Avis sur Holiday Style Ao Nang Beach Resort Krabi
Holiday Style Ao Nang Beach Resort Krabi
123/3 Moo 3, Ao Nang Beach, Muang, Krabi, Krabi
Avis
8,2
Très bien
8,2/10
Propreté
8,0/10
Personnel et service
7,8/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
23 févr. 2024
Séjour de 4 nuits en février 2024
Réponse de addy le 27 févr. 2024
Dear Samy,Thank you for your rating! We're delighted to know that you had an excellent stay. Though you haven't mentioned any specifics, your high rating motivates us to continue providing excellent service. We look forward to hosting you again in the future and we'd love to hear any suggestions or comments that can make your next stay even better.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
THIERRY
10 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
THIERRY
Séjour de 2 nuits en février 2024
Réponse de addy le 12 févr. 2024
Dear THIERRY,Thank you for your feedback and recognizing our hotel's favorable location. We are thrilled to know you had a good experience during your stay. Our team is committed to providing a popular and accessible location for all our guests to enjoy. We strive for excellence in everything we do and will continue to work towards providing a 5-star service. We hope to welcome you back in the future for an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Gabrielle
5 févr. 2024
Gabrielle
Séjour de 1 nuit en février 2024
Réponse de addy le 8 févr. 2024
Dear Gabrielle,Thank you for the perfect rating. We're thrilled to know that you had an excellent experience with us. Your satisfaction is our most significant reward, and we continuously strive to improve our services to ensure memorable experiences for our guests. We pride ourselves in creating a comfortable and enjoyable atmosphere and are delighted that this was reflected during your stay. We're looking forward to welcoming you back on your next visit!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
4/10 Médiocre
Béatrice
20 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Béatrice
Séjour de 3 nuits en janvier 2024
Réponse de addy le 22 janv. 2024
Dear Béatrice,We appreciate your feedback on your recent stay with us. It is regrettable to hear about your experiences with cleanliness and amenities. We strive to offer a pleasant stay, and your comment about room freshness and towel service will help us improve these areas. We will also work on stocking our rooms better with shower products and consider ways to enhance our food and beverage services. Despite these challenges, we hope you will give us another chance to strive for a flawless stay, as we constantly aim to provide top-notch service for our valued guests.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Joseph
Voyage en famille
9 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joseph
Séjour de 2 nuits en décembre 2023
Réponse de addy le 21 déc. 2023
Dear Joseph,Thank you for your positive review and the exceptional rating. It's wonderful to hear we were able to meet your expectations during your stay. We continually strive to improve our guest experience and your feedback is invaluable in this process. We hope you'll choose to stay with us again in the future for a yet another outstanding experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Mélanie
3 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bon hôtel proche de tous
Mélanie
Séjour de 1 nuit en septembre 2023
Réponse de Addy le 11 oct. 2023
Dear Mélanie,Thank you for sharing your positive feedback about our clean facilities and convenient location in Ao Nang. We’re thrilled to hear that you found it ideal for embarking on local excursions. We strive to provide our guests with the most enjoyable stay and are grateful for your endorsement. Please consider us again on your next visit and we look forward to welcoming you back.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Serge, Otterburn Parl
29 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Serge
Séjour de 7 nuits en janvier 2023
Réponse de Addy le 30 janv. 2023
Dear SergeGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Style Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
bernard
28 janv. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pourrait mieux faire
bernard
Séjour de 2 nuits en janvier 2023
Réponse de Addy le 30 janv. 2023
Dear BernardGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!First of all, We would like to thank you for choosing ‘Holiday Style Ao Nang Beach Resort, Krabi’and for taking the time to write about your stay with us.We feel sad to know some of the factors hampers your experience while staying at‘Holiday Ao Nang Beach Resort, Krabi’.Kindly allow me to explain you in brief that we will improve asapI assure you that these incidents are not a true reflection of our service standards andsincerely hope that you will give us another opportunity to change your perception aboutour services. If you decide to come and visit us again, please do not hesitate to contact medirectly via email at hm@holidayresortkrabi.com and I am more than happy to personallyassist your requirements.With kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Darren
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darren
Séjour de 15 nuits en mars 2024
Réponse de Holiday Style Ao Nang Beach Resort le 19 avr. 2024
Dear Darren,Greetings from Holiday Style Ao Nang Beach Resort!Thank you for your valuable feedback and lovely rating. We are thrilled that you loved our excellent location, our awesome facilities, and our impressive staff members. Sadly, you find our breakfast to have limited choices, otherwise your experience would have been perfect. Rest assured that we will coordinate with our F&B manager to improve our breakfast offerings.We welcome the pleasure of having you back for a much more enjoyable stay.Kind Regards, The Management Team
2/10 Horrible
Prem
Voyage en groupe
5 mars 2024
Les points faibles : Personnel et service et équipements
Prem
Séjour de 3 nuits en mars 2024
Réponse de addy le 12 mars 2024
Dear Prem,Thank you for your feedback. We sincerely apologize that our service did not satisfy your expectations. We have taken note of your comments regarding our room service hours and staff hospitality. Your feedback will be used to improve these areas. It is pleasing to hear that you found our property location, Breeze restaurant and our staff member, Jef, to be excellent. We promise to continue providing great experiences like these. We will work hard to improve our services and hope to see you again to demonstrate this.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Simona
Voyage en couple
20 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Simona
Séjour de 2 nuits en février 2024
Réponse de addy le 26 févr. 2024
Dear Simona,Thank you for sharing your feedback. We are glad to hear that you enjoyed our pools, and appreciate your input regarding the towel situation. We will certainly make efforts to ensure a more consistent towel supply for our valued guests. We're always looking to improve and your higher rating of 4.0/5 inspires us to offer an even better guest experience. We would love to see you in the future and provide you with an even more enjoyable stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Emma
19 févr. 2024
Les points faibles : Personnel et service
Parantamisen varaa
Emma
Séjour de 7 nuits en janvier 2024
Réponse de addy le 27 févr. 2024
Dear Emma,Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our location, away from the hustle and bustle of Ao Nang's main road, yet still conveniently close to various restaurants and the night market area. It's great to know that you found Railay Beach easily accessible from our hotel and appreciated our breakfast selection, comfortable facilities, and beautifully maintained pool area. We truly regret the inconveniences you experienced regarding the availability of pool and room towels. We understand how essential these items are for a comfortable stay and are currently working on strategies to ensure a consistent supply to all our guests. We also appreciate your suggestion for more poolside chairs. Your comfort is our top priority, therefore, we are actively looking into adding more seating to avoid any future disappointment. We also wish to extend our apologies for the condition of the linens in your room. We have immediately addressed this with our housekeeping team to guarantee immaculate rooms for all our guests.Your feedback is invaluable to us as it helps us identify areas of improvement. We hope to have the opportunity to better serve you in the future. Please consider staying with us again, so we can demonstrate our commitment to providing excellent service and superior accommodation.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Sally
18 févr. 2024
Sally
Séjour de 4 nuits en février 2024
Réponse de addy le 1 avr. 2024
Dear SallyGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Style Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
V K
16 févr. 2024
V K
Séjour de 1 nuit en février 2024
Réponse de addy le 19 févr. 2024
Dear V K,Thank you for your perfect rating! We're thrilled to know we met your expectations. While we'd have loved any specifics that you particularly enjoyed or areas we can enhance, we're happy you had an excellent experience. We look forward to welcoming you back for another visit, promising to continue our commitment to deliver top-notch service.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Johnny Lindhard
15 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Fint ophold
Johnny Lindhard
Séjour de 6 nuits en février 2024
Réponse de addy le 5 mars 2024
Dear JohnnyGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Style Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Sari
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sari
Séjour de 6 nuits en février 2024
Réponse de addy le 15 févr. 2024
Dear Sari,Thank you for your wonderful review and high rating. We're delighted that you had a positive experience with our hotel and staff, and particularly enjoyed our breakfast. Your recommendation means a lot to us. We are constantly striving to improve and provide excellent service to our guests. We hope to welcome you back in the future for another exceptional experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Cecilia
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cecilia
Séjour de 3 nuits en février 2024
Réponse de addy le 14 févr. 2024
Dear Cecilia,Thank you for taking the time to leave us a rating. Though your review lacks details, we appreciate your feedback and we are glad to see a 4 star rating. We continually strive to improve our guest experience, and your feedback is important for us. We’re thrilled you chose us and we hope to have another opportunity to surpass your expectations on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Voyageur vérifié
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de addy le 14 févr. 2024
Dear Verified traveler,Thank you for rating us excellent! We're thrilled that you had a positive experience at our hotel. Our team works hard to provide the best service possible, and your feedback means a lot to us. We’re sorry you didn't leave a review, your suggestions could help us improve. Please consider sharing them next time. We look forward to welcoming you back soon!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Robert
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 3 nuits en février 2024
Réponse de addy le 12 févr. 2024
Dear Robert,Thank you for taking the time to share your experience and recommending our hotel. We are thrilled to hear you had an excellent stay with us. We are committed to providing our guests with the best service and we are pleased we were able to deliver this during your stay. We promise to keep up the good work and make our service even better for your next visit. We look forward to welcoming you back for another enjoyable stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Iftekher
Voyage en famille
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Iftekher
Séjour de 4 nuits en février 2024
Réponse de addy le 9 févr. 2024
Dear lftekherGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Style Ao Nang Beach Resort, Krabi’ We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it.If you Have something to Help Please let me knowWith kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Sasha
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sasha
Séjour de 2 nuits en février 2024
Réponse de addy le 8 févr. 2024
Dear Sasha,Thank you for your exceptional rating! Your feedback is of the utmost importance to us. Although you didn't leave a written review, we hope you enjoyed your stay and found our service and amenities up to standard. We endeavour to continue enhancing guest experiences and look forward to welcoming you back in the future. Your satisfaction is our priority.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Cathy
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cathy
Séjour de 2 nuits en février 2024
Réponse de addy le 8 févr. 2024
Dear Cathy,Thank you kindly for spending the time to leave such a wonderful review and for choosing our hotel to stay during your visit to Ao Nang. We are thrilled to hear that you experienced an exceptional stay and we exceeded your expectations in several areas including our pool facilities, our assorted breakfast selection and the cleanliness of your room. Moreover, your positive feedback regarding the setup of the room truly delights us. We always strive to cater to the diverse needs of our guests and it is heartening to learn that you found our arrangement comfortable for various travel scenarios.Lastly, we are grateful for the endorsement - to hear that you “love” our hotel is the highest compliment! We hope to continue to provide you with great experiences. We look forward to your next visit with us. Thank you once again for your generous feedback.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Annica
5 févr. 2024
Les points faibles : Confort de la chambre
Annica
Séjour de 4 nuits en janvier 2024
Réponse de addy le 8 févr. 2024
Dear Annica, Thank you for your feedback. We're sorry to hear that our service was just 'ok' and didn't meet your expectations. We are committed to improvement and hope you give us another chance to exceed them in the future. Kind Regards, Saen Maennusith Hotel Manager Holiday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Jutamas
Voyage en groupe
21 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Jutamas
Séjour de 2 nuits en janvier 2024
Réponse de addy le 22 janv. 2024
Dear Jutamas,Thank you for taking the time to rate us. We're sorry to see that your experience did not meet your expectations. We are consistently working on improving our services and your feedback is truly valuable for this. We take pride in our hotel and aim to provide high-quality service to our guests. We hope to have an opportunity to better your experience on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Markus
Voyage en famille
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Markus
Séjour de 5 nuits en janvier 2024
Réponse de addy le 22 janv. 2024
Dear Markus,Thank you for taking the time to share your rating, even if without a review. Your feedback is crucial in helping us refine our services. We lament if we fell short in any area during your stay. We hope that you enjoyed some aspects of our hotel and would love to hear more about your experience so we can continually improve. We look forward to welcoming you back on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
4/10 Médiocre
Armin
17 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Armin
Séjour de 3 nuits en janvier 2024
Réponse de addy le 22 janv. 2024
Dear Armin,We're saddened to know that your experience didn't meet your expectations. We sincerely apologize for any inconvenience. We're continuously striving to improve our services and your feedback is invaluable in this process. Despite your rating, we truly hope for another opportunity to provide you with an exceptional experience, proving our commitment to hospitality and service excellence.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Patrik
Voyage en famille, Voyage en groupe, Voyage d’affaires
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrik
Séjour de 16 nuits en décembre 2023
Réponse de addy le 22 janv. 2024
Dear Patrik,Thank you for rating us so highly! We are thrilled to learn that you had a positive experience with us. While we noticed that you didn't mention any specific aspects of your stay, your rating speaks volumes about your satisfaction. We continuously strive to improve and give our guests an exceptional experience. We hope to have the pleasure of welcoming you back on your next trip.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Sarinya, Centerville
Voyage en groupe
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarinya
Séjour de 2 nuits en janvier 2024
Réponse de addy le 15 janv. 2024
Dear Sarinya, Centerville,Thank you for taking the time to share your wonderful experience at our hotel. We're thrilled to hear that your stay was exceptional and that we were able to meet your expectations. We continually strive to provide outstanding service and genuine hospitality, and your feedback is greatly appreciated. It is truly a pleasure to know that we could make your stay a memorable one. Looking forward to welcoming you back on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
4/10 Médiocre
yonggu
10 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
위치 서비스 교통 다 안좋아요
yonggu
Séjour de 3 nuits en janvier 2024
Réponse de addy le 15 janv. 2024
Dear yonggu,Thank you for taking the time to share your experience with us. We regret to hear about the inconvenience caused in terms of the water, towel availability, and staff interaction. We continually strive to improve our guest experience and your feedback is invaluable in this process. We assure you that we will address these concerns as a priority. We're pleased you found the food to your liking. Our goal is for all our guests to enjoy our vibrant local food scene. With regard to transportation, we're exploring options to make it easier for our guests to travel in and around the area. Please remember our front desk staff are always willing to help with local recommendations and transportation advice. The beauty of our location is the proximity to local cuisine; however, we understand the shopping options aren't as plentiful. We're working on improving our guest guide to more clearly indicate nearby shopping destinations.Despite the issues encountered, we hope you consider giving us another chance to showcase our improvements and commitment to guest satisfaction. Your comfort and convenience is always our first priority. We hope to welcome you back soon.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Sofia
8 janv. 2024
Sofia
Séjour de 4 nuits en janvier 2024
Réponse de addy le 15 janv. 2024
Dear Sofia,Thank you for the five-star rating! We are elated that you had a great experience at our hotel. Your top-notch rating is highly encouraging. We are continually striving to improve our services to ensure that our guests always have a memorable experience. We look forward to hosting you again on your next visit and we promise you another wonderful experience. Thank you once again for choosing us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Elsa
6 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Elsa
Séjour de 1 nuit en janvier 2024
Réponse de addy le 10 janv. 2024
Dear Elsa,Thank you for sharing your feedback. While we are pleased to hear you found our location suitable, it is regrettable that the hospitality of our staff did not meet your expectations. We strive to create a positive environment for our guests and we are committed to addressing your concerns. We believe our simplicity offers charm and caters to the needs of our guests effectively. We do hope to welcome you back in the future, and trust you'll have a more enjoyable stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
James
1 janv. 2024
Les points forts : Propreté et personnel et service
James
Séjour de 4 nuits en décembre 2023
Réponse de addy le 10 janv. 2024
Dear James,Thank you for taking the time to rate us. We are thrilled to see that your experience was largely positive. As we continuously strive to enhance our services, your feedback is important to us. We commit to making any necessary improvements for your next stay. We hope to welcome you back very soon, so we can exceed your expectations and offer you the five-star experience we know we can deliver.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Md Masud Ul
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Md Masud Ul
Séjour de 3 nuits en décembre 2023
Réponse de addy le 10 janv. 2024
Dear Md Masud Ul,Thank you for sharing your experience. We are truly sorry to hear that your check-in encounter did not meet expectations and for the inconveniences caused by the misalignment of your rooms. We acknowledge the importance of every detail that goes into ensuring a seamless and enjoyable stay for our valued guests, and we regret the lapse in this regard.It is also disheartening to hear about the difficulties encountered with your room facilities. We are always keen to quickly resolve such issues and are sorry for the delay. Generally, our maintenance team prides itself on resolving concerns swiftly and we apologize if this was not your experience.We appreciate your patience and understanding in dealing with these challenges. Rest assured that your feedback is incredibly valuable to us. It will be escalated to the respective teams and we are committed to making perpetual improvements based on our valued guests feedback.Whilst it's disappointing to know that we weren't able to completely meet your expectations this time, it's heartening to hear that you found other services satisfactory. We hope that these positive elements of your stay were able to bring you some enjoyment amidst the setbacks.We sincerely hope that despite these issues, you will consider staying with us again in the future. We would like the opportunity to provide you with the high-quality service and comfort that we are known for. We look forward to welcoming you back, so you can truly experience the hospitality that our hotel is renowned for.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Bronwyn
Voyage en famille
26 déc. 2023
Les points forts : Propreté
Les points faibles : Équipements
Bronwyn
Séjour de 4 nuits en décembre 2023
Réponse de addy le 10 janv. 2024
Dear Bronwyn,Thank you for sharing your detailed feedback about your recent stay. We truly apologize for any misunderstanding concerning the configuration of our Family Studio Suite. Our goal is to provide accommodations that meet the expectations of our guests and we regret if this was not the case. We also sincerely apologize for the inconvenience you experienced with our laundry service. We believe in delivering exceptional service and clearly, we fell short during your stay. Please be assured that your comments have been passed on to the respective team for further review to prevent this from happening again.We are glad to hear that you enjoyed our pools and the breakfast selection, as well as the overall service from our team. We truly value the overall satisfaction of our guests and we are thankful that you appreciated these aspects of your stay.Once again, we apologize for the less than satisfactory experience and hope you will consider giving us another chance to prove we are committed to providing a superior guest experience. Every guest's feedback is a chance for us to improve and we are grateful for your honesty. Thank you for choosing to stay with us and we look forward to the opportunity to serve you better in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Glenford
25 déc. 2023
Glenford
Séjour de 6 nuits en décembre 2023
Réponse de addy le 10 janv. 2024
Dear Glenford,Thank you for your high rating! We're delighted to know you had an excellent experience. Although you haven't shared specific feedback, your rating motivates us to keep delivering top-notch service. If there's anything we can do to enhance your next stay, feel free to share. Looking forward to welcoming you back soon!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Elin
20 déc. 2023
Elin
Séjour de 4 nuits en décembre 2023
Réponse de addy le 26 déc. 2023
Dear Elin,Thank you for your perfect rating! We are thrilled to know that you had an excellent experience with us. Your feedback is incredibly valuable, and it would be great if you could share more about your stay. We are always eager to improve our services based on guest feedback. Looking forward to welcoming you back on your next trip!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
4/10 Médiocre
Derk
15 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Derk
Séjour de 2 nuits en décembre 2023
Réponse de addy le 21 déc. 2023
Dear Derk,We are sincerely sorry to hear that your experience did not meet expectations. It's unfortunate the specifics are unclear, as your feedback is essential in identifying areas needing attention. Despite this, we are committed to continuous improvement, ensuring guest satisfaction, and providing an exceptional stay. We hope you will give us another opportunity to provide a more positive experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Janne
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Janne
Séjour de 4 nuits en décembre 2023
Réponse de addy le 21 déc. 2023
Dear Janne,We are delighted to hear that you enjoyed your stay with us and found our location convenient. We aim to provide a memorable experience to all our guests and we're thrilled we lived up to your expectations. While we appreciate the 4/5 rating, we would love to know how we could have made your stay a perfect 5. Looking forward to welcoming you back on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
2/10 Horrible
Sarah
Voyage en groupe
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 5 nuits en novembre 2023
6/10 Satisfaisant
Helle
3 déc. 2023
Helle
Séjour de 1 nuit en décembre 2023
Réponse de addy le 26 janv. 2024
Dear HelleGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Style Ao Nang Beach Resort, Krabi’ and for taking the time togive us a star rating on Google.We are delighted that you were able to have an overall exceptional experience (afterreviewing your star rating).We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Jean
1 déc. 2023
Jean
Séjour de 1 nuit en novembre 2023
Réponse de addy le 26 janv. 2024
Dear JeanGreetings from Holiday Style Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Style Ao Nang Beach Resort, Krabi’ and for taking the time togive us a star rating on Google.We are delighted that you were able to have an overall exceptional experience (afterreviewing your star rating).We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Martijn, Deventer
28 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Martijn
Séjour de 5 nuits en novembre 2023
Réponse de addy le 21 déc. 2023
Dear Martijn, Deventer,Thank you for your 5-star rating. We're thrilled you enjoyed your stay with us. We continually strive to offer the best service and accommodations; your rating assures us we're on the right track. We're always eager to hear more from our guests to further improve our services. Looking forward to your next visit!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
6/10 Satisfaisant
Jean
25 nov. 2023
Jean
Séjour de 5 nuits en novembre 2023
Réponse de addy le 21 déc. 2023
Dear Jean,Thank you for the 4-star rating! We're pleased to see you had a positive experience, though we're sorry if there were aspects that didn't meet your expectations. Your feedback can guide us to improve. We strive for our guests' satisfaction and hope for another opportunity to make your next stay a 5-star experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
David
Voyage en famille
22 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en novembre 2023
Réponse de addy le 28 nov. 2023
Dear David,Thank you for your excellent rating and for sharing your experience. We're thrilled to hear our clean facilities and friendly staff met your expectations. We're glad we could assist in your time of need and hope all is well with your sister-in-law. We pride ourselves on accommodating our guest's needs and are pleased we made a positive impact on your stay. We look forward to the opportunity to serve you once again in the near future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
4/10 Médiocre
Voyageur vérifié
13 nov. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty rooms and weird smell
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de addy le 24 nov. 2023
Dear Verified traveler,We are truly sorry to hear about the issues you experienced during your stay. It is our goal to provide a comfortable and enjoyable stay for our guests. Your feedback regarding the cleanliness, odors, and breakfast quality is important and we will certainly look into these issues for improvement. We're glad you found value in our pool and pricing. We hope you'll consider giving us another chance to provide a superior experience in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Glenn
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, comfortable stay
Glenn
Séjour de 3 nuits en novembre 2023
Réponse de addy le 24 nov. 2023
Dear Glenn,Thank you for sharing your experience with us. We're delighted to hear that our clean rooms, comfortable bed, and friendly staff added value to your stay. However, we regret that your breakfast experience did not meet your expectations. Your feedback is immensely valuable and we'll surely focus on enhancing our breakfast services, specifically the food temperature, the refill of items, and the speed of our coffee machines. It's encouraging to know that you would choose to stay with us again. We look forward to delivering an even better experience on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Steven
6 nov. 2023
Steven
Séjour de 7 nuits en octobre 2023
Réponse de addy le 13 nov. 2023
Dear Steven,Thank you for taking the time to rate our hotel. While it seems we've met your expectations, we'd love to learn more about your experience to secure an outstanding score in the future. Every feedback aids us in improving our service further. We sincerely hope to serve you again in the near future, to impress you with an even more delightful stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
10/10 Excellent
Christian
2 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christian
Séjour de 1 nuit en septembre 2023
Réponse de addy le 6 nov. 2023
Dear Christian,Thank you for your perfect score rating and wonderful review. It's truly heartening to hear such positive comments about our staff, location and cleanliness, especially noting Maxx's standout service. We strive to make each guest experience exceptional, so we're delighted we fulfilled this during your stay. Your feedback is greatly appreciated as it inspires us to maintain our high standards. We hope we'll have the opportunity to welcome you back in the near future. Enjoy your day!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Olusayo
28 oct. 2023
Olusayo
Séjour de 3 nuits en octobre 2023
Réponse de addy le 6 nov. 2023
Dear Olusayo,Thank you for taking the time to leave a rating. We're glad that your stay was largely positive, yet we wish to hear more about your experience. Your feedback immensely helps us to continually improve. We hope you'll choose to stay with us again, so we can provide an even better experience next time.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi
8/10 Bien
Randall
Voyage en famille
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randall
Séjour de 2 nuits en octobre 2023
Réponse de addy le 6 nov. 2023
Dear Randall,Thank you for taking the time to review your stay with us. We're pleased to hear that you enjoyed your time and found it very nice. Our primary aim is to ensure guest satisfaction, and your rating of 4/5 inspires us to strive for a full 5/5 in your future visits. We welcome any further feedback on how we can enhance our services. We look forward to the opportunity of delivering an even more enjoyable experience on your next stay with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Style Ao Nang Beach Resort, Krabi