"Lenin is an excellent photographer who understands when to step in and assist without invading the guests' privacy. It would be beneficial to promote him to a higher, more visible position where he can help with small tasks, such as taking photos and providing useful information to guests, without ..."

"une piscine non praticable d'une eau verte non filtrée, le bord du bassin était également impraticable car couvert de fientes de corbeaux qui partagent cet espace avec les clients sans que le personnel de l'hôtel n'intervienne du personnel ne pratiquant pas assez l'anglais ce qui rend les demandes ..."

"The room was not available as the four seasons did not have membership with Expedia. We had such a struggle to arrange money and to pay cash on spot for the rooms. Terrible service from Expedia"

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling ..."