Piscine extérieure, parasols de plage

Avis sur Holiday Inn Resort Krabi Ao Nang Beach, an IHG Hotel

4 out of 5
Holiday Inn Resort Krabi Ao Nang Beach, an IHG Hotel
244 Moo 2, Aonang, Muang, Krabi, Krabi

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 321 avis sur 732." "
Note des voyageurs de 8 (Bien), d’après 298 avis sur 732." "
Note des voyageurs de 6 (Satisfaisant), d’après 76 avis sur 732." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 732." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 732." "

8,6/10

Propreté

8,6/10

Personnel et service

9,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luna jeune fille personnel parlant français nous a remarquablement surclasser. Le resto de l hôtel est peu fonctionnel et ascenseur mal disposé
Séjour de 5 nuits en février 2023
Réponse de Pui le 21 juin 2023
Dear Laurent,Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. It is always our great pleasure to hear our valued guest enjoyed the stay with us at the Holiday Inn Resort Krabi Ao Nang Beach by hotel goods and services from professional colleagues, especially Luna who provided the outstanding service during your stay. We will ensure to share such motivational feedback of your with our team to thank and encourage them to continue their great work.Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee Cheensomsong

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 13 nuits en février 2020
Réponse de dusitD2 Ao Nang Team le 18 févr. 2020
Dear Valued Guest, Thank you for your lovely feedback and many thanks for choosing to stay with us and we hope that we will assist you again very soon. Kind Regards, dusitD2 Ao Nang Team

8/10 Bien

Corinne, Plouer sur rance

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien situé dans une rue animée, pas trop éloigné de la plage . Il peut y avoir du bruit provenant des soirées musicales des hôtels voisins jusqu’à 23:30. À part ça l’hôtel est calme. Restaurant de l’hôtel très bien , plats raffinés et excellents. Pour le petit déjeuner il y en a pour tous les goûts . Les chambres sont assez grandes , bien équipées. Le personnel est charmant, à l’écoute .
Séjour de 7 nuits en janvier 2020
Réponse de Sascha Kunze le 18 févr. 2020
Dear Corinne, Thank you very much indeed for selecting us for your travel destination. We were all delighted you were able to enjoy your experiences in dusitD2 Ao Nang. Many thanks for you comments about quality breakfast, specious room, nice location as well as our friendly and helpful staff. We all hope to welcome you back whenever you are in Krabi. Delightfully Yours, Sascha Kunze General Manager dusitD2 Ao Nang

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hôtel 🏨 et très belle piscine Tout à proximité le shopping les restaurants les bars beau couché de soleil
Séjour de 2 nuits en janvier 2020
Réponse de Sascha Kunze, General Manager le 21 janv. 2020
Dear Daniel, Thank you so much for your kind review. We are pleased to know that you enjoyed our lovely location and our pool. We hope we will have the pleasure of welcoming you back dusitD2 Aonang Krabi soon. Delightfully Yours, Sascha Kunze General Manager dusitD2 Ao Nang

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
le cadre, la chambre ,la vue, l'emplacement ,la gentillesse du personnel, tout était parfait, seul bémol :le manque d'isolation des portes de chambre , tres gênant lorsque des groupes bruyants rentrent de soirée
Séjour de 5 nuits en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruyant si côté route
Hotel presque neuf... Très sympa pour prix bon marché Malheureusement les chambres du côté route sont très bruyantes... L'isolation phonique des fenêtres est insuffisante et nous avons du dormir avec des bouchons doreille Pour le reste c'était très bien
Séjour de 1 nuit en décembre 2019
Réponse de Sascha Kunze le 15 déc. 2019
Dear Valued Guest, Thank you for choosing dusitD2 Aonang Krabi as your holiday destination. We sincerely appreciate you taking the time sharing your experience and thanks for the great comment about the valuable price and new property. We have taken your feedback with all concerns about our noise from outside and we regret to learn about those inconvenient. Please be assured that we have shared your remarks with our management team and we will make it a priority to improve on the issue mentioned. Delightfully Yours, Sascha Kunze General Manager dusitD2 Ao Nang

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel près des activités et des tours à faire. Belle piscine mer personnel souriant.
Séjour de 2 nuits en avril 2019
Réponse de Pui le 25 avr. 2019
Dear Valued Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay, the team is inspired to read your kind words. We hope your travels take you back to this breathtaking nation and back to dusitD2 Ao Nang, we will eagerly await your return visit! Warm regards, Management Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manque balcon dans toutes les chambres et escalier à prendre pour le dernier bâtiment
Séjour de 2 nuits en janvier 2019
Réponse de Pui le 3 févr. 2019
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. We were sorry to hear there were some issues with no balcony in your room and no stairs on that building. However we have balcony and stairs on other room types which can be more option for our clients. Please rest assured we have addressed this with the team to ensure we improve on this. and we are looking forward to having you again as a guest in our hotel. Kind regards, Management Team dusitD2 Ao Nang, Krabi

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Yupa Damhay le 20 janv. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Sonia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hôtel vieux et use, personnel gentil et essayant de faire e son mieux,chambre et salle de bains mal nettoyée, cheveux, fin de la piscine abîmé. Ao nang est un village/usine à touristes moche et sans intérêt. À part pour 1 ou 2 restaurants/bars le long de la plage sur la gauche.
Séjour de 4 nuits en décembre 2017
Réponse de Hnu le 24 janv. 2018
Thank you for your review and Thank you for your recent stay with us. Hopefully to welcome you again after we are grand opening on 01 Nov 18 Please noted that we will close hotel from 02 Mar for renovation.

8/10 Bien

Sophie

Les points forts : Propreté, personnel et service, confort de la chambre
Pratique et agreable
Excellente situation, mais plus vieillot qu'en photos. Piscine agreable.
Séjour de 2 nuits en octobre 2017

8/10 Bien

nicolas

Les points forts : Propreté et confort de la chambre
Hotel de charme Thaï
Établissement de charme Thaï au calme,propre, literie très confortable, grande piscine, personnels souriant, proche de tout commerces et restaurants et a 5min de la plage

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Bien mais peut mieux faire !
Equipe sympathique, pas très efficace, manque de réactions. Comme souvent en Thaïlande et c'est très agréable, sourire, bienveillance apparente, respect et voici le "mais" . Pendant tout note séjour, incapable de régler notre problème d'air conditionné. C'est établissement applique des tarifs élevés (très élevé pour le pays).

8/10 Bien

veronique

Les points forts : Propreté, personnel et service, confort de la chambre
Au début deception car au premier abord aspect vieillissant , marché, piscine , coussins des transats. Mais chambre très bien au 4 eme étage avec belle vue et petit déjeuner très bien . Beaucoup de marches et un peu bruyant car dans la ville.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bien
Première nuit en Thaïlande pour des vacances de 2 semaines. Le vogue resort and spa était agréable avec une piscine pour se détendre d'un long voyage. Proche de la mer et dans un quartier animé. Nous avons apprécié cette nuit. Seul bémol la salle de bain présente des traces de moisissures...

4/10 Médiocre

Delphine, arnouville

Les points faibles : Personnel et service et confort de la chambre
Un service horrible
Cet hôtel est très bien placé mais le service est zéro. Nous sommes considérés comme de simple portefeuille sur patte. Nous sommes tombées sur une hôtesse irrepectueuse (je ne peux pas donner son nom c'est la seule qui ne mettait pas son badge): si on ne comprenait pas ce qu'elle disait, elle levait les yeux au ciel. Nous avions prix une nuit en plus, elle n'a pas voulu nous laisser la même chambre sans raison. Nous avons dû faire nos bagages pour les redéfaire : du jamais vu !! On nous a recommandé une excursion beaucoup plus cher qu'à l'extérieur sans vouloir négocier. Le taxi pour mener à l'éoroport est hors de prix, beaucoup plus cher qu'à l'extérieur. La fille de l'accueil a insisté pour ous vendre une excusion en dsant qu'il fallait réserver avant : alors qu'on pouvait réserver juste avant. Elle nous a pas précisé que l'on était dans un bus avec plusieurs personnes. Elle nous avait vendu un taxi qui nous déponse au night market et vient nous chercher. Au final, nous étions en groupe et nous avons dû rester 2h la bas pour attendre tout le monde et repartir ensemble : super soirée !! Leur SPA est un des pires fait durant notre voyage. Le massage était très mal fait, les masseuses parlaient et rigolaient entre elles (super relaxant. Nous avions aussi demandé un jacuzzi. Ce dernier était froid nous avons été dans l'obligation d'annuler notre séance. Bref un hôtel à éviter avec un service horrible pourtant en période basse !

2/10 Horrible

Pierre, France

Les points forts : Propreté et confort de la chambre
Horrible - impossible de s'endormir
Nous déconseillons fortement cet hôtel surtout si vous êtes à la recherche du calme ou que vous souhaitez vous reposer. En effet, la proximité avec un bar jouant de la musique live jusqu'à pas d'heure tous les soirs, il est impossible de s'endormir tant le volume est élevé. Malgré les avertissements sur le site d'avis client nous avons réservé dans cet hôtel et nous le regrettons. En tant que voyageurs chevronnés nous avons été vraiment déçus par notre passage par cet hôtel. La seule solution pour profiter de ce lieu est de s'assurer de pouvoir bénéficier d'une chambre localisée à l'arrière du resort.

6/10 Satisfaisant

Jac, France

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Les marches trop penibles
Dur de monter toutes ces marches avec un equipement de plongee. Pas termine, personnel juste aimable.Belles chambres.......pas terminees (janvier 2014)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Satisfaite avec cet hôtel, mais attention à l'emplacement de la chambre car beaucoup de bruit provenant de la rue (musique très fort)

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je ne recommande pas
Trop bruyant ! Des personnes se baignent habillées de la tête au pied dans la piscine !!!

8/10 Bien

Dimitri, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cet hotel est correct pour Thailande. L'immeuble proche à la rue est plus moderne et les chambres sont plus confortable par contre il y était hyper bruyant à cause de café devant. Le manager était sympa et il nous a donné une autre chambre à coté de la piscine, là on entendait plus rien. Comme partout en Thailande, le personnel est aux petits soins. Le pt dej est copieux - j'aimais bien lu buffet asiatique chaud - mais les plats ne changent quasiment pas de jour à jour.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Vogue resort hotel convenable
Situer à 10 mn à pied de la plage. Permet d'être au calme tout en bénéficiant de tous les restaurants, pressing, market, 7/11, spa-massage, location scooter, tour operator local, situé juste à 2 pas de l'hotel

10/10 Excellent

marion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel tres typique et agreable
tres satisfaiteè- acces wifi partout dds l'hoel et les chambres

8/10 Bien

Christian

Bonsoir, En ce qui concerne la
Bonsoir, En ce qui concerne la propreté: les femmes de chambre n'ont pas d'aspirateur. Le sol n'est jamais lavé. Réception: aucune des employées ne parle un peu le français.

8/10 Bien

Victoria

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, accessible to restaurants and stores, good customer service. Staff was willing to accommodate our request for late checkout. Transport was quick to/from hotel building. Good variety of breakfast selection, not repetitive. Highly recommend!
Séjour de 3 nuits en mai 2024
Réponse de Pui le 22 mai 2024
Dear Khun Victoria,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient for restaurants and stores. It's wonderful to know that our staff's customer service met your expectations, and we're glad we could accommodate your late checkout request. We're also happy that you appreciated the variety in our breakfast selection. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!Best regards,Supannee CheensomsongOperation Manager

10/10 Excellent

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is in a good location, close to beach and plenty of conveniences around the property
Séjour de 7 nuits en mai 2024
Réponse de Pui le 20 mai 2024
Dear Khun Neil,Thank you for your kind review. We are pleased to hear that you enjoyed our convenient location near the beach and found the surrounding area to be full of conveniences.Your positive feedback is greatly appreciated, and we are glad to know that our location contributed to your enjoyable stay. We look forward to welcoming you back in the future.Warm regards,Supannee CheensomsongOperation Manager

10/10 Excellent

Rochelle, Te Awamutu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, clean rooms, hotel staff very friendly and helpful, wish we had stayed longer!
Séjour de 2 nuits en avril 2024
Réponse de Pui le 7 mai 2024
Dear Khun Rochelle,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our great location, clean rooms, and friendly, helpful staff. It's always wonderful to know that our guests have had a positive experience with us. We understand the feeling of wishing you had stayed longer, and we'd be delighted to welcome you back for an extended stay whenever you're able to return. If there's anything we can assist you with in the meantime, please don't hesitate to reach out. Safe travels, and we hope to see you again soon!Best regards,Supannee CheensomsongOperation Manager

8/10 Bien

KUNAL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location.
Séjour de 3 nuits en avril 2024
Réponse de Pui le 22 avr. 2024
Dear Khun Kunal,It's great to hear that you found our location to your liking! We strive to provide our guests with a convenient and accessible setting for their stay. Thank you for your positive feedback, and we hope to welcome you back soon for another enjoyable experience at our hotel. If you have any further comments or suggestions, please feel free to share them with us.Best regards,Supannee Ch.Operation Manager

10/10 Excellent

Marcia, Brownsville

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bien recomendada la.ubicacuon instalación limpieza y seguridad
Séjour de 2 nuits en avril 2024
Réponse de Pui le 13 avr. 2024
Dear Khun Marcia,Thank you very much for recommending our hotel for its excellent location, cleanliness, and safety standards. We're thrilled to hear that you had a positive experience with us and felt comfortable and secure during your stay. Providing a clean and safe environment for our guests is of utmost importance to us, and we're glad that it contributed to your overall satisfaction.We appreciate your recommendation and hope to have the pleasure of welcoming you back again in the future. If there's anything else we can do to further enhance your experience, please don't hesitate to reach out.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

FRANCIS

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spectacular views! Very professional service and amzing staff at front desk and houeekeeping. Decently priced! Will come back.
Séjour de 3 nuits en mars 2024
Réponse de Pui le 31 mars 2024
Dear Khun Franceis,Thank you so much for your glowing review! We are thrilled to hear that you enjoyed the spectacular views from our hotel and that you were impressed with the professionalism of our staff at the front desk and housekeeping.Providing excellent service and ensuring our guests have a memorable experience is our top priority, so it's truly rewarding to receive such positive feedback. We are also delighted that you found our prices to be reasonable.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Katryn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall great stay
Séjour de 2 nuits en mars 2024
Réponse de Pui le 31 mars 2024
Dear Khun Katryn,Thank you for your review and for choosing to stay with us! We're thrilled to hear that you had a great overall experience during your time at our hotel.Your satisfaction is incredibly important to us, and we're glad to know that you enjoyed your stay. If there's anything specific that stood out to you or any suggestions you have for how we can make future stays even better, please don't hesitate to share.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

Laszlo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked that is centrally located, close to shops and to the beach walk
Séjour de 2 nuits en mars 2024
Réponse de Pui le 24 mars 2024
Dear Khun Laszlo,Thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach for your stay and for taking the time to share your feedback! We're delighted to hear that you enjoyed our central location, which offers easy access to shops and the beautiful beach walk. Providing convenience and comfort to our guests is our top priority, and we're thrilled that you found our location to be ideal for your needs. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

Peggy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool was gorgeous, the showers were excellent. Windows were very dirty & hard to see out off. Good location but the ocean view advertised was barely visible.
Séjour de 7 nuits en mars 2024
Réponse de Pui le 17 mars 2024
Dear Khun Peggy,Thank you for choosing to stay with us and for taking the time to share your feedback regarding your recent experience at our hotel. We greatly value your input as it helps us to improve and enhance the experiences of our guests.We are delighted to hear that you found our pool to be gorgeous and that you enjoyed the excellence of our showers. Your satisfaction with these aspects of your stay is truly rewarding for us.However, we sincerely apologize for any inconvenience caused by the cleanliness of the windows and the visibility of the ocean view from your room. Please rest assured that we take your comments seriously, and we will address this matter promptly with our housekeeping and maintenance teams to ensure that such issues are rectified to uphold our high standards.While we are glad to know that you appreciated our hotel's location, we regret that the ocean view did not meet your expectations. We will certainly review the descriptions provided to ensure they accurately represent the views available from our rooms.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall experience for our guests. We hope that despite these shortcomings, you were still able to enjoy your time with us in Krabi.Should your travels bring you back to our area in the future, we would welcome the opportunity to regain your trust and provide you with a more satisfying stay. Please feel free to reach out to us directly if there is anything else we can assist you with.Once again, thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

ibsen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very nice and the room are very clean. The staff was very nice and friendly
Séjour de 3 nuits en février 2024
Réponse de Pui le 6 mars 2024
Dear Khun Ibsen,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our property to be very nice and our rooms to be clean and comfortable. Providing a pleasant and welcoming environment is our top priority, and we're delighted that our staff's friendliness contributed to your enjoyable stay.Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Jung Hwan

Séjour de 2 nuits en février 2024
Réponse de Pui le 27 févr. 2024
Dear Khun Jung Hwan,Thank you for choosing to stay with us and for leaving such a fantastic rating. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your recent stay.We look forward to welcoming you back again in the near future. Should you have any special requests or preferences for your next visit, please feel free to let us know, and we will do our best to accommodate them.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

Yuval

Séjour de 3 nuits en février 2024
Réponse de Pui le 27 févr. 2024
Dear Khun Yuval,Dear Khun Jung Hwan,Thank you for sharing your fantastic experience. We truly appreciate your feedback and are delighted to hear that you had a wonderful experience during your recent stay.We look forward to welcoming you back again in the near future. Should you have any special requests or preferences for your next visit, please feel free to let us know, and we will do our best to accommodate them.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

sue

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room with lots of space and big balcony. Close to many restaurants and stores.
Séjour de 6 nuits en février 2024
Réponse de Pui le 26 févr. 2024
Dear Khun Sue,Thank you for your recent stay at Holiday Inn Resort Krabi Ao Nang Beach, and for sharing your feedback with us. We are delighted to hear that you enjoyed your experience and appreciated the spacious room with a large balcony.Our team takes pride in providing comfortable accommodations that meet the needs of our guests, and we are thrilled that you found the room to your liking. It's wonderful to hear that you were able to relax and enjoy the extra space and the lovely view from the balcony.We're also pleased to know that our hotel's convenient location near various restaurants and stores added to the enjoyment of your stay. We understand the importance of having dining and shopping options nearby, and we're glad this aspect of our location met your expectations.Your positive comments are truly appreciated, and we will be sure to share them with our team members. Your feedback motivates us to continue delivering exceptional service to all our guests.Once again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

fernando

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was convenient located near restaurants, beach and shopping
Séjour de 1 nuit en février 2024
Réponse de Pui le 26 févr. 2024
Dear Khun Fernando,Thank you for your recent stay at Holiday Inn Resort Krabi Ao Nang Beach, and for taking the time to share your feedback with us. We are thrilled to hear that our hotel's convenient location near restaurants, the beach, and shopping contributed to a positive experience for you.We understand the importance of easy access to dining options, leisure activities, and shopping destinations, and we are delighted that our location met your needs and expectations. Whether it's enjoying a meal at one of the nearby restaurants, spending a day at the beach, or indulging in some retail therapy, we're glad you found everything within close reach during your stay with us.Your feedback is valuable to us as we strive to provide our guests with a comfortable and convenient experience. We appreciate your kind words and will share your feedback with our team members.Thank you once again for choosing Holiday Inn Resort Krabi Ao Nang Beach. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

fernando

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel and a great location near everything , beach , restaurants and entertainment
Séjour de 1 nuit en février 2024
Réponse de Pui le 26 févr. 2024
Dear Khun Fernando,Thank you for choosing to stay at Holiday Inn Resort Krabi Ao Nang Beach and for sharing your positive feedback with us! We are delighted to hear that you had a very nice experience during your time with us and that you enjoyed our hotel's great location, which is conveniently situated near everything including the beach, restaurants, and entertainment options.Providing our guests with a comfortable and convenient experience is our top priority, and we are thrilled that our location met your expectations and contributed to an enjoyable stay. Whether it's exploring the nearby attractions or simply relaxing by the beach, we are glad that our hotel's proximity to everything you needed added to your overall experience.Your feedback is greatly appreciated, and we will certainly share your kind words with our team. We strive to create memorable experiences for all our guests, and it's always rewarding to hear when we succeed.Once again, thank you for your positive feedback. We hope to have the pleasure of welcoming you back to Holiday Inn Resort Krabi Ao Nang Beach in the future for another wonderful stay.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

Justin, Worcester

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Modern hotel split over a few blocks. Central to AO Nang and the services it provided.
Séjour de 4 nuits en février 2024
Réponse de Pui le 12 févr. 2024
Dear Khun Justing,Thank you for taking the time to share your feedback regarding your recent stay at our modern hotel in AO Nang. We're delighted to hear that you appreciated our unique layout, with the hotel split over multiple blocks. We strive to provide a comfortable and enjoyable experience for all our guests, and it's fantastic to know that you found our setup to your liking.Being centrally located in AO Nang allows us to offer convenient access to a variety of services and amenities, and we're pleased that you found this aspect of your stay satisfactory. Our team works hard to ensure that our guests have everything they need for a memorable stay, from comfortable accommodations to easy access to nearby attractions and services.We truly value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or any areas where we can further improve, please don't hesitate to let us know. Your satisfaction is our top priority.Warm regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

JISUK

Voyage en groupe
Les points forts : Personnel et service
Séjour de 6 nuits en janvier 2024
Réponse de Pui le 12 févr. 2024
Dear Khun Jisuk,Thank you very much for your recent stay and we hope you have positive experience with us.We looking to see you again in the near future.Best regards,Supannee CheensomsongActing Operation Manager

6/10 Satisfaisant

brad

Séjour de 4 nuits en janvier 2024
Réponse de Pui le 24 mars 2024
Dear Brad,Thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach for your stay and for taking the time to share your feedback! We're delighted to hear that you enjoyed the stay. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Pui le 27 janv. 2024
Dear Cathy,Thank you for choosing to stay with us! We appreciate your feedback and look forward to welcoming you back in the future.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Way to noisy from the street and from adjoining room.
Séjour de 8 nuits en janvier 2024
Réponse de Pui le 27 janv. 2024
Dear Mr. Matthew,We apologize for the noise disturbances you experienced from the street and adjoining room during your stay. Please know that we take your feedback seriously and will address these concerns to ensure a more peaceful experience for our guests in the future. Thank you for bringing this to our attention.We hope to see you again in the near future.Best regards,Supannee CheensomsongActing Room Division Manager

8/10 Bien

Kathrine

Séjour de 6 nuits en janvier 2024
Réponse de Pui le 27 janv. 2024
Dear Kathrine,Thank you for choosing to stay with us! We appreciate your feedback and look forward to welcoming you back in the future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Thayapa

Séjour de 3 nuits en janvier 2024
Réponse de Pui le 27 janv. 2024
Dear Khun Thayapa,Thank you for choosing to stay with us and for your top rating score. We appreciate your feedback and are delighted to hear that you enjoyed your time here. We look forward to welcoming you back again in the future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

JIN HEE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Pui le 27 janv. 2024
Dear Khun Jin Hee,Thank you for choosing to stay with us and for your top rating score. We appreciate your feedback and are delighted to hear that you enjoyed your time here. We look forward to welcoming you back again in the future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

JAMES

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and friendly staff
Séjour de 4 nuits en janvier 2024
Réponse de Pui le 20 janv. 2024
Dear Khun James,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our great location and experienced the friendliness of our staff. Providing a welcoming environment and convenient location are priorities for us, and we're glad to know we met your expectations.We appreciate your positive comments, and we look forward to the opportunity to welcome you back for another enjoyable stay. If there's anything specific you loved about your visit or if there's anything we can do to enhance your experience further, please feel free to share.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Charmaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Pui le 15 janv. 2024
Dear Khun Charmaine,Thank you for choosing to stay with us recently. We hope you had a pleasant and comfortable experience during your time at our hotel.Your satisfaction is our priority, and we would greatly appreciate any feedback you may have about your stay. Whether it's positive comments or areas where we can improve, your insights are valuable to us.We hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like to share or if you have any special requests for your next visit, please feel free to let us know.Once again, thank you for your recent stay. We look forward to serving you again.Best Regards,Supannee CheensomsongActing Operation Manager

8/10 Bien

Jackie

Séjour de 3 nuits en janvier 2024
Réponse de Pui le 14 janv. 2024
Dear Khun jackie,Thank you so much for your recent stay and we hope to see you again in the near future.Best regards,Supannee CheensomsongActing Operation Manager