Avis sur SureStay Plus Hotel by Best Western Kearney Liberty North
SureStay Plus Hotel by Best Western Kearney Liberty North
210 Platte Clay Way, Kearney, MO
Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
29 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Sophia CSR le 30 avr. 2024
Dear Guest,We appreciate you sharing your experience and 4-star rating with us. We apologize for the inconvenience you faced with the television in room 109. We appreciate your patience and understanding as our staff worked to address the problem. We'll definitely look into the box in the room to ensure it's functioning properly for future guests. Thank you for your feedback, and we hope to provide you with a better experience in the future.
8/10 Bien
Janyce
Voyage en famille
26 avr. 2024
Les points forts : Propreté et personnel et service
Janyce
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 26 avr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this 4-star rating. However, we are sorry for the inconvenience caused by your room's leak and breakfast issues. Your concerns have been acknowledged, and we will swiftly address them with our maintenance and breakfast service teams to ensure that such situations do not occur again. Our team appreciates your patience and we aim to exceed your expectations during your future visit with us.
10/10 Excellent
Scott, Rochester
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 26 avr. 2024
Dear Guest,Thank you for sharing your experience and leaving a 5-star rating! We're glad to hear you appreciated our new facilities and breakfast area. Your comment about the shower ceiling is important to us, and we regret any inconvenience. Rest assured that we will swiftly address the issue to guarantee that our guests enjoy a pleasant stay. We appreciate your business and hope to see you again for an even better experience in the future!
10/10 Excellent
Patricia
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 24 avr. 2024
Dear Guest,Many thanks for the 5-star rating! We are pleased to hear about your great stay at our hotel! It is our priority to make our visitors feel comfortable, and we appreciate that our team went above and beyond to warn you regarding your car trunk. We are happy to hear that you found your room to be quiet and comfortable and that our handy location away from the freeway met your expectations. We are looking forward to seeing you again!
10/10 Excellent
Roseann
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roseann
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 19 avr. 2024
Dear Guest,We're truly grateful for your generous review! It brings us immense joy to hear about your fantastic experience during your stay, and we're thrilled that you found our welcoming staff, pristine and spacious rooms, comfortable beds, convenient dining options, and close proximity to gas stations and the highway to be highlights of your visit. It's wonderful to know that our breakfast also met your expectations. Your 5-star rating means a lot to us, and we eagerly anticipate the opportunity to host you again soon for another exceptional stay!
8/10 Bien
Tony
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tony
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 18 avr. 2024
Dear Guest,Many thanks for your 4-star rating and for staying with us. We're glad you enjoyed your time here and apologize for any inconvenience caused by the slight odor in your room. We'll look into this promptly to ensure it doesn't affect future guests. Your input is valuable, and we look forward to welcoming you back for an even better experience next time.
10/10 Excellent
Ya Zhan
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ya Zhan
Séjour de 3 nuits en avril 2024
Réponse de Sophia CSR le 15 avr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are thrilled to see this 5-star rating. However, we regret the inconvenience caused during your stay regarding the shower. Your concerns have been noted and forwarded to our team for improvement. Our team continuously strives to exceed your expectations and looks forward to you in the future.
8/10 Bien
Harriet
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harriet
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 14 avr. 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
4/10 Médiocre
Scott
11 avr. 2024
Scott
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 14 avr. 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
6/10 Satisfaisant
Ernie
9 avr. 2024
Ernie
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 11 avr. 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
10/10 Excellent
Jaret
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaret
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 8 avr. 2024
Dear Guest,We value your generous praise and 5-star rating! It's rewarding to know that you found our establishment to offer excellent value. We regret any inconvenience caused by the absence of elevators and the compact bathrooms, but we commend your positive outlook, viewing it as an opportunity for exercise and empathy. Your compliments regarding the cleanliness and amiability of our staff are truly appreciated, and we eagerly anticipate the pleasure of hosting you again during your future visits.
10/10 Excellent
Jason
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jason
Séjour de 1 nuit en avril 2024
Réponse de Sophia CSR le 7 avr. 2024
Dear Guest,Thank you very much for your nice words and 5-star rating! We're glad to hear you had a nice experience with us. Our team takes pleasure in providing outstanding service, and we are delighted to hear that we met your expectations. If there is anything else we can do to make your experience better, please let us know. We appreciate your support and hope to serve you again in the future.
10/10 Excellent
jorge arturo
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jorge arturo
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 1 avr. 2024
Dear Guest,Thank you for the 5 out of 5 ratings. I am glad to see that you liked our location. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
10/10 Excellent
Donna
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 28 mars 2024
Dear Guest,Thank you for your 5-star review! We're delighted to hear that you found our staff welcoming and enjoyed a comfortable night's rest in our beds. We strive to deliver outstanding service and accommodations to all of our visitors, and we're glad to hear that we succeeded during your stay. We look forward to having you back for another fantastic experience!
8/10 Bien
Travis
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Travis
Séjour de 2 nuits en mars 2024
Réponse de Sophia CSR le 26 mars 2024
Dear Guest,We appreciate you sharing your experience with us and giving us a 4-star rating. We value your opinions and are happy to learn that you had a positive overall experience. Regarding the beds and breakfast, we'll consider your feedback and work to improve our services. We hope to have the pleasure of having you stay with us once more soon!
10/10 Excellent
Breanna
Voyage en famille avec de jeunes enfants, Voyage en couple
20 mars 2024
Breanna
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 21 mars 2024
Dear Guest,It's heartwarming to see such a positive 5-star rating. We are glad you found our staff to be excellent throughout your stay. We regret any inconvenience caused by the restrooms and cleanliness issues you experienced. Your feedback is vital to us as we strive for ongoing improvement. We hope to welcome you back for an even better visit in the future!
10/10 Excellent
Carrie
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carrie
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 18 mars 2024
Dear Guest,Thank you very much for your nice words and 5-star rating! We are delighted to hear that you loved the comfort of our large king bed and found the TV positioning to your satisfaction. We strive to provide a peaceful and pleasurable experience for all of our guests, and we are pleased that we were able to exceed your expectations. We hope to see you again soon for another amazing stay!
8/10 Bien
Susan
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 19 mars 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
10/10 Excellent
Tricia
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tricia
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 18 mars 2024
Dear Guest,Many thanks for your excellent review! We're glad you appreciated our upgraded property, comfy rooms, helpful staff, and wonderful breakfast. We appreciate your 5-star rating and look forward to welcoming you back soon!
10/10 Excellent
Gina
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gina
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 18 mars 2024
Dear Guest,We appreciate it very much for your nice words and 5-star rating! We are delighted to hear that you loved our pleasant and quiet location, clean rooms, and helpful staff during your stay with us. Our team sincerely appreciate your commitment and look forward to welcoming you back soon!
2/10 Horrible
Anthony
16 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 18 mars 2024
Dear Guest,I would like to express my heartfelt apologies for the several problems you had throughout your stay. This is not the quality of service we strive for, and I apologize for any difficulty or discomfort it caused you. Your detailed input is appreciated, and I guarantee you that we will address each of your concerns as soon as possible. Rest assured that this is not typical of the quality we strive to give. We appreciate your patience and understanding, and I hope you will consider giving us another opportunity to meet your expectations in the future.
2/10 Horrible
Cynthia
8 mars 2024
Les points faibles : Propreté et personnel et service
Cynthia
Séjour de 1 nuit en mars 2024
Réponse de Sophia CSR le 8 mars 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
10/10 Excellent
Roger
28 févr. 2024
Roger
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
4/10 Médiocre
Samantha
22 févr. 2024
Samantha
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
6/10 Satisfaisant
KAREN
21 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
KAREN
Séjour de 2 nuits en février 2024
Réponse de Sophia CSR le 22 févr. 2024
Dear Guest,Our team appreciates the 3-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bien
Nickole, Aurora
Voyage en famille, Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nickole
Séjour de 3 nuits en février 2024
Réponse de Sophia CSR le 22 févr. 2024
Dear Guest,We're grateful for your valuable feedback and the 4-star rating. Your input on the breakfast variety is duly noted, and we apologize for any inconvenience caused by the noise. Rest assured, we are actively addressing these concerns to improve the overall guest experience. We look forward to welcoming you back and ensuring a more enjoyable stay in the future.
6/10 Satisfaisant
david
19 févr. 2024
Les points forts : Propreté
david
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 20 févr. 2024
Dear Guest,Our team appreciates your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
10/10 Excellent
Joshua
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joshua
Séjour de 1 nuit en février 2024
Réponse de Sophia CSR le 12 févr. 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
2/10 Horrible
Danny
Voyage en couple
10 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Danny
Réponse de Sophia CSR le 13 févr. 2024
Dear Guest,We're grateful for your feedback, especially regarding the smooth check-in process and the cleanliness of our office. However, we sincerely apologize for the challenges you encountered in your room, including the cleanliness issues and maintenance concerns. Your observations have been duly noted, and we are committed to addressing them swiftly. We regret any inconvenience caused and look forward to the chance to enhance your experience during future stays.
8/10 Bien
KC
1 févr. 2024
KC
Séjour de 2 nuits en janvier 2024
Réponse de Sophia CSR le 20 mars 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
10/10 Excellent
James
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 3 févr. 2024
Dear Guest,Thank you for the fantastic 5-star review! We're thrilled to hear that you found our location clean and enjoyed the easy access to the interstate. We appreciate your positive feedback and look forward to welcoming you again in the future!
10/10 Excellent
Shelby
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shelby
Séjour de 2 nuits en janvier 2024
Réponse de Sophia CSR le 28 janv. 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
6/10 Satisfaisant
Lisa
14 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Lisa
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 14 janv. 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.
10/10 Excellent
Martha
Voyage en famille
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family time
Martha
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 12 janv. 2024
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
8/10 Bien
Sharon
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sharon
Séjour de 1 nuit en janvier 2024
Réponse de Sophia CSR le 12 janv. 2024
Dear Guest,Thank you for your positive feedback and 8-star rating! We're delighted you enjoyed our clean and quiet atmosphere, along with our friendly staff. We appreciate your observation about the reading lights and apologize for any inconvenience. We'll address the issue promptly. Regarding the lack of a bath option, we hope the refreshing shower made up for it. We look forward to welcoming you back soon!
10/10 Excellent
Joseph L
Voyage en couple
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph L
Séjour de 2 nuits en janvier 2024
Réponse de Sophia CSR le 12 janv. 2024
Dear Guest,We're thrilled to hear that you had an excellent experience at our hotel: our friendly and helpful staff, immaculate rooms, and excellent breakfast aim to provide a memorable stay. Our team appreciates your 5/5 star rating! If there's anything you didn't like or have suggestions for improvement, please feel free to share. Thank you for choosing us; we hope to welcome you back in the future!
8/10 Bien
Jonathan
31 déc. 2023
Jonathan
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 22 janv. 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
10/10 Excellent
Candace
31 déc. 2023
Candace
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 1 janv. 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
6/10 Satisfaisant
Zachary
Voyage en famille
30 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirty bathroom
Zachary
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 30 déc. 2023
Dear Guest,Appreciate your 6-star rating. We're delighted to hear that our team made your stay enjoyable. However, we sincerely apologize for the issues you encountered with the breakfast buffet and the cleanliness of the bathroom. Rest assured, we are addressing these concerns to ensure a more pleasant experience for our guests in the future. We are looking forward to hosting you again soon!
10/10 Excellent
Marion
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marion
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 29 déc. 2023
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.
8/10 Bien
William
27 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
William
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 28 déc. 2023
Dear Guest,We're delighted to receive your 8-star rating and appreciate your honest feedback. We are grateful for your positive comments about our affordable pet fee and friendly staff. Rest assured, we'll promptly address the hallway light and check-in efficiency issues to enhance the experience for our future guests. We look forward to the chance of welcoming you back and exceeding your expectations.
4/10 Médiocre
Sue
24 déc. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Sue
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 26 déc. 2023
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the missing drains and stoppers. We'll address this issue promptly to ensure a more comfortable stay for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.
4/10 Médiocre
Amy
Voyage en famille
17 déc. 2023
Amy
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 18 déc. 2023
Dear Guest,We regret any inconvenience caused by the issues with the AC unit, hairdryer, and breakfast items. Your feedback is valuable to us, and we are committed to promptly addressing and resolving these concerns to enhance our services. We thank you for sharing your thoughts and look forward to the chance to surpass your expectations in the future.
8/10 Bien
Marie
8 déc. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great bed
Marie
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 9 déc. 2023
Dear Guest,Our team appreciates the 8-star rating of your stay. We're thrilled you enjoyed your stay and found the bed comfortable! Your detailed review is appreciated. We'll definitely consider your feedback on breakfast for future improvements. Knowing you found value in our pricing and preferred us over other options warms our hearts. Looking forward to welcoming you back on your next visit!
8/10 Bien
Cathy
Voyage en famille
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cathy
Séjour de 3 nuits en octobre 2023
Réponse de Sophia CSR le 8 déc. 2023
Dear Guest,Thank you for your 8-star rating and positive feedback on our rooms. We appreciate your understanding of the incense aroma in public areas. We regret any inconvenience caused and assure you that we'll consider your feedback for future improvements. Hope to have the opportunity to welcome you again in the future.
10/10 Excellent
Robert
3 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en décembre 2023
Réponse de Sophia CSR le 8 déc. 2023
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.
10/10 Excellent
Dana L
26 nov. 2023
Dana L
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 18 déc. 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
10/10 Excellent
John
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 24 nov. 2023
Dear Guest,We appreciate your generous 5-star rating! It brings us joy to learn that our establishment met your expectations and lived up to its presentation. Your positive feedback is truly valued! If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
8/10 Bien
Rozann
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rozann
Séjour de 1 nuit en novembre 2023
Réponse de Sophia CSR le 21 nov. 2023
Dear Guest,Thank you for the 8 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.
6/10 Satisfaisant
Ray
20 nov. 2023
Les points forts : Propreté et personnel et service
Ray
Séjour de 2 nuits en novembre 2023
Réponse de Sophia CSR le 21 nov. 2023
Dear Guest.,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.