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Avis sur Nap Krabi Hotel

4 out of 5
Nap Krabi Hotel
575 Moo 11, Phetkasem Road, Krabi, Krabi

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 56 avis sur 163." "
Note des voyageurs de 8 (Bien), d’après 60 avis sur 163." "
Note des voyageurs de 6 (Satisfaisant), d’après 26 avis sur 163." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 163." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 163." "

8,4/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien pour une nuit, pas plus
Idéal car tout près de l'aéroport pour une nuit c'est à l'écart de tout, pas de restauration, seulement petit déjeuner, il est très difficile de trouver de quoi se nourrir dans les environs.
Séjour de 1 nuit en février 2024

10/10 Excellent

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel un peu en retrait de la route dc pas de bruit. Proche du temple wat Tham sua (temple du tigre. Hôtel à 10 mn de l’aéroport. Petit déjeuner : peu de choix mais correct.
Séjour de 1 nuit en janvier 2023

6/10 Satisfaisant

Cecile

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Aucun charme mais propre
Hotel proche de l aéroport donc idéal pour un vol tôt le matin. Deco minimaliste mais propre. Nous n avons pas eu d eau chaude dans la chambre. Tarif des taxis ou grab pour aller jusqu’à Ao nang cher
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, thank you very much for choosing to stay with us at Nap Krabi Hotel. I would like to sincerely apologize for the negative experience you had in our hotel room. Having read your comment, I am appalled by the treatment you experienced. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We appreciate your compliments and promise to do best to serve you again in the near future. Sincerely,

10/10 Excellent

FRANCOIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Sitthisak T. le 13 juin 2019
Thank you for choosing to stay at Nap Krabi Hotel, and thank you again for your good rating score and review We wish to have a chance to welcome you back again to Nap Krabi Hotel in the near future. Thank you and Regards Nap Krabi Hotel

6/10 Satisfaisant

Natasha

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hotel and breakfast were ok
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Parpurt

Séjour de 2 nuits en février 2024

8/10 Bien

Susanne

Séjour de 1 nuit en février 2024

10/10 Excellent

Michaela

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall had a really good experience at this hotel. Staff was friendly, room/facilities were nice as well as clean. There wasn’t much within walking distance of the hotel, however it is just a short drive from Tiger Cave Temple and the airport.
Séjour de 3 nuits en février 2024

8/10 Bien

Bjarne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok til prisen men lufthavnenstransport lidt dyrt.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Robin

Séjour de 1 nuit en février 2024

8/10 Bien

Monica

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Irene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice for one night's stay.
Just one night stay from airport to koh Lanta. Nothing around in the evening to do, no bar in hotel or near. Breakfast leaves a lot t to be desired!! Room was nice enough, although the adjoining door has been left unlocked, but worrying??
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very new and nice place, only there one night but the staff was wonderful.
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rather not
We booked one night here since it was close to the airport. This is the maximum I would have stayed. We arrived in the evening and was very hungry. The restaurant which was supposed to be open was closed, there was no room service, no automat with anything eatable at the hotel. We tried to order food via grab, but it was cancelled several times. The closest 7/11 is 25 min walk by the busy main road, which didn’t feel safe. So we ended up going to bed early and hungry. The breakfast was a sad chapter as well. We were going to Koh Lanta the next day and even though there was a poster with taxi price the staff was not able to get a taxi that day (requested early in the morning). We checked out and left as soon as we could and would not recommend staying here if you dont have to.. The bed was big and ok comfort. The pool was not tempating.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Manuela

Voyage en groupe
Les points forts : Personnel et service
Für 1 Nacht ok, mehr aber nicht
Für 1 Nacht ok, mehr aber auch nicht. Frühstücksbuffet sehr mager, Zimmer ringhörig, Strassenlärm hörbar, zu Fuss rund ums Hotel praktisch keine Restaurants, Hotel selber bietet nur Frühstück an.
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Sumonta

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Paula

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Corinne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean property and very helpful staff. Far from town but close to the airport.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Katharina

Séjour de 1 nuit en mars 2023

4/10 Médiocre

Sonja Esther

Séjour de 1 nuit en mars 2023

4/10 Médiocre

Norman

Séjour de 1 nuit en février 2023

8/10 Bien

Monica

Séjour de 1 nuit en février 2023

8/10 Bien

Apichat

Séjour de 1 nuit en juillet 2022

4/10 Médiocre

Linda

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Most dissapointing suite experience ever!
I was very dissapointed! I booked the most expensive room, a suite because I wanted to self-quarantine before my flight home from Krabi. So I wanted a nice big and comfortable room. First of all they market that they have roomservice and a minibar, well there was no minibar and no room service menu in the room. This meant I had to walk back down and that takes away from the idea of quarantine for two days in a room. Secondly all the linen and towels were really old and broken! Like with big holes in them?! In a suite! When I finally ordered food to my room the order came up wrong and I was shocked that you had to pay cash right away. Normally everything is put on your room and you pay when you go, for the customers convinience. There were several other problems as well and I was very, very dissapointed. I would not book with this hotel again unless they can prove they get higher standards and fix the problems they have. The cheese burger was also very bad and I only ate 1/3 as the tomatoes was the hard part you never should use and it was sogging wet. I also found my old meal in the corridor still two days later!! No one cleaned it up in TWO days! That is not hygienic.
Séjour de 2 nuits en mars 2020
Réponse de SITTHISAK T. le 10 avr. 2020
First of all, thank you very much for choosing to stay with us at Nap Krabi Hotel. I appreciate for taking your time sharing experience during your stay with us. Especially, we are glad to hear that our facilities and service made your visit pleasant. We look forward to welcoming you at Nap Krabi Hotel. Once again in the near future. Sincerely,

10/10 Excellent

Sigmund

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veldig bra hotell, nær flyplass og Krabi by
Séjour de 1 nuit en mars 2020
Réponse de Sitthisak T. le 23 mars 2020
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We look forward to welcoming you at Nap Krabi Hotel once again in the near future. Sincerely,

8/10 Bien

Mats

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Praktiskt
Själva hotellet med restaurang och liten pool är helt OK. Vårt rum funkade men var rätt spartanskt inrett. Nära till flyget och receptionen hjälpte till med transfer även mitt i natten.
Séjour de 1 nuit en mars 2020
Réponse de SITTHISAK T. le 17 mars 2020
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We look forward to welcoming you at Nap Krabi Hotel once again in the near future. Sincerely,

8/10 Bien

Lars

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de SITTHISAK T. le 17 mars 2020
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We look forward to welcoming you at Nap Krabi Hotel once again in the near future. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
The hotel is only 15 minutes from the airport. The reception staff was very friendly. However, if your flight is early the free airport transfer does not apply and you have to pay 300 TB for a taxi. The service in the restaurant is poor. I had to wait 1 hour from ordering dinner to receiving my meal.
Séjour de 1 nuit en mars 2020
Réponse de SITTHISAK T. le 14 mars 2020
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Krabi. We look forward to welcoming you back soon. Sincerely

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Greit hotell
Fine rom, stor og god seng. Hyggelig betjening og god frokost. Beligenheten var ikke så bra, lå rett ved en trafikkert motorvei, og for å komme til butikken måtte man gå langs denne veien. Men kort vei til flyplassen. Bassenget var lite fristende å bade i.
Séjour de 1 nuit en mars 2020
Réponse de SITTHISAK T. le 14 mars 2020
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Krabi. We look forward to welcoming you back soon. Sincerely

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de SITTHISAK T. le 14 mars 2020
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Krabi. We look forward to welcoming you back soon. Sincerely

10/10 Excellent

Karsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 4 mars 2020
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We look forward to welcoming you at Nap Krabi Hotel once again in the near future. Sincerely,

6/10 Satisfaisant

Lise Kornelia

Les points forts : Personnel et service
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, thank you very much for spending your time writing us feedback & rating. It is an encouragement to all of our staff members to receive your compliment. We hope that you took away a great memory during your visit at Nap Krabi Hotel. We look forward to welcoming you once again in the near future. Sincerely,

4/10 Médiocre

Christina

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bra övernattningshotell
Övernattning nära flygplatsen. Dåligt städat, ingen Handtvål på toaletten. Trasiga Duschhanddukar. Inga handdukar att torka händerna på. Inga möbler på balkongen. Dåligt Wi-Fi. Ingen transfer kl 4 fick betala taxi själv till flygplatsen. Ok sängar och trevlig personal.
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, thank you very much for choosing to stay with us at Nap Krabi Hotel. I am delighted to hear that our facilities and service serve you well. We are really sorry to hear that you had bad experience with taxi service in Thailand. For your next visit we can provide you a taxi that not cost that much. We look forward to welcoming you at Nap Krabi Hotel once again in the future. Sincerely,

8/10 Bien

Trish, Sterling, VA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newer hotel that is very close to the airport and the major shopping center of Krabi. Modern, industrial feel to the rooms. Front desk and restaurant staffs were very friendly and service oriented. We stayed in Thailand for 2 months and highly recommend the Krabi area. Some suggestions: Rent a car so you can easily visit Ao Nang and Nopparat Thara beaches, Rent a private longtail boat to Chicken/Poda/Thale Waek islands, spend a day at Railay beach with a 200 baht roundtrip ticket from Nopparat, Enjoy street food at the weekend market in Krabi Town, take the ferry to Ko Phi Phi for a day or two and so much more. Finally, we loved our stay on Koh Lanta at Klong Nin beach as it was a 2 hour drive from Krabi. I highly recommend Krabi over Phuket!
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
We wish to express that we have thoroughly enjoyed looking after you, and that you are greatly missed by the Nap Krabi team! Our team would be proud to display your kind reviews and comments regarding our hotel, services and facilities. We have selected very high quality of materials for our bedding to ensure that our guests will have a very good night sleep. Therefore, we are delighted to hear that you took away great memories during your visit at Chiang Mai. Again, thank you for rating and reviewing about our facilities. They are always be our top priorities to satisfy guests. Hope you enjoyed and we wish to welcome you once again in the near future. Sincerely,

8/10 Bien

Liv

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overnatting nær flyplass i Krabi.
Séjour de 1 nuit en février 2020
Réponse de STTHISAK T. le 24 févr. 2020
We wish to express that we have thoroughly enjoyed looking after you, and that you are greatly missed by the Nap Krabi team! Our team would be proud to display your kind reviews and comments regarding our hotel, services and facilities. We have selected very high quality of materials for our bedding to ensure that our guests will have a very good night sleep. Therefore, we are delighted to hear that you took away great memories during your visit at Chiang Mai. Again, thank you for rating and reviewing about our facilities. They are always be our top priorities to satisfy guests. Hope you enjoyed and we wish to welcome you once again in the near future. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et équipements
Close to airport, all you need for a nights sleep. There is not much around it so you have no where to walk
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
We wish to express that we have thoroughly enjoyed looking after you, and that you are greatly missed by the Nap Krabi team! Our team would be proud to display your kind reviews and comments regarding our hotel, services and facilities. We have selected very high quality of materials for our bedding to ensure that our guests will have a very good night sleep. Therefore, we are delighted to hear that you took away great memories during your visit at Chiang Mai. Again, thank you for rating and reviewing about our facilities. They are always be our top priorities to satisfy guests. Hope you enjoyed and we wish to welcome you once again in the near future. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Vi sov endast en natt innan hemfärd från Krabi AirPort. Jag gjorde en bokning på två rum för vår familj på två vuxna och två barn och när vi kom fram hittade de endast bokning av ett rum. Efter mycket om och men hittade de det andra rummet som blivit en separat bokning av någon anledning. Det löste sig denna gång efter att de letat igenom papperna en bättre stund. I övrigt var det mygg i restaurangen. Fint och trendigt inrett men lite bristfälligt underhåll. Bara varmvatten i vår dusch och en knepig AC, trasigt dörrlås/säkerhetskedja, tveksamt att det håller 4 stjärnor.
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, thank you very much for choosing to stay with us at Nap Krabi Hotel. I would like to sincerely apologize for the negative experience you had in our hotel room. Having read your comment, I am appalled by the treatment you experienced. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We appreciate your compliments and promise to do best to serve you again in the near future. Sincerely,

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, thank you very much for choosing to stay with us at Nap Krabi Hotel. I would like to sincerely apologize for the negative experience you had in our hotel room. Having read your comment, I am appalled by the treatment you experienced. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We appreciate your compliments and promise to do best to serve you again in the near future. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

10/10 Excellent

Monika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nära flygplatsen
Bekvämt och bra inför hemresan till Sverige
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

6/10 Satisfaisant

Ulrika

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Störande ljud
På en ödetomt precis intill hotellet ”bodde” ett antal herrelösa hundar. De skällde och slogs mot varandra hela tiden, VÄLDIGT irriterande. Speciellt under natten. Stackars hundar!!!
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Underbara sängar, fri transfer till KBV. 400 m till Tesco/Lotus och 600 m till Big C.
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

8/10 Bien

Lene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ao Nang januar 2020
Vi hadde 10 flotte dager her. Rommet hadde direkte utgang til bassenget noe som var helt supert. Rommet var stort og romslig. Frokosten var veldig bra. På taket er det og et basseng. Herlig å ligge der oppe og. Treningsrommet var lite og trang.
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fyrstjärnigt hotell?!
Jag förstår mig inte på stjärnsystemet. 4 stjärnor?! Enda positiva med hotellet är att det ligger nära flygplatsen.
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

8/10 Bien

Fatima

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

8/10 Bien

Anja

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, we appreciate for spending your time writing us feedback and reviews to us. We are delighted to hear that our facilities and service matched with your expectation. We promise to maintain the quality and keep improving our standards to satisfy our guests. Most importantly, nothing is better than hearing that your children enjoyed staying with us. Thank you very much once again for spending your time writing us comments. We are looking forward to welcoming you once again in the near future. Sincerely,

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et personnel et service
The hotel seems “new” however the hallways through the rooms are tiled and you can hear everything when people pass. You can also hear in the next door room. The towels were very old and the internet was incredibly slow.
Séjour de 1 nuit en janvier 2020
Réponse de SITTHISAK T. le 24 févr. 2020
First of all, thank you very much for choosing to stay with us at Nap Krabi Hotel. I would like to sincerely apologize for the negative experience you had in our hotel room. Having read your comment, I am appalled by the treatment you experienced. However, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are really glad to hear that our facilities and service made your visit pleasant. We appreciate your compliments and promise to do best to serve you again in the near future. Sincerely,