Piscine extérieure, chaises longues

Avis sur Brenton Haven Beachfront Resort

4 out of 5
Brenton Haven Beachfront Resort
198 CR Swart Drive, Brenton on Sea, Knysna, Western Cape

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 64 avis sur 103." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 103." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 103." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 103." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 103." "

9,4/10

Propreté

8,4/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Tommy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2019
Réponse de J Stunden le 15 févr. 2019
Dear Tommy Thank you for giving us a perfect rating and for recommending Brenton Haven Beach Front Resort to other travelers. Warmest Regards J Stunden Reservations Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Well located resort, but WITHOUT services.
Very well located resort, nice view of the ocean, confortable suite, safe area. However, there was NO SERVICE at all. We phoned the day before arriving to verify that it was opened, and we had a confirmation. We arrived at 5:45pm, and the front desk and everything else was closed. We were fortunate to find the security guard that was able to give us the keys. But EVERYTHING was closed and we had to drive 25 min. to find a restaurant at night at Knysna. The day after, when we left for the day at 7:45am, the reception was still closed ... At our return, the restaurant was still closed, and we had to drive back to Knysna... Internet access voucher was limited to 20 min !!!! The morning we left, the manager made excuses but nothing to offer a compensation; she told us that they would have advised us if they have known our phone... but we really phoned to verify and they didn't let us know of their nearly closed situation during the winter season. What is advertised from this resort on hotel.com is misrepresentation. Having known it, our choice would have been different.
Séjour de 2 nuits en juillet 2017
Good afternoon Mr Aubin, We would like to apologise for the service that you received at the front desk, it is never our intention to be rude. We always endeavour to give the best service to our guests. We will investigate this immediately. Butterfly Blu is open fully in summer but during the winter months we have to close on a Sunday evening and Monday due to very low demand and in order to give staff time off in the lower season. We do, however, have our deli open for lunch treats and other goodies. We do apologise that your visit falls over a Monday when we are closed. Brenton Haven is a self-catering property with fully equipped kitchens so that guests can either self-cater or from a Tuesday - Sunday enjoy our restaurant. Brenton-on-Sea is a beautiful area and we hope that the sun will start shining so that you can really enjoy the area. Best wishes, BH Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un site magnifique
Un site magnifique pour un bord de mer.

8/10 Bien

Daniele, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel établissement avec superbe vue
Cet établissement à une situation géographique absolument parfaite . Nous avions un appartement avec 2 chambres très confortables et un salon très bien équipe . Nous disposions également d une grande terrasse avec barbecue . Le tout avec une vue splendide sur l océan . Je vous recommande cet établissement

10/10 Excellent

KENNETH

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Georgeous beach hotel
Great views of the bay from our spacious one bedroom suite. Restaurant was very good also with sea views. Pool is a bit small with limited towels and loungers.
Séjour de 1 nuit en février 2024

10/10 Excellent

Kimberly, Myrtle Beach

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beautiful resort, very clean, is looking a little tired, needs minor cosmetic paint maintenance. Otherwise the views, great housekeeping, great food and drinks downstairs make it phenomenal place.
Séjour de 9 nuits en janvier 2024

10/10 Excellent

MARICY

Adoramos tudo a praia linda visual incrível e restaurante otimo
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Yasmin

Voyage en famille
Les points forts : Propreté et confort de la chambre
amazing
any issue i had was minor n attended to so promptly! will def be back, amazing stay and would love to frequent. friendly and warm staff… maybe a small jungle gym would help with entertaining little children after a long day at the beach
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Federico

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2023

8/10 Bien

Ryan

Voyage en famille
Les points forts : Propreté et confort de la chambre
The villa unit was very comfortable and had lovely sea views from the main room and balcony. The housekeeping was good, just need more attention to detail when replenishing tea sachets for the next morning. Reception was initially not overly welcoming, but thereafter a gent named Nkosi was excellent in helping us.
Séjour de 8 nuits en juin 2023

8/10 Bien

Wietz

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en septembre 2021

10/10 Excellent

James, Cape Town

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Incredible position, clean, well appointed with well trained staff. Overall an impressive establishment!
Séjour de 3 nuits en décembre 2020
Réponse de Johlanda le 6 janv. 2021
Dear James, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Warmest Regards Reservations Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2020
Réponse de Reservations le 2 nov. 2020
Dear Valued Guest, Thank you for your review and for choosing Brenton Haven Beach Front Resort. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest. Kindest Regards Reservations

10/10 Excellent

Sandra Hiromi

Les points forts : Propreté et confort de la chambre
Ficamos no apartamento 5, a vista do mar é incrível, tem utensílios básicos pra cozinha e inclusive uma churrasqueira externa que proporciona momentos agradáveis. Staff educado e cordial. Com certeza voltaremos numa próxima oportunidade.
Séjour de 3 nuits en mars 2020
Réponse de J Stunden le 29 mars 2020
Dear Sandra Thank you for the positive review and kind words. We are looking forward to seeing you again soon. Warmest Regards Reservations

10/10 Excellent

Gilda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de J Stunden le 4 mars 2020
Dear Gilda It was a pleasure having you as our guest and we are glad that you enjoyed your stay with us. Warmest Regards Reservations

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de J Stunden le 4 mars 2020
Dear Valued Guest Thank you very much for the wonderful review and we are delighted to hear that you enjoyed our services and hospitality. Warmest Regards Reservations

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de J Stunden le 4 mars 2020
Dear Valued Guest Thank you very much for the wonderful review and we are delighted to hear that you enjoyed our services and hospitality. Warmest Regards Reservations

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great ocean views, comfy apartment
Next to the Brenden Beach, 2014 rebuilt modern accomodarion with very friendly and helpful staff. Clean room, great view to the Ocean from patio and bedroom. The food at the restaurant was really tasty, the breakfast also very decent. Would return here anytime.
Séjour de 1 nuit en janvier 2020
Réponse de J Stunden le 4 mars 2020
Dear Mark Thank you for your review and for choosing Brenton Haven Beach Front Resort. We are delighted that you enjoyed your stay at Brenton Haven Beach Front Resort and we are looking forward to having you again as a guest. Warmest Regards Reservations

10/10 Excellent

Mbali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was wonderful. As a single mom, I felt security visibility would have been comforting. Maybe consider having securities at night during peak periods.
Séjour de 3 nuits en décembre 2019
Réponse de Owen le 31 déc. 2019
Hi Mbali. Thank you for the nice review. I am so glad you enjoyed your stay with us. We have 24 hour security on the resort. At night we have 2 guards on duty daily. As part of their routine they would patrol past your unit every 20 minutes. With the technology available we are able to monitor this through GPS tracking and confident this is done consistently. would be great to see you again. Kind Regards Owen O'Reilly GM

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2019
Réponse de J Stunden le 18 déc. 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards Reservations

8/10 Bien

Franz

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de J Stunden le 22 nov. 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards Reservations

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Die Unterkunft liegt fantastisch am Meer. Von unserem Zimmer aus konnten wir einen der schönsten Sonnenuntergänge erleben. Das Personal ist freundlich. Allerdings stimmte die angegebene Adresse (198 CR Swart Drive) nicht genau und so haben wir dieses "Resort" auf der Strecke hinunter zum Meer gesucht und schlussendlich gefunden :-).
Séjour de 1 nuit en octobre 2019
Réponse de J Stunden le 22 nov. 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards Reservations

6/10 Satisfaisant

Mark

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Beautiful building with great facilities. Compared to other place the hospitality was not excellent but however good. The breakfast not included for a luxury structure is unreasonable.
Séjour de 1 nuit en novembre 2019
Réponse de J Stunden le 6 nov. 2019
Dear Guest We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We hope you have a wonderful holiday further. Warmest Regards Reservations

8/10 Bien

Musa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Séjour de 1 nuit en octobre 2019
Réponse de J Stunden le 6 nov. 2019
Dear Traveller Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards Reservations

8/10 Bien

Alan, South Africa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de J Stunden le 6 nov. 2019
Dear Traveller Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Hope you have a wonderful week further. Warmest Regards Reservations

10/10 Excellent

AuroreV, Toronto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best guesthouse we stayed at during our trip to South Africa! Stunning property right on the beach, you can spot dolphin from your balcony early morning.. priceless! Deon & Leane have a true sense of hospitality and we only wish we could have stayed longer. Thank you for making our b'day celebrations so special and memorable!
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Davvero un angolo di paradiso
Séjour de 2 nuits en août 2019
Réponse de Owen le 26 août 2019
Good Day, Thank you for the review. I am glad you had a good stay. We agree that this is truly a piece of paradise. Owen O'Reilly General Manager.

8/10 Bien

Noel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Breakfast blues
Breakfast was a disappointment. The venue in which it was served was uncomfortsble. Choice of breakfast was very limited uo the point of no vhoice
Séjour de 2 nuits en août 2019
Réponse de Owen le 23 août 2019
Hi Noel, Thank you for the feedback. I agree with you, our breakfast can be improved. We made some changes this week to improve. Regards Owen O'Reilly General Manager

8/10 Bien

stefan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good overall
Bathrooms were a bit small, otherwise spacious. Nice braai area outside.
Séjour de 1 nuit en juillet 2019
Réponse de J Stunden le 2 août 2019
Dear Stefan Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Next time we would love to accommodate you in one of our luxurious Superior Suites that offers a beautiful open spacious bathroom. Thank you for your feedback. Warmest Regards Reservations

10/10 Excellent

Axel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
Wonderful stay during the off-season. Close to the beach, good view on to the ocean and appartment with all amenties for self-catering.
Séjour de 2 nuits en juin 2019
Réponse de J Stunden le 31 juil. 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest. Warmest Regards Reservations

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Very friendly and accommodating staff. Room are all close to the beach and ocean facing.
Séjour de 4 nuits en juin 2019
Réponse de BH Manager le 19 juin 2019
Thank you very much for your review. We are so glad to hear that you had a wonderful stay. We hope to welcome you back again soon!

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay.
It was so good can’t wait to come back.
Séjour de 1 nuit en juin 2019
Réponse de BH Manager le 19 juin 2019
Thank you very much for your review George! We look forward to welcoming you back again.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious room with breathtaking Ocean view. Very comfortable bed with great size. Water pressure is constantly changing and too low for a good shower. Staff seems to be allowed to use the Gym as well and doesn't do so properly.
Séjour de 3 nuits en avril 2019
Réponse de Johlanda le 24 avr. 2019
Dear Guests Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Warmest Regards J Stunden

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cant be faulted. Visited 1st morning to check all ok & happy with unit. Ants dealt with & no further issues. Highly recommended. This is our 2nd visit & hope to return.
Séjour de 3 nuits en avril 2019
Réponse de Maryna le 10 avr. 2019
Thank you for staying with us. We really appreciate your feedback and hope to see you soon again.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful untouched location , 20 minutes drive from Knysna. Amazing clean beech were one can see dolphins each day swimming. Apartments very large and feel like living at home, restaurant and Deli provide everyyypu need of do not feel like cooking.
Séjour de 3 nuits en mars 2019
Réponse de Johlanda le 20 mars 2019
Dear Guest Thank you for giving us a perfect rating and thank you for your positive comments. It was a pleasure having you at our Resort. We hope to welcome you back to Brenton Haven in the near future. Warmest Regards J Stunden

4/10 Médiocre

Rolf

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Weit weg von Knysna
Was uns unangenehm auffiel war die lange Fahrt von Knysna nach Brenton. Gemaess Hotels.com sind es nur wenige Kilometer; in Wirklichkeit sind es 15km! Das 'Resort' meint die Schoenheit der Strecke sei so, dass man die lange Fahrt gerne auf sich nehme. Ja, wir nahmen sie auf uns und fuhren am naechsten Morgen weg! Aufgepasst: Es handelt sich um einen 'do-it-yourself' Resort wohl eher geeignet fuer laengere Aufenthalte. Die 'units' sind eher klein!
Séjour de 2 nuits en mars 2019
Réponse de J Stunden le 15 mars 2019
Dear Rolf Vielen Dank für Ihre Bewertung. Unsere Ein-Zimmer-Einheiten sind groß, aber unsere Superior-Strandvillen oder Suiten sind noch geräumiger. Unsere Superior Suiten oder Villen wären eine bessere Option für Sie und auch eher für Sie geeignet. Teilen Sie uns in Zukunft bitte alle Ihre Anliegen mit, denn wir sind hier, um Sie bestmöglich zu unterstützen, da Ihr Glück unsere oberste Priorität ist und wir Ihnen eine überlegene Suite / Einheit anbieten könnten, die Ihre Bedürfnisse erfüllt als unser Gast. Mit freundlichen Grüßen J Stunden

10/10 Excellent

Christine, Nottingam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Watching dolphins
We booked this last minute as we had to cancel our other accommodation. The rooms are beautiful with balconies looking out over the beautiful sea. We had booked a superior suite but were upgraded to a larger one. We were able to lie in bed and watch the dolphins swim through the bay. The staff were extremely helpful and the on site restaurant offered fabulous food and views. You can also self cater here. Dispute there being many sized rooms, suites,cottages etc it never felt crazy busy and at times there was only us by the pool.
Séjour de 1 nuit en février 2019
Réponse de Johlanda le 1 mars 2019
Dear Christine Thank you for giving us a perfect rating and for recommending our resort to other travelers. I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Warmest Regards J Stunden Reservations Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en février 2019
Réponse de BH Manager le 10 avr. 2019
Thank you very much for your review!

10/10 Excellent

Delia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Johlanda le 23 févr. 2019
Dear Delia Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am so glad to hear that you enjoyed your stay with us! I hope your next stay are just around the corner. Warmest Regards J Stunden Reservations Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with a great restaurant and deli. The beach if perfect for long walks and there is a pub down the street. It's difficult to find using gps and is a twenty minute drive to Knysna.
Séjour de 2 nuits en février 2019
Réponse de Johlanda le 23 févr. 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay with us. I’m sorry that you feel that Knysna might be a long distance drive, but the 15-minute drive to Knysna do offer a landscape that has breath-taking qualities and the lookout points are both beautiful spots to stop and to enjoy the beautiful scenery with your loved one. I’m looking forward to having you again as a guest and hope to see you soon. Warmest Regards J Stunden Reservations Manager

8/10 Bien

roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice but not in Knysna
Lovely beach front property. But 15 kms from Knysna
Séjour de 3 nuits en février 2019
Réponse de Johlanda le 23 févr. 2019
Dear Roger Thank you for taking the time to review your stay with us. I’m happy that you enjoyed your stay and it might be a long drive, but the 15-minute drive to Knysna do offer a landscape that has breath-taking qualities and the lookout points are both beautiful spots to stop to enjoy the beautiful scenery with your loved one. If you’re traveling to our area gain soon, don’t hesitate to call us. Kindest Regards J Stunden Reservations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wspaniała lokalizacja
Pięknie położony hotel z doskonale wyposażonymi domkami. Nasza willa miała taras z grilem i pięknym widokiem na ocean.
Séjour de 4 nuits en février 2019
Réponse de J Stunden le 15 févr. 2019
Dear Guest. Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards J Stunden Reservations Manager

10/10 Excellent

Najwan, kualalumpur, my

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Prefer the suites more than the villa due to better view of the beach. Also liked the restaurant in-house so that don't have to travel far to the town for some food.
Séjour de 1 nuit en février 2019
Réponse de J Stunden le 17 févr. 2019
Dear Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Warmest Regards J Stunden Reservations Manager

10/10 Excellent

Mariano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy bien todoo
Séjour de 2 nuits en janvier 2019
Réponse de BH Manager le 21 janv. 2019
Dear Mariano, Thank you very much for your feedback. We are glad that you had a wonderful stay! Best wishes BH Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding service
It was amazing. They made our stay extra special but surprising my daughter with a cake on her birthday. The staff are amazing and make the stay even more special.
Séjour de 9 nuits en décembre 2018
Réponse de Maryna le 4 janv. 2019
Thank you for staying with us. We appreciate your feedback and hope to see you soon.

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is no air conditioning. View was great, rooms where neat and tidy
Séjour de 1 nuit en décembre 2018
Réponse de BH Manager le 4 janv. 2019
Good afternoon, Thank you very much for your review, we appreciate your feedback! We are glad that you found our units to be spacious, neat and tidy. Our Suites do have air conditioning units in them but the Beach Homes do not currently have air conditioning units in them. Most of the time the units benefit from a sea breeze, making them cool enough but in times of extreme heat, we do have fans available for guests. We are sorry that you were not offered a fan during your stay - we will address this issue. Thank you very much for staying with us! Kind Regards BH Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel I Have Ever Stayed In
Absolutely fantastic. The rooms are all very very beautiful with a large kitchen, living area, outside patio overlooking the beach, braai, large bedroom with the most comfortable bed I have ever slept in, modern and clean bathroom with an amazing shower and a bath that makes you feel like royalty. Brenton hotel is perfect if you like your own space, prefer to cook your own meals or want to relax without the typical "hotel" feel. There is also a large gym and a magnificent pool overlooking the ocean. The location is also great, perfect to view the sunrise and take a walk on the beach as it is situated right next to the ocean. I would recommend this hotel to anyone traveling to Knysna/ Brenton-on-the-sea.
Séjour de 1 nuit en novembre 2018
Réponse de Maryna le 11 déc. 2018
Thank you for staying with us. We appericiate your feedback and hope to see you in the near future.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wunderschönes Haus mit traumhaftem Ausblick aufs Meer, haben morgens auf der Terrasse gefrühstückt und Wale und Delphine gesehen (Haus 11 hatten wir ganz oben). Gutes Essen und Cocktails im Restaurant. Sehr zuvorkommendes Personal. Beheizter Pool (etwas klein, aber zum plantschen reicht es). Das einzige Störende waren die Ameisen im Wohnraum. Man darf keinen Krümel fallen lassen, sonst kommen in Scharen. In Summe alles toll!
Séjour de 5 nuits en novembre 2018
Réponse de BH Manager le 28 nov. 2018
Thank you very much for your wonderful review! We are so pleased that you had a great time. We really appreciate your feedback. Kind Regards BH Team

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Maryna le 10 oct. 2018
Thank you for your feedback. We really appreciate it and hope to see you in the near future. Kind regards

10/10 Excellent

Paula

Breton paradise
Beautiful property and appartments! Loved the dining area with fireplaces. Made the whole experience all that more special.
Séjour de 2 nuits en août 2018
Réponse de Maryna le 29 août 2018
Thank you for staying with us. We appreciate your feedback!