Avis
9,2
Merveilleux
9,2/10
Propreté
9,4/10
Personnel et service
8,6/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
7 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Jay Suites Team le 9 avr. 2024
Thank you sir for your review with beautiful comments.
8/10 Bien
THIERRY
9 oct. 2023
THIERRY
Séjour de 5 nuits en octobre 2023
Réponse de Pramod le 31 oct. 2023
Dear Thierry, Thank you for staying with us. Hotel Jay Suites team will be happy to have you again. Thank you for your contribution, and we promise to work harder to accommodate our guests even better in the future.
8/10 Bien
Voyageur vérifié
5 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien situé, au calme.
Voyageur vérifié
Séjour de 3 nuits en février 2018
Réponse de Pramod Sadaula le 6 mars 2018
Dear Sir/Madam,
Namaste and greetings from Hotel Jay Suites. Thank you for giving us an wonderful and positive feedback.
The Hotel Jay Suites team works days and nights to ensure guests' satisfaction.
Thank you for mentioning comfortable bed, clean sheets, quiet area and close to everything on your review.
We are glad to know that you had a very good experience at this property and you liked the way the employees presented themselves.
We look forward to serve you in the future!
10/10 Excellent
Voyageur vérifié
1 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien placé et le personnel est aux petits soins
Voyageur vérifié
Séjour de 1 nuit en octobre 2017
Réponse de Ashish Shrestha le 20 nov. 2017
Dear Guest,
Namaste from the staff of Hotel Jay Suites!
Thank you for sparing your valuable time to write us a beautiful feedback. We are joyful to know that you had a good stay. We are on a quiet side of the street so our clients can enjoy a good night sleep. We believe in client's 100% satisfaction and we will keep working on harder to achieve that.
We all wait for your return so that we get a chance to serve you again!!
10/10 Excellent
emmanuel, france
28 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel with exceptional quality of staff
emmanuel
Séjour de 3 nuits en juillet 2017
Réponse de Ashish Shrestha le 7 août 2017
Dear Emmanuel,
Greeting from Jay Suites,
Thank you for your detailed review on Expedia. We are glad to know that you had a memorable time staying with us. Thank you again for counting our hotel on Top 5 on your checklist, we are extremely happy to here that from you. All the credit goes to housekeeping department for keeping the place clean and tidy. Once again thank you for your recommendation for our hotel.
We hope to serve you again in the near future!!
8/10 Bien
Voyageur vérifié
12 déc. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel bien placé, récent et confortable
Voyageur vérifié
Réponse de General Manager le 15 déc. 2016
Dear Guest, Thank you for taking your time to review us. it was our great pleasure to accommodate you in our hotel. we are very new hotel and yes we really appreciate your feedback. we make you sure that on your next visit to Nepal you will see very good changes. we hope to see you back again.
Regards,
Ashish Shrestha
Reservation Department
10/10 Excellent
Saroop
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Saroop
Séjour de 3 nuits en mai 2024
Réponse de Hotel Jay Suites Team le 23 mai 2024
Namaste sir, Thank you for reviewing us it was our pleasure to have you and we are glad to hear that you had a comfortable stay with us and we would love to have you again in our property whenever you come to kathmandu
6/10 Satisfaisant
Ludmila
15 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Ludmila
Séjour de 1 nuit en avril 2024
Réponse de Hotel Jay Suites Team le 17 mai 2024
Dear Ludmila,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our staff, and we’re glad to hear that you found them friendly and helpful.We apologize for the noise issues you experienced from the other rooms or building. We understand how important a quiet environment is for a comfortable stay. Please know that we are looking into ways to improve sound insulation and reduce noise disturbances for our guests.Your feedback is valuable to us as we continually strive to enhance our guests’ experiences. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and peaceful stay.
8/10 Bien
Ludmila
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Ludmila
Séjour de 1 nuit en mai 2024
Réponse de Hotel Jay Suites Team le 17 mai 2024
Dear Ludmila,Thank you for sharing your experience with us! We’re delighted to hear that our central location suited your trekking trip and that you found it convenient for shopping.We’re especially pleased that our staff made a positive impression by assisting with your bags and organizing a taxi promptly. Your kind words about our team's friendliness and helpfulness mean a lot to us.We strive to offer good value and are glad that you felt we met that mark. We hope to welcome you back on your next trip!
8/10 Bien
Bui
Voyage en couple
14 mai 2024
Bui
Séjour de 5 nuits en mai 2024
Réponse de Hotel Jay Suites Team le 15 mai 2024
Hi Bui,Thank you for taking the time to share your experience . We're delighted to hear that you noticed an improvement in our service.Your feedback is valuable to us. If you have any further comments or suggestions on what made the service better for you, please feel free to share. We're always looking for ways to enhance our guests' experiences.I'll make sure to share your review with our team. Your kind words will motivate us to continue delivering excellent service.We appreciate your support and look forward to welcoming you back soon!
10/10 Excellent
Mohammad Atif
Voyage en groupe
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammad Atif
Séjour de 3 nuits en avril 2024
Réponse de Hotel Jay Suites Team le 13 mai 2024
Hi Mohammad,Thank you for your kind words and positive feedback! We're delighted to hear that you enjoyed your stay with us. Our team works hard to ensure all our guests have a wonderful experience. We appreciate your recognition of our efforts.We hope to welcome you back again soon!
10/10 Excellent
Hans
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hans
Séjour de 10 nuits en avril 2024
Réponse de Hotel Jay Suites Team le 5 mai 2024
Hi Hans,Thank you for sharing your positive experience! We appreciate your kind words and look forward to welcoming you back. You're always welcome here!Best regards,
10/10 Excellent
lai kwan
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
lai kwan
Séjour de 4 nuits en avril 2024
Réponse de Hotel Jay Suites Team le 29 avr. 2024
Dear Lai Kwan,Thank you very much for sharing your experience! It's wonderful to hear that you had such a pleasant stay at our hotel. We're delighted that you found our staff to be super nice and helpful, and that you enjoyed the strong hot shower, quiet room, and good air conditioning. Having many shops and restaurants nearby is definitely a plus.Your feedback means a lot to us and is helpful for other travelers considering their options. We look forward to welcoming you back in the future!Warm regards,
10/10 Excellent
Meena
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Meena
Réponse de Pramod le 19 avr. 2024
Dear Freed, The entire staff at Hotel Jay Suites is missing you. We are so glad that you got home safe. Thank you for being part of Jay Suites family. We will always remember you and surely hope to see you. Have a great life!
10/10 Excellent
Sidigonde
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sidigonde
Séjour de 2 nuits en avril 2024
Réponse de Hotel Jay Suites Team le 9 avr. 2024
Thank you so much sir for your review with beautiful comments.Hope we will chance to serve you again.
10/10 Excellent
Kyah
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kyah
Séjour de 2 nuits en mars 2024
Réponse de Hotel Jay Suites Team le 10 avr. 2024
Dear Kyah, Thank you for staying with us. It was nice to have you both here at Hotel Jay Suites and It was our pleasure to serve you. We are glad to know that you found our property clean and our hotel Staffs kind and helpful. We sure would love to have you again and serve you Thank you!!
6/10 Satisfaisant
Bhanu
4 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bhanu
Séjour de 2 nuits en avril 2024
Réponse de Hotel Jay Suites Team le 17 avr. 2024
Thank you for your points!
8/10 Bien
Ronald
26 mars 2024
Ronald
Séjour de 3 nuits en mars 2024
Réponse de Hotel Jay Suites Team le 17 avr. 2024
Dear RonaldThank you for the rating!We are delighted you enjoyed your stay with us!
10/10 Excellent
Kazuko
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kazuko
Séjour de 4 nuits en mars 2024
Réponse de Pramod le 25 mars 2024
Dear Kazuko, Thank you for staying with us. It was our pleasure to serve you. As you mentioned, Our travel manager can arrange everything there is to do in Nepal as well as Bhutan and Tibet. We also have an ATM in the property for our client's convenience. Thank you again and hope to see you soon!
10/10 Excellent
Hiroki, Wako
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiroki
Séjour de 3 nuits en mars 2024
Réponse de Pramod le 22 mars 2024
Dear Hiroki, Namaste from Hotel Jay Suites team! We are glad to know that you found the property clean, convenient for access to surrounding and sightseeing spots and you had a great stay as you mentioned. We sure would love to serve you again. Thank you!
10/10 Excellent
maria
Voyage en groupe
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
maria
Réponse de Pramod le 17 mars 2024
Dear Maria, Thank you for staying with us. It was nice to have you both here at Hotel Jay Suites. We are glad to know that you got home safe. We sure would love to see you whenever you make it to Kathmandu again. Thank you!
8/10 Bien
Jagroop
16 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Jagroop
Séjour de 1 nuit en mars 2024
Réponse de Pramod le 17 mars 2024
Namaste! Thank you for reviewing us. We are glad that you liked the location, room, breakfast, and the staff. See you in a couple of weeks after your trekking adventure!
10/10 Excellent
Sudhir, Webster
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sudhir
Séjour de 3 nuits en février 2024
Réponse de Pramod le 4 mars 2024
Dear Rachael and Sudhir, We would like to heartily thank you for being our guests and spending some days at the property. Hotel Jay Suites team would love to have you both back again!
10/10 Excellent
Gurnam
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gurnam
Réponse de Pramod le 7 févr. 2024
Namaste from Hotel Jay Suites! Thank you for staying with us and also giving us feedback. We hope to serve you in the future!
10/10 Excellent
Gurnam
Voyage en famille avec de jeunes enfants
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Gurnam
Réponse de Pramod le 7 févr. 2024
Namaste! Thank you for staying with us. We had an awesome time serving you. You have been a great client. Have a great day!
2/10 Horrible
YASUHIKO
6 janv. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
YASUHIKO
Séjour de 10 nuits en décembre 2023
Réponse de Pramod le 7 févr. 2024
Dear Yasuhiko, Namaste from Hotel Jay Suites team! On the day of your departure, you were in a hurry and wanted your breakfast quick. We expedited the cooking process and were about to bring out the breakfast to you is when you stood up and went to the room without having your breakfast. You sat in the restaurant for about 7 minutes then you stood up and left. We did not understand what happened, so we called you at the room and asked if we could bring breakfast to the room, you said no and immediately left the hotel. we are still in awe about this. Anyways, our team would like to thank you for staying with us.
2/10 Horrible
Amrik
Voyage en famille
4 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amrik
Séjour de 2 nuits en janvier 2024
Réponse de Pramod le 7 févr. 2024
Namaste from Hotel Jay Suites! Sorry we could not have you late check-out on your departure day as we have provided free late check out to you on other occasion, because we were packed that day and no extra rooms were available. This might have made you upset. We do apologize. We hope that you understand. Thank you.
8/10 Bien
Krit
9 déc. 2023
Krit
Séjour de 1 nuit en décembre 2023
Réponse de Pramod le 7 févr. 2024
Namaste from Hotel Jay Suites! Thank you for putting in a score for your stay. We appreciate your effort. Please do give us opportunity to serve you again. Jay suites team is glad that you came and we received a chance to serve you. We would love to have you again!
10/10 Excellent
Mahabir, Puyallup
8 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mahabir
8/10 Bien
Angela
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angela
Réponse de Pramod le 13 févr. 2024
Namaste from Hotel Jay Suites! Thank you for giving your feedback. We appreciate your time and your stay with us. We sure hope to have you back. Thank you!
10/10 Excellent
John
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Réponse de Pramod le 27 oct. 2023
Dear John, Thank you for staying with us. We are grateful to have you. We would also like to thank you for your feedback. Have a wonderful day!
2/10 Horrible
Lucas soares
23 oct. 2023
Les points faibles : Personnel et service
Horrível lugar… desconfiados…
Lucas soares
Séjour de 5 nuits en octobre 2023
Réponse de Pramod le 27 oct. 2023
Dear Lucas, Namaste from hotel Jay Suites! We would like to thank you for staying with us. Checking room at the time of check-out is part of the check-out procedure every hotel follows. We were surprised to see you get so mad over this. Everything was fine until the front desk associate asked you politely to have a seat at the lobby so that she could have housekeeping check the room, and then check you out. You stayed with us from October 18-23. During your stay, you never mentioned once that there was anything wrong in the room. I personally asked you if there was any problem and you always said everything was great in the room. You even said that you will refer Hotel Jay Suites to your friends and colleagues because you had an wonderful stay. Just because you got mad over checking your room, you made things up about towel being dirty, and comforter being torn. Our housekeeping department makes sure that all the linens are intact and clean. Thank you!
10/10 Excellent
alan
10 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
alan
Séjour de 1 nuit en octobre 2023
Réponse de Pramod le 11 oct. 2023
Dear Alan, Namaste from Hotel Jay Suites team! Thank you for staying with us. Yes, we provide luxury accommodation with very reasonable price. All of the rooms at Hotel Jay Suites are deluxe rooms and feature the following: Mitsubishi Air Conditioner,German Hardwood Parquet Floor, Mini bar (Refrigerator),Tea/Coffee maker, Bottled water, toiletries etc. and our unique selling points are: Conveniently Located, 24/7 Elevator, Spacious Rooms, Tremendously Comfortable Beds, and Breakfast with Varieties.We would love to serve you again. Thank you!
10/10 Excellent
Steven
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay.
Steven
Séjour de 1 nuit en septembre 2023
Réponse de Pramod le 3 oct. 2023
Dear Steven, Namaste from Hotel Jay Suites. Our team is glad to know that you liked our hotel being "very clean" and at a convenient location. Thank you for staying with us. Hotel Jay Suites team would love to serve you again!
10/10 Excellent
Djoyce
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Djoyce
Séjour de 3 nuits en août 2023
Réponse de Pramod le 16 sept. 2023
Dear Djoyce, Thank you for staying with us. Entire Jay Suites team misses you already. We are happy to know that you had a good stay. We sure hope to see you in the near future.
10/10 Excellent
Djoyce
15 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing experience
Djoyce
Séjour de 1 nuit en septembre 2023
Réponse de Pramod le 16 sept. 2023
Thank you for taking time to write a review and mentioning how safe you felt at our property. Our unique selling points are Conveniently Located, Elevator, Spacious Rooms, Tremendously Comfortable Beds, and Breakfast with Varieties.Thank you again for staying with us.
10/10 Excellent
Charles
14 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 3 nuits en septembre 2023
Réponse de Pramod le 14 sept. 2023
Dear Charles, Thank you for staying with us. We are glad that you had a good stay and ended up extending 3 more days. Jay Suites' team would love to serve you again when you are back to Kathmandu!
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hospitality and location
Voyageur vérifié
Séjour de 4 nuits en août 2023
Réponse de Manager, Hotel Jay Suites le 6 sept. 2023
Hi, Greetings from Hotel Jay Suites!!!We are pleased to hear that you thoroughly enjoyed your stay with us.We make sure to offer you with the best hospitality possible. We would be more than happy to welcome you again.Team Jay Suites.
10/10 Excellent
MARIA
Voyage en famille
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARIA
Séjour de 2 nuits en août 2023
Réponse de Manager, Hotel Jay Suites le 6 sept. 2023
Hi Maria,Greetings from Hotel Jay Suites,We are glad to hear such an awesome experiences with us. Hope to welcome you again.Team Hotel Jay Suites
10/10 Excellent
Yue-Kiu
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional hospitality
Yue-Kiu
Séjour de 4 nuits en juillet 2023
Réponse de Kishor Gurung le 26 juil. 2023
Dear Yue-kin chanNamaste, We would like to thank you for staying with us. We are glad that you had a comfortable stay. We heartily appreciate the review. Hope to see you again!
10/10 Excellent
Michael
21 juil. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Michael
Séjour de 10 nuits en juillet 2023
Réponse de Kishor Gurung le 22 juil. 2023
Dear MichaelNamaste, We would like to thank you for staying with us. We are glad that you had a comfortable stay. We heartily appreciate the review. Hope to see you again!
10/10 Excellent
Hoseong
18 juil. 2023
Hoseong
Séjour de 1 nuit en juillet 2023
Réponse de Kishor Gurung le 20 juil. 2023
Dear HoseongNamaste, We would like to thank you for staying with us. We are glad that you had a comfortable stay. We heartily appreciate the review. Hope to see you again!
10/10 Excellent
Hoseong
18 juil. 2023
Hoseong
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Jay Suites Team le 19 juil. 2023
It was a great pleasure to host your great stay at our hotel in Kathmandu. We are happy to know that you had nice stay with us. We hope to welcome and serve you again in coming future. Have a wonderful time ahead.
4/10 Médiocre
Vinita, Bellevue
Voyage en famille
23 mai 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Vinita
Séjour de 3 nuits en mai 2023
Réponse de Kishor Gurung le 21 juin 2023
Dear vinitaThank you for your feedback !!!!!!!
10/10 Excellent
OSCAR A
23 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant stay in Kathmandu!
OSCAR A
Séjour de 4 nuits en avril 2023
Réponse de Kishor Gurung le 24 avr. 2023
Dear OSCARNamaste We would like to thank you for staying with us. We are glad that you had comfortable stay. We heartily appreciate the review. Hope to see you again!
10/10 Excellent
Erika
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erika
Séjour de 2 nuits en avril 2023
Réponse de Kishor Gurung le 20 avr. 2023
Dear Erika RestrepoNamaste! We would like to thank you for staying with us. We are glad that you had comfortable stay. We heartily appreciate the review. Hope to see you again!Thank you
10/10 Excellent
Steven
10 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 3 nuits en avril 2023
Réponse de Kishor Gurung le 3 mai 2023
Dear StevenNamaste! We would like to thank you for staying with us. We are glad that you had a comfortable stay. We heartily appreciate the review. Hope to see you again!
8/10 Bien
YUTAKA, koutouku
Voyage en groupe
8 avr. 2023
Les points forts : Propreté et personnel et service
YUTAKA
Séjour de 1 nuit en avril 2023
Réponse de Kishor Gurung le 12 avr. 2023
Dear YUTAKAThank you for staying with us. We appreciate your feedback!
10/10 Excellent
Lisa
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location. Friendly, helpful staff. Clean room
Lisa
Séjour de 1 nuit en mars 2023
Réponse de Kishor Gurung le 1 avr. 2023
Dear LisaNamaste! We would like to thank you for staying with us. We are glad that you had comfortable stay. We heartily appreciate the review. Hope to see you again!
10/10 Excellent
Kevin
29 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, staff, location in Thamel
Kevin
Séjour de 2 nuits en mars 2023
Réponse de Kishor Gurung le 31 mars 2023
Dear KevinNamaste! We would like to thank you for staying with us. We are glad that you had a comfortable stay. We heartily appreciate the review. Hope to see you again!