We had a great stay here. The room was freshly renovated, clean, modern, and very comfortable. The facilities around the property were well maintained, and the new playground was a real highlight for the kids.
There was an issue with our booking due to a mix-up between Expedia and the accommodation, but the staff handled it quickly and professionally. They organised a great alternative for us straight away and made the whole process stress free.
Room was very good, well fitted out and clean. A lot of construction around the site but from what i saw once construction is finished the area will be much improved.
Lovely room with a super comfortable bed. Nice setting on the lake. Good coffee from on-site cafe. Great staff who were very helpful with my after hours check in.
Property was nice to stay at, although staff were rude when we had originally booked a room and was put into a room that did not accommodate our needs.
The room was clean & neat/comfortable, however none of the facilities were available at time of my stay- no restaurant, no bar & no pool. It wouldve been preferable to advise people of this before they make a booking. There was nothing on website about this. Disappointing.
The property is under massive amounts of construction and renovation so is offering no services (breakfast, pool, bar, etc). Now is perhaps not the best time to stay at this property
We booked late through a 3rd party seller, just needing a single night and hadn't realised that the resort is currently being refurbished and several of its facilities are closed but we got a friendly phone call to point this out and offer us the option of changing our minds. It wasn't needed - we were happy to stay.
Chose the premium room and we found it to be clean, spacious and to our requirements. Linens and pillows were good. Mugs were tiny but we can forgive that.
The reception staff were more than accommodating at our request for a late check out and for that we are very grateful.
We would usually chose to stay somewhere much more individual but for the single night we were happy with the Kununurra Lake Resort
The hotel room was lovely and the staff were all very accomodating and friendly. I think once all the renovations (e.g wifi/restaurant/pool/washing facilities) it will be a stand out place. However, It was pleasant even without these for my short stay.
This place should be closed until the renovations are completed, its a demolition site, we weren't told that the bar, restaurant, pool and caravan were all closed. Clem in reception was very helpful but had a hard job with all the works going on and the complaints.
We stayed here for 7 nights. Our room was nice and location was good, 15 minutes walk from town. Clementine was very helpful but unfortunately restaurant was closed and the resort is having major renovations. Our room was cleaned every second day, value for money was good.