Avis sur Vedic Village Spa Resort
Vedic Village Spa Resort
Shikharpur, P.O - Bagu - Rajarhat, Kolkata, West Bengal
Avis
7,6
Bien
8,0/10
Propreté
7,6/10
Personnel et service
7,4/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en groupe
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
4/10 Médiocre
RAJIV
Voyage en famille
19 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RAJIV
Séjour de 3 nuits en mars 2024
Réponse de Author le 6 avr. 2024
Dear Guest, Thank you for sharing your feedback with us. We are deeply concerned to learn about your experience with our front office staff, and we sincerely apologize for any inconvenience or frustration caused. Providing courteous and professional service is of utmost importance to us, and we regret that our staff did not meet your expectations in this regard. Please rest assured that we take your comments seriously, and we will address this matter with our team to ensure that all staff members receive the necessary training and guidance to provide exceptional service to our guests. We appreciate you bringing this to our attention as it helps us to identify areas for improvement. If you would like to discuss your experience further or if there is anything else we can do to assist you, please don't hesitate to contact us directly. Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.
2/10 Horrible
Sashi
Voyage en famille
8 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sashi
Séjour de 1 nuit en décembre 2023
Réponse de Vedic Village Spa Resort le 16 déc. 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Your comments are important to us, as they help us identify areas for improvement and ensure a better experience for our guests in the future.We regret to hear that you did not receive a welcome drink upon check-in and that the dining experience did not meet your expectations. We understand the importance of providing a high level of service, and we apologize for falling short in this instance.Regarding the packaging of the food, we appreciate your concern, and we are working on enhancing our room service procedures to ensure that meals are delivered with the proper presentation and amenities, such as cutlery, plates, and condiments. Your feedback has been shared with our team, and we are taking steps to address these issues promptly.We also apologize for the inconvenience with the iron box and table. Rest assured, we are reviewing our inventory and processes to ensure that essential amenities are readily available in each room. Your comments about the delayed food delivery time have been noted, and we are actively working on optimizing our service to minimize waiting times.We genuinely value your feedback, and we assure you that your concerns will be addressed with the utmost seriousness. We understand the importance of delivering a service that matches the value of our room tariff, and we are committed to making the necessary improvements to enhance the overall guest experience.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.
2/10 Horrible
subhashish
16 juin 2023
subhashish
Séjour de 1 nuit en mai 2023
Réponse de Dominic Saha le 28 juil. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa ResortWe are extremely concerned of your dissatisfaction and low rating. please accept my sincere apology for the inconvenience. We have addressed the issue with the concerned department head and rest be assured corrective measures will be taken and assure you such issues won't reoccur .We strive to provide consistent service, and I would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and we will ensure you will have a pleasant stay with us be it night stay.
10/10 Excellent
Krishnendu
Voyage en famille
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Krishnendu
Séjour de 1 nuit en avril 2023
Réponse de Dominic Saha le 27 avr. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa Resort.We cannot thank you enough for taking time to update your experience. Your time and applause is overwhelming and precious to us.We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. We thank you once again for your appreciative comments .We look forward to having more opportunities to welcome you back soon.
10/10 Excellent
Abhik
8 mars 2023
Abhik
Séjour de 1 nuit en mars 2023
Réponse de Dominic Saha le 18 avr. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa Resort.We cannot thank you enough for taking time to update your experience. Your time and applause is overwhelming and precious to us.We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities. We thank you once again for your appreciative comments .We look forward to having more opportunities to welcome you back soon.
4/10 Médiocre
Anindya
Voyage en famille avec de jeunes enfants, Voyage en famille
29 déc. 2022
Les points faibles : Infrastructures et conditions de l’hébergement
Anindya
Réponse de Front office le 30 janv. 2023
Dear Guest,It was an absolute pleasure having you stay at Vedic Village Spa ResortWe are extremely concerned of your dissatisfaction and low rating. please accept my sincere apology for the inconvenience. We have addressed the issue with the concerned department head and rest be assured corrective measures will be taken and assure you such issues won't reoccur .We strive to provide consistent service, and I would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and we will ensure you will have a pleasant stay with us be it night stay or Day outing. We are looking forward to welcome you back soon.
8/10 Bien
SANDEEP
Voyage en famille
23 nov. 2022
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
SANDEEP
Séjour de 2 nuits en novembre 2022
2/10 Horrible
Gokul
Voyage en famille avec de jeunes enfants, Voyage en famille
3 juin 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Gokul
Séjour de 1 nuit en mai 2022
Réponse de Dominic Saha le 13 juin 2022
Dear Guest,
It was an absolute pleasure having you stay at Vedic Village Spa Resort.
We cannot thank you enough for taking time to update your experience. Your time and praise is overwhelming and precious to us.
We have taken a note with regards to amenities, dining and the room options, will definitely address it to the concerned departmental heads and rest be assured corrective measures will be taken.
Also note we do not allow outside food and beverages inside the premises (as per safety policy for our guests)
We thank you once again for your appreciative comments and recommendation .We look forward to having more opportunities to welcome you back soon.
4/10 Médiocre
Rashed Bin
23 avr. 2022
Rashed Bin
Séjour de 1 nuit en avril 2022
10/10 Excellent
SUDESHNA, ALDIE
Voyage en groupe
15 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SUDESHNA
Séjour de 3 nuits en février 2022
Réponse de Dominic Saha le 8 avr. 2022
Dear Guest,
It was an absolute pleasure having you stay at Vedic Village Spa Resort.
We cannot thank you enough for taking time to update your experience. Your time and applause is overwhelming and precious to us.
We are delighted to read your fantastic review and sincerely thank you for your kind words of praise on our product and facilities.
Your accolades for our location, nice food , great ambience and helpful staff is truly appreciated.
We thank you once again for your appreciative comments .We look forward to having more opportunities to welcome you back soon.
4/10 Médiocre
Arnab
29 août 2021
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Not so good
Arnab
Séjour de 1 nuit en août 2021
Réponse de Resort Manager, Vedic Village Spa Resort le 31 août 2021
Dear Guest,
It was an absolute pleasure having you stay at Vedic Village Spa Resort
We are extremely concerned of your dissatisfaction and low rating. please accept my sincere apology for the inconvenience. Thanks for sharing your issues with us, i had addressed the issue with the concerned department head strictly and has already taken necessary steps. I’m sure such issues won't recur.
We strive to provide consistent service, and i would request you to please take this as one off instance and it is very unfortunate we were not able to deliver up to your expectation. I request you to give us another chance to serve you and i will ensure you will have a pleasant stay with us.
10/10 Excellent
Shibananda
Voyage en famille
1 mars 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Shibananda
Séjour de 1 nuit en février 2021
Réponse de Dominic Saha le 2 mars 2021
Dear sir,
We sincerely thank you for your patronage at Vedic Village Spa Resort. Looking forward to have you back soon to our property.
10/10 Excellent
Kyonkyon, Japan
Voyage en famille
23 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyonkyon
Séjour de 1 nuit en mars 2020
Réponse de Dominic Saha le 24 mars 2020
We appreciate the feedback provided, we shall also try and make the stay more better in your next visit.
8/10 Bien
Annabel
13 oct. 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Annabel
Séjour de 3 nuits en octobre 2019
Réponse de Assistant Manager- E Marketing le 16 oct. 2019
We appreciate your valuable feedback shall try to improve on the areas above which will enable us to provide with best of our hospitality.
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Manager le 25 juil. 2019
Dear Guest, Nomoshkar. Thank you for your candid feedback. We have taken a note of your feedback . Upholding our commitment to provide a memorable experience with great service, we request to give us another opportunity to serve you, so that we can better your experience in areas we fell short in.
2/10 Horrible
Voyageur vérifié
11 juil. 2019
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Dominic le 20 juil. 2019
Dear Guest,
We appreciate the feedback provided, shall surely work on the betterment and improvement, so that we are able to provide with best of our hospitality in your next visit.
Regards,
The Vedic Village Spa Resort.
8/10 Bien
Voyageur vérifié
28 juin 2019
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Dominic le 20 juil. 2019
Dear Guest,
We appreciate the feedback, and shall improve in lot of our areas, so that we can provide with best of our hospitality in your next visit.
Regards,
The Vedic Village Spa Resort.
10/10 Excellent
Voyageur vérifié
24 juin 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Sourav Seal le 25 juin 2019
Dear Guest
Nomoshkar!
We thank you for taking out time to review us on this medium.
We are happy to know that we were able to meet your expectations.
We will look forward to welcome you in near future.
8/10 Bien
Voyageur vérifié
Voyage en couple
20 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Réponse de Sourav Seal le 27 avr. 2019
Dear Guest
Nomoshkar!
We thank you for sharing your honest feedback in this portal. This will help us to travel from strength to strength.
We have taken a note on food variety and addressed the same to our Chef. We assure you that same has been worked upon and in your next visit to Vedic Village, we will be able to meet your requirements.
Looking forward to welcome you in our resort in near future.
Thanking You
10/10 Excellent
SANJAY
26 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SANJAY
Séjour de 1 nuit en mars 2019
Réponse de Sourav Seal le 30 mars 2019
Dear Guest Nomoshkar ! It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We would like to inform you that we provide options for a lot of vegetarian food. Out of this most of the vegetables are grown organically in our resort only. We look forward to welcome you soon in the near future.
10/10 Excellent
william, Kolkata
9 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
william
Séjour de 1 nuit en mars 2019
Réponse de Sourav Seal le 11 mars 2019
Dear Guest
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We would like to inform you that we provide options for a lot of vegetarian food. Out of this most of the vegetables are grown organically in our resort only.
We look forward to welcome you soon in the near future where we might be able to met your expectation with our organic vegetarian food.
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
18 févr. 2019
Les points forts : Propreté et équipements
Voyageur vérifié
Séjour de 1 nuit en février 2019
Réponse de Sourav Seal le 11 mars 2019
Dear Guest
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We would like to inform you that our Gym is functional between 7 AM to 10 PM. In case anyone requires after hour service also, we are ready to provide the same. We were having a renovation going on in our Lotus swimming pool during your visit. For that period particularly, we had made an alternate arrangement in our Aqua Swimming Pool.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
10/10 Excellent
Voyageur vérifié
7 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
10/10 Excellent
Voyageur vérifié
4 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
31 déc. 2018
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest,
Nomoshkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns. Plausible rectification measures and replacements are being implemented to ensure the best. We are sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
8/10 Bien
Voyageur vérifié
29 déc. 2018
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating our services.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
6/10 Satisfaisant
Swastik
29 nov. 2018
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Unapologetically pathetic
Swastik
Séjour de 2 nuits en novembre 2018
Réponse de Sourav Seal le 7 janv. 2019
Dear Guest,
Nomoshkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have taken a note of all your concerns. Plausible rectification measures and replacements are being implemented to ensure the best. We are sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
4/10 Médiocre
Voyageur vérifié
9 nov. 2018
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 1 nuit en novembre 2018
Réponse de Sourav le 13 nov. 2018
Dear Guest
Nomoshkar!
Kindly share booking details or indecent details so that we can identify the details.
Regards
6/10 Satisfaisant
Sourabh
28 août 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sourabh
Séjour de 1 nuit en août 2018
Réponse de Sourav Seal le 30 août 2018
Dear Guest
Nomoshkar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
10/10 Excellent
Shubra
2 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Refreshing
Shubra
Réponse de Sourav Seal le 18 sept. 2018
Dear Mr. Shubra
Nomoshkar!
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating us on this medium.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
10/10 Excellent
Voyageur vérifié
9 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kolkata Escape
Voyageur vérifié
Séjour de 1 nuit en mars 2018
Réponse de Sourav Seal le 17 mars 2018
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
6/10 Satisfaisant
Voyageur vérifié
22 janv. 2018
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Poor in services
Voyageur vérifié
Séjour de 1 nuit en janvier 2018
Réponse de Sourav Seal le 1 févr. 2018
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay.
We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding your overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
10/10 Excellent
T, Saskatoon
14 janv. 2018
Les points forts : Propreté et personnel et service
Amazing Staff
T
Séjour de 7 nuits en janvier 2018
Réponse de Sourav Seal le 1 févr. 2018
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay. We have noted the appreciations and shared the same with our team members. But absolutely perturbed with the feedbacks regarding the stay at Aqua Home Bungalow, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
2/10 Horrible
Astha, Melbourne
14 janv. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst ever
Astha
Séjour de 1 nuit en décembre 2017
Réponse de Sourav Seal le 1 févr. 2018
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay.
We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding the overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
8/10 Bien
Manish
12 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice property but unresponsive staff at check in
Manish
Séjour de 3 nuits en décembre 2017
Réponse de Assistant Manager le 14 déc. 2017
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay.
We have taken a note of all your concerns, but absolutely perturbed with the feedback regarding the services given by our Front Office Team, plausible rectification measures and replacements are being implemented to ensure the best, The entire team of Front Office has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
10/10 Excellent
meeta
25 juin 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Wonderful getaway!
meeta
Séjour de 1 nuit en juin 2017
Réponse de Assistant Manager le 12 juil. 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
8/10 Bien
Manoj
6 juin 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manoj
Séjour de 2 nuits en mai 2017
Réponse de Assistant Manager le 9 juin 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating us on this medium.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
8/10 Bien
Pradip, Kolkata
30 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet greenery called Vedic Village
Pradip
Réponse de Sourav Seal le 16 juin 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
8/10 Bien
Voyageur vérifié
25 mai 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Nice short stay away from hectic routine
Voyageur vérifié
Réponse de Sourav Seal le 16 juin 2017
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function.
We have taken a note of all your concerns, but absolutely perturbed with the feedback regarding the maintenance, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
10/10 Excellent
Kaizad
18 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must go
Kaizad
Réponse de Assistant Manager le 9 juin 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
10/10 Excellent
Mands, Liverpool
22 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent and friendly staff
Mands
Réponse de Sourav Seal le 24 avr. 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
6/10 Satisfaisant
Sanjib
29 mars 2017
Les points forts : Personnel et service
Not satisfied
Sanjib
Réponse de Assistant Manager le 20 avr. 2017
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held stay.
We have taken a note of all your concerns, but absolutely perturbed with the feedback regarding your overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for yo
6/10 Satisfaisant
Soamm
28 févr. 2017
Les points faibles : Propreté et confort de la chambre
Soamm
Réponse de Assistant Manager le 16 mars 2017
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function.
We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding pest control, plausible rectification measures and replacements are being implemented to ensure the best, The concerned team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
2/10 Horrible
Voyageur vérifié
8 févr. 2017
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
pathetic UnVedic Village. not recommended
Voyageur vérifié
Réponse de General Manager le 14 févr. 2017
Dear Guest,
Nomoshkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recent stay.
We sincerely apologize for the inconvenience caused to you. It is matter of serious concern for us. Please be rest assured that we have taken this issue up with the concerned department and the entire team has been taken through a detailed training regime to ensure all requisite measures are taken in order to reinforce international service standards.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team and I will extend the Vedic hospitality to the best of our ability to create an exemplary experience for you.
8/10 Bien
Voyageur vérifié
7 févr. 2017
Les points faibles : Personnel et service
Voyageur vérifié
Réponse de Assistant Manager le 16 mars 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rating us on this medium.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
4/10 Médiocre
Voyageur vérifié
5 févr. 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor state in the room we have stayed.
Voyageur vérifié
Réponse de Assistant Manager le 16 mars 2017
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function.
We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding the stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
2/10 Horrible
Harsh
4 févr. 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Waste of time and money!
Harsh
Réponse de Assistant Manager le 16 mars 2017
Dear Guest,
Namashkar !
Thanks for taking out time to put in your honest comments. We appreciate your patronage of Vedic Village Spa Resort and considering us as your preferred venue for your recently held function.
We have taken a note of all your concerns, but absolutely perturbed with the feedbacks regarding your overall stay, plausible rectification measures and replacements are being implemented to ensure the best, The entire team at the resort has been taken through a detailed rigorous training regime and all requisite measures are being taken to reinforce international service standards. .Having stated the aforesaid, once again we humbly apologize for the inconveniences that you faced. We take this opportunity to assure you that Vedic Village Spa Resort believes in the promise to serve with a deep rooted passion and leaves no stone unturned to ensure paramount satisfaction for it's patrons. I am sure that during your next visit to Vedic Village Spa Resort, we would be able to give you better memories and pleasant stories to share & cherish.
"Atithi Devo Bhaba" is our age old culture and we at Vedic Village Spa Resort stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a true ‘Home away from home’.
We look forward to welcome you back at Vedic Village Spa Resort very soon and my team shall go that extra mile to extend the Vedic hospitality to create an exemplary experience for you.
10/10 Excellent
Voyageur vérifié
14 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Assistant Manager le 16 mars 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for rate us on this medium.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.
8/10 Bien
Sarmishtha
2 janv. 2017
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sarmishtha
Réponse de Assistant Manager le 16 mars 2017
Dear Guest
Namaskar !
It gives us immense pleasure to know that Vedic Village Spa Resort has been a true "Home away from home" for you and your family. Many thanks for writing and sharing your honest feedback. We have noted your concerns and assuring you that every possible rectification and implementation will be done to avoid same kind of inconvenience of our guest.
We feel proud and honored when we see that our efforts have given our patrons pleasant recall & nice stories to share with their friends & loved ones in travel and social platforms. We are truly happy that we have been successful in doing so, during your recent stay with us.
Vedic Village Spa Resort family assures you of the best services and hospitality at all times and shall wait patiently for you to return back and allow an opportunity to serve you again. We look forward to welcome you soon in the near future.