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Avis sur Raajkutir - IHCL SeleQtions

4 out of 5
Raajkutir - IHCL SeleQtions
89C Moulana Adul Kalam Azad Sarani, EM Bypass, Kolkata, West Bengal

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 16." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 16." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 16." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 16." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 16." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Denise

Les points forts : Propreté et personnel et service
Could be better
Found the hotel very dated. Stay very friendly, area around the hotel was not clean.
Séjour de 3 nuits en décembre 2023

6/10 Satisfaisant

Anisha

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Overall enjoyed our stay but there were far too many mosquitoes at the property. The property is not well lit especially during the evening folk dance and sandhya aarti which led to my 4m old baby being bitten by several mosquitoes. The dinner service took very long 1hr to get our food which was inconvenient as we had a young baby with us.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Ipsita

Séjour de 7 nuits en septembre 2023

10/10 Excellent

Imteyaz Anwar

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay - as always!
It is always a pleasure to be back in the IHCL Raj Kutir. The team is warm and very hospitable.
Séjour de 1 nuit en août 2023
Réponse de Ankur Gairola Hotel Manager le 7 août 2023
Dear Mr. Anwar, Thank you for choosing to stay at Raajkutir IHCL Seleqtions Kolkata, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Ankur GairolaHotel Manager

10/10 Excellent

Rina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely story and great experience
Séjour de 2 nuits en mai 2023

8/10 Bien

Naveen

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Different from the rest but that's about it
Good property at a good location. Well intending and warm staff however the processes are not fine tuned. The restaurant service (I'm terms of time to serve food) was tested several times with constant feedback but did not see any improvement...it was always painfully slow. Having said that each member of staff was patient and heard us out, they meant well but unable to improve speed of service. on the last day, one of the waiters asked to to releive the table for some other guests even though we had only arrived 20min ago. The weekend rush was heavy and the breakfast restaurant is too small to accommodate.
Séjour de 2 nuits en avril 2023

8/10 Bien

Vishal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was excellent. I was visting from the U.S. and I have not been to India in over 13 years. This place is quiet, out of the way of the main street and simply beautiful. I really have no complaints at all. Staff is very friendly and helpful and the food is amazing. I do not give a perfect rating because we all have room to make improvment on anything. However I will be staying here again and it was a great affordable stay.
Séjour de 5 nuits en avril 2023

6/10 Satisfaisant

Ritima

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
food and beverages was good, its a good property but lacks upkeep
Séjour de 2 nuits en avril 2023

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property has so much character, is clean, comfortable and ticks all the boxes at a great price. They even were happy to accommodate special requests including ordering flowers. On the last day we were presented with a cake as a thank you. I would most definitely stay with them again.
Séjour de 4 nuits en février 2023

10/10 Excellent

Nigel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en février 2023

10/10 Excellent

Annrita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was thrilled by the excellent hospitality received from all the staff starting from the reception to the Chef.
Séjour de 2 nuits en février 2023

8/10 Bien

Reshma

Les points forts : Propreté, personnel et service, équipements
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Kaushik, Langley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property has a unique combination of old and new Bengali cultural ambience which will be a delight for everyone. The hospitality is exceptional. The restaurant and food selections are excellent. The staff goes above and beyond to provide service to the customers. I will highly recommended this property to everyone. The gym has all the amenities. Did not use the swimming pool and so unable to comment.
Séjour de 2 nuits en juillet 2022

8/10 Bien

Bharathi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay in raaj kutir
We invited friends over for dinner at raaj kutir. The food was good but i am unhappy with the staff as they were unaccomodating. We were seated outside east room but the weather wss humid and we requested to be moved inside. The staff refused saying that the inside tables were reserved but this wasn't true as the tables were unoccupied till the time we left at 10:45. On questioning they said that people had reserved but didn't turn up. This kind of behavior is not befitting a Taj property.
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Kartik

Les points forts : Propreté
Les points faibles : Équipements
A huge shout out to the amazing staff who did a fabulous job of managing the property. Although the amenities were sparse. Just got 1 small bottle of shampoo and body wash in 5 days of stay. Also no mention of other facilities in check in so didn’t know there was a pool till last day of check out.
Séjour de 4 nuits en mai 2022