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Avis sur Polo Floatel Kolkata

3.5 out of 5
Polo Floatel Kolkata
9/10 Kolkatta Jetty Stand Road, Kolkata, West Bengal

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 66." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 66." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 66." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 66." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 66." "

6,4/10

Propreté

7,2/10

Personnel et service

8,0/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

alain, Paris

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Deçu
Chambre sale et air conditionné trop fort. On ne peut pas le regler et meme en appelant la reception, rien n'a changé. Dommage car le cadre peut etre sympa.

10/10 Excellent

Sylvain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The nicest place y have been in Kolkata
The nicest place y have been in Kolkata. The team is perfect, the location is just the best in town... They are doing a very good job.

6/10 Satisfaisant

Hubert, Bruxelles

Les points forts : Propreté
Floatel: bon concept mais ...
- bâtiment de 4 étages: chambres réparties sur 3 niveaux (rez, 1er, 2me), avec restaurant dernier étage. - air-conditionné: réglage général, pas moyen de le régler soi-même. Je gelais dans ma chambre, ils sont venus coller du papier journal sur la grille pour atténuer la soufflerie, mais il faisait toujours aussi froid! - chambres du rez ont un air-conditionné individuel, mais là, beaucoup trop de bruit. Un ami Indien venant me rendre visite l'a confirmé: impossible de rester avec autant de bruit. - très bruyant en général: on entend tous les bruits: une cuillère qui tombe (restaurant se trouve à l'étage supérieur, sol carrelé), la sono lors de réceptions, la chasse d'eau des voisins de côté et du dessus, etc. - le concept est très bon, le personnel d'une extrême gentillesse, mais lent et inefficace. Il faut attendre longtemps avant que les choses se fassent. - le lendemain, à force d'insister, ils m'ont enfin trouvé une chambre au 1er étage, donc plus calme, et avec grand lit (ce que j'avais demandé lors de ma réservation). La première nuit, ils ont proposé de regrouper les deux lits ... ce qui fait toujours deux lits, pas un grand lit!

10/10 Excellent

Malcolm

Séjour de 1 nuit en mars 2023

8/10 Bien

Gabriele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die zentrale Lage, die Ausblicke von Balkon und Terassen, die Ruhe abseits der Hecktik der Großstadt habwn uns überzeugt.
Séjour de 4 nuits en janvier 2023

10/10 Excellent

PARK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Aneesh

Séjour de 1 nuit en août 2022

8/10 Bien

RAJIV

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Interesting location
The location is excellent with fantastic views of the river. One should stay for this reason alone. Having said that, the condition of the hotel needs to be improved. Quite run down in many places. Simple things like good choice of TV channels (especially the News and Sports channels), tissue boxes in the room etc. should be looked at
Séjour de 1 nuit en janvier 2020
Réponse de Guests Relation Executive le 4 mars 2020
Dear Guest, Greetings from Floatel! It was a pleasure to have you with us at Floatel, an eco-friendly hotel. We thank you for sharing your valuable feedback. We are delighted to know that you enjoyed staying at our Hotel and we would like to thank you for your recommendation. Strong and positive feedback from our guests is highly motivating and helps the team perform even better. We are constantly trying to improve our services to serve our guests better. We look forward to your continued visits and assure you of our best service and attention at all times. With Best Regards, Guests Services Desk

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't even try
Pathetic service, stinking room, dirty washroom. So much could have been done with this property. Its an excellent case study to show how one can destroy value of a property with so much intrinsic potential. I had booked 2 nights, but checked out after spending one night.
Séjour de 2 nuits en décembre 2019

4/10 Médiocre

Manickam

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fake photos uploaded & not verified by hotels.com
Experience was pathetic, no spa, no gym, no wifi in the rooms..Luckily it was only one night otherwise it would have been a nightmare!!!
Séjour de 1 nuit en septembre 2019
Réponse de Guest Relation Executive le 14 nov. 2019
Dear Guest, Greeting for the day! It was a pleasure to have you with us at Floatel, an eco-friendly hotel. We thank you for sharing your valuable feedback. We are delighted to know that you enjoyed staying at our Hotel and we would like to thank you for your recommendation. Strong and positive feedback from our guests is highly motivating and helps the team perform even better. We are constantly trying to improve our facilities to serve you better in the near future.New changes will be made soon. We look forward to your continued visits and assure you of our best service and attention at all times. Thank you. Warm regards, Guest Services Desk

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Not so good...... Worth for money.....1/5

4/10 Médiocre

Kalyan k

Les points faibles : Personnel et service et confort de la chambre
Uncomfortable hotel better to avoid.
We had a very uncomfortable stay for 5 nights in this hotel. The location and view from room was the only positive point, rest everything was bad. The room was smallest I have seen any this type of hotels, the bed was ridiculously small,could hardly accommodate two adult persons. The bathroom was also very small with defective plumbing. The lift lobbies and the lifts stink. The gangway bridge was shaky and difficult to walk.wifi was not free and exhorbitingly costly. Breakfast spread was average but the service in the restaurant is below standard. Food prices are very high. I would not advise anyone to stay in this hotel.
Dear Guest, Warm Greetings from Floatel, Kolkata !!! At the onset, we would like to thank you for giving your time to review us. It was a pleasure for us to have your stay at Floatel, Kolkata. Since it is ‘theme’ & floating on river Hoogly the room, wash room & bed size (Queen Bed) are little small compared to any land based hotel in the city. However, you can try our SUITE ROOM on your next stay. As per as the wifi speed is concern, we would like to intimate that we have a speed of 4mbps. Although we will definitely review your feedback & will try to provide more speed. The team and I look forward to the pleasure of welcoming you back to Floatel, Kolkata, in the not too distant future. Warm Regards Sourav Roy Manager Front Office

10/10 Excellent

Faiz, Bangladesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Night-life attraction in Kolkata
We reached the place close to midnight, though its a bit far from airport- you see the place, you will love it! Its just as good you can dream a place for a nice, comfy and soothing environment for your self or family!

6/10 Satisfaisant

Prof Arup

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good Property Badly Maintained
The hotel has a lovely location. It floats on the river Ganges. The view from the room is excellent. But the property is not well maintained. The room was very small and it was full of old wooden furniture which had outlived their utility. Rooms are not cleaned properly. The room service is poor and most of the staff members have a laid back attitude. The bathroom was stinky and the tiles were full of stains. The restaurant serving the breakfast has a good ambiance. But the breakfast spread is not plenty. The croissants and other bakery items are served cold. We noticed inefficiency everywhere. The staff at the reception had no knowledge of our booking made wth hotels.com long back. On producing the print out of the hotels.com voucher they were kind enough to provide us a room.

6/10 Satisfaisant

Jagdies, Nottingham

Les points faibles : Propreté et confort de la chambre
Jagdies Janki
The kitchen staff was really good Toilet was not good condition also room cleanliness could do with more work and cleanliness The people at the hotel are really good that is what makes it work

2/10 Horrible

G, Coventry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Needs a big lick of paint
1 star hotel charging 5 star prices, needs a lot of modernisation furniture still from the 50's and looked vey worn, carpets smelt like they have never been changed, staff were friendly and polite making the best of trying to keep the hotel clean and presentable, felt very sorry for them as even their uniform was unclean. Ridiculous charges at bar and restaurant bottle of kingfisher was over 400 Rupees over 4 times the price to other places which had far better décor, Floatel hotel living on past glories. only good thing I can write is breakfast was okay with varied foods.

6/10 Satisfaisant

Christopher

6/10 Satisfaisant

Dharmesh, Mumbai

Les points faibles : Propreté et personnel et service
Good concept of a floating hotel
I had booked the Ganges facing room but the view is best avoidable with filth flowing in the river. Only the view of Howrah bridge is worth looking at, that too in night. I took ill on my way to the hotel and after 3 reminders, utter confusion and 90 minutes later I get one tablet of the medicine that I had requested. I had booked an emergency flight to rush back home due to my bad heath but the hotel could manage any cab for almost an hour in spite of their assurances earlier and they did not have a cab service of their own. I had to ultimately cancel my flight and lose money on the same. The room had a distinct stink. Food was passable.

2/10 Horrible

Ben, India

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was shut down.
Terrible experience. Expedia gave me a confirmed booking for a hotel which is shut down.

8/10 Bien

Scoop, Shanghai, China

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Change of pace
Oh, I don't know. Overall, it was OK. The food prices in the restaurant are HIGH by India standards, especially by Kolkata standards. The dining room is overstaffed and thus is somewhat disorganized. Overall, I think the hotel has tried to figure out every way to get as much money as possible out of all guests. However, they did not charge me to use the phone in the lobby; guests cannot dial outside the hotel from their rooms.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
noisy
very helpful staff, needing refurbished, but it was the noisiest hotel I have ever stayed in. With about 25 rooms and about 10 function suites, noise was almost continual. If you want a good nights sleep go elsewhere.

8/10 Bien

nanty

Les points forts : Propreté, personnel et service, confort de la chambre

6/10 Satisfaisant

Subrata Kumar

Les points faibles : Infrastructures et conditions de l’hébergement

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
alt und verbraucht
das einzige gute was man über das Floatel sagen kann ist wohl das es auf dem Ganges schwimmt und das Personal sehr nett ist, das war es dann aber auch schon. Das Hotel selbst ist vollkommen abgelebt und hat eine Renovierung dringend nötig. Darüber hinaus ist das WLan (500Rs am Tag) und Bier unverschämt teuer, die Handtücher fallen schon auseinander, die Laken haben Flecken, warmes Wasser gibt es nur für 2 min, etc. Ich habe schon sehr oft in Indischen Hotels übernachtet, dieses ist im Bezug auf Preis Leistung eines der aller schlechtesten.

8/10 Bien

Lakshmi Narashimhan, Chennai

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Getting used to this Hotel
It's my second time in this hotel. The reason why I had book it for the second time was to explore the feel of floating while staying inside Room. I should say there wasn't anything of that sort I had felt. It is a good hotel though with prominent service. Food price is exorbitantly high though.

8/10 Bien

jit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Lakshmi Narashimhan, Chennai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome!!
That was one heck of a night I had staying in this Hotel, Receptionist are kind enough to pack me a bag of breakfast early in the morning while I left, Good ambiance and a perfect Hotel to stay if you are trying to catch an early morning train from Howrah. Food was good, However they didnt have much of a variety!

8/10 Bien

Sumit, Guwahati

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Nice ambience and the best part was the room facing the Ganges

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre
Good hotel poor service
Hotel is situated on good location, one can look howrah bridge frm room, doesnt go with the name - havnt experienced any flotation.room service is poor, food is average.rooms are small.nature lover - recommended

4/10 Médiocre

Deepak, Durgapur

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
smelly
The drainage is not proper due to which even after you flush the toilet, after some time when you return you find it dirty. the filth is collecting from other rooms usage as well. This is a serious issue. The toilets smell all the time and it smells upto the room as well.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

8/10 Bien

Soumen, Mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel very nice view..
Good experience. Worth exploring and beautiful stay. Food quality can be better.

8/10 Bien

HVM, Delhi

Les points forts : Personnel et service et confort de la chambre
Nice hotel on Hooghly river.

2/10 Horrible

Sudhir Shingankuli, Pune

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst Experience
This Hotel was recommended by Hotel.com assistance. It was a worst experience i ever stayed. Rooms are too small and shabby. even the floor tiles were broken state. Food quality is bad. service is poor. I will never recommend this hotel to any one and i suggest you too not to recommended to anyone to keep up your reputation.

8/10 Bien

ManoranjanGhosh, Mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its an unique of its kind-its wonderfull
Right from the check-n me and my partner got a feel that guest are welcomed here, unlike other hotels in this price range in Kolkata. Staff were helpful,courteous , rooms are small but well made up by the scenic beauty it offers -with iconic Howrah Bridge on one side and Vidyasagar Sethu on the other;not to spk of boats plying on the river and the Howrah Stn. on one side and the majestic SBI building with two centuries of history behind, on the other side,made our stay a wonderful experience.The bar and restaurants are thoughtfully designed/decorated and food/beverages served were excellent. I,wish, I could go back again.

8/10 Bien

Ankit, Gurgaon

Les points forts : Propreté, personnel et service, confort de la chambre
Breathtaking view
One of a kind hotel, with a brilliant view. The staff was courteous and the rooms were comfy, although slightly jaded. The food was strictly average. At these rates, it was quite a steal.

8/10 Bien

Zishan, Mumbai

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Pleasing Stay Warm People
I can now say I am a regular guest at the hotel and find the stay comfortable, pleasant and enjoyable.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

small beds
The overall stay was just o.k. Not great though. Beds are not big, breakfast is average, room service is slow.The only plus point is the river-view window of the room Rest everything is just average and in fact below average for what you pay and the rooms are too small . you can find much better deals at this price in kolkata elsewhere in commercial hotels in a probably 4 star property.

6/10 Satisfaisant

travelpoint, agartala

Les points faibles : Propreté et confort de la chambre
view good,
eco friendly,but need improve ment,low cooling ac,

8/10 Bien

Nitin & Shreya, India

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Good One
The location is nice, and there is no dearth of public transport from around the hotel.

8/10 Bien

dr puneet madhok, vapi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
onveience and graciousness
overall good value for money....wonderful gracious staff, eager to please. Good restaurant Convenient locaiton close to Howrah.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

4/10 Médiocre

Avijit Chaudhuri

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bad service
hotel did provide good service. They a room with which has stinky smell and when complained they provided a handicap room. The reservation was done on 12/29/2012 then why this happened? The travelers suffered a lot due to this room debacle

8/10 Bien

rolf

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
extremely friendly and helpful staff
A pleasant change this floating hotel, i enjoyed it very much. The only negativ point for me was the noisy restaurant, not enjoyable.

4/10 Médiocre

Stuart, UK

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Seen better days.
Needs a good overhaul. It's seen much better days. Noise at night of loud music and furniture moving a real problem. Food very good though.

8/10 Bien

Jon Lang

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Generally very pleasant. Good room layout and cleanliness. Food fine. Dining area has a great view of the Hugli. Front desk people polite but very slow. Room service good but slow!

8/10 Bien

santosh

Les points forts : Propreté, personnel et service, confort de la chambre
it was nice and wonderful.

10/10 Excellent

jose guillermo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
o hotel em todos os sentidos foi excelente.A comida /cafe da manha e atendimento insuperaveis.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Stay was OK but the rooms at night were very noisy as there was a loot of sound of other guests and hotel staff which was very disturbing.Also the hotel restaurant was not very impressive as the staff was fighting amongst themselves as to who will serve whom,where etc