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Avis sur Knutsford

2.5 out of 5
Knutsford
Chester Road, Knutsford, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 43 avis sur 153." "
Note des voyageurs de 8 (Bien), d’après 69 avis sur 153." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 153." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 153." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 153." "

8,6/10

Propreté

8,6/10

Personnel et service

2,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

2,0/10

Écoresponsabilité

Avis

8/10 Bien

JB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Un Ibis Budget avec une chambre plus grande que la moyenne de la chaîne et une belle salle de bain. La chambre était confortable et nous y avons fait une super nuit. Un peu d'humidité au sol. Accueil très sympathique et parking gratuit.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon séjour
2ème lit peu confortable

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We paid for our stay on line and on arrival at the hotel it was closed, all padlocked up. We had to find alternative arrangements that was not ideal at 12.30am in the morning.Not happy at all!
Séjour de 1 nuit en juin 2021

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel closed down at the beginning of Covid. We turned up and it was shut with a chain across the door and all the overgrowth was around the hotel
Séjour de 1 nuit en juin 2021

2/10 Horrible

P

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Shut but bookable !!!!
I booked this hotel so that I could journey part of the way to Liverpool for an important meeting the following day and on my arrival the hotel front doors were chained up and was shut. How could you allow me to book this knowing that the hotel wasn't open!!!!!! Late at night I had to find other accommodation.Was not happy and I'm trying to get my refund.
Séjour de 1 nuit en mai 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté
Expedia booked me into a closed hotel, without informing me. I am horrified by their lack of care.
Séjour de 1 nuit en avril 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable
Séjour de 1 nuit en mars 2020
Réponse de Dawn le 5 mai 2020
Thank You

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Easy checking in, very clean and quiet which is great for me.
Séjour de 1 nuit en février 2020
Réponse de Dawn le 4 mars 2020
Thank you for your positive comments.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Confort de la chambre
Really Hard Mattress
The mattress was so hard it felt like we were sleeping on the floor. It took me 2hrs to get to sleep and then my partner woke up at 4am with back and hip pain. I too woke in pain. We're only in our early 40's. The last Ibis we stayed in the mattress was fine. I was really disappointed and feel the owner should be made to sleep there. Room 23 Knutsford.
Séjour de 1 nuit en février 2020

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Out of way gem
Just needed a cheap night stop over before along drive home,hotel was very clean and rooms good for money.would recommend have stayed and paid more in Manchester area before and had a lot worse.all in all great for money
Séjour de 1 nuit en janvier 2020
Réponse de ibis Management le 21 janv. 2020
Many thanks for your feedback

2/10 Horrible

gregory

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2018

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value!
Very good value.
Séjour de 1 nuit en septembre 2018

10/10 Excellent

Mark, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly welcome and perfect for our stay...
Real loved the helpful staff and the hotel, the mopped floor in the room and bathroom was not great and quite dirty (maybe a dirty water mop was used) but other than this is was great. Thanks for the welcome!
Séjour de 2 nuits en septembre 2018
Réponse de Guest Relations le 26 sept. 2018
Many thanks for your feedback we are sorry to hear the floor did not look great, we will pass your comments onto our housekeeping team.

4/10 Médiocre

Matt

Cheap for a reason
Room clean But bed like concrete
Séjour de 1 nuit en septembre 2018
Réponse de Guest Relations le 26 sept. 2018
Many thanks for your feed back and where sorry to hear you where not happy with the bed.

8/10 Bien

Karen

Knutsford stopover.
Great location close to M6 and very convenient for our travel plans. Spacious room with excellent shower and comfortable bed. Nearby town of Knutsford is delightful with a variety of restaurants.
Séjour de 1 nuit en août 2018
Réponse de Guest Relations le 5 sept. 2018
Many thanks for your feedback.

6/10 Satisfaisant

Martin, Gloucester, UK

Les points forts : Propreté et personnel et service
Handy off the M6. Cheap and Cheerful.
It's cheap, clean and basic, so it does its job. No restaurant attached so everything needs to be driven to. Will stay again.
Séjour de 1 nuit en août 2018
Réponse de Guest Relations le 5 sept. 2018
Many thanks for your feedback

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money, perfect location
Perfect location for the airport
Séjour de 1 nuit en août 2018
Réponse de Guest Relations le 14 août 2018
Many thanks for your feedback

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juillet 2018
Réponse de Guest Relations le 24 juil. 2018
Many thanks for taking the time to give us feedback

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2018
Réponse de Dawn Holloway le 10 juil. 2018
Many thanks for taking the time to review our hotel

6/10 Satisfaisant

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Knutsford Ibis stay
The hotel is five, clean and comfortable for what you pay but it’s literally in the middle of no where with no food/drinks options and feels very remote.
Séjour de 3 nuits en juin 2018
Réponse de Dawn Holloway le 10 juil. 2018
Many thanks for your feedback

10/10 Excellent

Kim, Mississauga Ontario Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was very hard to find, even with a GPS. Very convenient for accessing Manchester Airport. Everything was great, just what was needed. Very comfortable. Thank you Kim
Séjour de 1 nuit en juin 2018
Réponse de Dawn Holloway le 10 juil. 2018
We are very sorry you found it hard to find us and thank you for taking the time to leave us feedback.

8/10 Bien

Ane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect if passing through
Perfect if just passing through. Stayed just for the night. Basic clean hotel at good price.
Séjour de 1 nuit en mai 2018
Réponse de Dawn Holloway le 10 juil. 2018
Many thanks for taking the time to leave us feedback, we are glad your stay was good with us.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Dawn Holloway le 10 juil. 2018
Many thanks for your feedback

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Dawn Holloway le 10 juil. 2018
Many thanks for your feedback

8/10 Bien

Gavin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Passing through
We were passing through and it was very convenient for the motorway and for Tatton Park. Staff were very friendly and our room was clean and spacious and Wifi was free for the duration of our stay, and parking was free. Couldn't ask for more.
Séjour de 1 nuit en mai 2018
Réponse de Reception Manager le 2 juin 2018
Many thanks for taking the time to write about our hotel, we hope to welcome you back soon.

8/10 Bien

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Economical stopover.
Séjour de 1 nuit en mai 2018
Réponse de Dawn Holloway le 10 juil. 2018
Many thanks for your feedback

8/10 Bien

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice, unpretentious stopover.
Convenient for the motorway (and within striking distance of the event we were going to). The hotel has been marooned by a bypass, but the staff can guide you to restaurants etc. Best to bring breakfast bars.

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean hotel
The hotel was a bit basic but it's good value for money. It was clean and the room was a good size. Only 20 min drive to Manchester Airport. I'd stay there again if needed

2/10 Horrible

Phillip

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible
Terrible stay at this hotel walked into the room to find it freezing cold and the bed not made up, when I went to ask about the bed the receptionist simply gave me the bedding and I had to make it myself, the bed was ridiculously uncomfortable and sagging in the middle and after having to be up really early to drop a friend off at a training day I went back to have a sleep before a long drive, only to have the cleaner walk into the room and wake me up 30 minutes later even though it was 2 and a half hours before check out time, after complaining to Accor who own this hotel I have had no response in 2 weeks, find somewhere nicer for the same price

8/10 Bien

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice basic clean hotel

8/10 Bien

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a stopover
Strange location - area is run down but the Ibis Budget was wonderful - staff were great- hotel was clean and very comfortable - could have done with breakfast! Very pet friendly 🐕

2/10 Horrible

Beryl, Sussex

Les points forts : Propreté et personnel et service
Hotel lost!!
It took me 2 hours in the dark to find with the help of several confused locals. The road layout has changed and the management of this IBIS hasn't taken this on board. Get it sorted or close it, don't put another potential customer through what I went through at the end of a tiring day. I used the Ibis, just off the M6 just as a place to lay my head and was not expecting such trauma. My SATNAV told me I had arrived and all I could see were roads and empty fields. GET IT SORTED !!
Séjour de 1 nuit en mars 2018

8/10 Bien

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight stop with good parking
A good place to stay for an overnight. Now on a dead end road. Nearest food is over the motorway . Interesting crossing the slip roads and the paths are getting overgrown so narrow.
Séjour de 1 nuit en mars 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent hotel in the middle of nowhere
Hotel itself was clean and modern, albeit very basic. Lady on reception was very friendly and helpful but was most apologetic about the lack of services around the hotel. Not the hotels fault I guess as local roads and access through to junction 20 of M6 has obviously recently changed but I was very disappointed to have to go back out in the car to find somewhere to get something to eat, and even then it was a pot noodle from the garage! I’ll know for next time!
Séjour de 1 nuit en mars 2018

10/10 Excellent

sam, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean/Quiet/and Secluded
Very quiet and lovely place to stay and. Be back on motorway within a few miles
Séjour de 1 nuit en mars 2018
Réponse de Reception Manager le 8 mars 2018
Many thanks for your feedback glad to hear you enjoyed your stay with us here at the ibis hotel

8/10 Bien

Barry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very comfortable stay. Rather hard to find though.
Séjour de 1 nuit en février 2018
Réponse de Management Team le 18 févr. 2018
Many thanks for your feedback

8/10 Bien

Will

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2018
Réponse de Management Team le 18 févr. 2018
Many Thanks for your feedback

8/10 Bien

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2018
Réponse de Management Team le 18 févr. 2018
Many Thanks for your feedback

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient & Comfortable
Very handy to Manchester Airport. Very friendly, helpful staff on duty during our one night stay. Clean & comfortable room.
Séjour de 1 nuit en décembre 2017
Réponse de Management Team le 18 févr. 2018
Many thanks for your feedback, we are happy to hear you had a good stay with us and we will pass on your feedback to the rest of our team.

8/10 Bien

Liz, Newcastle

Les points forts : Propreté et personnel et service
Great for Budget travellers
This hotel was booked for convenience and for a reasonable price considering it was Christmas Day night. The staff were great and very accommodating, made the second sofa bed up upon request. Room is basic but that was expected, room refreshments were available and room was clean. There is nothing around it as bypass has caused the local businesses to shut down. This does however make the road outside very quiet.
Séjour de 1 nuit en décembre 2017
Réponse de Management Team le 18 févr. 2018
Many thanks for your feedback, we are very sorry you found the sofa bed uncomfortable.

6/10 Satisfaisant

Martin, Gloucester

Les points forts : Propreté et personnel et service
Cheap. Clean. Warm. Isolated
I bought this as a stopgap coming home from a football night match. it does all you need to break a journey and sleep. There is nothing else nearby - literally - as the petroleum station and Little Chef closed when the new road opened to bypass the road the hotel sits on. Everything is OK about the room. It is clean, warm and functional. I didn’t try the free tea or coffee as the brands were generic. The bathroom was good, but it was the Worst shower I’ve ever experienced. When you switch it on so there is sufficient power, it is to heart when you switch the heat down it pulses in a way which is very hard to get a shower. These are a shame because the shower cubicle and rest of the bathroom are very good. Staff at reception are excellent, friendly, though rather bored because of the lack of trust quick passin worst shower I’ve ever experienced. When you switch it on so there is sufficient power, it is to heart when you switch the heat down it pulses in a way which is very hard to get a shower. These are a shame because the shower cubicle and rest of the bathroom are very good. The Wi-Fi is free, but slow. Staff at reception are excellent, friendly, though rather bored because of the lack of business. With a carpark that was half full, it seems that some people are still finding the hotel, though it does not show up on satnav with the new road confusing it. Would I stay there again? Yes, because it’s really cheap, clean, warm and handy for what I want.
Séjour de 1 nuit en décembre 2017

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay.
Comfortable stay. Friendly staff. Value for money. Would recommend.
Séjour de 1 nuit en décembre 2017

10/10 Excellent

pam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simple and efficient. Lacks signs to find it
“ it does what it says on tin”! Simple n efficient ONLY PROB IS LACK OF SIGNAG FROM THMOTORWAY JUNCTION....is off a little slip rd immed after leave roundabout...no sign there...ended up on dual/M rd hlfway to manchester or somewhere. Wd help if they were allowed put some signage.
Séjour de 1 nuit en novembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel near venue for Awards Dinner
Basic hotel quite adequate for an overnight stay at a very reasonable price Lady on reception guided me in on my hands free mobile when I had difficulty finding location
Séjour de 1 nuit en novembre 2017

8/10 Bien

Nicola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great customer service, not a lot by hotel. Ok for a 1 night stay though.
Séjour de 1 nuit en décembre 2017

8/10 Bien

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2017

6/10 Satisfaisant

Steve, Devon

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
No food
I have been travelling around the country for work. Finally got to the hotel to find out that they don't do food and it was a bit of a walk to get some. I didn't want to go out to get food after being travelling all day.
Séjour de 1 nuit en novembre 2017

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Difficult for my GPS to find!
New roads don't appear on my GPS yet! Pity here was no kettle for a hot drink, especially as there are no eating facilities nearby now. Quiet although near a busy road.
Séjour de 1 nuit en octobre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Budget, but does a job. Nice and clean with freindly staff.
Séjour de 1 nuit en octobre 2017