2/10
The attitude of the front desk staff and management was unprofessional. I asked for an early check in and was told the room would be ready at 1:00. Below you will see the dirty linen on the bed when I checked in at 4:00. Tub was not cleaned. The hotel stated on your website you could use cash for parking yet the hotel is cashless. The cook on Saturday prepared my eggs over easy with egg shells in the eggs. The free evening mixer consisted of potato chips, pretzels, celery and ranch dip one night and raw broccoli and carrots with ranch dip the next night. When did Embassy Suites fall so low? I paid 152.00 a night for $573.00 to include taxes. I should be refunded
Andrea
Séjour de 3 nuits en juin 2025