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Avis sur ibis Kochi City Centre Hotel

3 out of 5
ibis Kochi City Centre Hotel
Padma Junction, MG Road, Kanayannur, Kerala

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 55 avis sur 110." "
Note des voyageurs de 8 (Bien), d’après 36 avis sur 110." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 110." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 110." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 110." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

yves

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay at Ibis. Staff is helpful and ne ce.
Séjour de 2 nuits en février 2023
Réponse de ibis Kochi le 27 mars 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

2/10 Horrible

Ashiq

Séjour de 1 nuit en février 2024
Réponse de Ibis Kochi City Centre le 17 févr. 2024
Dear Mr. Ashiq,Thank you so much for taking the time to review the hotel following your recent visit.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably.The team and I look forward to welcome you back again in the near future.Best Regards,Elgish AndrewsGeneral Manager

10/10 Excellent

SYED

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very good, there is scope for improvement for breakfast.
Séjour de 2 nuits en janvier 2024
Réponse de Ibis Kochi City Centre le 22 janv. 2024
Dear Mr. Syed, Thank you so much for taking the time to review the hotel following your recent visit. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

10/10 Excellent

Anna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de Ibis Kochi City Centre le 9 janv. 2024
Dear Anna, Thank you so much for taking the time to review the hotel following your recent visit. We look forward to welcoming you back at Ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

10/10 Excellent

Stephanie Xia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really enjoyed me stay at Ibis Kochi city. Close to centre square mall and the river side walk. Plenty of space in the hotel and the bed was very comfortable. Safety box was provided. Reception was very friendly and called me 30mins before check out. Thank you so much
Séjour de 2 nuits en décembre 2023
Réponse de Ibis Kochi City Centre le 9 janv. 2024
Dear Stephanie Xia, Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre. The team and I look forward to welcome you back again in the near future. Best Regards, Elgish Andrews General Manager

6/10 Satisfaisant

santiago

Séjour de 4 nuits en décembre 2023
Réponse de Ibis Kochi City Centre le 7 janv. 2024
Dear Santiago, We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, General Manager

8/10 Bien

Sony Jacob

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Showing signs of aging
This is my 2nd time at Ibis, Kochi. I'd loved my stay last time at Ibis more than any other and that is why I chose it for a 2nd time. Even though the overall experience has been good, I could tell that the shampoo and soap dispensers hadn't been changed in a long time. Barring this, my stay has been pleasant.
Séjour de 3 nuits en décembre 2023
Réponse de Ibis Kochi City Centre le 20 déc. 2023
Dear Mr.Sony Jacob,Thank you so much for taking the time to review the hotel following your recent stay.Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager

10/10 Excellent

Ajay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing, the best hotel we have stayed at
Séjour de 1 nuit en décembre 2023
Réponse de Ibis Kochi City Centre le 20 déc. 2023
Dear Mr. Ajay, Thank you so much for taking the time to review the hotel following your recent stay and I am thrilled that you had an amazing experience with us. We look forward to welcoming you back at ibis Kochi City Centre to another wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

8/10 Bien

Meenu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Ibis Kochi City Centre le 20 déc. 2023
Dear Ms. Meenu,Thank you so much for taking the time to review the hotel following your recent stay. We look forward to welcoming you back at ibis Kochi City Centre to a wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

10/10 Excellent

Abdullah Ahsan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Ibis Kochi City Centre le 20 déc. 2023
Dear Abdullah Ahsan, Thank you so much for taking the time to review the hotel following your recent stay. We look forward to welcoming you back at ibis Kochi City Centre to a wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

8/10 Bien

donna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was pretty good. But breakfast seems to be just okay. Their sambhar had a bad smell. But staff took initiative to remove it right away when we approached them. Rooms where neat and clean and customer service was good too. Stay was worth for the price
Séjour de 1 nuit en octobre 2023
Réponse de Ibis Kochi City Centre le 20 déc. 2023
Dear Donna, Thank you so much for taking the time to review the hotel following your recent stay. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre.We look forward to welcoming you back at ibis Kochi City Centre to a wonderful and magnificent experience. Best Regards, Elgish Andrews General Manager

2/10 Horrible

James

Séjour de 1 nuit en septembre 2023
Réponse de Elgish Andrews le 28 sept. 2023
Dear Mr. James,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager

2/10 Horrible

Vargeese Sebastian

Séjour de 2 nuits en août 2023
Réponse de Elgish Andrews le 28 sept. 2023
Dear Mr. Sebastian,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. It is unfortunate to learn you did not enjoy your stay to the fullest with us at ibis. This is definitely not the genuinely caring and personalized attention we pride ourselves for providing and which we are known for. It is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish AndrewsGeneral Manager

10/10 Excellent

geeta

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
FO staff was very professional and attentive specialy Ms ANJU and MR ANIKET .
Séjour de 2 nuits en juillet 2023
Réponse de Elgish Andrews le 24 juil. 2023
Dear Guest,Thank you for such a wonderful rating following your recent stay at the hotel. It is always a pleasure to receive positive feedback. I am delighted to hear that the team has taken care of you extremely well and you had a memorable experience at Ibis Kochi City Centre.The team and I look forward to welcome you back again in the near futureBest Regards,Elgish AndrewsGeneral Manager

6/10 Satisfaisant

Jaison

Séjour de 1 nuit en juin 2023
Réponse de Elgish Andrews le 4 juil. 2023
Dear Mr. Jaison,We would like to thank you for choosing our hotel as your accommodation choice during your visit to Kochi. Your feedback has been duly noted by us, and rest assured it will be taken up with the concerned department and addressed suitably. We appreciate the feedback and it is our hope that you will give us the opportunity to better serve you in the near future and I would like to reiterate our commitment to high service standards. Best Regards, Elgish Andrews General Manager

10/10 Excellent

Kiran

Séjour de 1 nuit en mai 2023
Réponse de ibis Kochi le 31 mai 2023
Dear KiranWe very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Excellent

Javon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Experience!
A Truly beautiful hotel. I really enjoyed my stay. The hotel room was very clean, the room service was very good, great Wi-Fi connection, very comfortable bed and very nice staff.
Séjour de 5 nuits en mars 2023
Réponse de ibis Kochi le 27 mars 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2023
Réponse de ibis Kochi le 27 mars 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Centre.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish AndrewsGeneral Manager

10/10 Excellent

helen

Séjour de 2 nuits en mars 2023
Réponse de Elgish Andrews le 4 juil. 2023
Dear Ms. Helen,Thank you so much for taking the time to review the hotel following your recent stay and I am thrilled that you had an amazing experience with us.We look forward to welcoming you back at ibis Kochi City Centre to another wonderful and magnificent experience.Best Regards,Elgish AndrewsGeneral Manager

10/10 Excellent

Jacob

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good, neat and clean property, staff are helpful Reception personal are professional, mentions to saikat, Rimona and rohan
Réponse de ibis le 27 janv. 2023
Dear Mr.JacobWe very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish Andrews,General Manager

10/10 Excellent

Sukanya

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Swati

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is awesome. Fast check in and check out, food is good
Séjour de 1 nuit en décembre 2022

4/10 Médiocre

Geogy

Voyage en groupe
Les points faibles : Propreté
Dirty floors, smelly rooms. Pathetic breakfast for rs500 extra charge

8/10 Bien

Ganeshrie

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Disappointed
First of all,we got no assistance getting our luggage to the rooms, which would have been greatly appreciated after a long journey. The room keys need to be activated each time we leave and return to the room. That was very very inconvenient and very annoying. Breakfast choices very limited and got boring after a few days. No seats provided in waiting area as we wait for our rides, which can take as long as 30 minutes. Staff were polite and helpful
Séjour de 1 nuit en octobre 2022

8/10 Bien

George Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Optimal.
Séjour de 5 nuits en octobre 2022

10/10 Excellent

Princel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Ibis Kochi le 26 sept. 2022
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Kochi City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Elgish Andrews,General Manager, ibis Kochi City

6/10 Satisfaisant

J S

Voyage d’affaires
Les points forts : Personnel et service
Could have been better!
The room was typical Ibis, no-frills. Bed is comfortable. But the engineering side did not think about ease of use of bathrooms. To start with, the toilet door had a magnetic catch and a round handle which makes it a feat trying to open the toilet door. No grip. Ditto with the shower door. Imagine trying to open with wet / soapy hands sans a door without proper handle, and that too with a magnetic strip. The drain provided in the shower area is not capable of draining water at the rate the shower delivers water. resulting in water logging in the shower area. There appears to be no protoco; of house keeping visit every day. All I got was a couple of tea bags on the second day on my request. Only on the third day, was it attended to.
Séjour de 3 nuits en juillet 2022
Réponse de IKCC le 7 août 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Kochi City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

10/10 Excellent

Saravanan, Irving

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property for the price
Séjour de 1 nuit en juillet 2022
Réponse de IKCC le 7 août 2022
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kochi City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

6/10 Satisfaisant

Shakil

Séjour de 1 nuit en juin 2022
Réponse de GM le 5 juil. 2022
Dear Mr.Shakil, Thank you for taking the time to tell us about your experience at the ibis Kochi City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elgish Andrews, General Manager

2/10 Horrible

Mohan

Séjour de 1 nuit en mai 2022

8/10 Bien

Glace

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

8/10 Bien

FAROOQ

Séjour de 1 nuit en mai 2022
Réponse de GM le 18 mai 2022
Dear Guest We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Anderws, General Manager, ibis Kochi City

10/10 Excellent

Rengaraj

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good
Séjour de 2 nuits en mai 2022
Réponse de GM le 18 mai 2022
Dear Mr.Rengaraj We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

10/10 Excellent

Devasagayam

Séjour de 3 nuits en mai 2022
Réponse de GM le 18 mai 2022
Dear Mr.Devasagayam We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

10/10 Excellent

Rojan, Brampton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great ambience and clean hotel! Would suggest the housekeeping to be a little bit more consistent
Séjour de 6 nuits en avril 2022
Réponse de GM le 18 mai 2022
Dear Guest We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, ibis Kochi City Center

6/10 Satisfaisant

Baiju

Voyage en couple
Les points faibles : Équipements
connectivity to other locations are good
Séjour de 1 nuit en avril 2022
Réponse de GM le 18 mai 2022
Dear Guest We very much appreciate your comments regarding your stay at the ibis Kochi City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elgish Andrews, General Manager, Ibis Kochi City Center

8/10 Bien

Sorin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I can return here...
Good food (from a foreigner point of view), friendly staff, I might comeback if they fix small issues.
Séjour de 3 nuits en décembre 2021

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en janvier 2020
Réponse de Ajit Jose le 1 avr. 2020
Dear Guest, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful visit and that you thoroughly enjoyed the hotel services. On behalf of the entire team, I look forward to welcoming you back in the near future. Sincerely, Ajit Jose General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Everything was fine, the staff was helpful. Especially, Jude from Front Desk, Anjali from Rooms who helped with an early morning support. The entire restaurant team was very warm. However, we had one problem - we felt our room temperature rising in the night. During the day the panel showed 22 Degrees, then we bring it down on the control panel, but we realized much later during the course of our stay that the temp was not actually coming down. Then we called the reception, and explained that the panel was not working....surprisingly, we found the temperature came down to 18 Degrees, without even the technician coming to our room to check... This was quite intriguing. How could a technical glitch be managed without the technician coming to our room?? This means they had kept the temperature stable from a different control panel. May be the previous guest would have asked for the same. But shouldnt the management of the AC thermostat be left for the guest to manage. We spent nearly 4 nights out of our 5 night stay thinking that the temperature actually coming down to 18 Degrees. Since we were having a long day during the course of our stay, we simply crashed after bringing the temperature on the panel to 18 Deg, and woke up feeling warm. On the final day, we informed the reception and the temperature actually came down.... Not a good experience
Séjour de 3 nuits en janvier 2020
Réponse de Ajit Jose le 1 avr. 2020
Dear Guest, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had appreciated my team members, however, I regret that you were not fully satisfied with all aspects of your stay. The gaps that your feedback has highlighted in terms of AC issues have been carefully noted and we assure you the necessary steps have been taken to improve the quality of service and avoid re-occurrence. We hope this experience will not alter your confidence in ibis Kochi, and that you will give us the opportunity of welcoming you again soon. Sincerely, Ajit Jose General Manager

8/10 Bien

Janice L

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Ajit Jose le 1 avr. 2020
Dear Janice, Thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. I’m delighted that you had a wonderful visit and that you thoroughly enjoyed the hotel services. On behalf of the entire team, I look forward to welcoming you back in the near future. Sincerely, Ajit Jose General Manager

10/10 Excellent

Rajendra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was fine
Séjour de 1 nuit en janvier 2020
Réponse de Ajit Jose le 14 avr. 2020
Dear Rajendra, We very much appreciate your comments regarding your stay at the ibis Kochi City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcome you back soon. Sincerely, Ajit Jose General Manager

8/10 Bien

Girish

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is well located on MG Road for shopping enthusiasts. Metro station, public transport and Ferry station easily accessible. Rooms are small like all IBIS hotels. Interconnected rooms available for families. Excellent Breakfast and Meals food. Had an issue with Reservation which was resolved later - be careful to confirm with hotel.
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Rajendra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Everything was good
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All the things I loved
I checked in at 4am after a very delayed flight and the man who checked me in was completely welcoming. I slept only a few hours and then I had to wake and do urgent shopping errands for a work trip. Again the front desk was helpful to suggest places I could find my needs. Breakfast was hot tasty with lots of choices. My bed and pillows were completely comfortable. I forgot shampoo and when I called it was immediately brought to my room. I was shown to an iron and ironing board. It was better than being at home! The neighborhood is completely alive and rich. Anything you need is there. Marine Drive is walkable. 100% I will stay here again when in Cochin!
Séjour de 2 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
I liked everything about the property, excellent staff, helpful, breakfast, comfortable bedding
Séjour de 2 nuits en novembre 2019

2/10 Horrible

Ajit

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
IBIS or Abyss? Avoid at all costs.
Hotel policies patently anti guest. Front office staff resort to lies. Billing for items that I have never ordered. Please avoid this IBIS hotels. Some of the staff are good they need to get to a better hotel for good career in the industry.
Séjour de 2 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en septembre 2019

10/10 Excellent

luis Gustavo B A

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Central location, and very comfortable
Very well located, super cozy and comfortable. Only for 1 night, so cant say too much. The room is not big, bathroom very small but overall very comfortable
Séjour de 1 nuit en septembre 2019
Réponse de Ajit Jose le 13 sept. 2019
Dear Luis, Thank you for your feedback and rating. Regards, Ajit Jose General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Ajit Jose le 5 oct. 2019
Dear Guest, Thank you for your ratings. Regards, Ajit Jose General Manager