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Avis sur Hotel Shangri-La Kota Kinabalu

3 out of 5
Hotel Shangri-La Kota Kinabalu
75, Bandaran Berjaya, Kota Kinabalu, Sabah

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 86 avis sur 358." "
Note des voyageurs de 8 (Bien), d’après 163 avis sur 358." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 358." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 358." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 358." "

8,0/10

Propreté

8,0/10

Personnel et service

8,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bon etablissement bien situe
Séjour de 5 nuits en novembre 2023

10/10 Excellent

pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trés bien
Trés bon hotel, nous avons prolongé de 3 nuits supplémentaires, j'ai dèjà donné mon avis positif précédemment. lors de la première inscription.
Séjour de 3 nuits en mars 2020
Réponse de Winda, Front Office Manager le 10 mars 2020
Dear Tres, Greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we are pleased that you found value and hospitality during your stay. I look forward to seeing you on your next trip to Sabah! Best Regards,

10/10 Excellent

pascal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent rapport qualité prix
super hotel, bien placé, belle chambre spacieuse, propre et calme, ménage fait tous les jours, belle salle de bain, excellent petit dejeuner le meilleur de nos 3 mois en Asie ! personnel accueillant : un bémol tout de même avec la wiffi qui n'est pas au top, la liaison n'est pas constante au 8eme étage, les répartiteurs modem manquent de puissance. Sinon tout était parfait !
Séjour de 2 nuits en mars 2020
Réponse de Winda, Front Office Manager le 18 mars 2020
Dear Pascal, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our service and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Sabah! Best Regards,

8/10 Bien

Salah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très hôtel bien placé et confortable
Excellent accueil et grande disponibilité du personnel Seul point négatif: chambre donnant sur rue, très bruyante
Séjour de 3 nuits en novembre 2018
Réponse de Winda le 21 nov. 2018
Dear Mr/Mrs Salah, Thank you very much for your feedback and definitely gonna share this for our motivation. Thank you.

6/10 Satisfaisant

Marc, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location to visit the area.
Far from the usual Shangri-La high-end standards .... but a convenient solution in KK . Pleasant staff, free parking available, buffet OK . If you want to go down-town by walking , it's feasable ... but take care when crossing the many streets around the hotel . Rooms OK, whereas a bit small . No Swimming-pool . Dull & somehow noisy environment , whereas the back view on the green hill is maybe the best solution .

8/10 Bien

Tetsuya

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
建物は新しくはないが、全く問題なし。 ホテルから空港までgrab10RMで便利。 人気のシーフードレストランまで徒歩圏内。 近くにセブンイレブンあり。
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Man Kit

Les points forts : Propreté et personnel et service
已脫離香格里拉集團的香格里拉酒店，房間停留在九十年代格局，不過尚算清潔，整體正常，以如此價錢來計，性價比ok
Séjour de 2 nuits en mars 2024

8/10 Bien

Tadashi

Séjour de 1 nuit en avril 2024

10/10 Excellent

SUHN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .
Séjour de 4 nuits en mars 2024

8/10 Bien

Jacqueline

Les points forts : Propreté et personnel et service
Nothing negative to say but there is not that much to see in Kota Kinabalu. Staff are helpful and room was clean with an excellent breakfast.
Séjour de 1 nuit en mars 2024

8/10 Bien

Khin Choy, Klang

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Hyunjin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋은 호텔입니다
4년만에 코타키나발루 2번째 여행으로 동일한 일정으로 방문했습니다. 저렴하면서도 깨끗한 편이라 첫날 새벽도착시 가성비 숙소로 여전히 좋다고 할 수 있습니다. 다만 시간이 지남에 따라 건물이 낡아지는 부분은 어쩔 수 없네요. 주변에 비슷한 규모의 호텔도 생기는듯 한데, 조금만 신경써주면 좋을 것 같습니다.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Shuk Fui, Singapore

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room AC was not functioning and is warm.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

John Evans

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All great... 5 star rating.
Séjour de 2 nuits en janvier 2024

8/10 Bien

ABD AZIM

Les points forts : Propreté et personnel et service
Easy to find eating place by walking..need improve on aircondition..panas
Séjour de 2 nuits en décembre 2023

8/10 Bien

MOHAMAD ROZAIMI

Séjour de 3 nuits en décembre 2023

8/10 Bien

Sunghoon

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Jacqualine Anak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Laura

Séjour de 1 nuit en décembre 2023

8/10 Bien

Mark

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good, excellent staff and would like to stay again.
Séjour de 2 nuits en novembre 2023

8/10 Bien

Lilian

Voyage en couple
Les points forts : Propreté et personnel et service
No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.
Séjour de 3 nuits en novembre 2023

8/10 Bien

Peggy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there. It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day. I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Luqmanul Hakim

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the hotel brand. everyone impressed when i've mentioned it to them.
Séjour de 4 nuits en septembre 2023
Réponse de Fikry le 24 nov. 2023
Dear Mr Luqmanul, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,Fikry - Assistant Front Office Manager

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Fikry le 6 oct. 2023
Dear Ms Linda, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,Fikry - Assistant Front Office Manager

10/10 Excellent

Liew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.
Réponse de Kris Mogan le 21 sept. 2023
Dear Mr Liew,Greetings from Hotel Shangri La Kota Kinabalu!Thank you for choosing to stay with us recently. It's very much appreciated.I have taken note of your very generous feedback on the hotel and services rendered by our team. It's very much appreciated.I will definitely share your feedback with them as I am sure it will be very motivating for them.Thank you once again and do contact me if I could be of any assistance to you in the future.RegardsKrishnan MoganGENERAL MANAGER

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value for the money I would definitely stay here again
Séjour de 1 nuit en septembre 2023
Réponse de Fikry le 18 sept. 2023
Dear Mr Michael, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,Fikry - Assistant Front Office Manager

8/10 Bien

Tan Hao

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.
Séjour de 3 nuits en août 2023
Réponse de Fikry - Assistant Front Office Manager le 28 août 2023
Dear sir/madam,Warmest greetings from Hotel Shangri-La Kota Kinabalu!Thank you for taking your valuable time to provide us with a review of your stay here at our hotel. My sincere apology for the noise. We will certainly make improvements on the areas highlighted so that guests have better experience when staying at our hotel.Once again, thank you very much for the constructive feedback and we look forward to seeing you in your next trip in KK.

8/10 Bien

??

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
This hotel is generally good. The location is nice just minutes’ walk from the night markets. Rooms are clean. However there’s a big ventilation fan on the mountain side, which makes a lot of noise all day long. This makes most of the Mountain View room kind of noisy.
Réponse de Fikry le 28 août 2023
Dear Valued Guest, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments and feedbacks are very much valued.I deeply apologise on behalf of the hotel for the unpleasant experience regarding the noise. You can be rest assured that we will make improvements on all areas that need to be improved so that all our guests have a pleasant and memorable stay.

8/10 Bien

YUK KUEN BASIAL

Séjour de 7 nuits en juillet 2023
Réponse de Fikry - Assistant Front Office Manager le 28 août 2023
Dear Dzulhilmie, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!

8/10 Bien

Jau Seng

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Rohaizan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location, parking & cleanest
Séjour de 1 nuit en juin 2023
Réponse de Kris Mogan le 26 juin 2023
Dear En Rohaizan,Greetings from Hotel Shangri-La Kota Kinabalu!Thank you very much for choosing to stay with us recently. We are happy to know you had a comfortable stay with us. Your constructive comment on the hotel is very much appreciated. Thank you and do contact me if I could be of any assistance to you in the future. Thank you.RegardsKrishnan MoganGeneral Manager

10/10 Excellent

Norismah

Séjour de 1 nuit en avril 2023
Réponse de Winda - Front Office Manager le 10 avr. 2023
Hi Norismah,Thank you for taking the time to review your stay. I’m so glad to hear that we were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet.Best regards,

8/10 Bien

Dk Mastura

Séjour de 1 nuit en mars 2023
Réponse de Winda - Front Office Manager le 7 mars 2023
Dear DK Mastura, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff
Séjour de 2 nuits en février 2023
Réponse de Winda, Front Office Manager le 26 févr. 2023
Dear Valued Guest,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 Bien

Osamu

Les points forts : Propreté et personnel et service
Nothing in Particular
Séjour de 5 nuits en février 2023
Réponse de Winda - Front Office Manager le 23 févr. 2023
Dear Osamu san, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 Bien

Morten

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centralt beliggende. God valuta for pengene.
Séjour de 2 nuits en février 2023
Réponse de Winda, Front Office Manager. le 8 févr. 2023
Dear Morten,Greeting from Hotel Shangri La KK!Thank you so much for your reviews.We appreciated it very much.

10/10 Excellent

Jia-Lin

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
服務人員友善，房間清潔
Séjour de 1 nuit en février 2023
Réponse de Winda, Front Office Manager. le 8 févr. 2023
Dear Jia Lin,Greeting from Hotel Shangri La KK!Thank you so much for your reviews.We appreciated it very much.

10/10 Excellent

Kong Hwa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023
Réponse de Winda, Front Office Manager. le 7 mars 2023
Dear Kong Hwa, Warmest greetings from Hotel Shangri La Kota Kinabalu,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

10/10 Excellent

Randall

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel’s location is excellent. We were in walking distance to Sunday market, waterfront, shopping. Staff was overly helpful and friendly. Comfortable beds. Hope we can return again.
Séjour de 1 nuit en janvier 2023
Réponse de Winda - Front Office Manager le 26 févr. 2023
Hi Randall,Thank you for taking the time to review your stay. I’m so glad to hear that we are able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We hope that in future visits we’ll have an opportunity to meet. We look forward to seeing you on your next trip to Sabah!Best regards,

8/10 Bien

??

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

10/10 Excellent

Cleo

Séjour de 3 nuits en décembre 2022
Réponse de Winda, Front Office Manager. le 10 janv. 2023
Dear Cleo,Thank you very much for your great rating.I appreciate it very much!

8/10 Bien

SHIGERU

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
시설 및 스태프 친절도 모두 만족
Séjour de 1 nuit en novembre 2022
Réponse de Winda, Front Office Manager. le 21 nov. 2022
Dear Valued Guest,Greeting from Hotel Shangri La Kota Kinabalu!Thank you very much for your great rating.Appreciated it so much.

10/10 Excellent

LILY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Nur Fatyhah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth every single penny. Paid just RM 150/night
Séjour de 1 nuit en juillet 2022
Réponse de Winda, Front Office Manager. le 15 août 2022
Dear Nur, Warmest greetings from Hotel Shangri La Kota Kinabalu, I wanna express my biggest thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to KK! Best Regards,

10/10 Excellent

SITI

Séjour de 2 nuits en juillet 2022
Réponse de Winda le 14 juil. 2022
Dear Siti, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.

10/10 Excellent

Tarmidi

Séjour de 2 nuits en juin 2022
Réponse de Winda le 25 juin 2022
Dear Tarmidi, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to rating our property, your feedback is very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Front Office Manager.

10/10 Excellent

SUGURU

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
受付の方の愛想がとてもよく、また細かい事に（電源プラグの貸し出し、電子レンジの使用）対応してくださりとても良かったです。またホテルすぐ隣にコンビニやランドリーもあり、大通りを越えるとメインストリートに出られるので立地も良く、コスパが良いホテルだと思います。
Séjour de 2 nuits en décembre 2021
Réponse de Winda, Front Office Manager le 4 janv. 2022
Dear Suguru, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards,

8/10 Bien

GOH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020
Réponse de Winda, Front Office Manager le 25 sept. 2020
Dear Goh, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to rate our property, it very much valued. We look forward to seeing you on your next trip to Sabah! Best Regards,