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Avis sur The Signature Serviced Suites Puchong

3.5 out of 5
The Signature Serviced Suites Puchong
Jalan Op 1/1, Puchong, Selangor

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 7." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 7." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 7." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 7." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 7." "

8,4/10

Propreté

9,4/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Yaeko

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I really feel comfortable, this hotel. Because communication is smooth and near food shops. I want to return here hotel if I will visit Puchong again.
Séjour de 3 nuits en avril 2024
Réponse de THE SIGNATURE SERVICED SUITES & OFFICE PUCHONG le 16 avr. 2024
Dear Yaeko,Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future!

10/10 Excellent

Yaeko

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is good hotel. Front is kindly and room is clean.
Séjour de 1 nuit en avril 2024
Réponse de The Signature Serviced Suites & Office Puchong le 14 avr. 2024
Dear Yaeko,Thank you for taking the time to share your lovely review. We are thrilled to read that you enjoyed your stay. Couldn’t agree more, staff is indeed our key and we are proud to have them all with us. It is gratifying to receive such kind feedback as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. We look forward to welcoming you back soon!

4/10 Médiocre

Geowynn

Voyage en famille
Les points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de The Signature Serviced Suites & Office Puchong le 6 févr. 2024
Dear Geowynn,Thank you for choosing The Signature Serviced Suites Puchong, as your preferred choice of accommodation. Please accept our sincere apologies for the inconveniences caused during your stay. We highly value your constructive feedback and have escalated the issue with the housekeeping team and to ensure such issue will not repeat in the future. Once again, thank you very much for your feedback and we hope to have a chance to welcome you again in the future.

4/10 Médiocre

Geowynn

Voyage en famille
Les points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de The Signature Serviced Suites & Office Puchong le 6 févr. 2024
Dear Geowynn,Thank you for choosing The Signature Serviced Suites Puchong, as your preferred choice of accommodation. Please accept our sincere apologies for the inconveniences caused during your stay. We highly value your constructive feedback and have escalated the issue with the housekeeping team and to ensure such issue will not repeat in the future. Once again, thank you very much for your feedback and we hope to have a chance to welcome you again in the future.

10/10 Excellent

LYE HENG ROY

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and staff are courtesy and helpful.
Séjour de 1 nuit en décembre 2023
Réponse de The Signature Serviced Suites & Office Puchong le 18 déc. 2023
Dear Mr. Lye Heng Roy,Thank you for taking the time to share your lovely review. We are thrilled to read that you enjoyed your stay. Couldn’t agree more, staff is indeed our key and we are proud to have them all with us. It is gratifying to receive such kind feedback as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. We look forward to welcoming you back soon!

10/10 Excellent

Evelynn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
please add more switch, especially near to bed
Séjour de 1 nuit en octobre 2023
Réponse de Signature Serviced Suites Puchong le 19 oct. 2023
Dear Ms. Evelynn,Thank you for the review. I am sorry that your room experience did not meet your expectation, please allow me to express my sincerest apologies. I have shared your comments with our management and teams and rest assured that we are taking the appropriate measures to address the mentioned issues and prevent future occurrences. We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future!

8/10 Bien

siow

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de The Signature Serviced Suites Puchong le 8 sept. 2023
Dear Mr. Siow,Thank you very much for the great review. It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. Thank you once again and we look forward to welcoming you back at our hotel in the near future.