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Avis sur Baymont by Wyndham Kansas City KU Medical Center

2.5 out of 5
Baymont by Wyndham Kansas City KU Medical Center
501 Southwest Blvd, Kansas City, KS

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 112 avis sur 1006." "
Note des voyageurs de 8 (Bien), d’après 181 avis sur 1006." "
Note des voyageurs de 6 (Satisfaisant), d’après 218 avis sur 1006." "
Note des voyageurs de 4 (Médiocre), d’après 234 avis sur 1006." "
Note des voyageurs de 2 (Horrible), d’après 261 avis sur 1006." "

5,6/10

Propreté

6,2/10

Personnel et service

5,2/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

2/10 Horrible

Niki

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is outdated, breakfast is limited. The juice machine was broken. Sunny D was available in a pitcher WARM. It was cereal, waffles, sausage and instant eggs. The ice dispenser was broken on 12 and 11. Only 2 towels were provided on check in (queen double room) and when we asked for more we were told no, wait until the next day. After arguing we had 4 people in the room we needed more towels the front desk girl rolled her eyes and gave us 4 more towels. The room was NEVER cleaned up the next day, when we called the front desk to tell them we needed more towels/linens we again were told no come to the front desk and hung up on. Outside is super sketchy looking. Lock your car and make sure you don’t have any valuables left out. Front desk girl could use a few classes in customer service. She should just quit if she doesn’t like her job that much. Never ever will stay here again. Do not recommend.
Séjour de 2 nuits en mai 2024

8/10 Bien

Jaden

Voyage en couple
Les points faibles : Propreté et équipements
The room could use a real good wipe down same with the bathroom. Very hot in the hall ways.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Jenny B.

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Maria

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Receptionist was not at all friendly, we didn't feel welcomed. The hotel property inside and out very poor maintained. The room was not clean, the shower was not comfortable. My husband had surgery and when he was discharged, I was concerned of the cleanliness of the room. The bed skirt was a mess, it made a bad appearance. They only had cereal, couple of bread slices,waffle maker and a few yogurt. Coffe was not good. I will not come back. The second day, my key didn't work, I had to get it redone, I could never sign up on the wifi, I had to use my own data for my computer. I will not recommend this hotel.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Demetria

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will not go back
Séjour de 2 nuits en mai 2024

2/10 Horrible

Marquann

Séjour de 2 nuits en mai 2024

4/10 Médiocre

Kenneth

Séjour de 1 nuit en avril 2024

8/10 Bien

James, Blue Springs

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Deposit was not returned
Séjour de 2 nuits en avril 2024

10/10 Excellent

Lorenzo

Séjour de 1 nuit en mars 2024

2/10 Horrible

Tiffany

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The heat did not work in my room no answered at the front desk and all they said was sorry Floors uneven dangerous by stairs no elevator Bad experience for a$130
Séjour de 1 nuit en avril 2024

10/10 Excellent

Mynor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very welcoming. They helped a lot during a horrible situation that occured before check in here.
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Sarah

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel smelled like chemicals from the pool and the room was not as clean as it could have been with a broken bathroom lock, the staff was very nice and it was one of the more affordable hotels in the area though. The location was conveniently near the highway so we were able to get around easily.
Séjour de 3 nuits en avril 2024

4/10 Médiocre

Christi

Voyage en couple
Paid 178.00 for this room. Got in late and attempted to speak with staff , not helpful. The fire alarm literally was pulled out of the ceiling with wires exposed. Bed seemed to have fresh sheets , only reason it got 1 star. Rested on top of the sheets , did not use the bathroom left early because of the poor accommodations . Truly not an experience I anticipated or would repeat .
Séjour de 1 nuit en avril 2024

2/10 Horrible

Margee

Voyage en famille
Extremely difficult to understand staff as there was a language barrier. When asked for extra towels as there were three people staying in our room, only gave one extra towel. Had to repeatedly ask for them to give me extra towels and this was met with reluctance and annoyance on their part. One night they said they didn’t have anymore clean towels. Did not clean, make beds or switch out towels for our entire three day stay. Breakfast was minimal with all packaged food, including hot food. Only good was the Mexican restaurants on both sides of the hotel. Easy to get to downtown K.C.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Penny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Vernnesha

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was ok
Séjour de 1 nuit en février 2024

10/10 Excellent

Alan

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

Breonna

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Has bed bugs
Séjour de 1 nuit en mars 2024

2/10 Horrible

Ian

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first room we were given had a clogged toilet when we arrived but wasn't noticed until next morning. We reported it next morning, but it still wasn't fixed by the evening, and we were told maintenance would arrive in a few more hours. Because we protested is why we got assigned a new room, which had a tub faucet that wouldn't shut off. They acknowledged this was a known issue, yet still thought we'd take this room. A new room was provided after that. The trash cans' foot pedals in the dining room area didn't work, and the lady expected us to open dirty lids to put the trash in. There were busted glass bottles in the parking lot that we had to sweep away with our feet to avoid tire damage. These bottles were still there during the entire 3 days of our stay. The internet connection was constantly dropping, never lasted more than 5 minutes. There was no janitorial service at any point in our 3-night stay. A busted van with a flat tire and 2-year expired plates parked in front of the hotel office is not the best look.
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Dina

Les points forts : Propreté
Les points faibles : Équipements
For an older building, the stay was okay.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Dimitra

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
My complaint was the rook I received had many broken items, there was tons of dirt and dust on many areas. My air unit was covered in dust and dirt. My lamp was wobbly and broken so could not use. My phone was cracked in the room. My bathroom door had a punch hole in it. The sink was cracked. Also I had live baby roaches crawling in the bathroom. It was not what I expected for the price. I was very disappointed in this stay.
Séjour de 1 nuit en février 2024

8/10 Bien

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Rebecca

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Walk in shower floor was not even and created a huge mess in bathroom floor with water. We had to use our towels to prevent it from getting on carpeted floor. Very unsafe for a wheelchair user to transfer from wheelchair to toilet without falling on wet floor.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Patty

Séjour de 1 nuit en février 2024

10/10 Excellent

Yasmin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean
Séjour de 1 nuit en février 2024

2/10 Horrible

Marcus

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible hotel with false pictures on the web site. Broker windows, bullet holes in some areas, no other cars in parking lot. Looked like a homeless guy in the lobby. I tried to cancel my reservation but was told I couldn’t because it was made online. Refused to stay there and found a different hotel. Expedia should be ashamed for having this on their site.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You get what you pay for
Séjour de 1 nuit en février 2024

2/10 Horrible

JUAN

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No heat/ac smoke detectors tv iron phone
Séjour de 1 nuit en février 2024

4/10 Médiocre

Tracy

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The room was very clean, and it was quiet. The heater and refrigerator did not work at all. Most inconvenient, there is no elevator. If you have luggage, you have to schlep it up the stairs.
Séjour de 2 nuits en février 2024

10/10 Excellent

Karina

Séjour de 2 nuits en février 2024

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Well lit parking great water pressure & comfy beds
Parking was very well lit. Staff wasn't super friendly but the beds were comfortable. Great water pressure. Clean room.
Séjour de 1 nuit en février 2024

8/10 Bien

Shante

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Abbie

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

8/10 Bien

Hannah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel. Great water pressure. Very sad bfast tho… no fruits, or eggs. All carbs Nothing for diabetes Which was sad
Séjour de 1 nuit en février 2024

2/10 Horrible

katy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t stay
Bugs in the room. Do not stay. We found a bug on the pillow as soon as we entered the room. The front desk offered us a new room but did not offer an apology or any concern
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Tanita

Very outdated and dirty.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Rebecca

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024

8/10 Bien

Willie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel for $
Hotel name is changed Clean Great room Price was good Not a lot to do in area Uber was east and quick
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Jason

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was a little loud. Door slamming woke me up from cars and other rooms.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Bradley

Voyage en famille
No
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Todd

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Chairs and floors were stained. Felt a draft all night and heater couldn’t keep up with the cold
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Melissa, Cleveland

Séjour de 4 nuits en janvier 2024

2/10 Horrible

richard

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel is not even a one star. They wouldn't get us towels the bedding was soiled the carpet was philfy the shower was messed up and dirty the bathroom tiles were cracked. They could only give us second floor there was no ELEVATOR. The carpet on the stairs was torn and I cut my hand in the handrail it had a sharp metal piece sticking out from it. There is way too much more to describe.

2/10 Horrible

Sally

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The listing stated that the room could accommodate 5 people. There were only 2 beds, no couch, and they refused to provide a rollaway bed. They would not even give us an extra pillow. The lady at the front desk was rude, unapologetic, and unhelpful. We were supposed to stay 2 nights but canceled our second night because it was so awful. The area of town was sketchy as well. The whole experience was awful.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Warren

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Tanail

Voyage en famille
Les points faibles : Propreté
Good but could be better
It was in a great location, close to westport area where we spent a lot of our time. Bed was super comfortable and it was nice. Rooms did have a fun smell!! I did also have dirty liens in the bathroom and used soap in the shower. Floor could have been cleaned better as well.
Séjour de 2 nuits en janvier 2024

8/10 Bien

Kemish

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't like the bed and pillows
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Brian

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Jennifer

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023