Piscine couverte

Avis sur Leeming Wells

4 out of 5
Leeming Wells
Long Causeway Oxenhope, Keighley, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 22." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 22." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 22." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 22." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 22." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Upon arrival
Séjour de 1 nuit en mai 2024
Réponse de Leeming Wells le 17 mai 2024
Thank you Christine for leaving a positive review, we appreciate your time and we are pleased you enjoyed your stay with us at Leeming Wells.

10/10 Excellent

Fiona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leeming Wells is well located for a number of tourist destinations, Haworth and the Brontes, Pendle Witch tours, Penistone Hill Country Park to name a few. The room had beautiful views, was a good size and very clean. The hotel has a lovely indoor pool. Breakfast at the pub next door was generous and very tasty.
Séjour de 1 nuit en mai 2024
Réponse de Leeming Wells le 10 mai 2024
Thank you Fiona for taking time to leave a positive review, we very much appreciate it and we are pleased you enjoyed your stay with us.

10/10 Excellent

Mervyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy hassle free check in. Rooms were clean and warm. Pleasant lounge to relax in and the free use of the swimming pool was a bonus.
Séjour de 1 nuit en avril 2024
Réponse de Leeming Wells le 26 avr. 2024
Thanks very much Mervyn for taking time to leave a positive review, we very much appreciate it.

10/10 Excellent

Shaun

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, fantastic breakfast and friendly team looking after us.
Séjour de 2 nuits en avril 2024
Réponse de Leeming Wells le 26 avr. 2024
Thanks very much Shaun for taking time to leave a positive review, we very much appreciate it.

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay. Lovely pub next door with great breakfast.
Séjour de 1 nuit en février 2024
Réponse de Leeming Wells le 20 févr. 2024
Thank you for taking time to leave us a positive review, we very much appreciate it and we are pleased you enjoyed your stay with us.Thank you.

8/10 Bien

Neal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Leeming Wells le 19 févr. 2024
Many thanks for taking time to leave a positive review, we very much appreciate it.

6/10 Satisfaisant

mary

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No wifi in the rooms, only limited wifi in the communal lounge. Hot water pressure not high enough for the shower over the bath in both rooms so we could only have tepid showers.
Séjour de 4 nuits en janvier 2024
Réponse de Leeming Wells le 22 janv. 2024
Hi Mary, we are sorry to hear you were disappointed during you stay with us at Leeming Wells. We are not aware that you reported any of the issues you experienced during your stay with us. We would have certainly looked into the problems you encountered if this was brought to our attention. The showers all have additional pumps to increase the pressure and the temperature is controlled by the guests. We will look into this matter to make sure the showers are working correctly, however we have not had any other complaints. The wifi is a bit hit and miss due to our remote location and we are sorry for the inconvenience this has caused you.

4/10 Médiocre

Graham

Voyage en couple
We were given a room that was adjoining and coujd hear every word of the abuse and noise in the room next door. As we couldn’t get Netflix it was a bonus. Mould in the room and air fresheners to cover the smell. Pub and breakfast fantastic and great staff.
Séjour de 2 nuits en décembre 2023
Réponse de Leeming le 8 janv. 2024
Thank you so much for your feedback, we are very sorry your experience with us did not live up to your expectations.Sadly as we were not made aware of your complaint at the time, we were unable to help you during your stay.Unfortunately the guest next door to your room did have an accident that evening, for obvious reasons we cannot go into detail but it is understandable that you might have heard a commotion. We are very sorry for the inconvenience you were caused. Also, on occasions, we do have to deal with leaks that can cause damp problems due to the wild extreme weather we might endure through winter because of our remote location. We assure you we address the problem immediately if it occurs. If you had have expressed at the time that you were unhappy with your room then we would have done our best to relocate you in a different room that you were happy with. We can only apologise for any inconvenience caused. We have now had this problem sorted by our maintenance team.We would again like to thank you for your feedback. We take all reviews seriously .We hope we can welcome you back in the future with a positive experience

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Leeming Wells le 4 janv. 2024
Thank you very much for taking time to leave your review. We very much appreciate you taking the time to leave a positive review and we hope you will visit us again in the future.

8/10 Bien

R

Séjour de 1 nuit en décembre 2023
Réponse de Leeming Wells le 4 janv. 2024
Thank you very much for taking time to leave your review. We very much appreciate you taking the time to leave a positive review and we hope you will visit us again in the future.

10/10 Excellent

Stuart

Séjour de 1 nuit en décembre 2023
Réponse de Leeming Wells le 4 janv. 2024
Thank you very much Stuart for taking time to leave your review. We very much appreciate it and we are glad you enjoyed your stay with us at Leeming Wells.

10/10 Excellent

Chris, England

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was good, rooms were warm and of a good standard. The food was very good.
Séjour de 1 nuit en novembre 2023
Réponse de Leeming Wells le 13 nov. 2023
Thank you very much Chris for taking time to leave your review. We very much appreciate it and we are glad you enjoyed your stay with us at Leeming Wells.

10/10 Excellent

Morgan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Break away
Stay here a few times a year. Always amazing
Séjour de 1 nuit en novembre 2023
Réponse de Leeming Wells le 6 nov. 2023
Thank you Morgan for taking time to leave a good review. We very much appreciate it.Best regardsAndrea

8/10 Bien

Simon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will be back
Great place to stay, great food at pub
Séjour de 1 nuit en octobre 2023
Réponse de Leeming Wells le 30 oct. 2023
Thank you Simon.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Leeming Wells le 10 oct. 2023
Thank you Gary for your positive review, we very much appreciate your time to respond. Kind regards Leeming Wells.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unexpectedly Brilliant
Didn’t expect to like Leeming Wells as much as we did. Felt very comfortable in our room with everything we needed. Absolutely loved the pool and the booking system so it was totally private. Had dinner at the Dog & Gun next door which was brilliant and that’s where breakfast is served - great choice and delicious. Really enjoyed our stay.
Séjour de 1 nuit en septembre 2023
Réponse de Leeming Wells le 10 oct. 2023
Thank you Catherine for your positive review, we very much appreciate your time to respond and we are pleased you enjoyed your stay with us. Kind regards Leeming Wells.

10/10 Excellent

Claire

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Leeming Wells le 10 oct. 2023
Thank you Claire for your positive review, we very much appreciate your time to respond and we are pleased you enjoyed your stay with us. Kind regards Leeming Wells.