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Avis sur Hotel Campanile Northampton

3 out of 5
Hotel Campanile Northampton
Junction15 - M1, Loake Close, Grange Park, Northampton, England

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 377 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 382 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 137 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 62 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 42 avis sur 1000." "

8,6/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Yvon

Séjour de 1 nuit en mai 2023
Réponse de Relations Team Manager. le 13 mai 2023
Thankyou for writing a review of your stay! We are very pleased to hear you enjoyed your stay with us at Campanile Northampton.

10/10 Excellent

george, st hilaire la treille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel well placed with easy access to the motorway and nearby town would recommend to friends

8/10 Bien

pepe34, b

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
hotel proche du circuit silverstone et de luton
rien a ajouter facile a trouver et proche de lieu stratégique

10/10 Excellent

DENIS, BRUZ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nuit étape
arrêt pour une nuit avant de rejoindre Liverpool. Parfait car proche de l'autoroute et disposant d'un restaurant.

8/10 Bien

Pierre, Strasbourg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good overnight stop
Séjour de 1 nuit en mars 2024
Réponse de Relations Team Manager le 27 mars 2024
We are very pleased that You enjoyed Your stay with us! We hope to accommodate You again soon!

6/10 Satisfaisant

Peter, BOLTON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and tidy but had the cleaners knocking and coming into my room for cleaning
Séjour de 1 nuit en mars 2024
Réponse de Relations Team Manager le 12 mars 2024
Thank you for leaving us a review and feedback of your stay at Campanile Northampton. We are very pleased to hear that you had a pleasant stay with us and we apologise for any inconveniences caused by our housekeeping team. We hope to welcome you again soon!

10/10 Excellent

Robert

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing
Séjour de 1 nuit en mars 2024
Réponse de Relations Team Manager le 9 mars 2024
Thank you for leaving us a review of your recent stay with us at Campanile Northampton. We hope to welcome you again soon!

8/10 Bien

Rex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good.
Séjour de 1 nuit en février 2024
Réponse de Relations Team Manager le 6 mars 2024
Thank you for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear you have had a wonderful stay with us. We hope to welcome you again soon!

8/10 Bien

Sandra

Les points forts : Propreté, personnel et service, équipements
Hotel was perfect for my needs. Floor in shower was very cracked and aerial for bbc was not good but everything else was fine. Used the restaurant and the starter that i had was excellent.
Séjour de 3 nuits en février 2024
Réponse de Relations Team Manager le 18 févr. 2024
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you enjoyed your stay and our restaurant food. We hope to accommodate you again. Kind Regards

8/10 Bien

Jayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Relations Team Manager le 17 févr. 2024
Thank you for leaving a review of your most recent stay with us at Campanile Northampton!

10/10 Excellent

Jean

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The hotel was good, the weekend receptionists were excellent
Séjour de 1 nuit en février 2024
Réponse de Relations Team Manager le 17 févr. 2024
Thank you for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

8/10 Bien

Obinna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly staff and smooth check-in
Séjour de 2 nuits en janvier 2024
Réponse de Relations Team Manager le 17 févr. 2024
Thank you for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

10/10 Excellent

Steven

Séjour de 2 nuits en février 2024
Réponse de Natalie W - Duty Manager le 24 mars 2024
Thank you for leaving us a review of your recent stay with us at Campanile Northampton. We hope to welcome you again soon!

4/10 Médiocre

Paul

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not Great.
Paper thin walls in rooms. Loads of noise most of the night (till 2am at least) in corridors and adjacent rooms. Basically felt like student halls of residence. Room not tidied properly on arrival (empty water bottle left on shelf) and generally a classic case of “you get what you pay for”, I suppose.
Séjour de 2 nuits en février 2024
Réponse de Natalie W - Duty Manager le 5 févr. 2024
Dear Guest,Thank you for taking time to leave us a review and feedback. I am regretful to hear that the room was not up to standards- please note, there is always a team member at the desk and are more than happy to change guests rooms to be more suitable. We apologies if the room was not cleaned properly however, should you have told reception, the team would have moved you to another room for your 2 night stay.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very polite and helpful staff
Séjour de 3 nuits en janvier 2024
Réponse de Natalie W- Duty Manager le 5 févr. 2024
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you enjoyed your stay and we hope to accommodate you again. Kind Regards,

10/10 Excellent

Kamran

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy guest
Great experience overall. Nice and comfy bed, clean and cozy room.
Séjour de 14 nuits en janvier 2024
Réponse de Relations Team Manager le 29 janv. 2024
Thankyou for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

2/10 Horrible

Lutendo

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Relations Team Manager le 29 janv. 2024
Thank you for leaving a review of your recent stay with us at Campanile Northampton. We are very disheartened to hear that you have not had an enjoyable stay with us. We would like to welcome you again soon to prove that an unenjoyable stay is not the Hotel standards that we have set.

8/10 Bien

Kieran

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
It was what you needed for a cheap one night stay. Had all of the facilities required
Séjour de 1 nuit en janvier 2024
Réponse de Relations Manager le 14 janv. 2024
Good evening Thank you for your review, we hope to welcoming you again.

10/10 Excellent

Benjamin

Bajja
Réponse de Relations Team Manager le 22 janv. 2024
Thank you for leaving us a review of your recent stay with us! We are very pleased to hear that we have met your expectations on this occasion. We hope to welcome you again soon!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Relations Team Manager le 12 janv. 2024
Thankyou for leaving a review of your most recent stay with us at Campanile Northampton. We are thrilled to hear that we have met your expectations. We would love to welcome you again soon!

8/10 Bien

Valerie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warm & comfy. Had to ask for extra towels which staff provided quickly.
Séjour de 1 nuit en janvier 2024
Réponse de Relations Team Manager le 12 janv. 2024
Thank you for leaving a review and leaving feedback for your most recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay. We would love to welcome you again soon!

10/10 Excellent

Owen

Séjour de 2 nuits en décembre 2023
Réponse de Relations Team Manager le 4 janv. 2024
Thank you for leaving us a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

Owen

Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 28 déc. 2023
Thankyou for leaving us a review of your recent stay with us! We are very pleased to hear that you have had an enjoyable stay. We hope to welcome you in the future!

8/10 Bien

Jane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

Annie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AnnVee stay
Loved my stay, clean nice hotel
Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving us a review of your recent stay with us! We are very pleased to hear you have enjoyed your stay with us. We hope to welcome you again soon!

10/10 Excellent

Kirstie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
This hotel was booked to break up a long drive. It was good value for money, very clean with professional and welcoming staff. We arrived late and left early and there were staff available and nothing was too much trouble. My only criticism (and I'm clutching at straws here!) was that the floorboards are creaky so I was worried about waking people on the floor below us as we were up early to leave. The room had everything we needed for an overnight stay. For the price it was excellent value for money and I would confidently book this again. Travelling on my own with my son I felt safe here and it was really convenient for the motorway without being noisy. Great hotel.
Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton! We are very pleased to hear that you have enjoyed your stay. We would love to welcome you again soon!

10/10 Excellent

Luke

The room smelt of sewage as if the drains had backed up, the aircon in the room couldn’t be altered so had to have the window open as the room got Hot. The staff were friendly and polite once they turned up on the desk.
Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving us a review of your recent stay with us at Campanile Northampton. We are very sorry to hear that you were faced with some issues during your stay. Thankyou for bringing this to our attention and we can promise you will not experience the same in the future!

8/10 Bien

kuldip

Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

Nicholas

Séjour de 4 nuits en décembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

Andy

Séjour de 1 nuit en novembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

10/10 Excellent

Oghenetega

Séjour de 1 nuit en novembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stayed on business good time everything was fine
Séjour de 3 nuits en novembre 2023
Réponse de Relations Team Manager. le 16 nov. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear you have enjoyed your stay. We hope to welcome you again soon!

8/10 Bien

Sophie

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
okay stay
hotel was lovely clean freindly and hepful staff room looked moderen only downfal bed were extremely uncomfortable
Séjour de 1 nuit en novembre 2023
Réponse de Natalie W - Duty Manager le 13 nov. 2023
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you you had a good stay. We are sorry if the bed caused any inconvenience to your stay.

10/10 Excellent

Rozana

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good value for money Clean. Staff excellent Parking at the premises and included in the price. Overall pretty good
Séjour de 1 nuit en novembre 2023
Réponse de Natalie W - Duty Manager le 13 nov. 2023
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear you had a lovely stay and we hope to see you again.

8/10 Bien

Carla

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Fine for a quick overnight stay.
The staff were really friendly, helpful and welcoming. The hotel room needed a repaint and was quite tired in places (the loo seat had seen better days!) but it was clean and comfortable. There was no hair dryer or iron in the room and they only provide one towel per person (though there were two bath towels in the twin room I stayed in). I would at least expect a hand towel per person, and I’ve never been to a hotel where this isn’t provided before. From checking other reviews after my stay this is a standard procedure but one that needs to be changed in my opinion.
Séjour de 1 nuit en novembre 2023
Réponse de Relations Team Manager. le 9 nov. 2023
Thankyou for leaving us a review and providing us with your feedback. This is important as it allows us to make amendments to our procedures based on the guests perspective. We are pleased to hear on the most part you have enjoyed your stay with us at Campanile Northampton. This criticism will be discussed with the team. We hope to welcome you again in soon!

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really good and clean, staff were super.
Séjour de 1 nuit en novembre 2023
Réponse de Natalie W - Duty Manager le 5 nov. 2023
Dear Guest, Thank you for your review and feedback, we are pleased to hear you enjoyed your stay with us and we hope to see you again!

8/10 Bien

Grant

Séjour de 1 nuit en novembre 2023
Réponse de Relations Team Manager le 27 déc. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are very pleased to hear that you have enjoyed your stay and we hope to welcome you again soon!

8/10 Bien

Lynette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay with exception of old and tired mattress
The stay was pleasant, the site clean and staff were friendly. The only let down was an uncomfortable night sleep on which was clearly a well used old mattress which was bumpy with hard uneven springs pushing through.
Séjour de 1 nuit en octobre 2023
Réponse de Relations Team Manager. le 29 oct. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. I am pleased to hear you had an overall pleasant stay with us. I will pass along your feedback to the relavent teams.

8/10 Bien

Alex

Séjour de 2 nuits en octobre 2023
Réponse de Relations Team Manager. le 29 oct. 2023
Thankyou for leaving a review of your recent stay with us at Campanile Northampton. We are pleased to hear you have enjoyed your stay with us. We hope to welcome you again soon.

10/10 Excellent

Mary

Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 25 oct. 2023
Good afternoon We are glad that you enjoyed your stay. We hope to welcome you again Kind regardsRelations Manager

4/10 Médiocre

Naomi

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Lights broken. No where to put anything in bathroom.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie W - Duty Manager le 11 oct. 2023
Dear Guest,Thank you for taking time to leave us a review and feedback, we are sorry to hear about the issues you had with your room. Our reception is open 24/7 and our team are more than happy to help with any guests issues and move guests to a more accommodating room to ensure our guests have the best stay possible. We hope to accommodate you again.

8/10 Bien

Norman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel. Friendly staff at reception. Room clean. Shower good. It had a restaurant and it serves food in the evening. Choices are limited. However across the road is a Harvester.
Séjour de 1 nuit en octobre 2023
Réponse de Natalie W - Duty Manager le 11 oct. 2023
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear the positives from your stay and we will pass all information to the relevant teams. We hope to accommodate you again.

8/10 Bien

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generally good for a short stay. Room clean and decent size. Hotel staff were lovely and happy to help. Negatives are the breakfast (very dry and luke warm) and the shower curtain which almost wraps around you as you have a shower. Otherwise fine and very convenient for Silverstone.
Séjour de 1 nuit en septembre 2023
Réponse de Natalie W - Duty Manager le 11 oct. 2023
Dear Guest,Thank you for your review and feedback, we are pleased to here about the positives of your stay. We are sorry to hear certain areas of your stay had a negative impact. I will pass the relevant information to the relevant teams. We hope to accommodate you again.

6/10 Satisfaisant

Financier

Voyage en famille
Les points forts : Personnel et service
The booking process was seamless, staff are friendly. My room was clean & comfortable. What I did not like is the hotel introduced a new £50 deposit on check in , they do not disclose that your deposit will be refunded after 14 days. The hotel should be very clear on this.
Séjour de 2 nuits en septembre 2023
Réponse de Natalie W - Duty Manager le 24 sept. 2023
Dear Guest, Thank you for taking time to leave us a review and feedback, we are pleased to hear the positives about your stay. Our new policy for the 50 pre authorisation has now been in place for 2 months, we release the funds on the day at 14:00hrs. Once we have released the funds, it will take up to 7 working days to reach your bank back in your available balance but will not show as a refund. We are sorry for any inconvenience this caused. Kind Regards

10/10 Excellent

Luke

Séjour de 1 nuit en septembre 2023
Réponse de Relations Team Manager. le 18 sept. 2023
Thankyou for leaving us a review of your recent stay! We are very pleased to hear that we have met your expectations on this occasion. We hope to welcome you again soon!

10/10 Excellent

Shaun

Séjour de 1 nuit en septembre 2023
Réponse de Esme - Duty manager le 16 sept. 2023
Good Evening Thank you for your positive feedback. We hope to accommodate your again.

2/10 Horrible

Rowell

Séjour de 1 nuit en septembre 2023
Réponse de Relations Team Manager. le 15 sept. 2023
Thankyou for writing a review of your stay with us at Campanile Northampton. We are regretful to hear you did not have a pleasant stay. We hope to welcome you again soon to ensure the negative stay was the exception.