Avis sur Wyndham Grand Kayseri
Wyndham Grand Kayseri
Gevher Nesibe Mah Tekin Sok No 2, Kocasinan, Kocasinan, Kayseri
Avis
8,4
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
17 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Deniz BAHCECİ le 20 nov. 2023
Dear Guest Bon Sejour,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
Corinne
Voyage d’affaires
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Corinne
Séjour de 3 nuits en juin 2023
Réponse de Deniz BAHÇECİ le 21 juin 2023
Dear Guest Corinne,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
8/10 Bien
jeremie
Voyage d’affaires
12 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement idéal
jeremie
Séjour de 3 nuits en août 2022
Réponse de Mustafa Sağlamçubukcu le 22 août 2022
Dear Guest,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
Voyageur vérifié
9 août 2022
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2022
Réponse de Mustafa Sağlamçubukcu le 22 août 2022
Dear Guest,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
Erbay
Voyage en famille
6 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Erbay
Séjour de 7 nuits en décembre 2021
Réponse de Mustafa Sağlamçubukcu le 8 janv. 2022
Değerli Misafirimiz
Konaklamanıza istinaden yaptığınız değerlendirmeniz için çok teşekkür ediyoruz. Hotelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. Sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmeyi temenni ederiz. Saygılarımızla,
Mustafa Sağlamçubukcu
Wyndham Grand Kayseri Hotel
10/10 Excellent
metin, MODENE
Voyage en couple
31 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
metin
Séjour de 12 nuits en août 2021
Réponse de Mustafa Sağlamçubukcu le 1 sept. 2021
Değerli Misafirimiz
Konaklamanıza istinaden yaptığınız değerlendirmeniz için çok teşekkür ediyoruz. Hotelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. Sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmeyi temenni ederiz. Saygılarımızla,
10/10 Excellent
Funda
Voyage en famille
24 août 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bien
Funda
Séjour de 1 nuit en août 2021
Réponse de Mustafa Sağlamçubukcu le 9 sept. 2021
Değerli Misafirimiz
Konaklamanıza istinaden yaptığınız değerlendirmeniz için çok teşekkür ediyoruz. Hotelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. Sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmeyi temenni ederiz.
Saygılarımızla
8/10 Bien
fadia
Voyage d’affaires
20 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
j y retournerai
fadia
Séjour de 2 nuits en août 2021
Réponse de Mustafa Sağlamçubukcu le 1 sept. 2021
Dear Guest,
First of all, I would like to thank you very much for choosing to stay at the Wyndham Grand Kayseri and taking the time to express your feedback. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to Kayseri and we will have the pleasure of welcome you again in the nearest future.
Sincerely
10/10 Excellent
Gulseren
Voyage en famille
19 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gulseren
Séjour de 1 nuit en août 2021
10/10 Excellent
adem
11 août 2021
adem
Séjour de 1 nuit en août 2021
10/10 Excellent
Voyageur vérifié
10 juil. 2021
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
10/10 Excellent
Yasemin
Voyage d’affaires
30 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yasemin
Séjour de 1 nuit en juillet 2020
Réponse de ZEYNEP AV CANITEZ le 4 août 2020
Sayın Yasemin Hanım,
Konaklamanıza istinaden yaptığınız değerlendirmeniz için çok teşekkür ediyoruz.
Hotelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. Sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır.
Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmeyi temenni ederiz.
Saygılarımızla,
Zeynep A.V. Canıtez
Wyndham Grand Kayseri Hotel
4/10 Médiocre
Voyageur vérifié
21 juil. 2020
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en juillet 2020
Réponse de ZEYNEP A.V CANITEZ le 22 juil. 2020
Hello,
We would like to thank you for your constructive feedback for us to improve the service we are providing to our guests. We feel sorry that we had not reflected the true Wyndham Grand service to you during your stay at Wyndham Grand Kayseri. Your comments are well received and we will work on the improvements with the management team. Next time, if we have a chance to welcome you again, I would like to meet you in person to hear all your feedback. We look forward to welcoming you again at Wyndham Grand Kayseri.
4/10 Médiocre
Voyageur vérifié
Voyage en famille
12 août 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 14 nuits en juillet 2019
Réponse de ZEYNEP AV CANITEZ le 19 août 2019
Hello ,
We are sorry and trying to improve our standards, hope we will see you again,
Kind Regards,
8/10 Bien
Voyageur vérifié
Voyage en famille
9 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Gokhan Celik le 11 août 2019
Dear Anonymous,
Thank you for choosing Wyndham Grand Kayseri. We are trying to do our best. We are still making some renovation. Hope to welcome you again.
Best regards.
10/10 Excellent
Voyageur vérifié
6 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de Gokhan Celik le 8 août 2019
Thank You! Hope to see again on your next trip to Kayseri.
8/10 Bien
Voyageur vérifié
30 avr. 2019
Les points forts : Propreté
Les points faibles : Équipements
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
Réponse de ZEYNEP AV CANITEZ le 18 juin 2019
Hello, thank you for your comments, we trying to solve these problems, hope we'll see you again ,
Kind Regards,
8/10 Bien
Voyageur vérifié
23 févr. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en février 2019
8/10 Bien
Cengiz
29 déc. 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Cengiz
Séjour de 4 nuits en décembre 2018
Réponse de InanD le 31 déc. 2018
Dear Guest,
We would like to thank you for your beautiful comments about your accommodation at Hilton Kayseri. We are glad to hear that we had met your expectations. We look forward to welcoming you again at Hilton Kayseri
Best Regards,
8/10 Bien
Aykut
16 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent au niveau qualité / prix
Aykut
Séjour de 2 nuits en juillet 2018
Réponse de Inan D le 16 août 2018
Dear Aykut
We would like to thank you for your beautiful comments about your accommodation at Hilton Kayseri. We are glad to hear that we had met your expectations. We look forward to welcoming you again at Hilton Kayseri
Best Regards
İnan Doğan
General Manager
Hilton Kayseri
10/10 Excellent
Onder
6 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kayseri centre ville
Onder
Séjour de 2 nuits en août 2018
Réponse de Inan D le 7 août 2018
Dear Onder
We would like to thank you for your beautiful comments about your accommodation at Hilton Kayseri. We are glad to hear that we had met your expectations. We look forward to welcoming you again at Hilton Kayseri
Best Regards
İnan Doğan
General Manager
Hilton Kayseri
6/10 Satisfaisant
Voyageur vérifié
1 août 2018
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2018
Réponse de Inan D le 7 août 2018
Dear Guest
We would like to thank you for your constructive feedback for us to improve the service we are providing to our guests. We feel sorry that we had not reflected the true Hilton service to you during your stay at Hilton Kayseri. Your comments are well received and we will work on the improvements with the management team. Next time, if we have a chance to welcome you again, I would like to meet you in person to hear all your feedback. We look forward to welcoming you again at Hilton Kayseri.
Best Regards
Inan Dogan
General Manager
Hilton Kayseri
4/10 Médiocre
maud
4 mai 2018
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
viennent nous réveille pour verrifier le mini bar
maud
Réponse de InanD le 29 mai 2018
Dear maud
We would like to thank you for your constructive feedback for us to improve the service we are providing to our guests. We feel sorry that we had not reflected the true Hilton service to you during your stay at Hilton Kayseri. Your comments are well received and we will work on the improvements with the management team. Next time, if we have a chance to welcome you again, I would like to meet you in person to hear all your feedback. We look forward to welcoming you again at Hilton Kayseri.
Best Regards
Inan Dogan
General Manager
Hilton Kayseri
10/10 Excellent
derya , grenoble
21 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien situé
derya
Séjour de 7 nuits en janvier 2018
Réponse de Inan D le 23 janv. 2018
Dear Derya
We would like to thank you for your beautiful comments about your accommodation at Hilton Kayseri. We are glad to hear that we had met your expectations. We look forward to welcoming you again at Hilton Kayseri
Best Regards
İnan Doğan
General Manager
Hilton Kayseri
8/10 Bien
Lokman
25 mai 2012
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien situe
Lokman
Réponse de Selcuk Kurtul le 22 févr. 2014
Dear Guest,
Once again we would like to thank you for choosing Hilton Kayseri and rating us. We are under renovation at the moment in order to provide you a better service and we look forward to see you again in our property.
Kind Regards
Hilton Kayseri Management
10/10 Excellent
Jacques, Lyon France
30 mai 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel proche des lieux touristiques
Jacques
10/10 Excellent
Emine
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emine
Séjour de 1 nuit en mai 2024
8/10 Bien
Robertus, Rotterdam
Voyage en groupe, Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robertus
Séjour de 1 nuit en mars 2024
Réponse de Mustafa Sağlamçubukcu le 16 mars 2024
Dear Guest,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
Yasar
Voyage en famille avec de jeunes enfants
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yasar
Séjour de 1 nuit en mars 2024
Réponse de Deniz BAHCECI le 14 mars 2024
Dear Guest Yasar,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. Your car was monitored via hotel camera records, no accident occurred at the hotel, and you have been informed about this situation.The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
Ahmet
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahmet
Séjour de 1 nuit en février 2024
Réponse de Mustafa Sağlamçubukcu le 5 mars 2024
Dear Guest,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
4/10 Médiocre
elif yagmur
Voyage en famille
23 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
elif yagmur
Séjour de 3 nuits en février 2024
Réponse de Deniz BAHCECI le 23 févr. 2024
Dear Guest Elif Yagmur,As a result of your post-stay observations in our hotel, we would like to thank you for your important commentary that you have devoted your valuable time and shared with us. We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey. We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.Best regardsWyndham Grand Kayseri Hotel Management
8/10 Bien
SERKAN
Voyage en famille
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Güzel ancak banyo eski
SERKAN
Séjour de 1 nuit en février 2024
Réponse de Deniz BAHCECI le 23 févr. 2024
Dear Guest Serkan,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
Denis
19 févr. 2024
Denis
Séjour de 1 nuit en février 2024
Réponse de Mustafa Sağlamçubukcu le 21 févr. 2024
Dear Guest,Thank you very much for your evaluation of your stayThe satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfactions we receive from you are encouraging and guiding our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service.We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy daysBest RegardsWyndham Grand Kayseri Hotel Management
8/10 Bien
Yücel
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sigara içilmeyen kat
Yücel
Séjour de 2 nuits en février 2024
Réponse de Mustafa Sağlamçubukcu le 19 févr. 2024
Değerli MisafirimizOtelimizde konaklama sonrası gözlemleriniz neticesinde değerli vaktinizi ayırıp bizlerle paylaştığınız önemli yorumunuz için teşekkür ederiz. Otelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmekten büyük mutluluk duyacağımızı belirtir, sağlıklı ve mutlu günler dilerizSaygılarımızlaWyndham Grand Kayseri Hotel Yönetimi
10/10 Excellent
berke
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
berke
Séjour de 1 nuit en février 2024
Réponse de Mustafa Sağlamçubukcu le 13 févr. 2024
Değerli MisafirimizOtelimizde konaklama sonrası gözlemleriniz neticesinde değerli vaktinizi ayırıp bizlerle paylaştığınız önemli yorumunuz için teşekkür ederiz. Otelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmekten büyük mutluluk duyacağımızı belirtir, sağlıklı ve mutlu günler dilerizSaygılarımızlaWyndham Grand Kayseri Hotel Yönetimi
8/10 Bien
Mehmet emre
Voyage en groupe
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mehmet emre
Séjour de 2 nuits en février 2024
Réponse de Mustafa Sağlamçubukcu le 13 févr. 2024
Değerli MisafirimizOtelimizde konaklama sonrası gözlemleriniz neticesinde değerli vaktinizi ayırıp bizlerle paylaştığınız önemli yorumunuz için teşekkür ederiz. Otelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmekten büyük mutluluk duyacağımızı belirtir, sağlıklı ve mutlu günler dilerizSaygılarımızlaWyndham Grand Kayseri Hotel Yönetimi
8/10 Bien
mehmet ali
11 févr. 2024
Les points forts : Confort de la chambre
mehmet ali
Séjour de 2 nuits en février 2024
Réponse de Mustafa Sağlamçubukcu le 13 févr. 2024
Değerli misafirimiz,Otelimizde konaklama sonrası gözlemleriniz neticesinde değerli vaktinizi ayırıp bizlerle paylaştığınız önemli puanlamanız için teşekkür ederiz. Otelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. Sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Daima en iyi hizmet vermeyi amaç edinmiş marka standartlarına sadık olan otelimizde, konaklamanız boyunca karşılaşmış olduğunuz olumsuzluklar için özür dileriz. Yorumunuzda belirttiğiniz konulara istinaden ilgili departman yöneticilerine ilgili memnuniyetsizlikler iletilmiştir.Siz değerli misafirlerimize daha iyi hizmet sunabilmek ve geliştirmek adına deneyimlerinizi fırsat olarak görüyoruz ve ilettiğimiz tüm olumsuzluklar üzerine fazlasıyla eğilerek otelimize gerçekleştireceğiniz bir sonraki ziyaretinizde sunduğumuz hizmet kalitesinde ortaya çıkan değişikliklerin fark edilebilmesi adına hassasiyetle özen gösteriyoruz. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmekten büyük mutluluk duyacağımızı belirtir, sağlıklı ve mutlu günler dilerizSaygılarımızlaWyndham Grand Kayseri Hotel Yönetimi
10/10 Excellent
Gülsah
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gülsah
Séjour de 6 nuits en février 2024
Réponse de Mustafa Sağlamçubukcu le 13 févr. 2024
Değerli MisafirimizOtelimizde konaklama sonrası gözlemleriniz neticesinde değerli vaktinizi ayırıp bizlerle paylaştığınız önemli yorumunuz için teşekkür ederiz. Otelimizde geçirdiğiniz süre esnasında hizmetlerimizden memnun kalmış olmanız, size hizmet veren personelimiz için motivasyon kaynağı olmuştur. sizlerden aldığımız pozitif memnuniyetler gelecek dönemlerde Kayseri bölgesinde konaklama planlayan misafirlerimize Wyndham Hotels & Resorts misafirperverliği ve hizmet kalitesi konusunda teşvik edici ve yol gösterici olmaktadır. Sizleri ve önereceğiniz tüm yakınlarınızı bir sonraki seyahatinizde otelimizde görmekten büyük mutluluk duyacağımızı belirtir, sağlıklı ve mutlu günler dilerizSaygılarımızlaWyndham Grand Kayseri Hotel Yönetimi
8/10 Bien
Voyageur vérifié
Voyage d’affaires
11 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Voyageur vérifié
Séjour de 2 nuits en février 2024
6/10 Satisfaisant
Mustafa Kadir
Voyage en famille
6 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Temizlik.
Mustafa Kadir
Séjour de 3 nuits en janvier 2024
Réponse de Deniz BAHCECI le 7 févr. 2024
Dear guest Mustafa Kadir,As a result of your post-stay observations in our hotel, we would like to thank you for your important scoring, which you have devoted your valuable time and shared with us. The satisfaction of our services during your time in our hotel has been a motivator for our staff who serve you. The positive satisfaction we receive from you encourages and guides our guests planning accommodation in Kayseri in the future regarding Wyndham Hotels & Resorts hospitality and quality of service. We apologize for any negativity you may have encountered during your stay at our hotel, which is always faithful to brand standards aimed at providing the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.We first apologize for any negativity you may have encountered during your stay in our hotel, which is faithful to brand standards that always aim to provide the best service. In reference to the issues mentioned in your comment, dissatisfaction has been conveyed to the relevant department managers.We see your experiences as an opportunity to provide better service to our valued guests and we take care with precision to recognize the changes in the quality of service we offer during your next visit to our hotel by focusing too much on all the negatives we convey. We state that we will be very happy to see you and all your relatives in our hotel on your next trip and we wish you healthy and happy days.Best regardsWyndham Grand Kayseri Hotel Management
10/10 Excellent
MEHMET
Voyage en famille
4 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
MEHMET
Séjour de 3 nuits en janvier 2024
6/10 Satisfaisant
Alper Ünsal
Voyage en famille
4 févr. 2024
Les points faibles : Propreté
Beğenmedik
Alper Ünsal
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Eldar
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eldar
Séjour de 1 nuit en février 2024
10/10 Excellent
halit
Voyage en famille
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Güzel bir tatildi. Teşekkürler
halit
Séjour de 2 nuits en janvier 2024
8/10 Bien
Voyageur vérifié
Voyage en famille
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en janvier 2024
6/10 Satisfaisant
Tugba
Voyage en famille
2 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Tugba
Séjour de 4 nuits en janvier 2024
6/10 Satisfaisant
Askhat
Voyage en groupe
2 févr. 2024
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Askhat
Séjour de 3 nuits en janvier 2024
6/10 Satisfaisant
basak
1 févr. 2024
basak
Séjour de 5 nuits en janvier 2024
10/10 Excellent
Göker
Voyage en famille
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Göker
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Hale
30 janv. 2024
Hale
Séjour de 3 nuits en janvier 2024