Avis
9,2
Merveilleux
9,2/10
Propreté
9,4/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
20 sept. 2023
Séjour de 1 nuit en septembre 2023
Réponse de Emily, Front Desk Manager le 22 sept. 2023
Thank you so much for your feedback Nicolas! We hope we can have you back again soon!
10/10 Excellent
Tori
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tori
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 26 avr. 2024
Thank you for your feedback Tori! We are so happy you had a good stay and some good food while you were here! We hope we can have you back again soon!
10/10 Excellent
Donal A
Voyage en famille, Voyage d’affaires
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donal A
Séjour de 2 nuits en avril 2024
Réponse de Emily, Front Desk le 26 avr. 2024
Thank you for your feedback Donal! We are so glad you enjoyed everything about your stay. We hope we can have you back again soon!
8/10 Bien
Julie
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 26 avr. 2024
Thank you for your feedback Julie! We hope we can have you back again soon!
10/10 Excellent
Whitney
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whitney
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 26 avr. 2024
Thank you for your feedback Whitney! We hope we can have you back again soon!
8/10 Bien
harold
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
harold
Séjour de 2 nuits en mars 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Harold,Thanks for your kind comments and for staying with us at the Lodge. We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Ali, Portland
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ali
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Ali,Thanks for your kind comments and for staying with us at the Lodge. We hope to see you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
6/10 Satisfaisant
Caitlin
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Caitlin
Séjour de 2 nuits en avril 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Caitlin,Thanks for taking time to provide feedback. I'll be following up with Housekeeping and Maintenance on the challenges you mentioned. My apologies on these issues.Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Nichole
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nichole
Séjour de 1 nuit en avril 2024
10/10 Excellent
Jessica, Vancouver
Voyage en famille, Voyage d’affaires
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en janvier 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Jessica,Thanks for choosing to stay with us and for your kind score. We strive to create a positive and memorable experience for everyone who walks through our doors. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Jessica
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en avril 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Jessica,Thanks for staying with us and for your kind comments! Our staff really makes the difference and cares about everyone who walks through our doors. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
gregory, Grants Pass
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gregory
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Gregory,Thanks for choosing to stay with us at the Lodge and for your kind remarks! We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
8/10 Bien
MARINETTE, VANCOUVER
Voyage en famille avec de jeunes enfants
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARINETTE
Séjour de 4 nuits en avril 2024
Réponse de Patrick Connolly le 19 avr. 2024
Hi Marinette,Thanks for your feedback! We'll have the Maintenance team look at the pool and jacuzzi and address if needed. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
James
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 2 nuits en avril 2024
Réponse de Patrick Connolly le 19 avr. 2024
Hi James,Thanks for your kind remarks and staying with us at the Lodge! Our staff really makes the difference and we really value and love them all! Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
8/10 Bien
Sam, Anchorage
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sam
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk Manager le 17 avr. 2024
Thank you so much for your feedback Sam! We hope we can have you back again soon!
10/10 Excellent
Trevor
Voyage en famille avec de jeunes enfants
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Trevor
Séjour de 2 nuits en avril 2024
Réponse de Emily, Front Desk Manager le 17 avr. 2024
Thank you so much for your feedback Trevor! We are so glad we meet your standards and we are excited to have you all back next year!
4/10 Médiocre
Whitney
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whitney
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 17 avr. 2024
Thank you for your feedback Whitney. We are sorry that the room type got mixed up here at the hotel. I will reach out to Expedia and see what went wrong. Hope we can have you back on Sunday again to make it up to you!
10/10 Excellent
Larissa
Voyage en famille, Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larissa
Séjour de 2 nuits en janvier 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Larissa!I'm glad you enjoyed your experience with us at the Lodge! We hope to see you again soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Kelly
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 2 nuits en avril 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Kelly,I'm glad you enjoyed your time here and found us a great place to stay. Our people really make the difference! Thanks and have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Jamie, Longview
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Jamie,Thanks for your kind words! I'm glad you had a fun night and hope you come see us again soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Nicole
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Nicole,I'm glad you had a positive experience with us and we hope to see you again soon. Thanks and have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
john, KLAMATH FALLS
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
john
Séjour de 3 nuits en avril 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Terri, Longview
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terri
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Terri!Thanks for all your kind remarks, especially about our staff. We are fortunate to have such a great group of people here at the Lodge and Hudson's! We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Stephanie
Voyage d’affaires
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 2 nuits en avril 2024
Réponse de Patrick Connolly le 15 avr. 2024
Hi Stephanie,Thanks for your kind comments about our hotel! Our Housekeeping and Maintenance team do a great job in keeping our building clean and functioning. I'll pass along your comments to the entire team. Thanks again and we look forward to seeing you soon. Have a great day!Hi Cheryl,Thanks for your kind score and for staying at the Lodge! I'm glad we were able to exceed your expectations and look forward to seeing you again soon. Thanks and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
8/10 Bien
Scott
11 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Scott
Séjour de 2 nuits en avril 2024
Réponse de Emily, Front Desk le 11 avr. 2024
Thank you for your feedback Scott. I am so sorry that housekeeping didn't service your room for you, I will pass this along to their manager. We hope we can have you back again soon!
10/10 Excellent
Lisa
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 12 avr. 2024
Hi Lisa!Thanks for your kind score and for choosing to stay at the Lodge. Our team really makes the difference and we value and love them all very much. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Whitney
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whitney
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 10 avr. 2024
Thank you so much for your feedback Whitney! We hope we can have you come back again soon!
10/10 Excellent
Shelley
Voyage en famille
8 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Shelley
Séjour de 1 nuit en avril 2024
Réponse de Emily, Front Desk le 10 avr. 2024
Thank you for your feedback Shelley! We are so glad you and the kids had a good time! We hope we can have you all back again soon!
10/10 Excellent
Kelly
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelly
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 8 avr. 2024
Hi Kelly,Thanks for your kind words, especially about Carter (the Front Desk Supervisor who checked you in). Carter is an amazing person who really cares about our guests and staff. I'll pass along your comments to the entire team for their enjoyment. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Chris
Voyage en groupe
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 8 avr. 2024
Hi Chris,Thanks for staying with us and for your kind words. Hudson's does an amazing job with food and service! We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
David
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 8 avr. 2024
Hi David,Thanks for your kind words about our hotel and staff. We are so fortunate to have great people who really care on our team. I'll pass along your comments to everyone here for their enjoyment. Thanks for staying with us and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
8/10 Bien
Sari
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sari
Séjour de 1 nuit en avril 2024
Réponse de Patrick Connolly le 8 avr. 2024
Hi Sari,Thanks for choosing to stay with us. We hope to see you again when your travels bring you to our area. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Whitney
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whitney
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 3 avr. 2024
Hi Whitney,I'm glad you enjoyed Hudson's Bar and Grill. They do an incredible job with the food and service! We appreciate you staying and dining with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
8/10 Bien
Robin
Voyage en famille avec de jeunes enfants, Voyage d’affaires
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 3 nuits en mars 2024
Réponse de Patrick Connolly le 3 avr. 2024
Hi Robin,Thanks for all your kind comments, especially about our staff. We are fortunate to be surrounded by great people who really care about each other. We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Heather
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 2 nuits en mars 2024
Réponse de Patrick Connolly le 3 avr. 2024
Hi Heather,Thanks for your kind comments, especially about our front desk staff. They are a great group of people who care about our guests and each other. I'll pass along your comments to the entire team for their enjoyment. We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Lizbeth, Vancouver W
1 avr. 2024
Lizbeth
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Lizbeth,Thanks for staying with us and for your kind score. We look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Gary, Washougal
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 1 avr. 2024
Hi Gary,Thanks for staying with us at the Lodge! I'm glad you found our property quiet. Thanks again and have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Michael
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en mars 2024
Réponse de Patrick Connolly le 1 avr. 2024
Hi Michael,I'm glad you enjoyed your time with us at the Lodge! We appreciate you staying with us and look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Stanley, Bonney Lake
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stanley
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 1 avr. 2024
Hi Stanley,We're glad you found us too! Thanks for staying at the Lodge and we look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Sally
31 mars 2024
Sally
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 22 avr. 2024
Hi Sally,Thanks for choosing to stay with us and for your kind score. We strive to create a positive and memorable experience for everyone who walks through our doors. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Whitney
Voyage en couple
31 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Whitney
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 1 avr. 2024
Hi Whitney,I'm glad you found our hotel clean and friendly. Our Housekeeping team does an amazing job keeping our building clean and tidy. Thanks for choosing to stay with us and we look forward to seeing you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Kami
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kami
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 1 avr. 2024
Hi Kami,Thanks for all your kind comments! Our team really makes the difference and we appreciate them all very much. Thanks again and we look forward to seeing you soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
10/10 Excellent
Josue
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josue
Séjour de 1 nuit en mars 2024
Réponse de Patrick Connolly le 19 avr. 2024
Hi Josue,Thanks for your kind score and staying with us at Lodge. We hope to see you again soon. Have a great day!Patrick ConnollyAssistant General ManagerThe Heathman Lodge
8/10 Bien
Janine
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janine
Séjour de 2 nuits en mars 2024
Réponse de Emily, Front Desk le 30 mars 2024
Thank you for your feedback Janine! I am so sorry there are supposed to be hairdryers in every room! Please give us a call at the front desk next time and we can definitely bring you missing items from your room. But I will also let housekeeping know we are missing a hair dryer! I am sorry again and we hope we can have you back again soon!
10/10 Excellent
Mariela
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mariela
Séjour de 4 nuits en mars 2024
Réponse de Emily, Front Desk le 30 mars 2024
Thank you so much for your feedback Mariela! We hope we can have you back again soon!
6/10 Satisfaisant
Pa
28 mars 2024
Pa
Séjour de 3 nuits en mars 2024
6/10 Satisfaisant
Emanuel
27 mars 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Emanuel
Séjour de 1 nuit en mars 2024
Réponse de Emily, Front Desk Manager le 17 avr. 2024
Thank you so much for your feedback Emanuel. We hope we can have you back again soon!
8/10 Bien
Heidi
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
Heidi
Séjour de 1 nuit en février 2024
Réponse de Emily, Front Desk Manager le 28 mars 2024
Thank you for your feedback Heidi! We are glad that you enjoyed your hotel room but are so sorry to hear you had noisy neighbors. We are at the Front Desk 24 hours a day so give us a call and we can send security for the noise complaint. We hope we can have you back again soon!
10/10 Excellent
Robert, Phoenix
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de Emily, Front Desk Manager le 27 mars 2024
Thank you for your feedback Robert! We are so glad that you continue to come back and are so glad you enjoy our property and service. We hope we can have you back again soon!
10/10 Excellent
ED
Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ED
Séjour de 2 nuits en mars 2024
Réponse de Emily, Front Desk Manager le 27 mars 2024
Thank you so much for your feedback ED. We are so glad that you had a good stay and we hope we can have you back again soon!