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Avis sur Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive

4 out of 5
Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive
J.A. Abraham Boulevard 80, Kralendijk, Bonaire

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 96 avis sur 260." "
Note des voyageurs de 8 (Bien), d’après 97 avis sur 260." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 260." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 260." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 260." "

8,2/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

SCHOENHERR

Séjour de 7 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Séjour de 8 nuits en avril 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2019

10/10 Excellent

Vincent

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Des détails à améliorer mais un bon deal sur l'île
Magnifique localisation, certainement le meilleur resort de l'île. La formule all inclusive veut le coût, si on considère le coût moyen sur place. Bonne cuisine au restaurant. Service de nettoyage inégal et bon sens de la réception à revoir
Séjour de 4 nuits en avril 2017

8/10 Bien

ratatouille

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour très agréable
Ce fut un séjour très agréable, et assez tranquille. Les chambres sont immenses pour 2 personnes et aussi très grande salle de bain. Nous avions la vue sur la piscine et sur la mer qui était très jolie. Le buffet est simple mais bon. Le bar de la plage est ouvert toute la journée se qui est très agréable. Pour les activités à l'hôtel il y en a pour tout le monde, le plus sympa que nous y avons découvert est le beach tennis. L'île est vraiment superbe à visiter. La mer est très clair, superbe endroit pour snorkling et diving.

10/10 Excellent

James

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful. 3rd trip to the property
Séjour de 7 nuits en mai 2024
Réponse de Caroline S le 23 mai 2024
Thank you so much for your kind reviewWonderful to read that you have enjoyed yourself again.Looking forwards to welcome you again,

10/10 Excellent

Dorothy

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and food was excellent The rooms were spacious and comfortable. Diving staff was great. Outside dining and location was exceptional. Some landscape could use more attention.
Séjour de 7 nuits en mai 2024
Réponse de Caroline S le 22 mai 2024
Thank you so much for your kind review. Looking forwards to welcome you again in the near future

10/10 Excellent

Maureen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff, food and rooms are beautiful!! I am a scuba diver and dive shop with "Spider" and "Yousef" are the two staff divers I highly recommend. Rent a golf cart and visit the town, especially nice shore diving just south of the resort- list of shore dive sites and a freighter Himmler to dive on. Salt Pier is fun diving too.Chef made food-fantastuc. Visit Gio's I e cream shop has the greatest home made ice cream. Dark rich lactose free ice cream too. I still miss it. LOL.
Séjour de 5 nuits en avril 2024
Réponse de Caroline S le 1 mai 2024
Thank you so much for your kind reviewLooking forwards to welcome you again in then ear future

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was Great ! They need to get more beach towels and need to have a easier way to get new/clean ones.
Séjour de 10 nuits en avril 2024
Réponse de Caroline S le 22 avr. 2024
Thank you for your kind reviewWonderful to read that you have enjoyed your stay at Plaza Beach & Dive Resort Bonaire.looking forwards to welcome you again in the near future

10/10 Excellent

John Lowndes

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 7 nuits en avril 2024
Réponse de Caroline S le 22 avr. 2024
Thank you looking forward to welcome you again in the near future

10/10 Excellent

Debra, Telluride

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best vacation I've ever had. First off the pool area was gorgeous, I stayed here for 6 nights and enjoyed every sunset I could experience. My room was sea view, it was very very spacious and clean although it wasn't the newly renovated but I couldn't complain because I wake up every morning to an amazing view. The staff at the snack bar Carlos, Nigel and the other buffed dude was always nice, the restaurant staff has already recognized and address me my name after two days which shows the service here is excellent. After all it's an all inclusive restaurant and the food from breakfast, lunch and dinner did not disappoint. The property was sparkling clean, you can see how every employee works hard to keep this place beautiful. I rented a golf cart which is probably the best decision I made since the property is in the middle of everything, you go left it's the town center, you go right it's the airport and gorgeous beach. I'll be coming back soon and I'm definitely staying here again, hopefully the gym will be open by then. Kudos to all Van Der Valk employees, ya'll the best!
Séjour de 6 nuits en avril 2024
Réponse de Caroline S le 15 avr. 2024
Thank you so much for your kind review.Wonderful to read that you have had a fantastic time with us.We are looking forward to welcome you again in the near future

10/10 Excellent

Mark Allen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C
Séjour de 7 nuits en mars 2024
Réponse de Caroline S le 22 avr. 2024
Thank you f!

6/10 Satisfaisant

Brenda

Voyage en groupe
Les points forts : Propreté et personnel et service
First time to Bonaire and stayed at this resort for a week. Overall, it was a great trip. Only downfalls were the bed wasn’t great…wasn’t a mattress, more like a 4” pad. There was construction going on in the room next door which started most mornings by 7-7:30am. The food was ok at best…ended up having the majority of our meals in town which were all delicious. On the plus side, it’s a beautiful resort and very clean…always groundskeepers out and about, security and staff were super friendly, the resort is about a 20 min walk to town. Beaches were gorgeous, snorkeling was amazing, and had an incredible time exploring the entire island!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Plaza Resort was beautiful. Great location right on the water for fabulous snorkeling/diving. The property was clean and everything (e.g. AC, TV, WIFI, plumbing, electric/outlets, etc...,) worked properly. The hotel staff are amazing, multilingual, friendly and helpful in every aspect(it's their job to make sure you have a great stay and they take their job seriously). The all inclusive food and drinks were also high quality/top notch/very tasty (although top shelf liquor is not included). The beach and pools were clean and beautiful. Lots of things to do, activities and tours offered onsite at hotel. Airport transportation arranged through hotel. Quite simply one of the best hotels I've ever stayed at while on vacation!
Séjour de 7 nuits en février 2024

10/10 Excellent

Lorri Lynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and didn’t have to fight for lounge chairs.
Séjour de 15 nuits en février 2024
Réponse de Caroline S le 25 mars 2024
Thank you for your nice review.Looking forward to welcome you again

8/10 Bien

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property that is under renovation and changes. Just know that below booking. Toucan is excellent to have for onsite diving and just great all around. As for dining there is a general lab of allergen information, as almost evening just states the name of the dish, except for one small area labeled Gluten Free (3 dishes and one bread set out). For those with allergen issues you have to wait until one of the staff who cooks let's you know what is safe at each meal
Séjour de 8 nuits en février 2024
Réponse de Caroline S le 25 mars 2024
Thank you for your kind reviewLooking forward to welcome you again

6/10 Satisfaisant

Fareed Shazad

Voyage en groupe
Les points forts : Propreté et équipements
A lot of flies at the eating area, Staff isn’t accommodating.
Séjour de 7 nuits en janvier 2024
Réponse de Caroline S le 10 févr. 2024
Sorry to read that you did not enjoy your stay.The entire island has this problem unfortunately.Plaza Beach & Dive resort Bonaire is constantly working on her service.We do hope that you will choose Plaza again in the near future so you can experience the positive steps we have made.

8/10 Bien

Georgy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en janvier 2024
Réponse de Caroline S le 7 févr. 2024
Thank you so much for your kind review.Hope to see you again in the near future

6/10 Satisfaisant

Luciana

Les points forts : Personnel et service
The overall is not bad but the premises need some love.For exemple the rooms are bit up too much for the price,the beds at the beach are disgusting and the some areas inside the property just look abandoned. The new restaurant is beautiful but unfortunately they prepare the food so quick that everything you need to send back to be cooked more.
Séjour de 9 nuits en janvier 2024
Réponse de Caroline S le 13 févr. 2024
Thank you for your feedbackWe will discus this within the team.

4/10 Médiocre

Ronald, Mirannar

Séjour de 12 nuits en janvier 2024

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a beautiful property, but is in the process of undergoing renovations. The room we stayed in was in the older section and while it was well maintained, it did show its age, was blandly decorated, and needed more conveniences, such as hooks and luggage racks. The balcony was beautiful and huge(room for a lounge chair or hammock-which would have been awesome had one been out there) with a lovely view of the marina.
Réponse de Caroline S le 7 févr. 2024
Thank you for your kind reviewLooking forwards to welcome you again.

2/10 Horrible

Anastasia

Séjour de 3 nuits en décembre 2023
Réponse de Guest services le 4 janv. 2024
Sorry to see that your expectations were not achieved. Plaza beach & Dive resort is continuously working on her service. We do hope to welcome you again in the near future

10/10 Excellent

Shannon

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Loved this resort! Clean and well manicured
Séjour de 15 nuits en novembre 2023
Réponse de Guest services le 4 janv. 2024
Thank you so much for your kind reviewPlaza Beach & Dive resort is continuously working to improve her service.Looking forwards to welcome you again in the near future

8/10 Bien

brian

Les points forts : Personnel et service et équipements
Great for diving. Hotel room need upgrade. Food was ok. But asked to check out at 11 am instead of 10 am due to flight at 3 and they said it’s $25 an hour extra. I won’t return there.
Séjour de 7 nuits en octobre 2023

10/10 Excellent

Ronald Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great scuba diving within 50 yards of property. Good food. Great Bar. Nice room. Great Value. Food & drinks included. Next to airport. etc. etc.
Séjour de 7 nuits en septembre 2023

10/10 Excellent

Vahe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superb location and high standards in a quiet and peaceful environment. We very much appreciated our stay: Food and service are excellent, the dive shop (Toucan) on location is a great plus, and the House Reef is beautiful / a pretty unique advantage of this place. It's a quiet place (discrete background music at the bar/restaurant/pool) and I hope they preserve the quiet nature of this resort.
Séjour de 7 nuits en août 2023

4/10 Médiocre

Eric, Longview

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No help with luggage after check-in. The parking lot is a fair distance from the rooms and we had bulky dive bags that had to be lugged upstairs. Safe battery immediately died, but they were too busy to fix it. I had to go to the desk to get master key. The A/C isn't strong enough for the room. Can't close bathroom windows.Everything is a hike from the rooms. All in different directions. Only one restaurant, and it has no breeze. Breakfast was good. The bread is great. One bar, at the pool and the staff is horrible and slow. They made horrible drinks. The dive op, Toucan Diving, packs too many divers on boats that aren't really set up for diving. Oh, and we got diarrhea and COVID. We won't go back.
Séjour de 8 nuits en août 2023

4/10 Médiocre

Elyse Carole

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Air conditioning in the rooms is inhumane, hot, and unbearable. Smoking/vaping around the pool, little children go to the bathroom in the pool not wearing pampers, uncaring staff/language barrier, no gym and minimal/low level classes, no shuttle to town (taxis expensive), lack of activities, and construction noise. Positive: Restaurant staff and food, location, safe, snorkeling on site, drinks and pool. Bring a snorkel mask from home, as they charge $10 a day. We would NOT return.
Séjour de 7 nuits en août 2023

8/10 Bien

Hennyson

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
We would for there to be more workers at the beach club for faster service. There were guests that were helping cleaning the area up because there was only 2 people working while all the rooms were totally filled up. There was not even places for us to book another room that we wanted. That was very disappointing and not great at all for the staff that are working in the heating sun.
Séjour de 3 nuits en juillet 2023

6/10 Satisfaisant

Timothy

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff is very friendly. Only food really available in a buffet unless you want pool food. No convinces located on the property or within walking distance. Old AC units that are not strong enough to cover the room.
Séjour de 10 nuits en juillet 2023

10/10 Excellent

Robert, Fair Play

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We loved the new bar. The bar tenders were excellent.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Bruce

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was a great location right on the beach.... the water was crystal clear and snorkel and diving available with ease.... staff was helpful and pleasant.... would recommend this resort and would return to it if we return to Bonaire
Séjour de 7 nuits en juillet 2023

10/10 Excellent

Yongho

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

8/10 Bien

Tami, Waldorf

Voyage en famille
Resort is renovating and building a new lobby, reception area which will be beautiful. No noise heard from renovations. Excellent snorkeling & diving from the shore. Bring go pro or underwater camera- amazing marine life One of our rooms had significant mold in the closet, beach towels only at reception, so walking back & forth was annoying, especially when they frequently ran out of towels. Front desk could care less Beach is small, rocky upon entry and coral close to shore; water shoes needed Staff in general are not overly friendly, especially as Americans & especially if not diving, drinking a lot or tipping. The managers of beach bar & the 1 restaurant are very nice & helpful, but beach bar very short staffed so long waits for drinks & food at beach bar was limited & regularly out of stock. Only 1 restaurant which was okay, but 1 night was a la carte with only 2 choices, neither of which were good. Guests should not only have been notified, but should not have to go out to eat at an all-inclusive! Simply have some pasta & marinara or pizza or sandwich/salad bar on those nights.
Séjour de 7 nuits en juillet 2023

10/10 Excellent

Gina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juin 2023

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great trip to Bonaire
Our stay at the Plaza Beach and Dive Resort was overall really good. We have been to the resort before and there have been significant updates to the resort itself. The room we stayed in however, had not been updated. The room itself was extremely large, which made it difficult for the small AC unit to cool the room to our liking. After speaking to other guests, this seemed to be a common issue in their rooms as well. The diving and snorkeling off the beach at this resort is awesome, although it is in the "red" zone due to coral disease. However, we saw different varieties of fish, turtles, an eagle ray, and octopi. Service was really good and the food at the daily buffet was plentiful.
Séjour de 7 nuits en juin 2023

10/10 Excellent

Abraham Gijsbert, Gainesville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reception staff less friendly, the pool bar staff and kitchen were great
Séjour de 7 nuits en juin 2023

8/10 Bien

Clifford, Belton

Voyage en couple
Les points forts : Propreté et personnel et service
The resort has great access to the water for snorkeling or diving. The pool is well laid out and clean. They spray for bugs which keeps the areas misquito free - yet thaere are no unpleasant smells. There are spots on the walkways that are chipped and covers that are missing. The layout of the restaurant is such that some of the tables do not get the through breeze and so are uncomfortably hot.
Séjour de 9 nuits en mai 2023
Réponse de Alex le 8 juin 2023
Dear Clifford,Thank you very much for your feedback and the review. We are very happy you had a great stay. And of course we are going to work on your feedback. We hope to see you soon in the future.Regatds,Alex

10/10 Excellent

John

Séjour de 7 nuits en mai 2023

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 28 nuits en avril 2023
Réponse de Alex le 23 mai 2023
Dear Thomas,Thank you for your review! We hope to see you soon again.rgs,Alex

8/10 Bien

Thomad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed a week in the beginning of May with my brother and wife and had fantastic time. My brother and wife dive and we snorkel,which was better than expected. Lots to see right off the beach. Food was great and plenty to choose from. Rooms need some work but are huge and clean. They are almost ready to open brand new rooms and lobby, so they keeping up with the times.Overall a great vacation.
Séjour de 7 nuits en mai 2023
Réponse de Alex le 15 mai 2023
Dear Thomad,Thank you very much for your nice feedback. We will work on our rooms to give you an even better experience next time!Regards,Alex

4/10 Médiocre

Cissie

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en avril 2023
Réponse de Alex le 22 mai 2023
Dear Cissie,Thank you for your review. Do you have time to give me some more information about your stay?Regards,Alex

10/10 Excellent

Lynn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like that this property is small, easy to navigate, all employees were friendly, helpful, courteous, kind and knowledgeable. The food was quite good, and the theme nights fun. Even though it was fully booked, it didn't feel overcrowded. Our room was very comfortable and we liked the location on the second floor with a pool/ocean view. The pool is beautiful and I like that there is not any chlorine in it. I appreciated the filtered tasty water and the water bottle. The only improvement for me would be fresh brewed coffee, not a fan of instant or the specialty coffee machine. We were able to walk to town and enjoy some local fare and support the local businesses. Plaza Beach could use a boutique for some shopping for me. I look forward to returning to this resort and bringing more friends with us. I saw that they really treated the divers well and was impressed by this. Having 18th Palm site here was also a plus for me as I am an avid snorkeler and I love being able to walk right in from the beach to snorkel when I feel like it. The outside Palm bar was fun and run well. The property is well taken care and was evident every morning. So keep moving forward with the plans for the future and we will gladly come back. Thank you again for the hospitality, We Love Bonaire.
Séjour de 9 nuits en avril 2023
Réponse de Alex le 16 mai 2023
Dear Lynn,Thank you very much for your review. I am really happy you had a great time. Your feedback will be discussed internally. And I can already tell you that a boutique will be there when the new entrance is finished. Regards,Alex

10/10 Excellent

betty anne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the fact you can walk into the beach and snorkel right away for hours. Many interesting day trips. I suggest the compass evening cruise and snorkel trip. Its a quiet friendly smaller resort. Walk to town in ten minutes. All the staff are friendly, helpful, and work hard for tourists. The food at the restaurant I feel is top notch, always such a variety for anyone's tastes.
Séjour de 6 nuits en mars 2023
Réponse de Alex le 16 mai 2023
Dear Betty,Thank you very much for your lovely comments. We hope we can welcome you an other time again!Regards,Alex

8/10 Bien

patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2023

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our second time staying at Vander Valk. Absolutely love the property, staff is so friendly and helpful. It’s a wonderful location, we go for diving, and whether going north or south from the city it’s centrally located. I hope to go back to Bonaire again in a couple years and this would be my first choice of where to stay.
Séjour de 7 nuits en février 2023

10/10 Excellent

Terese

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is the definition of serenity. The view from the ocean side rooms looks like a postcard. The facility isn't glitzy and overly fancy but absolutely perfect for a charming, relaxing stay. The grounds are big enough to get exercise but small enough to easily find your way around. There is a beach large enough to accommodate all guests. We never had an issue finding a chair or sunbed. Swim shoes are a necessity!! The water is calm and beautiful but very rocky. The hotel and is quiet and safe. The staff is very helpful and friendly. Definitely not a party hotel. Most guests are 50 which was perfect for our demographic. The staff is multilingual. Many guests speak Dutch. Its a 20 minute walk into town. We felt absolutely safe making that trek. The food was very good. They had a variety of offerings at every meal. The restaurant staff was wonderful. I highly recommend spending your vacation at this charming, relaxing hotel.
Séjour de 7 nuits en février 2023

8/10 Bien

Ronald S

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What we liked: The hotel rooms were large and comfortable. The food was average to good. the staff was great. The pool is beautiful and has terrific beds around it. What we didn't like. The hotel is undergoing construction in various areas, especially at the pool, which was of often noisy at the pool. Other than diving, there is not much to do. Snorkeling is problematic because of the windy weather.
Séjour de 14 nuits en février 2023

10/10 Excellent

Darren Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was just great..We will go back for sure. The snorking by the hotel was great. Food was great and the staff was so nice.
Séjour de 7 nuits en janvier 2023

8/10 Bien

Christopher Adam, Aldie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Conveniently located. Was there primarily to dive. The buffet meals were a plus not having to worry about parking downtown and looking for a place to eat. Used the onsite dive center to rinse equipment and hang gear. Food option was limited, but again, only there for diving. The walls could have better insulation to minimize noise. Once all remodeling is done and repairs made, should be back on top of places to stay in Bonaire.
Séjour de 7 nuits en février 2023