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Avis sur Sofitel Kunming

5 out of 5
Sofitel Kunming
777 South Huan Cheng Road, Xishan District, Kunming, Kunming, Yunnan

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 93 avis sur 162." "
Note des voyageurs de 8 (Bien), d’après 52 avis sur 162." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 162." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 162." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 162." "

9,0/10

Propreté

9,0/10

Personnel et service

9,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel neuf (trois ans) vraiment superbe. Les prestations sont à la hauteur de la chaîne Sofitel. Chambres et literie parfaites, grande piscine, salle du petit-déjeuner immense et qui surplombe la ville depuis le 47e étage. Extra. Et pour ceux qui optent pour les chambres club, un étage dédié avec champagne et autres gourmandises made in France. Un véritable luxe pour un tarif très raisonnable.
Séjour de 3 nuits en juillet 2019

10/10 Excellent

DUCAMIN Bernard, 32800 EAUZE FRANCE

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
For an hotel from French Group its inacceptable that any person in reception and restaurants no speak FRENCH. This is very domageable for your French Clients. Its an mistake for this Group !!!! Thanks
Séjour de 6 nuits en juillet 2017

10/10 Excellent

Margarethe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great modern hotel. Spacious room w comfortable bed. Wonderful breakfast buffet. Very friendly staff and great service. Jessica at the reception desk went out of her way to make us feel welcome, as did the other staff members.The hotel is close to the train ststion, an additional plus if you want to travel to other Yunnan areas.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 9 nuits en février 2024
Réponse de Emmy CHENG le 28 mars 2024
Dear Eric, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation, and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again, and we are confident that you will have a perfect experience upon your next visit.

10/10 Excellent

Ling-Ling

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Emmy CHENG le 28 mars 2024
Dear Ling-Ling, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.

10/10 Excellent

Mojtaba

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Emmy CHENG le 9 août 2023
Dear valued guest, Bonjour!Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. Thanks for your review and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.Sincerely,Emmy CHENGQuality & Guest Experience Manager Sofitel Kunming

8/10 Bien

michael, las vegas

Voyage en couple
Les points forts : Propreté et personnel et service
there were issues that should be fixed. the bathroom has not enough light for shaving. the desk power plug door has hinges that make it difficult to open. there is power only on one side of the bed. Noise on our final night from the water riser. there was no control to turn off the bed side lamps without turning all lights off. Happy hour was great. the people working at the hotel were wonderful but few spoke English. however, with all the new translators that was not a big issue. i think we were the only foreigners in the hotel. very nice looking place with fantastic views.
Séjour de 4 nuits en juin 2023

10/10 Excellent

Frances

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Séjour de 2 nuits en juin 2023
Réponse de Emmy CHENG le 9 août 2023
Dear valued guest, Bonjour!Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.Sincerely,Emmy CHENGQuality & Guest Experience Manager Sofitel Kunming

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Emmy CHENG le 31 mai 2023
Dear guest, Thank you very much for choosing to stay at the Sofitel Kunming Hotel and giving us your feedback. If you could further inform us which facilities or services in the hotel did not meet your expectations, or provide us with some suggestions, it would be beneficial for us to further improve and enhance. I hope you can witness the growth of the hotel with us. Sincerely looking forward to your next visit.Warm regards,Emmy

10/10 Excellent

Guoxing

Séjour de 1 nuit en juillet 2022
Réponse de Emmy CHENG le 9 août 2022
尊敬的宾客：十分感谢您选择入住昆明索菲特大酒店，并给予酒店好评。作为雅高集团旗下的高端酒店品牌，我们一直致力于将法式酒店的精致与优雅与本地文化相融合，为每一位宾客带来美妙绝伦的入住体验。真诚期待您的再次光临。

4/10 Médiocre

p

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Sofitel Kunming
Séjour de 3 nuits en juillet 2021
Réponse de Guest Experience Manager le 9 juil. 2021
Dear guest: Thank you very much for choosing to stay at Sofitel Kunming Hotel and had comment of hotel. I am sorry to hear that this stay did not meet your expectations, please allow me to show my sincere apologies to you. At meanwhile, we also want to know more about the specific details of your stay, so that we can make targeted improvements and upgrades. You are welcome to call the hotel at any time. Thank you again for your feedback. We sincerely hope to offer you with better service in the near future.

10/10 Excellent

eizo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
素晴らしい
かなり満足。ロケーションはイマイチだが、その他は素晴らしいと思う。
Séjour de 2 nuits en janvier 2021
Réponse de Emmy CHENG - Quality & Guest Experience Manager le 12 juil. 2021
お客様 ソフィテルホテル昆明を選んでいただき、ありがとうございます。フィテルホテル昆明。 は西山区の中心部に位置し、地理的に優れたロケーションにあり、出かけるのに便利です。また、ジョイシティのデパートと南アジアのビジネス地区にも隣接しています。ホテルの 中には27階から381室の客室とスイートがあります。そして、中から昆明ならではの美しい風景がみられます。昆明で最初のソフィテルブランドホテルとして、フランス文化と雲南民族文化を融合し、すべてのお客様に素晴らしいサービス体験を提供することを目指しています。 お客様の満足は私たちの前向きな原動力です。 また皆様のご体験をお聞かせいただき、誠にありがとうございます。近い将来、より良いサービスを提供できることを心から願っております。

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best hotels in Kunming.
Séjour de 1 nuit en mars 2021
Réponse de Emmy CHENG - Quality & Guest Experience Manager le 26 juil. 2021
Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.

10/10 Excellent

Yoshihiko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2021
Réponse de Emmy CHENG - Quality & Guest Experience Manager le 26 juil. 2021
Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit.

8/10 Bien

Kar Ling

Séjour de 3 nuits en janvier 2021
Réponse de Emmy CHENG - Quality & Guest Experience Manager le 26 juil. 2021
Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Kunming. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

jifang

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
不错的体验
Séjour de 1 nuit en novembre 2020
Réponse de Emmy CHENG - 质量及宾客体验经理 le 26 juil. 2021
尊敬的宾客，非常感谢您选择入住昆明索菲特大酒店。作为昆明首家索菲特品牌酒店，我们一直致力于将法式奢华酒店的精致与优雅与本地文化相融合，带给宾客美妙绝伦的入住体验。相信不论是商务出行，还是度假出游，细致周到的服务及安全舒适的环境一定是您的选择酒店的首要考虑，而这就是昆明索菲特能带给您的。希望您能向朋友推荐我们，并期待您的再次光临。

10/10 Excellent

Andres

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Sofitel
Séjour de 3 nuits en octobre 2020
Réponse de Emmy CHENG le 20 oct. 2020
Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Guest Experience Manager Sofitel Kunming

10/10 Excellent

Chin ming

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
Séjour de 4 nuits en août 2020
Réponse de Emmy CHENG le 20 oct. 2020
Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Guest Experience Manager Sofitel Kunming

10/10 Excellent

Niklas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de Emmy CHENG le 26 sept. 2021
Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

2/10 Horrible

SIN YEE

Séjour de 1 nuit en mai 2020
Réponse de Emmy CHENG - Quality & Guest Experience Manager le 26 sept. 2021
Dear guest, Thank you very much for choosing to stay at Sofitel Kunming Hotel and give us a comment. If you can further inform us which facilities in the hotel do not meet your expectations, or provide us with some reasonable suggestions, this will help us to further improve and upgrade. Hope you can witness the growth of the hotel with us. Sincerely look forward to your coming again. Warm regards, Emmy CHENG Guest Experience Manager Sofitel Kunming

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2020
Réponse de Emmy CHENG le 26 sept. 2021
Dear guests, Bonjour! Your satisfaction is our driving force. Thank you very much for your trust and support in our hotel. I hope you can continue to support us. We will redouble our efforts to provide you with better service! Best regards, Emmy CHENG Quality & Guest Experience Manager

10/10 Excellent

Andy, San Francisco

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel could be one of the best Sofitel I have had stayed. Staff were warm and helpful, Dennis at front desk even helped us packed some larger gift items we bought, breakfast was to die for, view of the city and the lake from our room at 37 floor was unforgettable, this hotel has its uniqueness, love our 4 nights’ stay, so enjoyable.
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en janvier 2020

10/10 Excellent

Andy, San Francisco

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is a bite aged but well kept. Gym and pool are so well equipped, staff are very helpful, this is a well maintained Sofitel, love it. BTW, the breakfast maybe one of the best that I have ever have with any five stars hotels, the quality and selection are simply tremendous.
Séjour de 3 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect hotel. From check-in to check-out everything was great.
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Byoungki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019
Réponse de Emmy CHENG - Quality & Guest Experience Manager le 26 sept. 2021
Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020

8/10 Bien

Voyageur vérifié

Séjour de 6 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Hotel is very modern. Good value for money. The breakfast buffet is fantastic too.
Séjour de 2 nuits en décembre 2019

10/10 Excellent

HYUNSOO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
너무나 만족스런 소피텔 쿤밍^^
이름으로는 큰 기대를 하지않았는데 시설과 룸 컨디션, 직원분들의 친철함에 크게 놀랐습니다. 특히, 쿤밍시내 전체가 내려다보이는 탁 트인 전망은 과히 압도적이었습니다. 가족들도 너무 만족해하는 숙소여서 칭찬받았네요. 다음번 쿤밍여행을 다시 가도 소피텔에서 있고싶습니다^^
Séjour de 2 nuits en décembre 2019

8/10 Bien

Yiping

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff ivy xu is very friendly and helpful. Best service i ever seen
Séjour de 1 nuit en décembre 2019
Réponse de Sofitel Kunming le 26 déc. 2019
Dear Guest, Thank you very much for your kind words. We are delighted that you enjoyed your stayed at the Sofitel Kunming. We are indeed very proud of our Ambassadors. They comparing us to some of the great hotels in these destinations are such a rare honor. Thank you! We welcome you back to Kunming again soon.

10/10 Excellent

Patrick

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2019
Réponse de Sofitel kunming le 26 déc. 2019
Dear Guest, Thank you for choosing Sofitel Kunming and sharing your pleasant experiences with us. Sofitel Kunming is a young and energetic hotel, we want to show our valuable guests the charm of our hotel in French way and provide the warm, considerate service to every customer. Thank you for your sharing and nice comment again. We look forward your next wonderful stay with us.

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, not too far from downtown, good view. Safe, clean room.
Séjour de 3 nuits en octobre 2019
Réponse de Sofitel Kunming le 26 déc. 2019
Dear Guest, Thank you for choosing Sofitel Kunming and sharing your pleasant experiences with us. Sofitel Kunming is a young and energetic hotel, we want to show our valuable guests the charm of our hotel in French way and provide the warm, considerate service to every customer. Thank you for your sharing and nice comment again. We look forward your next wonderful stay with us.

10/10 Excellent

Tri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent services
Services was excellent from the lobby staff to check-in to room. Only thing I'd suggest to hotel is there was a loud humming sound late into the night made it hard to sleep for some.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Donghoon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend
Very kind service. Highly recommended
Séjour de 2 nuits en octobre 2019
Réponse de Sofitel Kunming le 26 déc. 2019
Dear Guest, Thank you for choosing Sofitel Kunming and sharing your pleasant experiences with us. We indeed are very glad to know that you were really satisfied staying with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! We welcome you back to Kunming again soon.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
房間燈光可加強，內部裝修有點舊，辦理交房間手續時居然有人可以插隊！ 要表揚的是房間收拾員，某些人是超高水準
Séjour de 5 nuits en octobre 2019

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staffs are so helpful. The room is clean and full of facility.
Séjour de 3 nuits en octobre 2019

6/10 Satisfaisant

Dustin

Les points forts : Confort de la chambre
Not up to 5 stars standard!
First off: I have called in to request my room to have flowers for my g/f. Nothing at all! Second: We had to wait 20 mins for our room to get ready 3rd: location was terrible, as no good shopping malls near our area 4th: Our room condition was not good. Please renovate it! But I have to say Sofitel restaurants, swimming pool and gym were pretty impressive. Hope next time I will have a better experience.
Séjour de 3 nuits en octobre 2019

10/10 Excellent

wosub

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최고의 메니져, 시설, 음식
금번 가족 여행에서 2박을 소피텔에서 보냈는데 우리 가족 모두 최고의 만족을 표하였습니다. 기존 힐튼, 그랜드 하얏트, 쉐라톤, 메리어트, 르 로얄등 수 많은 호텔을 가족들과 함께 해보았으나 이번처럼 메니져(클럽 라운지)의 친절함과 음식의 질이 높은 곳은 처음이네요. 가장 좋았던것은 메니져분이 만들어 주신 칵테일 서비스 였는데 와이프도 이런것은 처음이라서 감동을 하였어요. 그래서인지 이번 기회를 통하여 남편으로서 개인적으로 감사를 표하고 싶네요. 우리 초등학생 아들도 소피텔이 무척 마음에 든다고 다음에는 방콕의 소 소피텔로 가자며 벌써부터 성화에요~~ 이번 여행에서 가장 기억에 남는 추억을 선사해주신 메니져분과 스텝께 다시 한번 더 감사를 드립니다.
Séjour de 1 nuit en octobre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019

6/10 Satisfaisant

A, 東京

Voyage en famille, Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
内線電話が繋がらない。清掃が適当など所々課題あり
Séjour de 2 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2019

8/10 Bien

Ming-Hsu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
服務很好，睡的舒適，早餐好吃，景觀也很好，較可惜的是隔音有點差。
服務非常好，床睡起來也挺舒適，更重要的是早餐非常好吃。由於我們是住在33樓的房間，窗外的景色非常漂亮，可以俯瞰整個昆明，真的非常推薦。不過有一個缺點是房間隔音有點差，如果隔壁的房客素質較差可能會被打擾到。
Séjour de 2 nuits en août 2019

10/10 Excellent

Yong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice staff and hotel
Very friendly staff. Special service of exchanging currency, but not works with GBP. Super high sky restaurant, nice 360 view of the city.
Séjour de 8 nuits en juillet 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service
bad services
the service is absolutely terrible! hotel needs a lot of improvement in services ... that's way too bad for sofitel brand.
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Petros

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kunming July 2019
A comfortable stay, paired with helpful staff, and an excellent breakfast. Room was more than enough in terms of space and amenities and clean. Great views of the surrounding area and on main roads and therefore easy to get a taxi. I would highly recommend Sofitel Kunming.
Séjour de 8 nuits en juillet 2019

8/10 Bien

Liu

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Wifi not stable
the Wifi is not stable
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2019