Trouvez des Hôtels familiaux à Kigali

« La chambre était propre et bien rangée, le personnel était courtois à l'acceuil et au cafétariat. Malheuresement, le pickup à l'aéroport n'a pas été organisé malgré ma demande. »

« Hôtel très confortable, bien situé, service impeccable….. un petit manque malgré tout, le petit déjeuner qui n’est pas à la hauteur. Le personnel est incroyable, merci à eux. »

« La propreté de lieu »

« Room was clean spacious and acceptable. Sparingly/minimally furnished. Just a little stool not even a chair on which to sit. This could be easily improved. Grace the host was very courteous and helpful though. »

« Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my...

« One thing to keep in mind when you book a single room. No AC nor Fan - I kept them at 5 stars because the staff was very accommodating and found a fan for me. »