Piscine extérieure, parasols de plage, chaises longues
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Avis sur Ramada by Wyndham Phuket Southsea

4 out of 5
Ramada by Wyndham Phuket Southsea
204 Karon Road, Karon, Phuket

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 17 avis sur 144." "
Note des voyageurs de 8 (Bien), d’après 67 avis sur 144." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 144." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 144." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 144." "

7,4/10

Propreté

7,2/10

Personnel et service

7,2/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Pascal

Les points forts : Propreté
Personnel gentil, incompétent manque un manager
hotel bien placé, chambre ok, salle de bain a oublier, petit déjeuner mouvais et pas de choix, service gentils mas pas de tout competent manque un manager, personnel trés mal cadré. dommage
Séjour de 9 nuits en février 2019
Réponse de Tarn le 19 févr. 2019
Dear Value guest, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and sad to heard about your unpleasant experience our service during your stay with us. However I will share all your concerns with our team for further improvement and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Bien

loujack, le sentier

Les points forts : Propreté, personnel et service, confort de la chambre
hotel accueillant,belle situation proche de la plage necessite quelques mises à neuf
Séjour de 25 nuits en décembre 2018
Réponse de Ms. Onuma Wihok le 17 janv. 2019
Dear Values guest, Thank you very much for sharing your experience during recent stay with us and mention about hotel located on the good location near the beach. We all look forward to welcoming you back in the near future for your next visit Yours sincerely, The Management, Ramada by Wyndham Phuket Southsea.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Séjour moyen
Séjour ok. La chambre a besoin d'un rafraichissement. Cloque humidité sur le mur. La clim dégage une odeur nauséabonde, du coup, nous l'activions par intermittence. chambre nettoyée tardivement. petit dejeuner ok
Séjour de 4 nuits en décembre 2017
Réponse de Marie le 16 janv. 2018
Dear Valued Guest, It was a great pleasure to have you with us. We appreciate your feedback during your stay in our property. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. We have instructed to our department who concern to rectify the issues immediately. Rest assured that we will emphasize on the training for the comfort of your next visit and our future guests. Thank you once again and have a great day!

4/10 Médiocre

fafa

Les points faibles : Personnel et service
Le manager des employés était désagréable
Je ne retournerais plus dans cet hôtel, quand on pai le Roux on s'attend à des employé courtois et de n'étais vraiment pas le cas

8/10 Bien

Jacques P.

Les points forts : Propreté, personnel et service, confort de la chambre
fabuleux, le top !! MAIS sans tours opérateurs chinois SVP messieurs les dirigeants
Bruyant , irrespectueux , crachent se mouche avec doigts font la fête la nuit dans l'hôtel. Leurs cars moteur allumé 2M tables petits déjeuners, c'est scandaleux !! Dommage, repartir pour 4mois dans cet hôtel me plairai bien sans chinois pour pouvoir dormir, mais votre objectif financier sont les tours opérateurs. Amicalement à LEO et TAE j'aurai voulu dire à bientôt à tous. réponse ci dessous SANS TOUR OP CHINOIS OUI autrement NON ( les gens veulent dormir ) Mme TRUCHET

8/10 Bien

jack

Les points forts : Propreté, personnel et service, confort de la chambre
vacancesok
14 jours d'excellente villégiature dans un hotel et un cadre approprié.

6/10 Satisfaisant

Fabri, Milano

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté
Purtroppo l’acqua dopo pochi giorni era quasi sempre fredda e solo dopo alcuni giorni sono riusciti a localizzare e riparare il danno. I servizi come lavanderia e consegna teli mare come la sistemazione camera (senza però quasi mai pulire) ottima. Purtroppo un addetto alle pulizie mentre spolverava ci ha mandato in frantumi il Tablet...lo abbiamo fatto presente durante il chec-out...ma senza denunciare la persona in questione...ci sarebbe dispiaciuto se per questo avesse potuto perdere il posto di lavoro...i ragazzi alla Reception carinissimi sempre...esclusa una ragazza che aveva quasi sempre il muso
Séjour de 14 nuits en janvier 2020
Réponse de Marie le 27 mai 2020
Dear Valued Guest, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. Best regards, Marie Customer Service

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nedslitt hotell men ok rom. Elendig internett.darlig romservice.
Séjour de 7 nuits en janvier 2020
Réponse de Marie le 24 janv. 2020
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay in the property. We regret that our service levels may have fallen short. Due to some circumstances we offer competitive rate to our valued guests during the peak season but we are very pleased to inform you that we are on the process to uplift our facilities in order to provide good quality stay to our valued guests. We hope that this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and you will give us the opportunity of welcoming you again. Sincerely, Marie Customer Service

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in the heart of all. Karon Beach right across the street. Shopping, restaurants all in immediate area. Great rolled ice cream Street stands!
Séjour de 3 nuits en janvier 2020
Réponse de Marie le 17 janv. 2020
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay. We are delighted to know that you enjoyed your stay with us. It would be our great pleasure to welcome you again in Ramada by Wyndham Phuket Southsea. Thank you and have a nice day.

8/10 Bien

Sandra

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dåligt gym och dåligt Wi-Fi. Trevlig personal som hjälpte till med bagage, bitter receptionist vid utcheckning.
Séjour de 4 nuits en janvier 2020
Réponse de Marie le 17 janv. 2020
Dear Sandra, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. Sincerely, Customer Service

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2019
Réponse de Marie le 10 janv. 2020
Dear Valued Guest, Thank you for your feedback. We regret that our service level may have fallen short. We hope that this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and will give us the opportunity to welcome you again. Sincerely, Marie Customer Service

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
宿泊者にはマナーを守らせましょう
-蛇口からの水は錆臭く、定期的に炭のような黒い粉が出た。-朝食は何かしらショーテージが起きて食べられない物が発生。聞いても、もうないの一点張り。-プールでマナーのない男女3ー5人組が禁止のはずの飛び込みや、勝手にスピーカーから出ている音楽を変えたり、叫んだりし、あきらかに周りに迷惑をかけているのに、注意をしていなかった。同グループが真夜中から25時くらいまでプールで同じ事をしていてプール直結の部屋に対する騒音を起こしているにもかかわらず、注意がなかなか入らなかった。
Séjour de 5 nuits en décembre 2019
Réponse de Marie le 8 janv. 2020
Dear Value Guest, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Regarding your comment, we have instructed to our departments concerned to rectify the issues immediately. Rest assured that we will emphasize on the training for the comfort of your next visit and our future guest. We hope this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and you will give us the opportunity of welcoming you again soon. Sincerely, Marie Customer Service

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 4 nuits en décembre 2019
Réponse de Marie le 18 déc. 2019
Dear Valued Guest, Thank you for giving us review score regarding your recent stay in the property. It would be our great pleasure to welcome you again in Ramada by Wyndham Phuket Southsea. Best regards, Marie Customer Service

4/10 Médiocre

steen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vi ankom til hotellet kl. 20, og her var en nem indtjekning, men vi må sige at 4 stjerner er alt for meget for dette hotel, det er meget nedslidt. Trænger til maling, rust, rådne brædder, mug, uplejet pool. Vi fortalte, at vi havde en sen flyafgang og om vi kunne få sen udtjekning. Men det kunne vi desværre ikke. Begrundelsen var at alt var booket ud, og det kunne vi med alt tydelighed se ikke passede. Herefter spurgte vi om vi kunne få et sted at tage et bad senere i dag inden vores afrejse, men det kunne heller ikke lade sig gøre, vi måtte gerne bruge poolen hele dagen. Her kunne vi så konstatere at der ingen brusemuligheder er ved poolen. Hvis du har en sen flyvning skal du ikke vælge dette hotel. Vi skulle heldigvis kun sove her én nat. Vi ville have skiftet hotel, hvis vi skulle være her i længere tid.
Séjour de 1 nuit en novembre 2019
Réponse de Marie le 21 nov. 2019
Dear Steen, Thank you for taking the time to write a review regarding your recent stay with us. We regret that our service levels may have fallen short and we would like to assure you that the areas highlighted are being addressed for improvements ahead. Regarding your comment, we have instructed our departments concerned to rectify the issues immediately. Rest assured that we will emphasize on the training for the comfort of your next visit and our future guest. We hope this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and you will give us the opportunity of welcoming you again soon. Sincerely, Marie Customer Service

6/10 Satisfaisant

robby

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
古い、エアコンの吹き出し口にホコリが… レストランは風が気持ち良いけど、エアコンなくオープンエアなので蚊にたくさんさされてしまいました。 レイトチェックアウトやベビーベッドの貸し出しなどは無料でしてくれ、スタッフのホスピタリティはとてもよい。
Séjour de 4 nuits en août 2019
Réponse de Marie le 20 août 2019
Dear Robby, Thank you for taking the time to write a review regarding your recent stay in our property. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Your feedback has been very helpful and has enabled us to review our processes in order to deliver quality service standards at all times. Best regards.

8/10 Bien

Christina

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 6 nuits en mai 2019
Réponse de Marie le 25 juin 2019
Dear Christina, Thank you very much for taking the time to make a review regarding your recent stay in our property. We are grateful for the review score you gave us. It would be our great pleasure to welcome you here again. Best Regards, Reservation Team

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front staffs are awesome!
Séjour de 4 nuits en avril 2019
Réponse de Marie le 10 mai 2019
Dear Valued Guest, It was our great pleasure to have you with us. We are delighted to know that you enjoyed your recent stay in our property. Thank you as well for the good review you gave us. We are truly grateful for your appreciation. We look forward to welcome you again on your next visit. Have a great day ahead.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
โรงแรมเงียบสงบ. บริการดี. สะอาด. ติดทะเล. เดินทางสะดวก.
Séjour de 3 nuits en avril 2019
Réponse de Marie le 6 mai 2019
Dear Valued Guest, I has been our great pleasure to welcome you in Ramada by Wyndham Phuket Southsea. We are very delighted to know that you enjoyed your stay with us. We are grateful as well for the good feedback you shared regarding your recent stay in our property. We will ensure that we will maintain our level of service in order to provide a good quality accommodation. Your review will be shared among our team to help them motivate more. Once again, thank you very much for staying with us. Have a great day ahead.

4/10 Médiocre

Voyageur vérifié

Séjour de 3 nuits en avril 2019
Réponse de Tarn le 22 avr. 2019
Dear Value guest, Thank you very much for your time to write to review during your recent stay at our hotel. We look forward to welcoming you back in the near future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

4/10 Médiocre

Sarah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Disappointed
My friend and I were severely disappointed in our stay. The pictures didn’t come close to the actual hotel. When we booked, we felt like this was our one splurge on hotels and it ended up being the worst. The check in process was also completely ridiculous. We got there late and they proceeded to not only ask us for our passports (we had gotten used to this throughout Thailand) but for the custom departure ticket as well. They then also asked for me to email them my confirmation reservation. We were also disappointed with breakfast - it was an extra $480 baht/person and was terrible. I eat a plant based diet and my only option was fruit. On the upside, the location is fantastic as it’s right across the street from Karon Beach and they provide a beach bag with 2 beach towels. Would not stay here again and recommend finding an alternative place on Karon Beach - not worth the expense.
Séjour de 3 nuits en février 2019
Réponse de Tarn le 12 mars 2019
Dear Sarah, Thank you very much for share your experience during your recent stay at our hotel. Regarding to the check in process we would like to inform that this is the hotel policy to ask all clients show passport & the hotel confirmation details which is same standard for all hotel. For the breakfast is would be good if we can have more describe how is terrible and then hotel can take the comment to improvement. Thank you once again from all the team. We all look forward to welcoming you back Soon! Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Bien

Ville

Les points forts : Propreté
Séjour de 12 nuits en février 2019
Réponse de Tarn le 4 mars 2019
Dear Ville, Thank you very much for taking your time and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. Thank you once again from all the team. We all look forward to welcoming you back Soon! Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
The staff provide unclear information when checking in. Check out takes a long time. The bathroom door was damaged. Your water temperature control did not work properly. Water always came out too hot even when i tried to balanced the temperature. The compressor is loud. Spacious swimming pool. The hotel is easy to find, convenient for eating.
Séjour de 2 nuits en février 2019
Réponse de Tarn le 23 mars 2019
Dear Value guest, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and sad to heard about your unpleasant experience our service during your stay with us. However I will share all your concerns with our team for further improvement and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

10/10 Excellent

Mathias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2019
Réponse de Tarn le 27 févr. 2019
Dear Mathias, Thank you very much for taking your time and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. Thank you once again from all the team. We all look forward to welcoming you back Soon! Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

2/10 Horrible

Atif

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the most disgusting hotels I've been to
Firstly the room wasn’t ready for almost 1-2 hours. But that’s not the main issue, afterwards when I went to the room it was dirty, worn down, it smelled so bad, it wasnt nothing like the photographs. It was beyond a livable the bathroom was also nasty old gray dirty mold in the corners. It was simply disgusting. Make sure you don't book here. The hotel should put real photos. I actually left the hotel within 1-2 hours of checking in as it was unbearable and booked another hotel.
Séjour de 1 nuit en février 2019
Réponse de Tarn le 25 févr. 2019
Dear Atif, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and sad to heard about your unpleasant experience our service during your stay with us. However I will share all your concerns with our team for further improvement and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

6/10 Satisfaisant

Sana

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019
Réponse de Tarn le 22 févr. 2019
Dear Value guest, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

2/10 Horrible

Hans

Les points faibles : Personnel et service
Utvärdering av Ramada Karon beach
Vi bestälde ett rum med Pool access och för oss är pool access at man kan gå direkt från rummets altan i poolen men här har dom en gångväg i mellan som alla använder när dom skall gå till huvud ingången. Samt att det låter när folk kommer och går. Hotellet är slitet med dålig service spelet i receptionen som inte var hjälpsamma när vi hade problem med rummet. Frukosten vår inte den bästa och kunde med enkla medel förbättras. En annan sak som också var ett problem var att ett rum med pool access och att hotellet inte ser till att hålla på regler var att poolen stänger 20.00 på kvällen för att folk skall få lung och ro men vissa gäster brydde sig inte om detta och badade mitt i natten och hotellet vågade inte säga till folk att dom inte fick detta. Vi bodde på Ramada i Khao Lak veckan innan och skillnaden mellan hotellen är som dag och natt på alla punkter där Ramada i Khao Lak var ett av dom bästa hotell jag bott på. Hotellet har 4 stjärnor och jag skull som bäst ge detta hotell 2,5 stjärna som betyg. Om någon skulle fråga oss om vi skulle rekommendera detta hotell så är svaret Nej det finns så många andra hotell i närheten som är mycket trevligare.
Séjour de 7 nuits en février 2019
Réponse de tarn le 22 févr. 2019
Dear Value guest, Thank you for your stay with us and for sharing your experience during your recent stay at Ramada Phuket Southsea. We appreciate your valuable feedback and sad to heard about your unpleasant experience our service during your stay with us. However I will share all your concerns with our team for further improvement and I do hope that you will return to Ramada by Wyndham Phuket Southsea in the future. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Bien

Solveig

Les points forts : Propreté, personnel et service, confort de la chambre
Hyggelig opphold
Det var et greit hotell, noe slitent, men bra service, rent og pent
Séjour de 4 nuits en février 2019
Réponse de Tarn le 18 févr. 2019
Dear Hyggelig opphold, Thank you very much for taking your time and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. We are delighted to read your comments and highlights of your recent stay. Thank you once again from all the team. We all look forward to welcoming you back Soon! Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Value for money
Great location and service.
Séjour de 1 nuit en janvier 2019
Réponse de tarn le 4 févr. 2019
Dear Value guest, Thank you very much for taking your time and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. We are delighted to read your comments and highlights of your recent stay! Great location and service. Thank you once again from all the team. We all look forward to welcoming you back Soon! please contact directly for our special offer for our returning guests. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en décembre 2018
Réponse de Tarn le 29 janv. 2019
Dear Value guest, Thank you very much for take your time to give us a comment and rating us Excellent. Thank you once again from all the team. We all look forward to welcoming you back Soon! Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

2/10 Horrible

Alma

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel needs closing and re-furbishing
The location of this hotel is wonderful and that's it, we were so disappointed at check in, the lobby is so scruffy and doesn't give you any confidence of what's to come, our room was at the rear of the hotel, where most of the rooms are, the whole area needs re-furbishing, there's loose concrete and black mould everywhere, over half the rooms in this area have a view of a side wall of another hotel with air-conditioning units running and the trash corridor. This hotel is an absolute disgrace to the Ramada Brand and the management running it really couldn't care less.
Séjour de 4 nuits en janvier 2019
Réponse de Tarn le 28 janv. 2019
Dear Alma, Thank you for your stay with us and for sharing your experience. Please accept our sincere apology for the unpleasant experience during your stay with us. We appreciate your valuable feedback as it helps us to improve and kindly to inform that we are on process to have plan for refurbish in near future. We hope that you will consider to welcoming you back for the chance to show you our improvement. Yours Sincerely, The Management.

4/10 Médiocre

EVGENII

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Рамадец на живописном пляже Карон
Говорят расположение хорошее, но как теперь мне стало понятно, это далеко не самое главное. Одним расположением сыт не будешь, особенно если ты не можешь выспаться ночью. Отель старый, и его общая изношенность и усталость дает о себе знать. Кондиционер шумный, дребезжащий, звукоизоляция номеров никакая, слышно что происходит за дверью и за окнами. Перед тем как бронировать комнату, читал, что не стоит брать с окнами наружу. Это может быть и так, но и комнату с окнами на бассейн брать тоже не стоит. Не смотря на правила отеля, за порядком персонал ночью не следит, поэтому пьяные компашки будут бултыхаться в бассейне и гыкать до и после полуночи. Видимо для их удобства на ночь не убираются лежаки вокруг бассейна. Закрытое напрочь окно немного спасает, но только немного. Проблема решается звонком на рецепшен, только для этого вам надо будет проснуться. С кондиционером отдельная история: либо плохо спим, слушая шумный кондей, но в нормальной температуре. Либо плохо спим маясь от жары, но без шума. По правую сторону от отеля очень близко находится какое-то задание, там периодически шумит их собственная вентиляция, добавляя децибелы в общую картину. Просили поменять номер, не поменяли, хотя проблему признали. Из остальных мелочей: частенько идет только горячая вода, не кипяток, но странно, даже бачок унитаза горячий :) Приборка на 4, но пару раз ингорили. Завтраки не блещут разнообразием, WiFi - никакой. Итог: необоснованно дорого, не годиться для длительного проживания.
Séjour de 10 nuits en janvier 2019
Réponse de Ms. Onuma Wihok le 17 janv. 2019
Dear Values guest, Thank you very much for take your time to write the review and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. Please accept my sincere apologies from all the team. We are fully investigating your service concerns for further improvements in how we can continue exceeding our guest expectations. Thank you once again from all the team at Wyndham Phuket Southsea. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Super helpful and friendly staff, can’t fault the service. The hotel needs possibly a bit of tlc- the gym was not as expected, the roof garden walled up and perhaps a fresh kick of paint to revive it a bit. Location wise it’s great, the beach is close by and all amenities within easy walking distance. Wi-fi in the room was hit and miss.
Séjour de 12 nuits en décembre 2018
Réponse de Ms. Onuma Wihok le 17 janv. 2019
Dear Values guest, Thank you very much for take your time to write the review and sharing your stay experience with us at Ramada by Wyndham Phuket Southsea. Really appreciate that our staff service is exceed your expectation and kindly to inform that we already address all issue which we need to improve to the department concern. hank you once again from all the team at Wyndham Phuket Southsea. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location for access to the beach adjacent (across the main road). The room was clean, bed linen and mattress were far better than expected (good quality). The hotel is a little dated, but perfectly fine and importantly, very clean. We stayed 2 nights and would certainly stay again.
Séjour de 2 nuits en janvier 2019
Réponse de Ms. Onuma Wihok le 17 janv. 2019
Dear Values guest, Thank you very much for sharing your wonderful review and highlight " good location for access to the beach , room clean and room condition is exceed your expectation. Thank you once again from all the team. We all look forward to welcoming you back Soon. Yours sincerely, The Management Ramada by Wyndham Phuket Southsea.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en décembre 2018
Réponse de Marie le 5 janv. 2019
Dear Valued Guest, Thank you for your feedback.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like it because parking was quick and easy, also very close to Beach, room was a little bit dated but clean. Would stay there again. Internet speed was decent however television channels were super fizzy
Séjour de 2 nuits en décembre 2018
Réponse de Marie le 5 janv. 2019
Dear Value Guest, It has been our great pleasure to welcome you at Ramada by Wyndham Phuket Southsea. Thank you for sharing your feeling about your stay with us. We are delighted that you enjoyed your stay. Your appreciation will be share with our team members which will be a great encouragement, as we continue to strive towards service levels which our guest will come away with positive impressions. We look forward to welcoming you again soon. Best regards,

4/10 Médiocre

AKIHIRO

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2018
Réponse de Marie le 5 janv. 2019
Dear Valued Guest, Thank you for your feedback.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unfortunately the room allocated was damp, the bedsheets were not clean, the phone in the room was out of order and we only had cold water to shower in. Our requests to be moved to another room were ignored.
Séjour de 9 nuits en décembre 2018
Réponse de Marie le 5 janv. 2019
Dear Value Guest, Thank you for your feedback during your recent stay. We regret that our service levels may have fallen short and would like to assure that the areas highlighted are being addressed for improvements ahead. Regarding your comment, We have instructed to our department who concern to rectify the issues immediately. Rest assured that we will emphasize on the training for the comfort of your next visit and our future guest. We hope this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and you will give us the opportunity of welcoming you again soon. Best regards,

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en décembre 2018
Réponse de Marie le 28 déc. 2018
Dear Valued Guest, It was our pleasure to have you with us in Ramada by Wyndham Phuket Southsea. We hoped you enjoyed your stay. Thank you very much for your review. Have a great day.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Location is good Staff is co-operative However property needs renovation. Need to improve cleaning and room service.
Séjour de 3 nuits en décembre 2018
Réponse de The Management of Ramada by Wyndham Phuket Southse le 13 déc. 2018
Dear Value guest, Thank you very much for sharing your experience. We are delighted to note that you enjoyed the service provided by our staff. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip in the nearest future. Yours sincerely, The Management of Ramada by Wyndham Phuket Southsea

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The sliding door to the pool wouldn't lock or shut properly and the room was full of mosquitos (and we tried 4 rooms before having to accept the one we stayed in, the air conditioning smelt, was really loud and the control panel didn't work properly. We stayed in a pool access room, paying well for it and it wasn't worth it. This is our 5th time staying here and will be the last, we were disappointed as nothing has really been done to the resort since going there in 2004. We persisted as the location is great, but thats the only good thing. Meals were below average as well. I don't usually do reviews if its not good but this hotel needs to do an upgrade!! and soon.
Séjour de 9 nuits en novembre 2018
Réponse de The Management le 10 déc. 2018
Dear Value Guest, Thank you for your stay with us and for sharing your experience. Please accept our sincere apology for the unpleasant experience our service during your stay with us. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip. Yours Sincerely, The Management.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service et équipements
Location is close enough but property could have been cleaner.
Séjour de 3 nuits en novembre 2018
Réponse de The Management. le 3 mai 2019
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip. Yours Sincerely, The Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en octobre 2018
Réponse de The Management le 1 nov. 2018
Dear Value Guest, Thank you for your feedback. It was a pleasure to have you with us. Have a nice day. Yours sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice resort but needs a little oomph. maybe a few activities The restaurant was deserted apart from breakfast. Hence we were hesitant to eat anything there apart from the breakfast.
Séjour de 1 nuit en octobre 2018
Réponse de The Management. le 1 nov. 2018
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip. Yours sincerely, The Management.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay
We had a wonderful stay at the Ramada. The staff and manager were super friendly and very efficient. The manager was always around inquiring about your well being and responded immediately to all requests. The hotel is conveniently located across the road from the beach and close to all restaurants and shops.
Séjour de 12 nuits en octobre 2018
Réponse de The Management le 1 nov. 2018
Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are very pleased to read that you enjoyed your stay with us at Ramada by Wyndham Phuket Southsea. We hope that you will consider us for your next trip. Yours sincerely,

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Good value good price good location. But it’s not enough for breakfast.
Séjour de 2 nuits en août 2018
Réponse de Then Management le 3 sept. 2018
Dear Value Guest, Thank you for sharing your feedback & stay at Ramada Phuket Southsea. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next holidays. Yours sincerely,

6/10 Satisfaisant

TAREK Y

Les points forts : Confort de la chambre
المكان يحتاج الى تجديد والاهتمام بمنطقة السباحه
Séjour de 2 nuits en août 2018
Réponse de Ms. Kamolthip M. le 21 août 2018
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We appreciate your valuable feedback as it helps us to improve our service and we hope that you will consider us for your next trip.

10/10 Excellent

Natalia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Потрясающее расположение!уютный отель!чисто!
Séjour de 20 nuits en juillet 2018
Réponse de Ms. Kamolthip M. le 17 août 2018
Dear Valued Guest, Thank you for your stay with us and for sharing your experience. We appreciate your valuable feedback. We hope that you will consider us for your next trip.

8/10 Bien

prakaipruek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de Kamolthip M. le 1 août 2018
Dear Value Guest, Thank you for your feedback. It was a pleasure to have you with us. Have a nice day.

6/10 Satisfaisant

Katie, Australia

Les points forts : Personnel et service
Close to beach & main street. Restaurants & bars within a short walk. Value for money. Larger resort than we thought & our room was the furthest from the pool, & reception. The hotel was empty, so it would have made our stay more enjoyable, to have a room closer to the front of the resort.
Séjour de 3 nuits en juin 2018
Réponse de Nan le 18 juin 2018
Dear Katie, Thank you for your review of the hotel. We may wish that there will be an opportunity on your next visit to stay near by pool and reception please book to our Deluxe club room. We are to have the pleasure of welcoming you back again . Yours sincerely, Management

8/10 Bien

Joyce

Les points forts : Propreté et confort de la chambre
Good Value
Excellent location right across the street from the beach. Nice area with good restaurants and shopping. Rooms are large.
Réponse de Marie le 12 avr. 2018
Dear Value Guest, It has been our great pleasure to welcome you at Ramada Phuket Southsea and thank you for sharing your feeling about your stay with us. We are delighted that you enjoyed your stay here. Your appreciation will be share with our team members which will be a great encouragement, as we continue to strive towards service levels which our guest will come away with positive impressions. We look forward to welcoming you again soon.