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Avis sur Sidra Pristine Hotel & Portico Halls

3 out of 5
Sidra Pristine Hotel & Portico Halls
No. 65/4496 Sivarama Menon Road, Kaloor, Ernakulam North, Kanayannur, Kerala

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 94." "
Note des voyageurs de 8 (Bien), d’après 46 avis sur 94." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 94." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 94." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 94." "

8,2/10

Propreté

8,4/10

Personnel et service

7,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel récent et très propre, chambre grand et agréable avec un lit très confortable ! Très bon rapport qualité-prix.
Séjour de 3 nuits en mai 2019
Réponse de Shabin Kumar le 16 mai 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! We're delighted to see your lovely feedback on your stay with us. Things you liked at the hotel are the ones normally our guests feel happy about, especially the cleanliness and the comfortable and cozy bed in the rooms. It's great to know that you feel you got the best value for your money spent at the hotel. Thank you once again for reviewing us here and we look forward to welcoming you back to the hotel in near future! :) Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Cécile

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel qui offre des prestations très satisfaisante
Hôtel de bonne qualité ; personnel très serviable. Un bémol: le restaurant , qualité très moyenne. Quartier bruyant, mais chambres tranquilles et confortables.

8/10 Bien

FERID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2018

8/10 Bien

Marius, BOURBON LANCY

Les points forts : Personnel et service et confort de la chambre
hotel confortable bien situé
séjour agréable dans cet hôtel;les chambres sont spacieuses ;les moyens de transport sont à proximité (metro,trains,bus) personnel sérieux;
Séjour de 16 nuits en janvier 2018

10/10 Excellent

Maryline, Chartrier-Ferrière

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel moderne
Manager et personnel au top pour toutes nos demandes. Impression de nos billets manquants sans aucun surcoût. Sourire et gentillesse sont les maîtres mots. Séjour de 2 nuits trop court. Piscine très belle. On y retournera à notre retour en FRANCE. On recommande fortement.
Séjour de 2 nuits en janvier 2018

8/10 Bien

Fiona

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Bindu

Voyage en couple
Les points forts : Personnel et service
Staff very good , facilities are just average.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Tristan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schönes Hotel in guter Lage
Wir hatten eine gute Zeit im Hotel. Das Team war sehr gut und hat alles möglich gemacht. Die Zimmer waren leider etwas hellhörig. Neben dem indischen Frühstück wurden auch Toast und Omeletts angeboten.
Séjour de 3 nuits en février 2024

2/10 Horrible

Aben

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
The staff was impolite and made it hard for us to check in
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Amal

Les points forts : Personnel et service
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Saji

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

AHMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2023

6/10 Satisfaisant

Anish

Séjour de 1 nuit en juillet 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en mai 2023

4/10 Médiocre

Mark

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pool area was filthy, poor internet connection, I had to ask for for room to be cleaned, surrounded by local hostels, garbage everywhere and when I asked for a late checkout on departure the manger was going to charge me for an extra day. However he reversed his intentions if I gave a favorable review of google.
Séjour de 12 nuits en janvier 2023

10/10 Excellent

Sujith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023

8/10 Bien

ABHIJITH

Séjour de 1 nuit en février 2023

10/10 Excellent

tsering

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is perfect for family, walking distance to metro and most importantly staff are welcoming, pleasant and helpful.. enjoyed our stay here a lot
Séjour de 6 nuits en mars 2022

8/10 Bien

AJO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2022

10/10 Excellent

Gokul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth the money
Hotel was clean, staff were friendly. It was worth the amount we paid.
Séjour de 2 nuits en décembre 2021

8/10 Bien

Ifham

Séjour de 2 nuits en août 2021

8/10 Bien

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Really nice hotel staff great especially Arun in restaurant & vipin was very helpful overall. Rooms well equipped and cleaned daily. Pool area was nice although small however, this wasn’t cleaned and the flooring around pool was dirty. It’s more of a conference/business hotel rather than a holiday but then the area wasn’t a tourist region but ideally situated for exploring the non tourist regions. Very close to metro station, train station and a short tut tut ride to ferry to fort kochi.
Séjour de 15 nuits en janvier 2020

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
For the price you pay, this place is great. Staff was also really nice.
Séjour de 3 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2019

6/10 Satisfaisant

Miah.r

Voyage en couple
Les points forts : Personnel et service
When we initially checked in staff were great, however when the days passed I noted the following: i. I went to eatopia around 12pm, no staff were there, i went and told front reception. One of the girls told me to wait someone will come, but noone came. I went to the front and saw the girl chatting away with other staff. Was absolutely pissed off, ended up going to Fatayer restaurant near the hotel, which had absolutely delicious food. Ii. We checked out at 5.30am, we were carrying quiete heavy luggages, and noone helped us carry it out to the taxi, the security guard came over and helped us. The reception guy was cold and didn't bother to help. Based on the above experiences, we will not likely come back here, they need to improve the service, especially the front reception staff who are very cold and don't know basic manners. I have to give good marks to the cleaning staff, they did an absolute great job and were very friendly unlike the front receotion staff. We also dealt with Vipin, who was really great but went on leave during our stay. Don't think we will be coming back here again.
Séjour de 7 nuits en décembre 2019

8/10 Bien

Ebrahim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good, comfortable stay
Séjour de 4 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were clean and AC worked well. Breakfasts were delicious. Staff is very friendly and helpful. Hookah lounge upstairs is nice and the pool setup is cool. I came back for fun after finding out about this hotel by staying here on a work trip. Best hotel I have found for the price.
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
The staff were friendly and always willing to help and answer your questions. They went out of their way to help arrange transport for days we wished to travel further afield and explore. They even provided us with a wireless dongle so that we could access the internet during our stay, free of charge. Continental breakfast was very limited and predominant choices were curry/Indian based. Little choice or variations for other cultures. Pool is lovely and on the roof, but again difficult to spend any real amount of time around the pool as no access to drinks, therefore hard to have a chilled and relaxing day at the pool. Rooftop terrace looks lovely but during our stay it was not open. This would have been a lovely area to sit during the evenings. Hotel does not serve alcohol, so had to access other hotels in the evening if you wanted a glass of wine or beer with your evening meal.
Séjour de 10 nuits en octobre 2019

8/10 Bien

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good choice
Nice location (5 min from metro). Very friendly staff, nice breakfast and modern room and structure. The room is big, comfortable, but WiFi is unstable sometimes. The bathroom gets a bit wet because of the shower. Overerall I think was very good
Séjour de 4 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room quality was good. Good for family. The breakfast quality could be improved. Aaloo parantha didn't taste good and other food items tasted ok
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and very helpful assisting in any questions we had. The restaurant was excellent and food was very delicious while still being reasonably priced. We had a small issue with the type of bed we requested when we made the booking and was not available when we checked in. However staff listened to us and made sure we got what we requested. I would definitely stay at Sidra Pristine again when we visit Kerala.
Séjour de 4 nuits en avril 2019
Réponse de Shabin Kumar le 16 mai 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during yous recent trip to Kochi! We're extremely happy to read your delightful feedback on your stay with us. Thank you for your special mention on the restaurant, food and our ever friendly staff in general and your encouraging words are shared with the team already. I am sad about your bed type preference and came to know upon detailed checking that it was due to a few rooms which were blocked for some last minute maintenance works. At the same time, I'm glad that my team was able to find solution for you as per your requirement. We're waiting for your next visit! :) Thank you once again for your lovely feedback and we look forward to welcoming you to the hotel again in future! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Qi Siang Jeffery

Les points forts : Propreté, personnel et service, confort de la chambre
Good Value
Nice staff, Nice room
Séjour de 1 nuit en avril 2019
Réponse de Shabin Kumar le 20 avr. 2019
Dear Guest, Thank you very much for staying at Sidra Pristine Hotel during your trip to Kochi! We highly appreciate your time and effort to give your feedback here and thank you for your special mention on our ever friendly staff and the rooms of the hotel. We look forward to welcoming you back to the hotel in future! Best regards, Shabin Kumar Operations Manager.

10/10 Excellent

Noufal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Shabin KUmar le 20 avr. 2019
Dear Guest, Thank you very much for staying at Sidra Pristine Hotel during your trip to Kochi! We highly appreciate your time and effort to give your feedback here and look forward to welcoming you to the hotel again in near future! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Suban

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel for the price
Good hotel for the price ...nearby metro and Lulu mall is big advantage
Séjour de 1 nuit en mars 2019
Réponse de Shabin Kumar le 20 avr. 2019
Dear Guest, Thank you very much for staying at Sidra Pristine Hotel during your trip to Kochi! We highly appreciate your time and effort to give your feedback here and look forward to welcoming you to the hotel again in near future! Best regards, Shabin Kumar Operations Manager.

10/10 Excellent

Noufal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breakfast 👍
Very good service,,reception staff 👍
Séjour de 1 nuit en mars 2019
Réponse de Shabin Kumar le 13 mars 2019
Dear Guest, Thank you very much for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! We're happy to know that you had a pleasant stay at the hotel and the service by the staff was good. We have noted your special mention on the Reception staff and this is communicated to the team accordingly. Thank you again for your wonderful feedback and we look forward to welcoming you to the hotel again! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Value for money, Clean and well located, staff were good and friendly,
Séjour de 1 nuit en octobre 2018
Réponse de Shabin Kumar le 13 mars 2019
Dear Guest, Thank you very much for choosing to stay at Sidra Pristine Hotel! We're delighted to know that you enjoyed your stay with us. Many thanks for reviewing us here. Looking forward to welcoming you back to the hotel soon! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Mathijs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mooi nieuw hotel, prima service! Het eten is niet geweldig maar verder gewoon helemaal prima. Serveren geen alcohol in het hotel dus dat was vrij ver lopen.
Séjour de 1 nuit en février 2019
Réponse de Shabin Kumar le 15 févr. 2019
Beste gast, Hartelijk dank voor uw verblijf in het Sidra Pristine Hotel tijdens uw recente reis naar Kochi! Het is een groot genoegen dat u ons hotel, onze service en onze faciliteiten erg goed vond. We stellen uw tijd en moeite zeer op prijs om ons uw feedback te laten weten. We hopen dat je bij je volgende reis naar Kochi weer voor ons zult kiezen en we kijken ernaar uit om je ook in de toekomst weer te verwelkomen in het hotel! Vriendelijke groeten, Shabin Kumar Operations Manager.

8/10 Bien

Kamatchi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de Shabin Kumar le 7 févr. 2019
Dear Guest, Many thanks for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! We appreciate your time and effort to review us here and really thankful for your positive rating. We look forward to having more opportunities to serve you at the hotel in future as well! Thank you again! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2019
Réponse de Shabin Kumar le 30 janv. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! Many thanks for reviewing us here and we look forward to welcoming you again to the hotel soon! Best regards, Shabin Kumar Operations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice staff. Delicious food. Comfortable room.
Séjour de 4 nuits en janvier 2019
Réponse de Shabin Kumar le 30 janv. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! Many thanks for taking time to write your feedback about your stay with us. Thank you for your special mention about our staff, the food, and the comfortable room and this is already informed to the concerned team members accordingly. Thank you again your lovely feedback here and we look forward to seeing you again at the hotel in near future! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Archana, Santa Fe, New Mexico

Les points forts : Propreté et personnel et service
Good start to a relatively new hotel. Staff fabulous. Breakfast was ok, with nice Indian dishes. Omelette snot great. Menu is extensive with no attention to gluten free diets. For the foreign traveler wary of anything uncooked in India from veggies to fruit I did not receive assurances that the offering were free of potential bacteria. The WiFi did not work well in my room. Stubbed my toes on the step between bathroom and room. Exterior was super cute while interior lobby and restaurant spaces were dated. Room decor was mixed. Potentially great place if some issues are reworked
Séjour de 4 nuits en janvier 2019
Réponse de Shabin Kumar le 30 janv. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! Many thanks for taking time to write your feedback about the hotel and your stay with us in detail. While thanking you for all your appreciations, I assure you that the shortcomings you felt here will be looked into seriously. I would like to assure you that we follow highest level of standards as far as cleanliness by various departments in the hotel is concerned, especially kitchen. We follow all those measures towards ensuring the food is processed following strict guidelines to ensure the hygiene and safety and I assure you that this will be followed up the same way always. I am really sorry about your foot getting stubbed in the room. The step is kept that way only to ensure the wet areas stay slightly at lower level to the room to keep the bedroom dry always. We will work on the Wi-Fi too to make any possible improvements. Thank you again for writing your feedback here and we look forward to welcoming you back to the hotel in the future! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Noel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a lovely place for my family and I to stay at, i highley recommend
Séjour de 1 nuit en janvier 2019
Réponse de Shabin Kumar le 30 janv. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! It's great to know that you and your family enjoyed your stay with us and many thanks for your time to write your feedback! We look forward to welcoming you back to the hotel in the future! Best regards, Shabin Kumar Operations Manager.

10/10 Excellent

MN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, brightly lit, posh room with basic requirements for working people - desk and chair, kettle with tea and coffee, warm blankets and soft towels, hot water all day and decent speed wifi. The breakfast was our favorite part as there was a good spread of nutritious foods.
Séjour de 2 nuits en décembre 2018
Réponse de Shabin Kumar le 30 janv. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! It's wonderful to read such a lovely feedback from you and we thank you for those positive notes. As you mentioned rightly, we kept minimal, but all necessary amenities in the room so that our guest doesn't end up paying for those amenities which are of not in use usually. It's great to know that you liked our breakfast set up and spread very much as well! Thank you again for writing your feedback here and we look forward to welcoming you back to the hotel in the future! Best regards, Shabin Kumar Operations Manager.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money. WiFi works, breakfast was ok but food was abit cold. Staff were very helpful and welcoming. Great for a city break in Cochin
Séjour de 1 nuit en décembre 2018
Réponse de Shabin Kumar le 30 janv. 2019
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! It's nice to read your feedback here and we thank you for those positive notes. I apologize for the breakfast food being cold. Though it doesn't happen this way often, I will look into it for improvements for sure. Thank you again for taking time to write your feedback and look forward to welcoming you again to the hotel in the future! Best regards, Shabin Kumar Operations Manager

10/10 Excellent

Jojo, Japan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best hotel Kerala with the price! Close to station too
Séjour de 2 nuits en novembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A jewel in the crown for Kaloor
This is a wonderful hotel, an oasis of peace and calm in a busy area. The hotel was extremely clean and rooms spacious. The staff were extremely helpful, efficient and friendly and I could not fault the service they provided.
Séjour de 7 nuits en octobre 2018

8/10 Bien

インド最高, 東京

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
本当に清潔なホテル
唯一の不満は冷蔵庫がなかったこと。室内綺麗で朝食も美味しかったです。また泊まりたいです。インドでこの前に泊まったホテルは、このホテルより高く、ゴキはでるし、お湯は朝だけだし、がっかりでした。
Séjour de 2 nuits en septembre 2018

6/10 Satisfaisant

Voyageur vérifié

It was okay
Séjour de 1 nuit en août 2018
Réponse de Shabin Kumar le 6 oct. 2018
Dear Guest, Thank you for choosing to stay at Sidra Pristine Hotel during your recent trip to Kochi! I see from your review that you had a good but not great stay with us. As we strive for achieving highest level of guest satisfaction, it would have been helpful for us if you had detailed your experience which would help us understand the scope of improvements. However, we assure you of a greater experience on your next visit. Many thanks again for your feedback and we look forward to welcoming you back to the hotel in near future! Best regards, Shabin Kumar Operations Manager

8/10 Bien

Rubs, Delhi, India

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best value for money
Newly constructed property with modern facilities, well trained pleasant staff, delicious food, clean, accessible through train and metro. Go for it !!!
Séjour de 3 nuits en juillet 2018