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Avis sur Hotel Kinsley

3.5 out of 5
Hotel Kinsley
301 Wall St, Kingston, NY

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 146 avis sur 233." "
Note des voyageurs de 8 (Bien), d’après 57 avis sur 233." "
Note des voyageurs de 6 (Satisfaisant), d’après 21 avis sur 233." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 233." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 233." "

9,4/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Marisa

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The Hotel Kinsley is actually four separate buildings within a small radius in Kingston, so if you’re not in the main building, it feels like you’re on your own. When we checked in we were told to go our building, unload our bags, carry them up to our third floor room (no elevators) and then park in a lot down the street. I was there with my mom who has some trouble walking and it was really hard for her negotiating the stairs. When we mentioned this at the front desk and asked for help with our bags, we were told by the one person in the hotel on duty that he was waiting for a “VIP” to arrive and we’d have to wait 20 minutes. It’s one thing to have this kind of setup and get a good deal. But for the prices they’re charging, it’s not unreasonable for guests to expect more. The room was very nice, spacious and clean, and it was great being right in town. But it was not worth the cost.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services Manager le 23 mai 2024
Hi Marisa,Thank you for your post-stay review! We are happy to hear you enjoyed your room, and sorry to hear other expectations were not fully met. All of our locations are advertised as walk-ups only. The great thing about the Pearl St location (same with our John & Fair St locations) is that the parking lots are right next to the buildings. We do our best to assist all of our guests equally and accommodate requests (such as mobility concerns) if given the advance notice. Your feedback is appreciated and taken with much consideration. We hope to have the opportunity to host you again at Hotel Kinsley!

10/10 Excellent

David, Stamford

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services Manager le 14 mai 2024
Thank you for staying with us at Hotel Kinsley!

10/10 Excellent

Tobey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only downside was price. Considering the price, free coffee and tea for guests should be offered considering that electric appliances are not safe in historic buildings.
Séjour de 1 nuit en avril 2024
Réponse de Team Kinsley le 30 avr. 2024
Hi Tobey, Thank you for staying with us at Hotel Kinsley. We appreciate your feedback. We actually do put out complimentary coffee and tea in both our Pearl St lounge and with the Wall St continental breakfast from 7:30 - 10:30am everyday! We apologize if you missed this and hope to have the opportunity to host you again in the future to enjoy all of our amenities!

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel!
Séjour de 1 nuit en avril 2024
Réponse de Team Kinsley le 16 avr. 2024
Thank you for your post-stay review, Patricia! It was a pleasure hosting you. Until next time

2/10 Horrible

James, Dorado

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Parking is 2 blocks away and limited, no elevator, no signage to find hotel, rooms seems incredibly musty, hallway carpets disgusting. This place is not a convenient or proper hotel.
Séjour de 1 nuit en avril 2024
Réponse de Team Kinsley le 30 avr. 2024
James, Thank you for your feedback. All of our locations are advertised as walkups, and we pride our team on being quick to offer help with bags whenever able to. We are sorry to hear you that Hotel Kinsley did not meet your expectations and hope to have the opportunity to host you again in the future to provide a better experience.

10/10 Excellent

Marci, Bronx

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Guest Services Manager le 13 avr. 2024
Thank you. It was our pleasure hosting you!

8/10 Bien

Jonathan Sangmin

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Not worth the cost. The area is nice however
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services Manager le 13 avr. 2024
Hi Jonathan, we are sorry to hear that we did not meet your expectations. We hope to have the opportunity to host you again in the future and provide a more satisfactory experience!

10/10 Excellent

Abigail

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a perfect last minute getaway here. We were in a king room with a fireplace in the Pearl St. building. The room was clean and beautifully decorated. Highly recommend!
Séjour de 1 nuit en mars 2024
Réponse de Charlie, Guest Services Manager le 30 mars 2024
Hi Abigail, Thank you for your review and for choosing to stay with us last minute at Hotel Kinsley! We are so happy to hear you enjoyed your stay in our Pearl St location, and hope to have the opportunity to host you again.

10/10 Excellent

Yousung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice place especially restaurants and bar
Séjour de 1 nuit en février 2024
Réponse de Charlie Webber, Guest Services Manager le 20 févr. 2024
Thank you for your review and for choosing to stay with us at Hotel Kinsley! We are happy to hear you enjoyed our onsite restaurant and bar. We hope to have the opportunity to host you again in the future. All the best,

8/10 Bien

celeste

Les points forts : Infrastructures et conditions de l’hébergement
Lovely continental breakfast. Staff courteous and helpful . Room tasteful and comfortable
Séjour de 1 nuit en février 2024
Réponse de Charlie Webber, Guest Services Manager le 20 févr. 2024
Hi Celeste, Thank you for staying with us at Hotel Kinsley! We are happy to hear our staff was helpful, and that you overall enjoyed your stay. We hope to host you again in the future!

10/10 Excellent

Ellen

Perfect boutique hotel. Elegant but authentic. Everything you need and nothing you don’t. Decor is light, bright and happy. Staff very friendly and efficient. Super cool town, especially for musicians. Great concert venues and lore
Séjour de 1 nuit en février 2024
Réponse de Charlie Webber, Guest Services Manager le 20 févr. 2024
Hi Ellen, We are so pleased to hear that you enjoyed your stay with us at Hotel Kinsley! Kingston is a gem of a place. We hope to have the opportunity to host you again so you can explore the town some more!

10/10 Excellent

linda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de ❤️ Team Kinsley le 27 févr. 2024
Thanks for staying with us Linda! We're so happy you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de ❤️ Team Kinsley le 27 févr. 2024
Come back anytime, Donald!

10/10 Excellent

Angela

Séjour de 2 nuits en janvier 2024
Réponse de ❤️ Team Kinsley le 27 févr. 2024
Thanks for staying with us Angela! Hope you can come back soon!

10/10 Excellent

Rachel

Séjour de 1 nuit en janvier 2024
Réponse de ❤️ Team Kinsley le 27 févr. 2024
Thanks Rachel! So glad you enjoyed your stay!

10/10 Excellent

Morgan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at the Pearly Street Luxury King room and the room was stunning and huge. The bathroom was beautiful. We loved the property and it was so nice having the gym, sauna and massages in the building. The common space in the building was also beautiful. One con was was the building is old so the walls are thin- you can hear cars passing by and people walking up the stairs. The other building was also super nice with the bar and restaurant, very cozy. Staff was nice there were a few interactions where they needed to check with someone else before getting back to us but they were easily resolvable.
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services Manager le 20 févr. 2024
Hi Morgan, Thank you for choosing to stay with us at our Pearl St. location! We appreciate your feedback, and are pleased to hear that you took advantage of our other offered amenities. Thank you for your understanding of the quirks the come along with being located in a historic building, and for your patience with our staff during the busy times. We hope to have the opportunity to host you again at Hotel Kinsley!

6/10 Satisfaisant

Lila

Les points faibles : Propreté
They never came and clean the bedroom as they promise
Séjour de 3 nuits en décembre 2023
Réponse de Guest Services Manager le 20 févr. 2024
Hi Lila, We are very sorry to hear that your room was not refreshed and expectations were not met during your stay with us. We hope to have the opportunity to host you at Hotel Kinsley again in the future and make up for this inconvenience!

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff and very comfortable.
Our stay at the hotel was relaxing and the staff were super friendly. We needed to get some work done, so having access to a converted carriage house/business center was especially nice.
Séjour de 1 nuit en janvier 2024
Réponse de Charlie Webber, Guest Services Manager le 20 févr. 2024
Hi Tammy, Thank you for the review! We are so pleased to hear you enjoyed your stay with us and got use of our additional spaces. The carriage house is a hidden gem We hope to host you again the future!

10/10 Excellent

Timothy

Séjour de 1 nuit en décembre 2023
Réponse de ❤️ Team Kinsley le 27 févr. 2024
Thanks Timothy! We're so glad you enjoyed your stay and hope you can come visit us again soon!

6/10 Satisfaisant

Leonard

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Former bank building
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Douglas

Les points forts : Équipements
Quality of the room was wonderful!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a very clean hotel. No dust anywhere! It is also centrally located and you can walk to all shops and dining including the polar express.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was a nice size with comfortable bed and a nice chair and small desk. There was quite a selection of snacks and beverages for purchase in the room which was good especially because there's not really anything around open late, and the bar closed before 9:00 the night we stayed. The room we stayed in was a well done renovation, and I would highly recommend the Wall St King room. There were a couple of things that showed wear - some of the curtain hooks weren't attached anymore, and the handle of the hand shower was broken. It also took a REALLY long time for the hot water to make it up to the shower early in the morning. Continental breakfast was fairly basic with pastries and fruit. The tea and coffee were quite good. We would definitely stay again if in the area.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious room Great location Gym included Accommodating staff
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Deborah

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old Kingston charm can still be found. This cute hotel in the center of the up town area provides walkable shopping and dinning. The Kinsley restaurant is also a favorite.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We wanted to have dinner nearby & stay for our anniversary.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Erik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Restaurant with outstanding playlist
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Terri

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed at the Kinsley whiel attending a wedding in town. The Kinsley is refreshing, homey and welcoming. There is great attention to detail in the design of the hotel. Would definitely stay there again.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Wonderful hotel, nice amenities
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Debra

Voyage en groupe
Les points faibles : Personnel et service et équipements
Wi-Fi didn’t work all weekend. First night thermostat didn’t work, too hot in room Second night fixed it was too cold They offer NO amenities. No one came to our room to bring new towels. We couldn’t even get coffee or tea at 8pm to drink in lounge at Pearl St location. We walked to order in restaurant. Told If we drank it at restaurant it would be at least 15 minutes as 6 parties had just been seated. There was only 1 bartender working for a packed bar and restaurant. There were no attempts at any follow up customer service. As we went to leave our friend forgot his jacket in room and was locked out. Called front desk who sent someone over to let him in to get coat. Waited 20 minutes and he called front desk again. Staff member was waiting inside hotel having gone in back entrance for someone who was locked out of building ! Would not recommend anyone stay here and it is extremely overpriced for essentially just renting a room to sleep in.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Monet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Kitty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Claudia

Séjour de 1 nuit en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

8/10 Bien

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique hotel, but needs a better breakfast
The hotel is in a fantastic location. Very unique hotel with great staff. However the breakfast service is woefully inadequate for the premium price if the hotel.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Dustin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay! Just keep in mind since it’s an old bank they don’t have parking close. The lot is a bit further than you might think but a nice walk.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Noemie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful space in a small town
Séjour de 2 nuits en septembre 2023
Réponse de ❤️ Team Kinsley le 2 oct. 2023
Thank you so much for staying with us!

8/10 Bien

Yulia

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Very nice hotel and great staff. The sound isolation in the rooms is not great.
Séjour de 1 nuit en septembre 2023
Réponse de ❤️ Team Kinsley le 2 oct. 2023
Thanks for staying with us Yulia and the feedback! We're sorry if things were a bit noisy that night, but we welcome you to call our front desk to tell us more!

10/10 Excellent

Geoffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful boutique hotel. Love everything about it!
Séjour de 2 nuits en septembre 2023
Réponse de ❤️ Team Kinsley le 2 oct. 2023
Thanks Geoffrey! We hope to have you back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our stay
We stayed at the Wall Street location and it was perfect. The room was very clean, the soap/lotion/shampoo/conditioner in the room was a local brand and smelled delicious, the restaurant downstairs was amazing, and they have a simple but very nice complimentary breakfast in the morning. The location is perfect if you want to walk to/from restaurants and shops. For anyone with issues with stairs, there is no elevator.
Séjour de 2 nuits en septembre 2023
Réponse de ❤️ Team Kinsley le 2 oct. 2023
Thank you so much for staying with us and this kind review. SO happy that you enjoyed the hotel, restaurant and our beautiful neighborhood.It's true! We're a walk up with no elevator, but its never more than 2 flights to the rooms ;)

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de ❤️ Team Kinsley le 2 oct. 2023
Thank you for staying with us!

8/10 Bien

Roxanne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very enjoyable stay.
Really nice boutique hotel in old renovated bank building in historic uptown Kingston. Right in the center of very walkable area with shops, cafes, museums, pre-Revolutionary War buildings. Very tasteful yet contemporary decor with very clean rooms and comfortable beds. Restaurant downstairs has nice hip vibe, great food, but very high price tag! $34 for small serving of sea bass and asparagus, had two glasses of wine—$32! The sour cream dark cherry ice cream from local Nancy’s of Woodstock was the most heavenly ice cream I’ve ever had! Be aware there is no elevator in the building, so must climb two to three floors up to rooms. Enjoy the splurge! But you can always go to any number of other local restaurants for less expensive dinner.
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de ❤️ Team Kinsley le 11 sept. 2023
Thanks for staying with us. We wished we scored higher with you. We would love to hear more about your stay and see what we can do to make it better for next time.

8/10 Bien

Munira

Séjour de 1 nuit en août 2023
Réponse de ❤️ Team Kinsley le 4 sept. 2023
Thanks for staying with us Munira!

6/10 Satisfaisant

Jonathan

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No
Séjour de 1 nuit en août 2023
Réponse de ❤️ Team Kinsley le 11 sept. 2023
Why not?

10/10 Excellent

Irene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very flowing. Room very very clean. Perfectly located. Parking available. Very quite . Love it
Séjour de 2 nuits en août 2023
Réponse de ❤️ Team Kinsley le 23 août 2023
Thanks so much for staying with us Irene. We're so glad you enjoyed your stay and hope to see you again real soon.

10/10 Excellent

simon

Les points forts : Propreté
Séjour de 2 nuits en juillet 2023
Réponse de ❤️ Team Kinsley le 18 août 2023
Thanks Simon! Come back anytime ;)

8/10 Bien

jasmine

Séjour de 2 nuits en août 2023

10/10 Excellent

Amanda

Séjour de 1 nuit en août 2023
Réponse de ❤️ Team Kinsley le 18 août 2023
Thanks for staying with us Amanda! We hope you can come again sometime soon :)

6/10 Satisfaisant

Jeffrey, Portland

Séjour de 1 nuit en août 2023
Réponse de ❤️ Team Kinsley le 11 août 2023
Sounds like it was "okay" but we wished it was better than that for you. Give us a call or shoot us an email if there's anything more you would like to share. Thanks for staying with us!