Villa Économique | Literie de qualité supérieure, coffres-forts dans les chambres

Avis sur Vedic Village Spa Resort

4 out of 5
Vedic Village Spa Resort
Shikharpur, P.O - Bagu - Rajarhat, Kolkata, West Bengal

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 25 avis sur 65." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 65." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 65." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 65." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 65." "

8,0/10

Propreté

7,6/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Siddhartha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff
Séjour de 1 nuit en février 2024

4/10 Médiocre

RAJIV

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front office staff are absolutely untrained & arrogant
Séjour de 3 nuits en mars 2024
Réponse de Author le 6 avr. 2024
Dear Guest, Thank you for sharing your feedback with us. We are deeply concerned to learn about your experience with our front office staff, and we sincerely apologize for any inconvenience or frustration caused. Providing courteous and professional service is of utmost importance to us, and we regret that our staff did not meet your expectations in this regard. Please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that all staff members receive the necessary training and guidance to provide exceptional service to our guests. We appreciate you bringing this to our attention as it helps us to identify areas for improvement. If you would like to discuss your experience further or if there is anything else we can do to assist you, please don't hesitate to contact us directly. Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.

2/10 Horrible

Sashi

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As we Check-in at hotel, there is no one is come for a welcome drink, nothing not a bottle of water also, and the main issues, when we order the lunch, the waiter or room dining send the food on a plastic box, no cutlery, no plate, no tissue, no salt, nothing, just escaping the works, they don't know how to send the food to the room, the room dining send the food as online person sending the food, all food in a plastic box, no hotel management rules nothing, very bad experience, and moreover when we ask about the iron box and table , they are send the iron box without table, when we ask, the told iron board is not available at hotel and the time of food delivery is 2hrs,20 mint, when we ask so late, answer on room dining minimum time is 1hrs 45 mints, it is recommended don't play with our money, you are charging too much at room tariff, but service is like Oyo room or like lodge of Per day 500/-
Séjour de 1 nuit en décembre 2023
Réponse de Vedic Village Spa Resort le 16 déc. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Your comments are important to us, as they help us identify areas for improvement and ensure a better experience for our guests in the future.We regret to hear that you did not receive a welcome drink upon check-in and that the dining experience did not meet your expectations. We understand the importance of providing a high level of service, and we apologize for falling short in this instance.Regarding the packaging of the food, we appreciate your concern, and we are working on enhancing our room service procedures to ensure that meals are delivered with the proper presentation and amenities, such as cutlery, plates, and condiments. Your feedback has been shared with our team, and we are taking steps to address these issues promptly.We also apologize for the inconvenience with the iron box and table. Rest assured, we are reviewing our inventory and processes to ensure that essential amenities are readily available in each room. Your comments about the delayed food delivery time have been noted, and we are actively working on optimizing our service to minimize waiting times.We genuinely value your feedback, and we assure you that your concerns will be addressed with the utmost seriousness. We understand the importance of delivering a service that matches the value of our room tariff, and we are committed to making the necessary improvements to enhance the overall guest experience.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.

2/10 Horrible

subhashish

Séjour de 1 nuit en mai 2023
Réponse de Dominic Saha le 28 juil. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa ResortWe are extremely concerned of your dissatisfaction and low rating. please accept my sincere apology for the inconvenience. We have addressed the issue with the concerned department head and rest be assured corrective measures will be taken and assure you such issues won't reoccur .We strive to provide consistent service, and I would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and we will ensure you will have a pleasant stay with us be it night stay.

10/10 Excellent

Krishnendu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Dominic Saha le 27 avr. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa Resort.We cannot thank you enough for taking time to update your experience. Your time and applause is overwhelming and precious to us.We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. We thank you once again for your appreciative comments .We look forward to having more opportunities to welcome you back soon.

10/10 Excellent

Abhik

Séjour de 1 nuit en mars 2023
Réponse de Dominic Saha le 18 avr. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa Resort.We cannot thank you enough for taking time to update your experience. Your time and applause is overwhelming and precious to us.We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. We thank you once again for your appreciative comments .We look forward to having more opportunities to welcome you back soon.

4/10 Médiocre

Anindya

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
I could start with its not value for money - but that's not the point. The property needs maintenance and upkeep and proper care - most bed linens and furniture coverings were stained. Seems like they don't bother to provide fresh between guests
Réponse de Front office le 30 janv. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa ResortWe are extremely concerned of your dissatisfaction and low rating. please accept my sincere apology for the inconvenience. We have addressed the issue with the concerned department head and rest be assured corrective measures will be taken and assure you such issues won't reoccur .We strive to provide consistent service, and I would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and we will ensure you will have a pleasant stay with us be it night stay or Day outing. We are looking forward to welcome you back soon.

8/10 Bien

SANDEEP

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Packs of street dogs roam the property. They can be aggressive and brush up against you for food. They are not vaccinated against rabies.
Séjour de 2 nuits en novembre 2022

2/10 Horrible

Gokul

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Was given a dirty room facing a dirty pond. Lot of debris and plastic lying all around. Dining was limited and too expensive. They don't even permit Zomato delivery as they would lose business for their hopeless dining places.
Séjour de 1 nuit en mai 2022
Réponse de Dominic Saha le 13 juin 2022
Dear Guest, It was an absolute pleasure having you stay at Vedic Village Spa Resort. We cannot thank you enough for taking time to update your experience. Your time and praise is overwhelming and precious to us. We have taken a note with regards to amenities, dining and the room options, will definitely address it to the concerned departmental heads and rest be assured corrective measures will be taken. Also note we do not allow outside food and beverages inside the premises (as per safety policy for our guests) We thank you once again for your appreciative comments and recommendation .We look forward to having more opportunities to welcome you back soon.

4/10 Médiocre

Rashed Bin

Séjour de 1 nuit en avril 2022

10/10 Excellent

SUDESHNA, ALDIE

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A peaceful property surrounded by the natural greenery of Bengal. Exquisite food. World class Ayurvedic spa. Very helpful staff. Close to Kolkata for a short but peaceful vacation.
Séjour de 3 nuits en février 2022
Réponse de Dominic Saha le 8 avr. 2022
Dear Guest, It was an absolute pleasure having you stay at Vedic Village Spa Resort. We cannot thank you enough for taking time to update your experience. Your time and applause is overwhelming and precious to us. We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. Your accolades for our location, nice food , great ambience and helpful staff is truly appreciated. We thank you once again for your appreciative comments .We look forward to having more opportunities to welcome you back soon.

4/10 Médiocre

Arnab

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Not so good
Not good at all. The stay was priced highly though we knew that while booking but the kind of service that was provided at such an exorbitant rate was disappointing.except for the property which is A1, there are no positives
Séjour de 1 nuit en août 2021
Réponse de Resort Manager, Vedic Village Spa Resort le 31 août 2021
Dear Guest, It was an absolute pleasure having you stay at Vedic Village Spa Resort We are extremely concerned of your dissatisfaction and low rating. please accept my sincere apology for the inconvenience. Thanks for sharing your issues with us, i had addressed the issue with the concerned department head strictly and has already taken necessary steps. I’m sure such issues won't recur. We strive to provide consistent service, and i would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and i will ensure you will have a pleasant stay with us.

10/10 Excellent

Shibananda

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2021
Réponse de Dominic Saha le 2 mars 2021
Dear sir, We sincerely thank you for your patronage at Vedic Village Spa Resort. Looking forward to have you back soon to our property.

10/10 Excellent

Kyonkyon, Japan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In the morning, I can hear many kind of bird's melody. It was amazing morning.
Séjour de 1 nuit en mars 2020
Réponse de Dominic Saha le 24 mars 2020
We appreciate the feedback provided, we shall also try and make the stay more better in your next visit.

8/10 Bien

Annabel

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The cleanliness of the crockery and cutlery can definitely be improved in the dining area. Otherwise everything else good.
Séjour de 3 nuits en octobre 2019
Réponse de Assistant Manager- E Marketing le 16 oct. 2019
We appreciate your valuable feedback shall try to improve on the areas above which will enable us to provide with best of our hospitality.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked the way, the staff went all out to make our stay really delightful. It was a wonderful experience. What I didn't like about the stay? Well, service at "Agnee" was pretty slow. Each dish we ordered took minimum 15 minutes to be served. Also, a suggestion - please standardize the key & locking systems in the bungalows. Thanks!
Séjour de 2 nuits en juillet 2019
Réponse de Manager le 25 juil. 2019
Dear Guest, Nomoshkar. Thank you for your candid feedback. We have taken a note of your feedback . Upholding our commitment to provide a memorable experience with great service, we request to give us another opportunity to serve you, so that we can better your experience in areas we fell short in.

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en juillet 2019
Réponse de Dominic le 20 juil. 2019
Dear Guest, We appreciate the feedback provided, shall surely work on the betterment and improvement, so that we are able to provide with best of our hospitality in your next visit. Regards, The Vedic Village Spa Resort.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juin 2019
Réponse de Dominic le 20 juil. 2019
Dear Guest, We appreciate the feedback, and shall improve in lot of our areas, so that we can provide with best of our hospitality in your next visit. Regards, The Vedic Village Spa Resort.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2019
Réponse de Sourav Seal le 25 juin 2019
Dear Guest Nomoshkar! We thank you for taking out time to review us on this medium. We are happy to know that we were able to meet your expectations. We will look forward to welcome you in near future.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is really amazing , very neat & clean, Only problem is there is no much variety for veg food
Séjour de 2 nuits en avril 2019
Réponse de Sourav Seal le 27 avr. 2019
Dear Guest Nomoshkar! We thank you for sharing your honest feedback in this portal. This will help us to travel from strength to strength. We have taken a note on food variety and addressed the same to our Chef. We assure you that same has been worked upon and in your next visit to Vedic Village, we will be able to meet your requirements. Looking forward to welcome you in our resort in near future. Thanking You

10/10 Excellent

SANJAY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de Sourav Seal le 30 mars 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We would like to inform you that we provide options for a lot of vegetarian food. Out of this most of the vegetables are grown organically in our resort only. We look forward to welcome you soon in the near future.

10/10 Excellent

william, Kolkata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything ok except the fact that they serve meat. Not Really Vedic.
Séjour de 1 nuit en mars 2019
Réponse de Sourav Seal le 11 mars 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We would like to inform you that we provide options for a lot of vegetarian food. Out of this most of the vegetables are grown organically in our resort only. We look forward to welcome you soon in the near future where we might be able to met your expectation with our organic vegetarian food.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et équipements
Like the environment and room detailing but some service of the category ehich they mentioned like gym & swimming pool....couldn't get accessible cause ealrier was never get open and later one was under construction....so they should update their amenities ...but dining stuffs are alswys nice behavioural and so like housekeeping guys.
Séjour de 1 nuit en février 2019
Réponse de Sourav Seal le 11 mars 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We would like to inform you that our Gym is functional between 7 AM to 10 PM. In case anyone requires after hour service also, we are ready to provide the same. We were having a renovation going on in our Lotus swimming pool during your visit. For that period particularly, we had made an alternate arrangement in our Aqua Swimming Pool. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience. Very private and quiet. Helpful staff. May need to improve the gym equipment
Séjour de 1 nuit en janvier 2019
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice resort to stay with family. Amazing place to hangout with friends and family.
Séjour de 2 nuits en janvier 2019
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Villas definitely need proper care and atleast a general upgrade to the rooms and suites standards.
Séjour de 1 nuit en décembre 2018
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest, Nomoshkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns. Plausible rectification measures and replacements are being implemented to ensure the best. We are sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en décembre 2018
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating our services. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

6/10 Satisfaisant

Swastik

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Unapologetically pathetic
Horrible service
Séjour de 2 nuits en novembre 2018
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest, Nomoshkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns. Plausible rectification measures and replacements are being implemented to ensure the best. We are sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en novembre 2018
Réponse de Sourav le 13 nov. 2018
Dear Guest Nomoshkar! Kindly share booking details or indecent details so that we can identify the details. Regards

6/10 Satisfaisant

Sourabh

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
amazing but a bit costly
Séjour de 1 nuit en août 2018
Réponse de Sourav Seal le 30 août 2018
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

10/10 Excellent

Shubra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Refreshing
Nice
Réponse de Sourav Seal le 18 sept. 2018
Dear Mr. Shubra Nomoshkar! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating us on this medium. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kolkata Escape
This hotel was worth the distance from the airport which was about 45 minutes. The room was the best I have ever stayed in and the breakfast was also the best choices ever. My problem is that they do cook and serve meat which is not eric at all. So even though I loved the he place I would probably have friends refusing to take from a buffet that also has no vey items. The prices for the messages and eric spa were mostly the same as what I might pay in my home country. Although I did not have the time actually to get any treatment. All in all I would stay there again but with reservations due to the fact that animals are not my food or should they be anyone's food who is cultured.
Séjour de 1 nuit en mars 2018
Réponse de Sourav Seal le 17 mars 2018
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Poor in services
Hotel lacks basic hotel management and hospitality. Prices are high with respect to the kind of services, food and other amenities are offered. Moreover there is nothing much to do .
Séjour de 1 nuit en janvier 2018
Réponse de Sourav Seal le 1 févr. 2018
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding your overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

10/10 Excellent

T, Saskatoon

Les points forts : Propreté et personnel et service
Amazing Staff
The food was great, the staff were all very friendly and extremely helpful. I have never had such good service. They really have a good team. This alone is enough for us to go back. It makes up for the deficiencies. The Mud hut type (villa) rooms were great. We stayed in an earth villa for 5 days and have zero complaints. The bungalow with the pool was way overpriced and a bit scary. We stayed in that for 5 days as well. There was a man servicing the pool one day when i went up there. He didn't say anything to me and it was creepy. They didn't knock on the door, they just went up.(it's very easy with a 3' ladder to get up onto the grass then there's steps to the roof!) They didn't give us a key to the front door at first and we had to ask. They want us to keep it unlocked when we are out? There was no safe in those rooms either. If you rent these, don't bring anything of value. I believe all these stories of people being robbed in them. It felt so unsafe. (none of this applies to the earth villa. It has a safe and it felt secure. The bungalow walls desperately need a paint job, the furniture on the roof was old and the grass was overgrown. For the price we paid, I expect the room to be safe and upkeep done. (it was very clean, this isn't housekeeping, it's maintenance) The power in the resort would go out often and there were electrical wires to the light poles exposed on the ground and it did not look very safe either.
Séjour de 7 nuits en janvier 2018
Réponse de Sourav Seal le 1 févr. 2018
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have noted the appreciations and shared the same with our team members. But absolutely perturbed with the feedbacks regarding the stay at Aqua Home Bungalow, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

2/10 Horrible

Astha, Melbourne

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst ever
Worst experience ever. Took them more than 1 hour to check us in at 10pm as needed passports which were on our phones as copies and their wifi was not working. On my request that if may be my husband could stay behind to finish the formalities and I could take half asleep tired children to the room, it was not even an option. When we entered a “3 bedroom family villa’ we realised it was like a backpacker unit with 4 separate lockable rooms on two separate levels opening into a common room. It did not look like a resort villa but someone’s house outside the main resort which they were hiring out through their website/resort. Everything was very basic and the wall paints were peeling off with thick layers. Bathrooms, especially the curtains were mould ridden!! To top it off we had no electricity supply all night long in one of the two rooms we used (and paid for three but the third one was on a separate level and with little kids there was no way we could have used them). Hard beds. There was no access to wifi and we were told that was never promised as if we were expecting a bit too much from them. On raising all this with various duty managers, we were given a free box of chocolates which we very politely returned. To top it all we realised we had paid the same price for this Villa as almost all 5 star hotels we stayed in during our holiday in India. Never again.
Séjour de 1 nuit en décembre 2017
Réponse de Sourav Seal le 1 févr. 2018
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding the overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

8/10 Bien

Manish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice property but unresponsive staff at check in
Check in experience was horrible and staff was very rude. They need to update their training of handling guests. It was always difficult to get through reception from room, most of the time there was no response to the call. Room was very good - spacious and well lit with lovely view. Bathroom was equally spacious and they had separate outdoor area shower also.
Séjour de 3 nuits en décembre 2017
Réponse de Assistant Manager le 14 déc. 2017
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns, but absolutely perturbed with the feedback regarding the services given by our Front Office Team, plausible rectification measures and replacements are being implemented to ensure the best, The entire team of Front Office has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

10/10 Excellent

meeta

Les points forts : Propreté, personnel et service, confort de la chambre
Wonderful getaway!
We decided to take s break from our routine so we chose this resort . We had s pleasant stay at Vedic Village . The staff was friendly and hepful. The breakfast was huge and very well prepared . Thanks Vedic Village! Our suggestion is that it would help the future guests if the maintainace of the property is better !
Séjour de 1 nuit en juin 2017
Réponse de Assistant Manager le 12 juil. 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

8/10 Bien

Manoj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2017
Réponse de Assistant Manager le 9 juin 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating us on this medium. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

8/10 Bien

Pradip, Kolkata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet greenery called Vedic Village
I liked the place and fully enjoyed my stay . I would request for some entertainment programmes for the evening . A travel desk for pick up from and drop off at the city will be a great help .
Réponse de Sourav Seal le 16 juin 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Nice short stay away from hectic routine
It was overall a good experience. Services are good. Gym, pool are well maintained. The spa is excellent and worth spending. But the villas are not upto the expectations and very poorly maintained. However, a short visit for couple of days is certainly recommend.
Réponse de Sourav Seal le 16 juin 2017
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function. We have taken a note of all your concerns, but absolutely perturbed with the feedback regarding the maintenance, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

10/10 Excellent

Kaizad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must go
Beautiful, serene resort in the middle of the busy city. Amazing place for a weekend getaway. Good for families, couples or even friends. Bengali restaurant bhoomi is awesome. Spa is beautiful as well with very good and professional massage therapists. Slightly expensive but worth the luxury. Very well maintained grounds, and rooms with fairly decent service. Will definitely go again.
Réponse de Assistant Manager le 9 juin 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

10/10 Excellent

Mands, Liverpool

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent and friendly staff
From our arrival to our departure nothing was too much trouble . From reception staff to housekeeping. Everything was done with a smile. Really impressed with our stay.
Réponse de Sourav Seal le 24 avr. 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

6/10 Satisfaisant

Sanjib

Les points forts : Personnel et service
Not satisfied
The property is not well maintained, the pools are horrible and very poor water condition. Bathrooms are big, but not well kept. Breakfast quality is very poor. The surroundings should be more green and soothing to the eyes.
Réponse de Assistant Manager le 20 avr. 2017
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns, but absolutely perturbed with the feedback regarding your overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for yo

6/10 Satisfaisant

Soamm

Les points faibles : Propreté et confort de la chambre
To many mosquitos in the room
Réponse de Assistant Manager le 16 mars 2017
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function. We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding pest control, plausible rectification measures and replacements are being implemented to ensure the best, The concerned team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

2/10 Horrible

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
pathetic UnVedic Village. not recommended
Very unhygienic and uncomfortable.
Réponse de General Manager le 14 févr. 2017
Dear Guest, Nomoshkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recent stay. We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce international service standards. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team and I will extend the Vedic hospitality to the best of our ability to create an exemplary experience for you.

8/10 Bien

Voyageur vérifié

Les points faibles : Personnel et service
Réponse de Assistant Manager le 16 mars 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating us on this medium. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor state in the room we have stayed.
Very poor standard for the money we paid for and what has been publicised in their web page.
Réponse de Assistant Manager le 16 mars 2017
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function. We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding the stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

2/10 Horrible

Harsh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Waste of time and money!
The property is in shambles. There are damps everywhere from the exteriors to the interiors of the Cottages. Service is absolutely pathetic. No Wifi. No cleanliness in either the rooms or the common areas. The quality of food in the only restaurant is bad and the service there is beyond pathetic. The only decent thing is the Spa on the property.
Réponse de Assistant Manager le 16 mars 2017
Dear Guest, Namashkar ! Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function. We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding your overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish. "Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’. We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Assistant Manager le 16 mars 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rate us on this medium. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.

8/10 Bien

Sarmishtha

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Enjoyed our stay as it was a relax away from city stay. Hotel needs lots of improvement in terms of amenities. staffs are very nice but not professional enough. Food is one thing which one can really enjoy.
Réponse de Assistant Manager le 16 mars 2017
Dear Guest Namaskar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We have noted your concerns and assuring you that every possible rectification and implementation will be done to avoid same kind of inconvenience of our guest. We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us. Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.