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Avis sur Grand Hotel

4 out of 5
Grand Hotel
M.G. Road, Ernakulam, Kanayannur, Kerala

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 81." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 81." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 81." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 81." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 81." "

8,2/10

Propreté

7,8/10

Personnel et service

9,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en septembre 2017

8/10 Bien

florine, vannes, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bonne adresse
le meilleur hotel d'ernakulam et un restaurant exquis

10/10 Excellent

max

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic staff and the best restaurant we have ever eaten in! A good alternative to Fort Cochi which isn't as nice as is made out to be! The street is very busy but our windows blocked out all noise. Would highly recommend.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Joseph

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Satyakumar

Les points forts : Équipements
Like
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Ashok

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good staffing excellent service good restaurant
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

NISHA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very clean
Séjour de 1 nuit en septembre 2023
Réponse de Faizal , FOM le 11 sept. 2023
Thanks for your valuable review.

2/10 Horrible

Muckadackal

Voyage en couple
Les points forts : Personnel et service
I made booking with breakfast included but had to pay for breakfast ! Rs 1480 for two days extra. Expedia found not reliable !
Séjour de 2 nuits en avril 2023

10/10 Excellent

Nagasubramanian

Séjour de 1 nuit en mars 2023

10/10 Excellent

ashok

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en janvier 2023
Réponse de Faizal le 9 févr. 2023
Thanks for your valuable review.

6/10 Satisfaisant

Harish

Voyage d’affaires
Les points faibles : Propreté et personnel et service
No coordination between front desk staff
During check in, front desk told the breakfast is complement for 2 days. Finally during check out, they charged breakfast charge, it was not expected.
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Merson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021

8/10 Bien

Krishnan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location, Easy access to metro. Staff are very Friendly and helpful. Food in the restaurant is great. Also Room service is amazing.
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Confort de la chambre
Good stay
It was good.Staff friendly.
Séjour de 3 nuits en décembre 2020

10/10 Excellent

Parvez

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best restaurant for authentic kerala food
Excellent location and great restaurant for the best authentic malabar food
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a legacy hotel on the MG Road in Kochi. Rooms are comfortable and you have a choice of classic and modem interiors. The restaurant serves an excellent choice of Kerala cuisine and multi cuisine. I am a regular there for all the above reasons as well as the hotel's proximity to some good shopping outlets.
Séjour de 1 nuit en juin 2019

6/10 Satisfaisant

Venu

Les points forts : Propreté et confort de la chambre
Adequate.
AC was not working and WiFi kept turning off.
Séjour de 2 nuits en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great. Courteous and friendly staff. Great food, lots of choices. Great location. Easy to get in and out
Séjour de 1 nuit en janvier 2019
Réponse de Sarath Chandran le 12 févr. 2019
Dear Sir / Madam, Thank you for taking the time to share your wonderful review on your stay with us on Expedia. We are consistently committed to ensuring that we provide our guests with the highest standards of service, quality, and stay experience and hold your comments in high regard. With our location in the heart of the city, we do enjoy the unique pleasure of always being full of activity. We look forward to welcoming you back again, soon.

10/10 Excellent

Koshy, New Jersey, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was good, Food service,staff, room comfort etc
Séjour de 2 nuits en août 2018
Réponse de Faizal le 23 août 2018
Thanks for your valuable feed back.

8/10 Bien

Thomas

Les points forts : Personnel et service
Staff are friendly and welcoming. Location is very central. Plenty of parking. Valet is available. Little bit of a mess outside on the road as the metro work is going on. Walking is hazardous.
Réponse de Faizal le 2 mai 2018
Dear Sir, I appreciate the effort taken to convey the feedback and we carefully analyze the customer feed backs as it provides us a platform for learning and improvement. I want to assure you that your feedback has been researched.We constantly strive to provide friendly and pleasant service with all smiles so that guests only carry back fond memories of their experience. I am really very happy to know that you have enjoyed your stay. We welcome all suggestion to improve our performance in achieving customer satisfaction. Thanks & Kind Regards Faizal Front Office In-charge. Grand Hotel- Cochin Mob: +91 98957 21030

6/10 Satisfaisant

megha, Washington, USA

Les points faibles : Personnel et service et confort de la chambre
Not worth for price
It's an average hotel they served very basic breakfast didnt have much choice for vegetarians staff didn't know English and weren't very accommodating. Elevator smelled like poop.
Séjour de 1 nuit en mars 2018

8/10 Bien

Jamie, Sydney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel with character
The Grand Hotel is close to Ernakulam Junction train station and around a 30 minute drive to the Fort Kochi area. It has old world charm but still has modern comforts and is a comfortable stay. The front desk and restaurant staff were friendly and helpful. There was a lot of construction going on in front of the hotel in February 2018 but it was not too much of a disturbance from our room which faced the main road. However if you are in Kochi to visit Fort Kochi it might be worthwhile looking for accommodation there rather than in the main city area.
Séjour de 2 nuits en février 2018

10/10 Excellent

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

ROSS, SYDNEY AUSTRALIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GOOD HOTEL
We never could get a hot shower which disappointed us as the room was really good and spacious.and the bathroom quite large.
Séjour de 1 nuit en décembre 2017

8/10 Bien

Dr Vallakalil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good hotel
Good hotel and central location.
Séjour de 1 nuit en décembre 2017
Réponse de Raizal le 9 janv. 2018
Thanks for your valuable feedback & support.

4/10 Médiocre

Virendra

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel rooms are not very clean & furniture is also old . Location of the Hotel is not very good . Not recommended for business travellers . Its just 1 start H& not value for money .
Séjour de 1 nuit en décembre 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Has a great restaurant
Great hotel for exploring both Ernakulam and Ft Kochi - great restaurant.

10/10 Excellent

Marcus, The location is good; not in touristic parts but its easy to get there.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice experience
The Grand Hotel in Ernakulam as mentioned on LonelyPlanets guide for south held its promises. A 60's hotel aged with respect. Professional, quality, clean and with great space both in rooms and common areas. With a renovated dining hall and new bathrooms this old hotel still feel up to date. The furniture is timetypical wooden 60's. There are some stains on my sofa and such but didn't bother me. Don't expect modern steel and glass - this is oldschool bit very wholehearted. The breakfast is very good. Indian base with add on made on demand omelett, hash brown, coffee and toast. Some fresh food in cubes. Morning pastries if you are into that. The restaurant at the Grand Hotel is popular and crowded - busy but the service is very efficient. The menu is big and hold a lot of different cousines but I have so far had the Keralas and the flavour is all there - very good standard and quality here. Not cheap but you get what you pay for I think. This hotel is in Ernakulam. I chose this because I am travelling onward and didnt want to stay in the more touristic Fort Cochi. I take the rik-shaw to the jetty 20-40 INR and then the ferry 4 INR and then I am at Fort Cochi. A bit more fuss but I like the morning walk and the trip on the waterways. Any downsides? There are construction going on outside and the first night they did do nightjobs which was disturbing. Following nights was silent but might probably happen again. I stayed at the Grand Hotel for 5 nights.

10/10 Excellent

dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great restaurant
Good setting off point for Kerela trip

10/10 Excellent

Sharath

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

chetna, mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
centralised.

8/10 Bien

J C, Sutton Coldfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cochi trip
Bed mattress has hard but ok

8/10 Bien

Not Provided, Mangalore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Week end at Cochin
It was a pleasant stay

8/10 Bien

PRADNYA, Mumbai

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
overall good
stay is good... M.G road area is corporate hub. Hotel is good but food is very much costly.

8/10 Bien

Prasad, Bangalore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in the city center
Grand Hotel is right in the middle of Cochin city and is easily accessible to a lot of restaurants around this place. It is well maintained with ample parking and courteous staff. The rooms are big and spacious.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Grand... Excellent restautrant
Hotel Grand is located at a excellent location, in the heart of the city, walking distance from Marine Drive and the best part of the Grand is the Restaurant although you will get food only during Restaurant timings only but the food is amazing especially Local Kerala Cuisine. However, if you are looking for comfort and other prompt service, then it is not the right place.

10/10 Excellent

carole, caloundra Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant surprise
we were surprised at the side of the room, two double beds , lovely polished floors and very comfortable,good breakfast although we were dissapointed with our dinner, ordered basil and garlic stuffed fish it had no hint of either flavour, all we could taste was the rich dark brown soy sauce on two thick slabs of fish?

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

N N MATHUR, NEW DELHI

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good comfortable hotel
The room was good neat and clean. Breakfast was did not have much choice to offer.

6/10 Satisfaisant

dr.siju

Les points faibles : Personnel et service et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean
Good location all the staffs are friendly and very helpfull.i personally recommend this hotel is one of the best in Cochin

6/10 Satisfaisant

John, Dubai

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Good location
Hotel location was very good but I am not happy with their service and room

10/10 Excellent

Rose, Montreal, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel in Cochin/Ermakulam
We arrived at 1:30 a.m. and someone was there to receive us, no problem. We had an enjoyable stay there.

8/10 Bien

Edward, UK

Les points forts : Propreté et confort de la chambre
Hotels for shoppers and visitors to Fort Cochin
Overall experience was very good.Restaurant was very good and buffet breakfast tasty and varied appealing to most nationalities I would have thought.

6/10 Satisfaisant

Voyageur vérifié

Good location, walking distance from Ernakalum Junction railstaion.good restauranr.

8/10 Bien

Anand, Mumbai

Les points forts : Propreté, personnel et service, confort de la chambre
Awesome Food!
This is a very good hotel located right in the heart of the city (Ernakulam), within short distance of tourist spots like Fort Cochin, Marine Drive, etc. and commercial spots like markets, malls, etc. The rooms are spacious and clean though the building itself seems to have seen quite a bit of wear and tear! The staff are friendly and helpful. However, the major USP of this hotel is its restaurant - the food (especially sea food) is just awesome. Don't miss it!!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
It is a nice place to stay. Food is great. However i feel they are not in sync with the present times. I stayed at the Abad Plaza a couple of days before my stay at the Grand and i felt the Abad Plaza offers more value for money. The rooms at the Grand are good no doubt . But all modern facilites which the present generation hotels offer are not available. The Grand charges for usage of internet which is quite abnormal. The complimentary breakfast is pretty ordinary. The spread is basic I also feel the staff are not courteous. Will definitely opt for Abad Plaza next time i visit.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté

10/10 Excellent

PETER, SHILLONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
We had a great time in the Grand Hotel.