Intérieur

Avis sur Oasis Kathmandu Hotel

3 out of 5
Oasis Kathmandu Hotel
Keshar Mahal Marg, Thamel, Kathmandu

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 178 avis sur 260." "
Note des voyageurs de 8 (Bien), d’après 72 avis sur 260." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 260." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 260." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 260." "

9,4/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Raphael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Le directeur de cet hôtel est probablement un des hommes les plus gentils au monde…. L’hôtel est propre, le petit dej (nepalais) convient très bien, et l’emplacement est super
Séjour de 7 nuits en mars 2024
Réponse de Firoj le 14 mai 2024
Thank you very much for your wonderful review.

8/10 Bien

Christian

Séjour de 2 nuits en mai 2022
Réponse de Firoj le 21 mai 2022
Dear Guest, Namaste & Greeting From Oasis Kathmandu Hotel! Thank you for taking the time to write your feedback following your visit to the Oasis Kathmandu Hotel. We work hard and with great joy to accomplish this kind of experience for every single one of our guests. It's great to know that you enjoyed your stay with us. I take this opportunity to thank you as well for sharing the names of the team who helped us to deliver the best Oasis Experience through service. We really do hope to see you again and that we will have the opportunity to be of service in the near future. Kind Regards, Firoj Khan Reservation Manager Oasis Kathmandu Hotel

8/10 Bien

Jacqueline

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
un bon séjour à Kathmandou
En retour après un mois et demi au Népal, j'ai visité Kathmandou. Très bien reçue dans cet hôtel, personnel très agréable, logement propre, service impécable. juste un point "négatif", une chambre avec une fenêtre donnant sur une impasse, impossible de la laisser ouverte, on se sentait un peu enfermés dans cette chambre.
Séjour de 5 nuits en février 2020
Réponse de Sujan le 3 mars 2020
Thank you for your feedback.

10/10 Excellent

RACHEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Sujan le 13 févr. 2019
Thank you for your feedback.

10/10 Excellent

Lydia-Michael, Grenoble

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très propre, bonne literie et pas de mauvaises odeurs. Personnel très avenant. Buffet petit déjeuné pas très varié mais convenable. Niveau sonore raisonnable pour Thamel. Très bonne situation, proche de tout.
Séjour de 3 nuits en octobre 2018
Réponse de Sujan le 31 oct. 2018
Chère Lydia-Michael, Merci pour votre avis. Nous apprécions vraiment vos mots gentils à propos de nous. Nous avons hâte de vous revoir bientôt.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très propre! Personnel très accueillant, manager dévoué. Douche chaude appréciée. Dans le coin actif de Thamel donc près de tout, mais en même temps, juste assez reculé pour avoir une tranquillité. Proximité du Garden of Dreams apprécié.
Séjour de 1 nuit en avril 2018
Réponse de Sujan le 16 mai 2018
Cher client, Nous vous remercions de donner votre temps précieux en écrivant cette revue pour nous. Nous apprécions vraiment vos commentaires aimables. Nous serions ravis de vous accueillir à nouveau chaque fois que vous visitez à Katmandou. Merci et a bientot.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have reviewed this property several times, and I have always found it to be the perfect Kathmandu hotel.
Séjour de 3 nuits en mars 2024
Réponse de Firoj le 23 avr. 2024
Dear Jeff,Thank you for your continued patronage and for sharing your feedback with us. We are delighted to hear that you consistently find our property to be the perfect hotel in Kathmandu. Your loyalty and kind words mean a lot to our team, and we will continue striving to maintain the high standards that have made your stays enjoyable.We look forward to welcoming you back for another memorable experience in the future.Best regards,Firoj

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Through much of my stay in Kathmandu, I stayed at the Oasis. I’ve reviewed it several times, and I can’t say enough good about this property, for it was the perfect base of operations for my Nepal Adventures. The manager Tulsi was great and even Organized my Lukla/ECB Trek through the hotel’s sister company Third Rock Adventures. Perfect location, great staff, and awesome tour company, you just can’t go wrong with this one.
Séjour de 2 nuits en avril 2024
Réponse de Firoj le 23 avr. 2024
Dear Jeff,Thank you for taking the time to share your wonderful review of our hotel. We're thrilled to hear that you had such a positive experience during your stay at the Oasis. It's fantastic to know that our hotel served as the perfect base for your Nepal adventures.We're especially pleased to hear your kind words about our manager, Tulsi, and the great service you received from our staff. We take pride in our partnerships, and we're glad you found the trek organized through Third Rock Adventures to be an excellent experience.Your feedback motivates us to continue providing exceptional service and memorable experiences for our guests. We hope to welcome you back soon for another remarkable stay.Best regards,Firoj

8/10 Bien

HIROSHI

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
無料朝食ブッフェがメニュー豊富で良かった。空港からホテルまでの無料送迎もとても助かった。ただし、ホテルから空港まで送ってもらうのには12ドル、チップ込みが必要でした。エレベーターが無いことと、ドライヤーが壊れていて使えなかったことなどは差し引いても、歩いて観光するのに便利で、良いホテルだと思いました。
Séjour de 4 nuits en avril 2024
Réponse de Firoj le 13 avr. 2024
Thank you very much!

10/10 Excellent

Lorenzo

Voyage en couple
This is the best service we’ve received at any hotel from the management to the reception and cleaning staff. We’ll be back
Séjour de 3 nuits en avril 2024
Réponse de Firoj le 7 avr. 2024
Thank you very much for your beautiful review.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Oasis Kathmandu is perfect hotel from which start your exploration of Kathmandu and the surrounding area. Located in Thamel, you’re positioned to some of the shopping and dinning in Nepal. The hotel’s restaurant and cafe serve to fulfill your culinary needs, and the breakfast is quite good. But key factor in this hotel’s charm is the staff’s personable attitude; everybody is friendly and helpful. The master of ceremonies of all this hospitality is the hotel manager Tulsi. He is quite the character, but trust me you are in very good hands. He connected me with the hotel’s sister travel agency, setting up my Bhutan and Lukla trips. In short, I couldn’t be happier with Oasis Kathmandu, and I’m currently using it as my base of operations for my month long stay in Nepal.
Séjour de 2 nuits en mars 2024
Réponse de Firoj le 27 mars 2024
Thank you for your glowing review! We're thrilled you found Oasis Kathmandu to be the perfect base for exploring Kathmandu and beyond. We're delighted you enjoyed our location, culinary offerings, and the exceptional hospitality of our staff, especially Tulsi. We're glad we could assist with your travel arrangements, and we look forward to welcoming you back for more memorable experiences.

10/10 Excellent

Ana Glenny, Frederick

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful and polite. Clean and conveniently located. Food was great.
Séjour de 5 nuits en mars 2024
Réponse de Firoj le 25 mars 2024
Thank you very much for your nice review. hope you to see you again

10/10 Excellent

Ian, Carrickfergus

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel, friendly staff and management, located near restaurants and shopping.
Séjour de 3 nuits en mars 2024
Réponse de Firoj le 25 mars 2024
Thank you very much for your nice review. hope you to see you again

10/10 Excellent

Tsuyoshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
初めてカトマンズのホテルに泊まったので、相場が どの位なのかわかりませんが、この値段でこのクオリティ でしたら十分満足です。 部屋もある程度清潔に掃除されていますし、シャワーの 温度や量も問題ありません。 朝食も色々な種類が用意されており、とても美味しそう でした。(普段から朝食を取らないため、パンケーキ とフルーツ位しか食べずに申し訳なかったです) 多分オーナーの方だと思うのですが、とても気さくに 声を掛けていただいて、こちらが英語が苦手だったため スマホの翻訳機能で色々説明してくれたりで本当に お手数おかけしました。 また朝から夕方にかけてフロントに居た女性のスタッフ も本当に明るく出迎えてくれて気分が良かったです。 ただ注意点としてはエレベーターが無いため、上階の 部屋だとホテルについて部屋にたどり着くだけで 相当息が切れます。
Séjour de 4 nuits en mars 2024
Réponse de Firoj le 22 mars 2024
Thank you for your Lovely review, hope to see you soon again.

8/10 Bien

fusae, shinagawa-ku

Les points forts : Propreté et personnel et service
スタッフの方がとても親切で明るい 毎日会うのが楽しみなくらいでした しかし、お部屋は窓が小さく全体が暗い お隣から見えるバスルームの窓が気になって電気をつけずにシャワーを浴びることになったのがとても残念
Séjour de 3 nuits en mars 2024
Réponse de Firoj le 9 mars 2024
Thank you very much for your review, see you again.

10/10 Excellent

Sekiyama

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
オーナーがとても親切で、カトマンズの市内観光と、ポカラのホテルやドライバーの手配を適正なプライスでしてくれました。 ホテルは広く清潔。周辺は静かですが治安も良くとてもリラックスして宿泊出来ました。 また必ず宿泊します。
Séjour de 6 nuits en février 2024
Réponse de Firoj le 9 mars 2024
Thank you very much for your review, see you again.

10/10 Excellent

YUTAKA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Firoj le 13 févr. 2024
Dear YutakaThank you for the enthusiastic feedback! We're thrilled to hear that you had a "great" experience. If there's anything specific you love or if you have any suggestions for improvement, feel free to share. We appreciate your positive energy and look forward to welcoming you back for another great stay!Best regards,Firoj

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Economical, clean and good breakfast.
Séjour de 1 nuit en février 2024
Réponse de Firoj le 13 févr. 2024
Dear David,Thank you for your concise and positive feedback! We appreciate you taking the time to share your thoughts.We're pleased to hear that you found our hotel economical, clean, and enjoyed the breakfast. Providing value for money, maintaining cleanliness, and offering a satisfying breakfast experience are important aspects of our commitment to guest satisfaction.If there are any specific details you'd like to share or areas where we can further enhance your experience, please feel free to let us know. We value your feedback and hope to welcome you back for another pleasant stay in the future.Best regards,Firoj

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely welcoming and helpful. The driver was right on time to pick us up from the airport. The manager arranged a tour guide for us within 30 minutes of check in. The room was large, clean and comfortable. Breakfast was fantastic.
Séjour de 1 nuit en janvier 2024
Réponse de Firoj le 13 févr. 2024
Dear Brian,Thank you for taking the time to share your positive experience with us! We are delighted to hear that your stay was marked by exceptional service and comfort.It's wonderful to know that our staff, from the welcoming team to the driver and manager, contributed to a smooth and enjoyable experience for you. We understand the importance of punctuality, and we're pleased that your airport pick-up was right on time. It's also great to hear that our manager promptly arranged a tour guide for you, adding an extra layer of convenience to your stay.We're thrilled that you found your room to be large, clean, and comfortable. Ensuring a comfortable and well-maintained environment is a priority for us.Lastly, we're pleased that you enjoyed the fantastic breakfast. Providing a delightful start to your day is something we aim for, and your positive feedback encourages us to maintain and improve our services.Thank you for choosing our hotel, and we hope to welcome you back for another memorable stay in the future!Best regards,Firoj

10/10 Excellent

CAMP

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
its nice place, good food, good staff, near from Thamel, free airport pickup
Séjour de 1 nuit en janvier 2024
Réponse de Firoj le 13 févr. 2024
Dear Camp,Thank you for sharing your positive experience with us! We're delighted to hear that you found our place nice and enjoyed the good food. It's heartening to know that our staff contributed to your positive impression, and we appreciate your kind words.Being near Thamel and offering free airport pickup are amenities we provide to enhance our guests' convenience, and we're pleased to know that these aspects were valuable to you.Should your travels bring you back to the area, we look forward to the opportunity to welcome you again and provide another enjoyable experience.Best regards,Firoj

6/10 Satisfaisant

SEONGCHAN

Séjour de 1 nuit en décembre 2023
Réponse de Firoj le 13 févr. 2024
Dear SeongchanThank you for the enthusiastic feedback! We're thrilled to hear that you had a "great" experience. If there's anything specific you love or if you have any suggestions for improvement, feel free to share. We appreciate your positive energy and look forward to welcoming you back for another great stay!Best regards,Firoj

10/10 Excellent

Robin, Vancouver

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice hotel in a very convenient area of Kathmandu. Extremely nice and helpful staff and manager. Good breakfast and restaurant at better than average prices. Only issue is that hot water is a bit of a wait. Would happily stay again.
Séjour de 3 nuits en décembre 2023
Réponse de Firoj le 26 déc. 2023
Dear Robin,NamasteThank you for choosing our hotel and for the kind words! We're thrilled you enjoyed our convenient location, helpful staff, and delicious dining options. We apologize for the delay with hot water and appreciate your understanding. Looking forward to hosting you again soon!Best RegardsFiroj

10/10 Excellent

BeeBee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staffs and location are excellent, just that the room is not very sound proof. Noise at night can be heard.
Séjour de 3 nuits en décembre 2023
Réponse de Firoj le 26 déc. 2023
Dear BeeBee,NamasteThank you for highlighting our excellent staff and convenient location. We're sorry to hear about the noise issue; we'll work on improving the soundproofing to ensure a more peaceful stay next time. We appreciate your feedback and hope to welcome you back for an even better experience.Best RegardsFiroj

10/10 Excellent

bonnie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed at Oasis in Kathmandu as a base for several trips we have taken, i.e. Everest Base Camp, Chitwan jungle as well as visiting several places in Thailand. The Oasis Hotel is highly recommended by Lonely Planet and we have loved staying there! The staff is friendly and super helpful! Mr Tulsi arranged our Chitwan trip and it was terrific! The hotel has become like a home away from home for us! Betel and the reception staff have been very helpful looking after our bookings and storing our extra luggage! The cleaning staff is wonderful and the restaurant at the hotel is fantastic offering a delicious buffet breakfast every morning as well as lunch and dinner should you choose it. We will be sad to leave the Oasis in Kathmandu as it has been a true oasis for us! Thank you so much! From 2 very happy Canadians!! 😁❤️
Séjour de 3 nuits en novembre 2023
Réponse de Firoj le 30 nov. 2023
Thank you for your glowing review! We're delighted you enjoyed your stays and appreciated our friendly staff, Mr. Tulsi's help, and the delicious meals. It warms our hearts to hear that Oasis has become a home away from home for you. Safe travels, and we hope to welcome you back soon!

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff made our stay extra enjoyable! Friendly, helpful, professional and kind. The breakfast had a great selection and our rooms were neat and clean. Excellent location while still being reasonably quiet. So glad we had several nights.
Séjour de 2 nuits en novembre 2023
Réponse de Firoj le 12 nov. 2023
We're thrilled to hear that our staff contributed to making your stay extra enjoyable! Your kind words about their friendliness, helpfulness, professionalism, and kindness mean a lot to us. It's fantastic that you enjoyed the breakfast selection and found your rooms neat and clean. We strive to maintain a great balance of an excellent location and a peaceful atmosphere.Thank you for choosing to stay with us for several nights. We look forward to the opportunity to welcome you back for more memorable experiences in the future. Safe travels until then!

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a charming stay in this little gem. The beds were super comfortable with quality bedding and towels. Super clean. Staff was extremely accommodating and kind. The garden space for breakfast was lovely. The location was super walkable and but just off Thamel and a bit quieter. Hot water was better here than the posh resort.
Séjour de 4 nuits en novembre 2023
Réponse de Firoj le 8 nov. 2023
It's fantastic to hear that you had a charming stay at our little gem of a hotel. Comfortable beds, quality bedding, and cleanliness are essential for a great stay, and we're delighted that you found them to your satisfaction. Our accommodating and kind staff always strives to ensure our guests have a wonderful experience. The garden space for breakfast is designed to offer a lovely atmosphere, and we're glad you enjoyed it. Being in a super walkable location that's slightly quieter but still close to Thamel is a real advantage. And it's great to know that our hot water exceeded your expectations. We appreciate your kind words and hope to welcome you back for another delightful stay in the future.

8/10 Bien

linsay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First of all the staff are beyond exceptional. Super friendly and so caring towards all guests. Hotel is lovely and room is spacious with a big bed! So convenient to all the shops and restaurants in Thamel. Near the hotel are lots of genuine brand outdoor shops if you need the real deal and there is a small supermarket very close to the hotel. Bathroom has a small hairdryer and toiletries such as shampoo and shower gel in mini bottles and there’s a kettle in the room along with tea bags and coffee sachets. Only negative for me was the noise all night. The base and vibration from the local night club was really bad and some hotel guests / nearby residents didn’t know the meaning of being quiet. Not the hotels fault though. Still got a good sleep despite mainly due to the jet lag. May have just been unlucky with the noise due to it being a Saturday night.
Séjour de 1 nuit en novembre 2023
Réponse de Firoj le 5 nov. 2023
Thank you for sharing your detailed review with us. We truly appreciate your kind words about our exceptional staff and the convenient location of our hotel. It's wonderful to hear that you found your room spacious and well-equipped.We apologize for the noise disturbances you experienced during your stay. We understand that it can be challenging, especially on a Saturday night. While it's not within our control, we do appreciate your understanding in this matter. If you decide to visit us again, please let us know your preferences, and we'll do our best to accommodate you in a quieter part of the hotel. Despite the noise, we're pleased to hear that you still managed to get a good night's sleep. We hope to have the pleasure of welcoming you back in the future and providing you with a more peaceful and enjoyable stay. Safe travels!

10/10 Excellent

Caroline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love our stay here, close to restaurants , shopping.. staff are very hospitable and nice
Séjour de 3 nuits en octobre 2023
Réponse de Firoj le 3 nov. 2023
Thank you for your glowing review! We're delighted to hear that you loved your stay with us and that our hotel's location and staff hospitality enhanced your experience. We always aim to provide a comfortable and enjoyable stay for our guests, and your positive feedback reaffirms our commitment. We look forward to hosting you again and continuing to make your visits memorable. Safe travels and see you soon!

10/10 Excellent

Jeremiah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel staff was exceptional! They picked me up from the airport and took me to the hotel! They offered to carry my luggage to and from my room.
Séjour de 4 nuits en octobre 2023
Réponse de Firoj le 27 oct. 2023
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our hotel staff. Providing exceptional service is our top priority, and we're thrilled to know that our team went above and beyond to make your stay comfortable and convenient. We hope to welcome you back to our hotel in the near future for another memorable stay. Safe travels!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Firoj le 22 oct. 2023
Thank you for your perfect rating, See you soon

8/10 Bien

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s very close to a shopping area that you can walk to and it has a couple of nice restaurants close by. Doesn’t have an elevator so if you don’t want to climb stairs ask for a 1st floor room. Staff is helpful and will book any activities for you.
Réponse de Firoj le 20 oct. 2023
Dear RichardNamasteIt's great to hear that the hotel's proximity to a shopping area and nearby restaurants was convenient for you. Thank you for sharing that helpful tip about requesting a first-floor room for those who prefer not to climb stairs, as the property lacks an elevator.The fact that the staff is accommodating and willing to assist with booking activities is a valuable service for guests. It makes for a more seamless and enjoyable stay when you have easy access to such conveniences.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay. If you plan to visit again, feel free to let us know if you have any specific preferences or requests. Safe travels!Best RegardsFiroj

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel run by beautiful people. It is in Thamel - the busy area tailored a bit (but not too much) for travelers and trekkers, but Kathmandu is still Kathmandu. I would not hesitate to stay here again.
Séjour de 2 nuits en septembre 2023
Réponse de Firoj le 17 oct. 2023
Thank you for your kind words and for choosing to stay at our hotel. We're delighted to hear that you found our establishment beautiful and appreciated the hospitality of our team. Thamel is indeed a vibrant area, well-suited for travelers and trekkers, and we're pleased to have provided you with a comfortable and enjoyable stay. We look forward to welcoming you back in the future, and we'll be here to make your next visit to Kathmandu just as memorable.

10/10 Excellent

Tsutomu, Okegawa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members are dedicated to serve guests.
Séjour de 4 nuits en octobre 2023
Réponse de Firoj le 17 oct. 2023
We greatly appreciate your recognition of our dedicated staff members. Our team is committed to providing exceptional service to our guests, and it's heartwarming to know that their efforts have made a positive impact on your stay. If you ever return to our hotel, rest assured that the same level of dedication and service will be waiting to make your experience even more memorable. Thank you for your kind words!

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was beautiful, the staff friendly and it's right at the start of the fun Thamel area. I enjoyed the breakfast and the lobby and restaurant areas are relaxing and very nice. There is no elevator so climbing stairs are required. Solid WIFI. I loved the location, it's down a quiet street but very walkable and close to lots of shops and restaurants. The touts do hang out a the end of the street and tend to pounce on you as you come out of the street, but that's Nepal. I would stay there again.
Séjour de 6 nuits en septembre 2023
Réponse de Firoj le 12 oct. 2023
Thank you for sharing your experience at the hotel. We're delighted to hear that you found the hotel beautiful and the staff friendly. It's great that you enjoyed the convenient location at the start of the lively Thamel area and found the breakfast, lobby, and restaurant areas relaxing and enjoyable.We appreciate your understanding of the absence of an elevator and are glad to know that the Wi-Fi met your expectations.Your insights into the location being both quiet and close to shops and restaurants are valuable for future guests. It's true that the enthusiastic street vendors can be a part of the local experience in Nepal.We're thrilled that you had a positive stay, and we look forward to welcoming you back on your next visit. If you have any specific preferences or requests for your next stay, please feel free to let us know. Safe travels!

10/10 Excellent

Leila

Séjour de 2 nuits en septembre 2023
Réponse de Firoj le 5 oct. 2023
Thank you for the Perfect Review.

10/10 Excellent

Eugene

Séjour de 3 nuits en septembre 2023
Réponse de Firoj le 29 sept. 2023
Dear Eugene,Thank you for your wonderful feedback! We're thrilled to hear that your experience at our property was excellent.Your comments about the clean rooms and bathrooms, well-mannered and helpful staff, and warm welcoming atmosphere are truly appreciated. Providing a pleasant and accommodating experience for our guests is our goal, and we're glad you were satisfied.If you plan to visit us again or have any specific requests for your next stay, please don't hesitate to reach out. We look forward to welcoming you back for another great experience.Warm regards,Firoj

10/10 Excellent

Tengche

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, polite staffs and they provided one way shuttle from airport. It would be even better if they could provide both way shuttle to and from airport.
Séjour de 1 nuit en juin 2023
Réponse de Firoj le 3 juil. 2023
Dear Tengche,Thank you for your feedback about your stay at our hotel. We're glad to hear that you found our hotel to be very clean and that our staff members were polite and helpful.We appreciate your suggestion regarding the shuttle service. We understand that having a shuttle service available for both arrival and departure can be convenient for our guests. We will definitely take this into consideration as we continue to improve our services and amenities.Thank you again for your feedback and for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Firoj

10/10 Excellent

William E.

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This really is a safe lovely quiet oasis in the middle of bustling Kathmandu. The staff is so very very nice, the manager is attentive and helpful, the restaurant is excellent both inside and outside in the covered garden where you have privacy but still the feel of being in the city. Will always stay here. The rooms were spacious and comfortable, the air conditioning was perfect ..it all just added up to a lovely place of comfort and respite surrounded by genuinely nice and friendly faces …after touring and shopping and walking ..such a perfect place to come home to!
Séjour de 2 nuits en avril 2023
Réponse de Firoj le 25 juin 2023
Dear William E,Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a pleasant experience during your stay at our hotel in bustling Kathmandu. It brings us immense joy to know that we were able to provide you with a safe, lovely, and quiet oasis in the midst of the city's hustle and bustle.We take immense pride in our dedicated staff, and we're delighted that their friendliness and attentiveness left a lasting impression on you. Our manager and the entire team strive to ensure that all our guests feel welcomed and well taken care of throughout their stay.It's fantastic to hear that you enjoyed the excellent dining experience in our restaurant, both indoors and in our covered garden. We designed the garden area to provide a unique atmosphere where you can enjoy your meal with privacy while still immersing yourself in the vibrant energy of the city. We're delighted that it resonated with you.We also appreciate your kind words about our spacious and comfortable rooms. We believe that a peaceful night's rest and a cozy environment are essential for our guests' overall comfort. It's great to know that our air conditioning system met your expectations and contributed to a perfect climate during your stay.Your description of our hotel as a place of comfort and respite surrounded by genuinely nice and friendly faces warms our hearts. We strive to create an environment where guests can feel at home, especially after a day of exploring, shopping, and walking around the city. It's truly fulfilling to know that we were able to provide you with the ideal sanctuary to return to after your adventures.Once again, thank you for choosing our hotel and for taking the time to share your feedback. We are honored that you plan to stay with us on future visits to Kathmandu. We eagerly await your return and the opportunity to provide you with another exceptional experience.Warm regards,Firoj Reservation manager

10/10 Excellent

Drew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had stayed directly next door at the Fairfield by Marriott but they were full when we returned from trekking. We were tired and just went next door. It was less than half the price for basically the same room and amenities! There is no elevator which is the only difference we could find. Great stay!
Séjour de 1 nuit en mai 2023
Réponse de Firoj le 17 mai 2023
Dear Drew,Greetings from Oasis Kathmandu Hotel!Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.Regards,Firoj Reservation Manager

10/10 Excellent

Kenneth Bak Liang

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and price. Manager was extremely friendly and helpful in addressing our needs. We had arrived a day early after finishing our EBC trek early and the Manager helped to arrange an extra night accommodation for us at the same price.
Réponse de Firoj le 12 mai 2023
Dear Kenneth,Greetings from Oasis Kathmandu Hotel!Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.Regards,Firoj Reservation Manager

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Firoj le 19 avr. 2023
Dear TeresaThank you very much for your great review, Have a nice time, and hope to see you soon future. With best regards Firoj

10/10 Excellent

Barry A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cosy, homey atmosphere. Excellent and attentive staff. Free breakfast and great restaurant with reasonable prices. But more than this Tulsi runs one of the best rated tour services in Kathmandu. He will get you to any of the local sights with a car at a reasonable price. The staff is courteous and constantly cleaning. Rooms comfortable and clean.
Séjour de 7 nuits en mars 2023
Réponse de Firoj le 3 avr. 2023
Dear Barry, Greetings from Oasis Kathmandu Hotel! We are extremely delighted to know that we could exceed your expectation during your stay with us and you loved the food variety our hotel has to offer. The feedback regarding the staff and space has been noted and we appreciate your views enabling us to further improve in the future. Regards, Firoj Reservation Manager

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a very comfortable stay - after a long flight, to be welcomed so warmly with a welcome drink was great. All the staff were particularly welcoming & friendly & we plan to stay at the same hotel next time we visit Kathmandu.
Séjour de 2 nuits en mars 2023
Réponse de FIroj le 31 mars 2023
Dear Andrew,Greetings from Oasis Kathmandu Hotel!Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcome you soon again at your favorite place Oasis Kathmandu Hotel.Regards,Firoj Reservation Manager

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay - clean & comfortable room, all the staff were so friendly & couldn't do enough for us to make our stay so comfortable. Including having the opportunity to keep our room for an extra time (at a cost) as we had a late flight, which meant we could rest in our room before our journey.
Séjour de 2 nuits en mars 2023
Réponse de Firoj le 31 mars 2023
Dear Andrew,Greetings from Oasis Kathmandu Hotel!Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcome you soon again at your favorite place Oasis Kathmandu Hotel.Regards,Firoj Reservation Manager

10/10 Excellent

Ryoko

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel and restaurant staffs are all very kind, especially for kids. They have a nice coffee bar but couldn’t try their coffee because their barista was always out for break during tea time! We hope to try next time.
Séjour de 2 nuits en mars 2023
Réponse de Firoj le 30 mars 2023
Dear Ryoko, Greetings from Oasis Kathmandu Hotel! We are extremely delighted to know that we could exceed your expectation during your stay with us and you loved the food variety our hotel has to offer. The feedback regarding the staff and space has been noted and we appreciate your views enabling us to further improve in the future. Regards, Firoj Reservation Manager

10/10 Excellent

Jabedur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was quite big and well organized but the dissimilarity between room and washroom was so high that would be cause of accident.
Séjour de 3 nuits en mars 2023
Réponse de Firoj le 24 mars 2023
Dear Jabedur,Greetings from Oasis Kathmandu Hotel!Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.Regards,Firoj Reservation Manager

8/10 Bien

Mina

Séjour de 1 nuit en mars 2023
Réponse de Firoj le 6 avr. 2023
Thank you for your Wonderful Review. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services.We hope to be a part of your stay again in the coming future.

10/10 Excellent

PHILIP

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel in Kathmandu's tourist district
The staff and the owner were fantastically helpful. The hotel has a great restaurant too, offering a good range of local and international food.
Séjour de 2 nuits en mars 2023
Réponse de Firoj le 8 mars 2023
Dear Philip, Greetings from Oasis Kathmandu Hotel! We are extremely delighted to know that we could exceed your expectation during your stay with us and you loved the food variety our hotel has to offer. The feedback regarding the staff and space has been noted and we appreciate your views enabling us to further improve in the future. Regards, Firoj Reservation Manager

4/10 Médiocre

Jolly

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The rooms were ok, but the toilet was not working properly. It wasn't flushing. Even after repeated complaints, we couldn't get the toilet fixed. During our entire stay we had to use a bucket to flush the toilet.
Séjour de 3 nuits en février 2023
Réponse de Firoj le 6 mars 2023
Dear Jolly,Namaste from Oasis Kathmandu HotelThank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,FirojReservation Manager

10/10 Excellent

Noor, Sugar Land

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing. Cleanliness was excellent. All the good restaurants was in a walking distance. All the staff was always happy to serve you. I would definitely comeback to stay here and would recommend family and friends. Thanks
Séjour de 3 nuits en février 2023
Réponse de Firoj le 28 févr. 2023
Dear Noor,Greetings from Oasis Kathmandu Hotel!Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcoming you soon again at your favorite place Oasis Kathmandu Hotel.Regards,Firoj Reservation Manager