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Avis sur Super OYO 258 Hotel SMC Alam Avenue

2 out of 5
Super OYO 258 Hotel SMC Alam Avenue
Plot No.A-1-1, Jalan Serai Wangi, F 16-F, Persiaran Selangor, Shah Alam, Selangor

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 44." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 44." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 44." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 44." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 44." "

7,0/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Mazuani

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the toilet is very dirty, the TV remote is broken, the air cond is not cold, the elevator is broken & the staff is not friendly
Séjour de 1 nuit en décembre 2023
Réponse de Ammy le 23 janv. 2024
Hi, Mazuani! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Horrible

Samuel

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
No plug point at the table. Smoking smell. No wifi
Séjour de 2 nuits en novembre 2023
Réponse de Ammy le 23 janv. 2024
Hi, Samuel! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Dharina

Séjour de 1 nuit en octobre 2023
Réponse de Noah le 6 déc. 2023
Thank you for your appreciation, Dharina! We hope to give you a consistent service every time. Regards, Noah

10/10 Excellent

AZNI BINTI MOHD

Séjour de 1 nuit en juillet 2023
Réponse de Eva le 28 août 2023
Hi, Azni! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Eva

8/10 Bien

Azlan

Séjour de 1 nuit en juillet 2023
Réponse de Maria le 15 juil. 2023
Thank you for your appreciation, Azlan! We hope to give you consistent service every time. Regards, Maria

6/10 Satisfaisant

MOHD ZULKIFLE

Séjour de 1 nuit en juin 2023
Réponse de Maria le 21 juin 2023
Thank you so much for the wonderful rating, Mohd Zulkifle! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Maria

8/10 Bien

THANALETCHUMY

Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2020
Réponse de Joey le 20 janv. 2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

10/10 Excellent

m.amierul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de OYO le 22 déc. 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Kevin

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Zara le 2 déc. 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara

8/10 Bien

BADRUL HISHAM, PENANG

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de Zara le 30 oct. 2019
Appreciate your positive rating, We do take pride in catering to our guests needs the best way we can. Keep this love coming :) Regards, Zara

8/10 Bien

Ahzainizam bin Ahmad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de Zara le 9 oct. 2019
Hi, Ahzainizam! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Zara

6/10 Satisfaisant

NurNabilah

Voyage d’affaires
the room was ok its just that the smell of cigarettes smoke is quite disturbing
Séjour de 1 nuit en septembre 2019
Réponse de Zara le 2 oct. 2019
Hi, Nur! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Zara

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et équipements
The only thing that makes my stay bearable is the view.. I love that kinda view..
Séjour de 2 nuits en septembre 2019
Réponse de Rehana le 13 sept. 2019
Thanks for your valuable time to write a review, As per the feedback, it seems that you aren’t fully satisfied with the services and we’re extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Rehana!

4/10 Médiocre

Ben

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bilik agak kotor, dining ada leaking air con, paip air noor, alas tilam berlubang kesan rokor.
Séjour de 1 nuit en juillet 2019

8/10 Bien

Maznah

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
need kettle n iron services in room
Séjour de 1 nuit en juillet 2019
Réponse de Ravneet le 22 juil. 2019
Hi, Maznah ! Thank you so much for the positive rating and taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Ravneet

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bersih dan selesa utk sy.
Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
mendengar bunyi bising diluar semasa tidur
Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Just basic
Séjour de 2 nuits en juin 2019
Réponse de Cheshta le 28 juin 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2018
Réponse de Ritesh le 28 déc. 2018
Hi, Guest! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

8/10 Bien

Tasneem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good for the price offered
The room was comfy for just sleeping Not much space otherwise for other activities Only one plug available thus not suitable as i wanted to charge several gadgets Hot water awesome Has ironing service behind the desk Both fan n aircond available, which i like Nearby a lot of fun places, eatiries, local cuisines
Séjour de 2 nuits en octobre 2018
Réponse de Ritesh Yadav le 1 nov. 2018
Hi Tasneem, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Bien

Arm, Rawang

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel close to restaurant, such a good stay for business traveller like me
Séjour de 2 nuits en octobre 2018
Réponse de Ritesh Yadav le 31 oct. 2018
Hi Arm, Thank you for sharing this with us. Trust us, it brings an immense relief to see our guests satisfied which is our prime motto. Don’t hesitate to share your views in the future as well, this will gives us an opportunity to attain the level of overall growth. Regards , Ritesh Yadav

6/10 Satisfaisant

Izyan Wazini

Séjour de 2 nuits en septembre 2018
Réponse de Ritesh Yadav le 23 oct. 2018
Hi Izyan Wazini, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2018
Réponse de Ritesh Yadav le 5 oct. 2018
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Bien

Yasmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2018
Réponse de Ritesh Yadav le 3 oct. 2018
Hi Yasmin, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

2/10 Horrible

Rasiah

I will say its very bad experience staying here. Rooms were not cleaned up. When i requested to claen i was given a different room. Its very npisy n unable to sleep. This hotel is a very bad choice.
Séjour de 5 nuits en août 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi Rasiah , I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 Satisfaisant

Mohd Samsul Najmi

Just OK
It just ok since the room price reasonable for my stay
Séjour de 5 nuits en juillet 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi Mohd Samsul , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 Excellent

mohd, malaysia kuala lumpur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good
very good and easy to find this hotel and neares with shop
Séjour de 2 nuits en juillet 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi mohd, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Bien

Safarin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place and affordable
Just one thing, don't expect to have your bed made if you are staying more than one night. And no kettle in the room. It wil be nicer if they could provide a kettle in the room. Other than that, no complaint at all.
Séjour de 2 nuits en juillet 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi Safarin, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Nice
Séjour de 1 nuit en juillet 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi Guest , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 Bien

Tims, Kuala Lumpur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de Ritesh Yadav le 28 sept. 2018
Hi Tims , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 Satisfaisant

Chek Hunt, Kuala Lumpur

Ok for the value for money
It was average overall. Room a little small.
Séjour de 1 nuit en mai 2018
Réponse de Deboshree Mukherjee le 13 janv. 2019
Hi, Chek! We do regret for the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Deboshree

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible Experience
Cleanliness is horrible. I waken up by the noise 4 times in the middle of the night. I would not recommend to other and come back to stay again.
Séjour de 1 nuit en mai 2018
Réponse de Deboshree Mukherjee le 13 janv. 2019
Hi, Guest! We’re deeply sorry about the unpleasant experience you had with us. Cleanliness is something that we’re peculiar about and can’t compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we’ll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead! Regards, Deboshree

8/10 Bien

Jessica

Les points forts : Propreté et personnel et service
worth the money
it was good, i even extended another night.
Réponse de Ritesh le 9 janv. 2019
Thank you for rating us with such awesome words, Jessica! We’ll strive to keep up with your expectations always. Regards, Ritesh

4/10 Médiocre

Khairul Faiz

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Ritesh le 9 janv. 2019
Hi, Khairul! Thank you for rating us, it seems that your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Ritesh

6/10 Satisfaisant

hasnida, kedah

Les points faibles : Infrastructures et conditions de l’hébergement
Nice place,affortdable
Near shop lot,clean room,new hotel,affortdable for me but in room dont have mini fridge
Séjour de 1 nuit en avril 2018
Réponse de Deboshree Mukherjee le 11 janv. 2019
Hi, Hasnida! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued Guests like you. Regards, Deboshree

8/10 Bien

Bell

Les points forts : Personnel et service
Overall okay
Cleanliness of room
Réponse de Ritesh le 9 janv. 2019
Love to hear this, Bell! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Ritesh

8/10 Bien

Lee Shafiq, Malaysia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Only the check-in sucks
We had problems checking in despite producing proof of our booking. Apparently Expedia was suppose to send a sms to confirm some information but the sms only appeared in my mobile phone the next morning. The reception staffs were kind enough to check us in and was happy I could produce the sms the next morning as they were not able to perform their duties and responsibilities without it.
Séjour de 1 nuit en mars 2018
Réponse de Deboshree Mukherjee le 11 janv. 2019
Thank you so much for the positive rating, Lee! As per the review, it seems that you aren’t satisfied with our services completely. Rest assured, we’ve duly noted your feedback and we’ll strive for a better experience in the future. Regards, Deboshree

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
I stay at 4th floor and the lift does not work. First I come to check-in, the staf said there's no room for me and husband even I already paid once I booking the room.
Séjour de 2 nuits en mars 2018
Réponse de Deboshree Mukherjee le 11 janv. 2019
Hi, Guest! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree

10/10 Excellent

mohd asyraf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2017
Réponse de Ritesh le 9 janv. 2019
Thank you so much for the wonderful rating, Guest! ope to serve you soon with an even more happening stay. Regards, Ritesh

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
nice hotel
nice, comfortable. its closer enough to the store and universities also restaurant
Séjour de 2 nuits en juillet 2017

6/10 Satisfaisant

KiKi, Japan

Les points forts : Propreté et confort de la chambre
日本人の人は、まぁ行かないエリアでしょう。
全般清潔感があって良いが、部屋掃除等のハウスキーピング サービスが夜 20時から朝 8時までと、何とも不便な時間帯。 部屋に冷蔵庫無い。 近場にはコンビニとローカルの飲食店がある。 従業員はあまり英語ができない。 WiFi スピードは良好！

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
easy access to restaurants,room a bit small..but cleanliness tiptop..had lift..i never found budget hotel had a lift..