Avis sur Hotel Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center
138, Jalan Ampang, Kuala Lumpur
Avis
7,8
Bien
7,6/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,2/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
19 avr. 2024
Séjour de 1 nuit en avril 2024
Réponse de Jerry Tong le 9 mai 2024
Dear Abdallah,Greetings from us at Hotel Maya Kuala Lumpur City Centre! Thank you for choosing our location as your preferred type of accommodation while travelling. Once again, we would like to thank you for staying with us and we hope you will continue to support us in the future. Until then, happy trails!SIncerest Regards,Jerry TongCommunications Officer
8/10 Bien
jean-marc
10 févr. 2024
jean-marc
Séjour de 2 nuits en janvier 2024
Réponse de Jerry Tong le 13 févr. 2024
Dear Jean-Marc, Greetings from Hotel Maya Kuala Lumpur City Centre! Thanks for sharing your positive ratings about us. We hope to welcome you again should you return to Kuala Lumpur on your next travel.With Warmest Regards,Jerry TongCommunications Officer
10/10 Excellent
samy
28 déc. 2023
samy
Séjour de 3 nuits en décembre 2023
Réponse de Jerry Tong le 22 févr. 2024
Dear samy, Many warm thanks for sharing your positive feedback regarding your stay at Hotel Maya Kuala Lumpur City Centre! It was brilliant to hear that you had an excellent stay at our hotel. Hopefully we will that pleasant feeling of anticipation to welcome you back again. Until then, happy trails! Best regards, Jerry Tong Communications Officer
8/10 Bien
Dino
Voyage en famille avec de jeunes enfants
29 août 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dino
Séjour de 2 nuits en août 2023
Réponse de Sudina- Guest Services Manager le 13 sept. 2023
Dear Dino, Greetings from Hotel Maya Kuala Lumpur! Thanks for sharing with us your experience. We hope to welcome you again for your next trip to Kuala Lumpur. Warm Regards Sudina HashimGuest Services Manager
4/10 Médiocre
Voyageur vérifié
14 sept. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
État de chambre très dégradé.
Voyageur vérifié
Séjour de 1 nuit en septembre 2022
10/10 Excellent
Hacele
4 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hacele
Séjour de 1 nuit en juillet 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
2 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Réponse de Teekay le 3 nov. 2019
Dear Valued Customer,
Greetings from Hotel Maya Kuala Lumpur!
Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation.
We are very grateful to read your kind comments and delighted that you enjoyed your experience so much.
Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur.
Yours sincerely,
Teekay Goh
General Manager
10/10 Excellent
Voyageur vérifié
2 sept. 2019
Les points forts : Personnel et service et équipements
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Teekay le 2 sept. 2019
Dear Valued Customer,
Greetings from Hotel Maya Kuala Lumpur!
Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation.
We are very grateful to read your kind comments and delighted that you enjoyed your experience so much.
Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur.
Yours sincerely,
Teekay Goh
General Manager
6/10 Satisfaisant
eric
20 mai 2019
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
eric
Séjour de 1 nuit en mai 2019
Réponse de Teekay le 20 mai 2019
Dear Valued Customer,
Greetings from Hotel Maya Kuala Lumpur!
Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much.
Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur.
Yours sincerely,
Teekay Goh
General Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
28 mars 2019
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2019
Réponse de Teekay le 31 mars 2019
Dear Valued Guest
Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation.
We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience.
Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future.
Yours sincerely,
Teekay Goh
General Manager
10/10 Excellent
Voyageur vérifié
20 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel
Voyageur vérifié
Séjour de 1 nuit en juin 2018
Réponse de Teekay le 21 juin 2018
Dear Wonderful Customer,
It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated.
We would like to assure you that we will relay your comments to the team which will definitely motivate them further.
Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur!
Yours sincerely,
Teekay Goh
General Manager
6/10 Satisfaisant
Voyageur vérifié
18 sept. 2017
HOTEL MOYEN NE VAUT PAS 4 ETOILES SERVICE MOYEN
Voyageur vérifié
Séjour de 4 nuits en août 2017
2/10 Horrible
Anne
25 août 2017
Les points forts : Propreté et personnel et service
Anne
Séjour de 1 nuit en août 2017
6/10 Satisfaisant
Voyageur vérifié
18 août 2017
Les points faibles : Propreté, personnel et service, confort de la chambre
Service laisse à désirer
Voyageur vérifié
Séjour de 6 nuits en août 2017
8/10 Bien
John marcxell, Kuala lampur
25 juin 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel accueillant et très calme.
John marcxell
Séjour de 7 nuits en juin 2017
6/10 Satisfaisant
Damien, Vietnam
27 janv. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Personnelle très efficace
Damien
10/10 Excellent
Serge, France
6 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent séjour
Serge
4/10 Médiocre
Françoise
27 nov. 2016
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nul
Françoise
6/10 Satisfaisant
Lolita
14 nov. 2016
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et confort de la chambre
Publicité mensongère! pas de vue sur tours car tra
Lolita
8/10 Bien
chantal
11 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chantal
8/10 Bien
Voyageur vérifié
21 mars 2016
Les points forts : Propreté et personnel et service
Voyageur vérifié
10/10 Excellent
mounir, Reims
10 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
mounir
10/10 Excellent
guillaume, Chambéry
11 févr. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel tres bien des travaux sont a prévoir!!!!
guillaume
8/10 Bien
Hichem, Nouméa
4 janv. 2015
Les points forts : Personnel et service et confort de la chambre
premier sejour a KL
Hichem
8/10 Bien
Murielle, ville la grand
30 oct. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En ville, bien placé!
Murielle
8/10 Bien
YULONG
10 mai 2024
Les points forts : Propreté et personnel et service
YULONG
Séjour de 4 nuits en mai 2024
Réponse de Jerry Tong le 13 mai 2024
Dear YULONG, Greetings from Hotel Maya Kuala Lumpur City Centre! Many appreciative thanks for forwarding for your positive feedback! We are indeed pleased to have you as our guest and to hear that you enjoyed your stay comfortably. It makes us incredibly happy to know that we were able to satisfy you. We will continue to strive in terms of providing guests with excellent experiences. Thanks for taking the time to write this review; it means a lot to us. Cheers! Best regards, Jerry Tong Communications Officer
10/10 Excellent
Shota, Shiraoigun Shiraoityou
7 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Shota
Séjour de 3 nuits en mai 2024
Réponse de Jerry Tong le 9 mai 2024
Dear Shota, Greetings from Hotel Maya Kuala Lumpur City Centre! We would to thank you for taking your time to share your great experience here! Regarding your mentions of your issues encountered with the toilet and the shower water, we are actively taking this into consideration by forwarding it to our housekeeping personnel in order to rectify those issues. Once again, thank you for mentioning our helpful staff who are ready to help. We hope you will be able to join us again for another improved experience. Your feedback matters importantly for us! Until then, safe travels ahead! Sincerest regards, Jerry Tong Communications Officer
8/10 Bien
Naoyuki
6 mai 2024
Les points forts : Propreté, personnel et service, équipements
Naoyuki
Séjour de 3 nuits en mai 2024
Réponse de Jerry Tong le 7 mai 2024
Greetings from Hotel Maya Kuala Lumpur City Centre! We would like to express our heartfelt thanks for your patronage! It was all thanks to our efficient services and the calm ambience, it was great overall for you! We hope that you we be able to keep supporting us and welcome you back again with open arms. Happy trails! Sincerely, Jerry Tong Communications Officer
8/10 Bien
Victor
Voyage en couple
12 avr. 2024
Les points forts : Propreté et équipements
Victor
Séjour de 2 nuits en mars 2024
Réponse de Jerry Tong le 15 avr. 2024
Dear Victor, Greetings from Hotel Maya Kuala Lumpur City Centre! Many warm thoughts for sharing your review about us! It was all thanks to the factors that made your stay satisfactory, you had an exceptional experience like no other! Your patronage matters since we strive to provide guests comfort. We hope that you we be able to keep supporting us and welcome you back again. Happy trails! Sincerely, Jerry Tong Communications Officer
10/10 Excellent
Jörg
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jörg
Séjour de 5 nuits en mars 2024
Réponse de Jerry Tong le 5 avr. 2024
Dear Jorg, Greetings from Hotel Maya Kuala Lumpur City Centre. It was wholesome to hear that had an enjoyable experience thanks to our strategic location, quality room cleanliness and even meeting our helpful staff! Compliments from guests including you made us feel motivated even further to provide comfort for our dear guests! Once again, we hoped to welcome you back again with open arms should you return. With sincere Regards, Jerry Tong Communications Officer
8/10 Bien
Keith
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Keith
Séjour de 3 nuits en février 2024
Réponse de Jerry Tong le 1 avr. 2024
Greetings from Hotel Maya Kuala Lumpur City Centre! Thank you for sharing your wonderful thoughts regarding your recent stay! It was all thanks to top-notch facilities, your experience was great nonetheless! Plus, we understand your issues you had encountered with our staff, we will forward them to our personnel to address them. We hope that you we be able to keep supporting us and welcome you back again to experience the improvements. Happy trails! Sincerely, Jerry Tong Communications Officer
4/10 Médiocre
Kenji
16 mars 2024
Kenji
Séjour de 2 nuits en mars 2024
Réponse de Jerry Tong le 8 avr. 2024
Dear Kenji,Thank you for staying with Hotel Maya Kuala Lumpur City Centre during your recent visit. We appreciate your constructive criticism as they matter a lot for us and would like to apologise for the inconveniences caused. We will continue to strive in terms of our service delivery by rectifying those shortfalls and provide better experiences to our guests.Once again, thank you for staying with us and we look forward welcoming you back again.With Sincere Regards,Jerry TongCommunications Officer
2/10 Horrible
Simon
Voyage d’affaires
14 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 1 nuit en mars 2024
Réponse de Jerry Tong le 15 mars 2024
Dear Simon,Greetings from Hotel Maya Kuala Lumpur City Centre. Thank you for staying with us during your recent visit to Kuala Lumpur. We appreciate your constructive criticism and feedback as they hold utmost importance and we would like to deeply apologise for the inconveniences caused. Regarding the room cleanliness and prices, we understand your frustrations and will forward them to our housekeeping personnel in order to rectify the shortfalls. Once again, thank you for staying with us and we hope you will be able to experience the improvements. With Sincere Regards, Jerry Tong Communications Officer
6/10 Satisfaisant
Amanda Ligia Giraldo
Voyage en famille
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Amanda Ligia Giraldo
Séjour de 3 nuits en février 2024
Réponse de Jerry Tong le 26 févr. 2024
Dear Amanda, Thank you for staying with us at Hotel Maya Kuala Lumpur City Centre. Your comments are of utmost importance to us since we are strident in providing our guests better experiences while travelling in Kuala Lumpur. Regarding the problems pertaining to the television selection and the batteries n the scale, we will be and take those issues into consideration. Once again, we apologise for the shortfalls caused. We hope to welcome you back again so you can experience the improvements made.Sincerest regards, Jerry Tong Communications Officer
10/10 Excellent
Tak Cheong Louis
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tak Cheong Louis
Séjour de 2 nuits en février 2024
Réponse de Jerry Tong le 21 mars 2024
Dear Tak Cheong Louis, Thank you for sharing your positive review of your recent stay with us while traveling in Kuala Lumpur, and we are glad that you have enjoyed our convenient location. Once again, we would appreciatively thank you for choosing to stay at Hotel Maya Kuala Lumpur City Centre. We hope to welcome you back for another memorable experience. Sincerely, Jerry Tong Communications Officer
6/10 Satisfaisant
Hiroyuki
Voyage en groupe
17 févr. 2024
Les points forts : Équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hiroyuki
Séjour de 7 nuits en février 2024
Réponse de Jerry Tong le 19 févr. 2024
Dear Hiroyuki, Greetings from Hotel Maya Kuala Lumpur City Centre! Thanks for sharing your positive ratings about us. It has been a pleasure to hear that you liked the breakfast here, and it means so much to our chefs here at our hotel. We hope to have that pleasant feeling to welcome you back again. Until then, have a safe journey!Best Regards, Jerry Tong Communications Officer
2/10 Horrible
Federico
13 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Federico
Séjour de 2 nuits en février 2024
Réponse de Jerry Tong le 15 févr. 2024
Dear Federico,Thank you for staying with us at Hotel Maya Kuala Lumpur City Centre. We sincerely apologize for your disappointing experience due to the inconveniences caused. Your constructive feedback is of utmost importance to us and we are committed to addressing the issues raised pertaining to our room services and cleanliness.Once again, our sincere apologies for the inconvenient shortfalls caused.RegardsJerry TongCommunications Officer
10/10 Excellent
Yuan
Voyage en famille, Voyage en couple
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yuan
Séjour de 4 nuits en février 2024
Réponse de Jerry Tong le 13 févr. 2024
Dear Michael, Thank you for your positive feedback that made us feel honourable! We are glad to hear that you had an enjoyable stay at Hotel Maya Kuala Lumpur City Centre. We hope to have that anticipating feeling of welcoming you back should you plan your next trip to Kuala Lumpur. Warmest regards, Jerry Tong Communications Officer
8/10 Bien
Jozef
Voyage d’affaires
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jozef
Séjour de 2 nuits en février 2024
Réponse de Jerry Tong le 13 févr. 2024
Dear Jozef,Thank you for giving us a positive rating, we are glad that you had an enjoyable stay at Hotel Maya Kuala Lumpur City Centre successfully. We hope to welcome you back soon in the future, should you return again.Warmest Regards, Jerry Tong Communications Officer
8/10 Bien
HIROYUKI
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HIROYUKI
Séjour de 3 nuits en janvier 2024
Réponse de Jerry Tong le 13 févr. 2024
Dear Hiroyuki,Many warmest thanks for rating us positively about your stay at Hotel Maya Kuala Lumpur City Centre! We are so pleased to hear that you had an enjoyable and comfortable stay thanks to our superb location and our services. Hopefully we will be able to welcome you back when you return to Kuala Lumpur. Warmest regards,Jerry TongCommunications Officer
8/10 Bien
Dai
Voyage d’affaires
3 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Dai
Séjour de 5 nuits en janvier 2024
Réponse de Jerry Tong le 5 févr. 2024
Dear Dai,Thank you for rating us positively, we are pleased to hear such a great compliment from guest like you. We hope you enjoyed your stay at Hotel maya Kuala Lumpur City Centre thanks to our superb services. We hoipe to welcome you back again when you return to Kuala Lumpur.With kindest regards,Jerry TongCommunications Officer.
6/10 Satisfaisant
Zeinab
27 janv. 2024
Zeinab
Séjour de 8 nuits en janvier 2024
Réponse de Jerry Tong le 5 févr. 2024
Dear Zeinab,Thanks for the rating and feedback, it is of utmost importance to us since we strive to improve our standards. We hope that you would be able to experience the changes we have made should you return to Kuala Lumpur. Once again, thank you for staying with us at Hotel Maya Kuala Lumpur City Centre.Warmest regards,Jerry TongCommunications Officer.
10/10 Excellent
MICHAEL
Voyage en couple
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements
MICHAEL
Séjour de 4 nuits en janvier 2024
Réponse de Jerry Tong le 5 févr. 2024
Dear Michael,Thank you for giving us a positive rating that mad eus feel pleased in return. We hope you had a comfortable stay at Hotel Maya Kuala Lumpur City Centre. We hope to anticipate your return to our hotel should you plan your next trip to Kuala Lumpur.Warmest regards,Jerry TongCommunications Officer
10/10 Excellent
John
Voyage d’affaires
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
John
Séjour de 2 nuits en décembre 2023
Réponse de Jerry Tong le 5 févr. 2024
Dear John,Thanks for the excellent review that made us honorable. We hope that you had a pleasant stay at Hotel Maya Kuala Lumpur City Centre. We hope to have that anticipatory feeling of welcoming your return to us.Warmest regards,Jerry Tong.Communications Officer
8/10 Bien
Bernd
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bernd
Séjour de 5 nuits en janvier 2024
Réponse de Jerry Tong le 5 févr. 2024
Dear Bernd,Thank you for sharing a positive rating for us, we hope you had an enjoyable stay at Hotel Maya Kuala Lumpur. Should you plan your next trip to Kuala Lumpur, we will be ready to welcome you back again.Regards,Jerry TongCommunications Officer
10/10 Excellent
SEE
11 janv. 2024
SEE
Séjour de 3 nuits en janvier 2024
Réponse de Jerry Tong le 5 févr. 2024
Dear See,Thank you for giving us a 10 star rating that made us feel honorable! We are very pleased that you had an enjoyable and comfortable stay at Hotel Maya Kuala Lumpur City Centre. We hope to welcome you again when you return to Kuala Lumpur.With kindest Regards,Jerry TongCommunications Officer
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
9 janv. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
施設が古い
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de Jerry Tong le 5 févr. 2024
Dear Anonymous,Thank you for taking your time to share your feedback with us. Regarding the setting of our hotel rooms, we will take those into consideration and notify the relevant departments about that matter. Your feedback is of utmost importance to us.Warmest regards,Jerry TongCommunications Officer
6/10 Satisfaisant
Adrian Richard
Voyage en groupe
9 janv. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Adrian Richard
Séjour de 2 nuits en janvier 2024
Réponse de Jerry Tong le 5 févr. 2024
Dear Adrian,Thank you for taking this special opportunity to stay with us. We hope that you will be enjoy the great aspects of Hotel Maya Kuala Lumpur City Centre. We hope that you will be able to experience the improvements we have made when you return at Kuala Lumpur.With warmest Regards,Jerry TongCommunications Officer
6/10 Satisfaisant
Hiroshi
Voyage d’affaires
6 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
遅いWi-Fiとタバコの匂い
Hiroshi
Séjour de 2 nuits en décembre 2023
Réponse de Jerry Tong le 5 févr. 2024
Dear Hiroshi,Thank you for staying with us at Hotel Maya Kuala Lumpur City Centre. Feedback is of utmost importance to us since we strive to improve our services. In regards to the problems pertaining to the slow connection and cigarette smokes, we will be notified of those issues and take those into inconsideration.Once again, we apologise for the shortfalls caused.Warmest regards,Jerry TongCommunications Officer
4/10 Médiocre
Lars
5 janv. 2024
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Långt ifrån 5-stjärningt
Lars
Séjour de 5 nuits en décembre 2023
Réponse de Jerry Tong le 5 févr. 2024
Dear Lars,Thank you for staying with us at Hotel Maya Kuala Lumpur City Centre. Your constructive criticism matters to us since we take them as our utmost importance to improve ourselves. Once again, we will be notified of your experiences and will discuss with the relevant departments on your issues.With Warmest Regards,Jerry TongCommunications Officer