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Avis sur Holiday Inn Express Kolkata Airport, an IHG Hotel

4 out of 5
Holiday Inn Express Kolkata Airport, an IHG Hotel
28 Jessore Road, NSCBI Airport, Dum Dum, Kolkata, West Bengal

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 71 avis sur 151." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 151." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 151." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 151." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 151." "

8,6/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

himadri

i had to wait 1 hr for checkin. i don’t know why even big chain like holiday inn become bad in india. probably unprofessionalism in india
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kyle

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
I always love to stay at this property. This is probably my 10th time in this Holiday Inn Express. It is an easy walk to the airport. Nice gym. Really good breakfast. The staff is always friendly and the place is impeccably clean.
Séjour de 4 nuits en avril 2024

8/10 Bien

Ravi Kumar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a good stay but the food options are limited and not as high quality as the restaurants close to it.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Shakila

Séjour de 1 nuit en avril 2024

10/10 Excellent

Shakila

Séjour de 1 nuit en avril 2024

8/10 Bien

Rudy

Séjour de 1 nuit en avril 2024

10/10 Excellent

Sanjay

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very impressed with the front desk staff.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Piyush, Palm Beach Gardens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were wonderful. Debjani, one of the most pleasing officials too so much care of me, I will never forget. It’s the personal touch that makes these hires home away from home
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sanjukta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience
Séjour de 1 nuit en janvier 2024

8/10 Bien

Sanjay, London

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Cosy room and comfortable bed. Well equipped gym. Staff lack customer service skills.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

VISHAL, Mumbai

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sanjay, London

Les points forts : Infrastructures et conditions de l’hébergement
Helpful staff. Comfortable bed in a good sized room. Nice restaurant and cafe. The gym is well equipped.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

SRINIVASA MURTHY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

8/10 Bien

MENG-YU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pretty clean
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Anoop

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
Live up to holiday inn standard very customer friendly
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sangita

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sumit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3 day family stay after inbound overnight flight
Very clean and modern building and excellent location right next to Dumdum (Kolkata) airport annex Excellent food options, specially if you add the half track (breakfast and dinner) option to your reservation. They upgraded us to their high end restaurant for dinner buffets Breakfast buffet has adequate for us. It is lot better than state-side hotels of the same chain, but breakfast buffet in better hotels in India always tend to be elaborate- 5star by US standards We chose the location specifically as our inbound blight came at an ungodly hours of 3am and the old fashioned (but excellent) guest house I planned to stay did not have 24 hour checkin.. so this hotel acted as a gap accommodation One caution to let them know beforehand to send a big enough car or suv for your pickup, and getting to the manager (to send the driver for pickup) could be challenging in the wee hours. They do not believe in writing down your flight number to track the arrival time (and send the driver on their own when your flight arrives) I need to add/mention the excellent security arrangements of manned gated entrance (the gatekeepers check the trunc of every inbound car) and every piece of inbound luggage or package gets crated (TSA style) before they let it inside. Elevators are card activated - another security measure.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Venkata Jaya kumar reddy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Emma

Les points faibles : Propreté et personnel et service
Poor
Poor Communication by hotel staff. The room I booked included a meal and I enquired about this during check in. The receptionist told me it could be either a lunch or a dinner and to speak to the restaurant staff about it. After checking into the room, we went to the restaurant for lunch and explained that our room included a meal and asked what we could order. Our waitress replied that we could order anything and gave us the a la carte menu. The food was applied to our room bill. When we went to check out (at 00:30am) we were informed by staff on the desk that we would need to pay for the meal we had received as the free meal only applied to the buffet. I explained that we had asked 2 staff members regarding this and had been given the wrong information and issued the wrong menu but we were still expected to pay for our meal. As we were rushing to leave for the airport (desk staff were well aware of this as they had arranged the transfer) I paid the bill but feel scammed by it. In addition, out room smelled of damp but I did not mention this as we were only there for a 10 hour layover. There were used cotton buds under the bed from a previoujs guest.
Séjour de 1 nuit en janvier 2024

8/10 Bien

NARAYAN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to airport. That is convenient.
Séjour de 4 nuits en décembre 2023
Réponse de Debojyoti Deb le 27 déc. 2023
Dear NARAYAN , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

8/10 Bien

vedprakash

Séjour de 1 nuit en décembre 2023
Réponse de Debojyoti Deb le 27 déc. 2023
Dear vedprakash , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

2/10 Horrible

Minija

Séjour de 3 nuits en décembre 2023

8/10 Bien

Ananthanarayana

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very friendly staff. There was some delay in check-out for many guests. May be issue with the IT services.
Séjour de 1 nuit en décembre 2023
Réponse de Debojyoti Deb le 27 déc. 2023
Dear Ananthanarayana , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion Dear ,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KOLKATA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Aakash

8/10 Bien

Sanjay, Jamshedpur

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Beautiful property, neat and clean and right next to the airport. The people at the reception have some attitude especially the one who checked me in. They were doing me a favour by giving me a room, atleast thats how i was made to feel. They nust have called me 4 times before checking in- "whether i am checking in or not? and what time ?" which was irritating and annoying
Séjour de 1 nuit en décembre 2023
Réponse de Debojyoti Deb le 9 déc. 2023
Dear Sanjay, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

8/10 Bien

Kankana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room cleanliness could be improved
Séjour de 1 nuit en décembre 2023
Réponse de Debojyoti Deb le 9 déc. 2023
Dear Kankana, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

6/10 Satisfaisant

Shikha

Les points forts : Propreté et personnel et service
.
Séjour de 1 nuit en décembre 2023
Réponse de Debojyoti Deb le 5 déc. 2023
Dear , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Rahuldeva

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with efficient staff and well appointment rooms. Great breakfast too. Highly recommend it if you are looking for a place close to the airport.
Séjour de 1 nuit en novembre 2023
Réponse de Debojyoti Deb le 5 déc. 2023
Dear Rahuldeva, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion Dear ,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KOLKATA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Alfredo

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Debojyoti Deb le 9 déc. 2023
Dear Alfredo, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Bhaskar

Les points forts : Propreté et personnel et service
Good
Séjour de 1 nuit en novembre 2023
Réponse de Debojyoti Deb le 22 nov. 2023
Dear Bhaskar ,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Kolkata Airport.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6289901710 or debojyoti.deb@ihg.com.Sincerely,Debojyoti Deb Hotel Experience Champion 6289901710debojyoti.deb@ihg.com

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient for a stopover
We only spent a few hours on a stopover. Staff were very attentive & offered a bag breakfast. Airport transfer back to terminal was great but I did not receive any response to a message via hotels.com requesting a transfer on arrival.
Séjour de 1 nuit en novembre 2023
Réponse de Debojyoti Deb le 5 déc. 2023
Dear , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion Dear ,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KOLKATA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

ARPIT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Debojyoti Deb le 5 déc. 2023
Dear , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion Dear ,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KOLKATA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

DEEPU

Séjour de 1 nuit en novembre 2023
Réponse de Debojyoti Deb le 9 déc. 2023
Dear DEEPU , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Reji

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best staff very helpful
Séjour de 1 nuit en novembre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Ramesh chakra

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Ramesh chakra , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

8/10 Bien

HIROYUKI

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
なし
Séjour de 1 nuit en octobre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear HIROYUKI, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

2/10 Horrible

Ruchie

Voyage en famille, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Service is terrible. The room didn’t have all the amenities and upon asking it took hours before anyone provided it. The room with 2 occupants had one towel and the other upon multiple requests came 3 hours later. 3 items ordered at Lunch at the restaurant, after 45 min was informed that one dish is not available and replacement was ordered. After another 45 min food was still not delivered. Disappointed that this low levels of service was delivered by IHG group! Overall the worst experience and would never stay here again nor recommend to anyone to stay here.
Séjour de 2 nuits en octobre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Ruchie,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KOLKATA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Debojyoti Deb Hotel Experience Champion

6/10 Satisfaisant

veeral

good
Séjour de 1 nuit en octobre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear veeral ,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express KOLKATA AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Debojyoti Deb Hotel Experience Champion

6/10 Satisfaisant

Pasang

Séjour de 1 nuit en octobre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Pasang , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

8/10 Bien

Sree Kiran

Les points forts : Propreté et personnel et service
It’s very good
Séjour de 3 nuits en octobre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Sree Kiran, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

8/10 Bien

Sayandeb

Séjour de 2 nuits en septembre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Sayandeb, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Rajesh

Séjour de 1 nuit en septembre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Rajesh, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

8/10 Bien

Helen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
comfortable room with nice view staff attempted to requirements promptly good choice of food
Séjour de 2 nuits en septembre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Helen , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

EMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear EMI , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Kyle, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Ferrum

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Experience
Séjour de 2 nuits en août 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Ferrum, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Rajcoomar

Séjour de 3 nuits en août 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Rajcoomar, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Sang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Sang , Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion

10/10 Excellent

Abhijeet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy location and great service at reception.
Séjour de 1 nuit en août 2023
Réponse de Debojyoti Deb le 26 nov. 2023
Dear Abhijeet, Thank you for taking the time to tell us about your experience at Holiday Inn Express KOLKATA AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Debojyoti Deb Hotel Experience Champion