Hello Patrick, We appreciate your feedback and regret to hear about your experience. We value all guest comments and will share your review with the team for future improvements in our service. Thank you for bringing this to our attention.

Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello Paul,We appreciate your feedback and are glad to hear that you found our hotel clean. Our team works hard to maintain high cleanliness standards for all our valued guests. Should you have any further concerns or feedback, please do not hesitate to reach out to our management team directly.

Hello Lisa, We regret any inconvenience caused by the cancellation of your reservation. Please feel free to reach out to our management team to discuss this matter further. Your feedback helps us improve our communication processes for future guests.

Hello James, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Dear Becca,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Knoxville North - Merchants Drive and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Ronnie,We appreciate your feedback on the cleanliness and peacefulness of your stay. We strive to provide a comfortable environment for all our guests to enjoy. If you have any other comments or suggestions, please don't hesitate to contact us.

Hello Tom,We appreciate your positive feedback on our convenient location and cleanliness. It's great to hear you found restaurants nearby. Should you have any future concerns, feel free to contact us directly.

Hello Fatima,We appreciate you choosing to stay with us and regret to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any further feedback so we can address any issues you encountered during your stay.

Dear Ann,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Knoxville North - Merchants Drive. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Joseph,We are pleased to hear you enjoyed our clean and conveniently located hotel with a nearby restaurant. Your feedback is valued as we strive to provide a positive experience for all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.

Hello donald,We appreciate your feedback regarding our cleanliness and friendly staff. The cleaning deposit is a standard procedure to ensure the upkeep of our rooms. Please feel free to reach out to the management team if you have any further questions or concerns.

Hello christy, We are thrilled to hear that you had a pleasant stay at our hotel! If you have any further comments or suggestions, please feel free to share them with us directly. We look forward to welcoming you back in the future.

Hello christian,We're sorry to hear about your experience; guest safety is our top priority. Your feedback will be shared with our team for improvement. For any further concerns, please reach out to our management team directly.

Dear Vaughn, Everyone here at the Red Roof Inn Knoxville North - Merchants Drive was proud to see your 5/5 score. Your kind words regarding our friendly staff, cleanliness and the other highlights are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience. With thanks,GabrielleRed Roof ManagementRediResponse Specialist

Hello Pierrette,Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Your comments will be shared with our team for review and further improvements. We value your input and hope to welcome you back in the future for a more enjoyable experience.

Dear Martin,Thank you for taking the time to tell us about your stay at the RED ROOF INN KNOXVILLE NORTH - MERCHANTS DRIVE. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the upkeep of the towels, the uncleanliness of the floor tiles, the broken bath tiles and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to address your concerns.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Teri,We appreciate your feedback and regret to learn about your experience. We take all guest comments seriously and will share your concerns with our team for review. Thank you for bringing this to our attention.

Hello Lisa, We apologize for your experience and thank you for sharing your feedback. We take all guest comments seriously and will address the issues mentioned to ensure a higher quality of service for all future guests. We appreciate your recognition of the efforts made by our staff and will use this as a learning opportunity to improve our services. We hope to welcome you back in the future to showcase our true hospitality standards.

Hello Jennifer,We are sorry to hear about your experience, and we take your feedback seriously. We recommend reaching out to our management team directly to address any concerns regarding your stay. Thank you for bringing this to our attention.

Hello Donald, We take guest concerns seriously and encourage reaching out to management for further assistance. Rest assured, your feedback will be shared with the team for review and improvement purposes.

Hello Jill,Thank you for sharing your experience with us. We're pleased to hear you enjoyed your stay overall. We'll address the concern with the ceiling paint. We appreciate your feedback on the neighboring gas station and will look into it. Our team strives to provide excellent service and will take your comments into consideration for improvement.

Hello Jody, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN KNOXVILLE NORTH - MERCHANTS DRIVE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Joseph,We are pleased to hear that you found our hotel quiet and safe, and that our staff delivered excellent service. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

Hello Merchelli, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN KNOXVILLE NORTH - MERCHANTS DRIVE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello juan, We value your feedback and apologize for the inconveniences you experienced during your stay. Our team will address the room's condition for future guests' comfort. We appreciate your understanding and hope for the opportunity to exceed your expectations in the future.

Hello Julie,We are thrilled to hear you enjoyed your stay with us! Should you have any additional feedback to improve our services, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

Hello Robin, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Stephanie,Thank you for taking the time to share your feedback on your recent stay. We're thrilled to hear that you found our rooms clean and our staff friendly. We also appreciate your compliments on our amazing showers and great water pressure.We're sorry to hear that you found the beds to be uncomfortable. We value your input and will review this with our team to ensure the comfort of our future guests. We hope you consider choosing us again for your next visit to Knoxville.

Hello Chelsea, Thank you for choosing our hotel for your stay and for taking the time to provide your feedback. We're glad to hear that you found our hotel clean and our staff friendly. We apologize for any inconvenience you experienced regarding the issues mentioned in your review. We appreciate your understanding in taking care to leave the room as you found it. We take all feedback seriously and will address these concerns internally. Thank you for recommending our hotel as a budget-friendly option. We hope to have the opportunity to welcome you back in the future.

Hello Joseph,We appreciate your positive rating and we are thrilled to hear that you enjoyed your time with us. We strive to provide exceptional service and a comfortable experience for all our guests. We hope to welcome you back again in the near future.

Hello Charles,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that our accommodations met your needs. We value your suggestion and will keep it in mind as we plan future updates. Please let us know if there is anything else we can do to make your next visit even more enjoyable.

Hello Denise, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your concerns regarding the room condition and amenities provided. Our team will review this with our housekeeping department for improvements. We understand how important a restful night is and will look into addressing the noise levels. Please know that we value your feedback and will take it into consideration for future enhancements.

Hello Hyunil, Thank you for choosing our hotel for your stay. We value your feedback and would appreciate if you could share any specific concerns or suggestions with us directly so we can address them appropriately. We hope you had an overall pleasant experience with us and we hope to welcome you back in the future for a more enjoyable stay.

Hello David,Thank you for sharing your positive experience at our hotel! We are delighted to hear that our staff was friendly and made your stay enjoyable. We strive to provide exceptional service to all our guests. We look forward to welcoming you back for another great stay in the future.

Hello Joseph,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay and received excellent service. We pride ourselves on providing exceptional experiences for our guests, and it's wonderful to know that we met your expectations. We hope to welcome you back again soon for another enjoyable stay.

Hello Edward, Thank you for choosing our hotel for your recent stay. We appreciate your business and value your opinion. Should you have any feedback or concerns regarding your stay, we encourage you to contact us directly so that we may address them appropriately. We hope to have the opportunity to welcome you back in the future.

Dear Joseph,Thank you for taking a moment to write a review of your recent stay at the Red Roof Inn Knoxville North - Merchants Drive. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about you having a good stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Hello Ashlee, Thank you for your feedback. We apologize for any confusion regarding your deposit. Kindly contact our management team directly so they can assist you further with this matter.

Dear Nancy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Knoxville North - Merchants Drive and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,ChirellRediResponse Specialist

Hello Katherine, We're sorry to learn that you had a less than satisfactory experience during your stay at our hotel. We encourage you to reach out to our team directly so we can address any concerns you may have had. We value your feedback and aim to provide a memorable stay for all our guests.

Hi Melissa,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Knoxville North - Merchants Drive with us. It was so rewarding to see that we earned your 4/5 score with our accommodating staff. We were also happy to know that you found our location to be a good place to stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Tyler, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Knoxville North - Merchants Drive. It’s disappointing to see you were displeased with your stay, resulting in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Jennifer, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. Our team typically ensures that all guest rooms are smoke-free, and we apologize if this was not the case in your room. We will address this issue with our housekeeping department to ensure it doesn't happen again. We appreciate your feedback and hope to have the chance to make it up to you in the future.

Hello Norman, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Knoxville North - Merchants Drive. It’s great to see you enjoyed your stay, resulting in a 10/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Cara,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found your room to be clean and enjoyed the quiet atmosphere as well as the efficient air conditioning. We're also glad you enjoyed our hot breakfast and convenient location near local restaurants. While we understand your concern about the surrounding area, we advise all our guests to take necessary precautions with their valuables. We appreciate your feedback and hope to welcome you back in the future.

Hello Wanda,Thank you for your exceptional rating! We appreciate your positive feedback and are thrilled to hear that your stay exceeded your expectations. We strive to provide exceptional service to all of our guests, and we hope to welcome you back in the future for another outstanding experience.

Hello Cedric,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

Hello Scott,Thank you for your positive review of our hotel! We are delighted to hear that you had a great experience and that Michelle provided excellent service at the front desk. We strive to provide exceptional care and comfort to all our guests. We appreciate your feedback and hope to welcome you back in the future.