Piscine extérieure, parasols de plage, chaises longues
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Avis sur Sheraton Kampala Hotel

4 out of 5
Sheraton Kampala Hotel
Ternan Avenue, Kampala

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 67 avis sur 182." "
Note des voyageurs de 8 (Bien), d’après 68 avis sur 182." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 182." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 182." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 182." "

8,4/10

Propreté

8,2/10

Personnel et service

9,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

JOEL

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour très confortable et pratique
Séjour d’affaires. Très pratique avec chambre confortable et salles des réunions.
Séjour de 5 nuits en janvier 2022
Réponse de R/L le 7 févr. 2022
Dear Joel, We are glad you had a good and memorable stay. Thank you for your honest feedback. We hope to hist you again when you are back to Uganda in Kampala. Kind Regards. Sheraton Kampala Team.

6/10 Satisfaisant

Jean-Pierre

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Vieillissant
Seul "vrai" Hôtel à Kampala avec une bonne connexion Wifi qui marche à peu près 24/24 mais vieillissant et salles de bain à revoir car hors d'age. Restauration chère et moyenne

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dear traveller, The you for the positive rating.

8/10 Bien

QUD, Kampala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sheraton Kampala
Une expérience plaisante, de bons rapports qualité / prix, un spa-fitness-piscine bien équipé

4/10 Médiocre

Khada, doha

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bad experience
Séjour de 2 nuits en mai 2024
Réponse de T/S le 27 mai 2024
Dear Khada,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us. It is unfortunate that you had a bad experience. We would like to get more details in regards to your stay because your feedback is very important to us as it helps improve on our guests' services. You may share on our official reservations email which is reservation@sheratonkampala.com to enable us follow up and respond accordingly.Kind Regards. Sheraton Kampala Hotel.

10/10 Excellent

severino

Les points forts : Propreté, personnel et service, confort de la chambre
exelente
Séjour de 5 nuits en février 2024
Réponse de Teddy Ssemugera, Reservations Supervisor le 26 févr. 2024
Dear Severino,Thank you for choosing to stay at Sheraton Kampala Hotel and for your wonderful feedback with us.Your kind words are greatly appreciated and will motivate us to keep up the good work. It was a pleasure to have you as our Guest and we hope to welcome you back soon.Yours SincerelyTeddy Ssemugera Reservations Supervisor

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My experience
My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.
Séjour de 4 nuits en février 2024
Réponse de Teddy Ssemugera, Reservations Supervisor le 26 févr. 2024
Dear Esteemed Guest,Thank you for choosing to stay at Sheraton Kampala Hotel and for sharing your feedback with us.We are glad to know our services and staff met your expectations and the feedback has been shared with them as a motivation for their good work.However, it is unfortunate that due to the noise, your stay was not comfortable throughout and this has been addressed by updating your profile to ensure that we will always allocate you a room away from the noise should you travel back to Kampala. We look forward to welcoming you back soon.Thank you for your loyalty and support.Yours Sincerely,Teddy SsemugeraReservations Supervisor

10/10 Excellent

Reuben

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Dan

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Nice place
The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Séjour de 2 nuits en décembre 2023
Réponse de R/L le 4 févr. 2024
Dear Dan,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us.We apologize for the delay in your food orders, your feedback is very important to us as it helps improve on our guests' services.We have also started a renovation project where all Hotel facilities are being improved to better our guests' experience during their stay with us.We hope to host you again.Kind Regards.Sheraton Kampala Hotel.

10/10 Excellent

Philip

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Séjour de 10 nuits en octobre 2023
Réponse de R/L le 3 nov. 2023
Dear Philip,Greetings from the Sheraton Kampala Hotel.Thank you very much for the positive review. We hope to host you again whenever you choose to travel to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Séjour de 2 nuits en octobre 2023
Réponse de R/L le 31 oct. 2023
Dear Sir/Madam,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us. We did receive your rating and we would like to understand why you were able to score us 6 and not 10.Your feedback is very important to us as this will help us on improving on your experience during the next stay should you choose to stay with us.Kind Regards.Sheraton Kampala Hotel Team.

10/10 Excellent

VOLKER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very friendly ad supportive!
Séjour de 1 nuit en octobre 2023
Réponse de R/L le 27 oct. 2023
Dear Volker,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us and we hope you had a wonderful stay.Your feedback is very important to us and we appreciate.We hope to host you again whenever you choose to travel to Kampala Uganda.Kind Regards.Reservations Team.

10/10 Excellent

VOLKER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great hotel staff, very flexible and friendly
Séjour de 1 nuit en octobre 2023
Réponse de R/L le 24 oct. 2023
Dear Volker,Greetings from the Sheraton Kampala.Thank you for choosing the Sheraton Kampala Hotel for your previous stay.Your honest feedback is highly appreciated and we hope to host you again whenever you travel to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de R/L le 23 août 2023
Dear Mr. Anthony,Greetings from the Sheraton Kampala Hotel.We hope that you reached safely to your destination.Thank you very much for the feedback and the high scores you gave to us.Kindly let us know incase there is any improvements that you would like us to make inorder to have your stay better than the pervious one should you choose to stay with us again during your travels to Uganda.Looking forward to hosting you again.Kind Regards.Reservations Team.

10/10 Excellent

Noah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Séjour de 1 nuit en août 2023
Réponse de R/L le 11 août 2023
Dear Noah,Greetings from the Sheraton Kampala Hotel.Thank you for choodsing to stay with us and we hope that you had a wonderful stay with us.We are pleased to inform you that our rooms are undegoing renovation and this is being done per floor.Should you choose to stay with us again, we shall surely offer a better room to you so that your experience with us is made better and smooth.Kind Regards.Sheraton Kampala Hotel Team.

10/10 Excellent

peter kankaka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff very friendly and exemplary customer service
Séjour de 6 nuits en juillet 2023
Réponse de R/L le 14 juil. 2023
DearMr. Kankaka,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us.We hope that you reached your destination well.We appreciate the feedback on your stay and hope to host you again whenever you choose to travel to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

8/10 Bien

Sang Hyuk

Séjour de 1 nuit en juillet 2023
Réponse de R/L le 7 août 2023
Dear Sang Hyuk,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us and we hope you arrived safely to your destination.We hope to host you again whenever you choose to travel to Uganda Kampala.Kind Regards.Sheraton Kampala Hotel.

8/10 Bien

MD DIDARUL

Séjour de 4 nuits en juillet 2023
Réponse de R/L le 1 août 2023
Dear Didarul,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us. We hope you enjoyed your stay with us.Thank you for the scores and kind feedback.We hope to host you again whenever you choose to travel to Kampala Uganda.

10/10 Excellent

Faith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en juin 2023
Réponse de R/L le 17 juin 2023
Dear Faith,Greetings from the Sheraton Kampala Hotel.Thank you for having chosen to stay with us and we hope you reached safely to your destination.We hope you enjoyed your stay with us. Kind Regards.Reservations Team.

8/10 Bien

Rami

Séjour de 1 nuit en mai 2023
Réponse de R/L le 4 juin 2023
Dear Rami,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us.We hope that you enjoyed your stay and that we shall be able to host you again whenever the winds of travel blow you to Kampala Uganda.Kind Regards.Reservations Team.

10/10 Excellent

Winston

Séjour de 4 nuits en mai 2023
Réponse de R/L le 12 mai 2023
Dear Winston,Greetings from the Sheraton Kampala Hotel.Thank you for staying with us while in Kampala Uganda. We hope you had a wonderful stay with us, and await to host you again if the winds of travel ever blow you to Kampala Uganda.Kind Regards.Sheraton Kampala Hotel.

10/10 Excellent

FARUK, ISTANBUL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was so nice and receptionist like Dalton he is so caring
Réponse de R/L le 3 févr. 2023
Dear Faruk,Greetings from the Sheraton Kampala Hotel.Thank you very much for having chosen to stay with us and we hope you enjoyed your entire stay with us.We do hope to host you again whenever the winds of travel blow you to Uganda Kampala.Kind Regards.Reservations Team.

8/10 Bien

eran

Voyage d’affaires
Les points forts : Propreté et personnel et service
the place to stay
great service. center location old facility...
Séjour de 2 nuits en janvier 2023
Réponse de R/L le 21 janv. 2023
Dear Sir/Madam,Thank you for choosing to stay with us.We are glad you enjoyed your stay with us, we hope to host you again soon.Kind Regards.Sheraton Kampala Hotel Team.

10/10 Excellent

Douglas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good and clean overall nice
Réponse de R/L le 5 janv. 2023
Dear Douglas,Greetings from the Sheraton Kampala Hotel.Thank you for choosing to stay with us, and we hope you enjoyed the entire stay.We hope to host you again whenever you decide t travel to Kampala.Kind Regards.Reservations Team.

10/10 Excellent

Abdalslam

Séjour de 26 nuits en septembre 2022

10/10 Excellent

Cesar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NTR
Séjour de 1 nuit en septembre 2022
Réponse de R/L le 11 oct. 2022
Dear Cesar,Greetings from the Sheraton Kampala Hotel.We hope you reached your destination safe and sound.Thank you for the feedback, and for choosing to stay with us.Looking forward to hosting you again.Kind Regards.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Sanyu le 16 sept. 2022
Dear Guest,We are delighted that you enjoyed your stay at Sheraton Kampala Hotel!We look forward to welcoming you back.Kind Regards,Reservations Team.

10/10 Excellent

Asha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very safe, very clean.very manicured and neatly kept compound, extremely professional staff right from the Askari at the entrance. Wow to be honest I just picked Sheraton at random and goodness I looved it. D the dinning area is well suited the food is excellent.. Barnabas at the reception is just awesome
Séjour de 5 nuits en janvier 2022
Réponse de R/L le 7 févr. 2022
Dear Asha, It is our pleasure that you had a wonderful stay with us. We appreciate your honest feedback and for choosing to stay with us. We hope to accommodate you whenever you are travelling to Uganda and in Kampala. Kind regards. Sheraton Kampala Team.

10/10 Excellent

phiona, Portland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service is always exceptional and the breakfast so out of this world .. will come again. Phiona v
Séjour de 1 nuit en novembre 2021
Réponse de R/L le 25 nov. 2021
Dear Phiona, Greetings from the Sheraton Kampala Hotel. It is our pleasure to know that we made your stay memorable and exceptional. It is always our joy to know that our esteemed clients get the best services and value for their money. we hope to host you again very soon. Kind Regards. Sheraton Kampala Hotel Team.

8/10 Bien

rosa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021
Réponse de Sheraton Hotel Kampala le 18 oct. 2021
thank you and hope to see you back soon Ms. Rosa.

10/10 Excellent

Marco

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de Sheraton Kampala Team le 27 mai 2021
Dear Marco, W e are delighted to know that your stay with us was memorable and that the staff service was exceptional. Thank you for taking your precious time to rate us. We look forward to hosting you again. Kind Regards.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, clean, and quite. Will choose it again
Séjour de 2 nuits en février 2021
Réponse de Sheraton Kampala Hotel le 17 févr. 2021
Dear Guest, Thank you so much for your feedback. We look forward to hosting you again. Kind Regards, Sheraton Team.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2021
Réponse de Sheraton Kampala Hotel le 9 févr. 2021
Dear Guest, Thank you so much for the response. We are glad that you enjoyed the stay and we look forward to hosting you again in the near future. Kind Regards, Sheraton Kampala Hotel

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed at the Sheraton Kampala for 4 nights. Staff members were very friend
Séjour de 3 nuits en décembre 2020
Réponse de Reservations Team le 11 janv. 2021
Dear Guest, Greetings of the afternoon, thank you for the feedback We hope to have another opportunity to host you Kind regards Reesrvations Team

10/10 Excellent

Vidhi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved the stay at Sheraton Kampala
Séjour de 3 nuits en février 2020
Réponse de Reservations Team le 7 avr. 2020
Dear Vidhi, Greetings from Sheraton Kampala Hotel, We are delighted that you enjoyed your stay at the Sheraton and you loved the Hotel location above all. We understand the current conditions have put all of us at home, but we assure you, once the conditions normalises, we shall be here to welcome you. In the meanwhile, please stay safe! Kind Regards, Reservations Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The natural beauty of Uganda is enhanced by the graciousness of the Kampala Sheraton staff. Professional and friendly. My second time staying and definitely not my last. Thank you.
Séjour de 4 nuits en mars 2020
Réponse de Reservation Team le 17 mars 2020
Good afternoon Sir/Madam, Thank you for sparing sometime to give us such a good feedback It is our pleasure that your stay in Uganda was enhanced by the Sheraton Kampala Staff We hope to have the opportunity to host you again Thank you

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The stuff was amazing. More especially in the club lounge.
Séjour de 7 nuits en février 2020
Réponse de Reservations Team le 28 févr. 2020
Dear our beloved guest Greetings from Sheraton Kampala Hotel We thank you for taking your time to give us feedback about your stay and we it is our pleasure that you enjoyed your stay we hope to have an opportunity to welcome you again

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vi ar her nytårsaften god mad flot fyrværkeri god morgenmad
Séjour de 1 nuit en décembre 2019
Réponse de Reservations team le 6 janv. 2020
good afternoon thank you for the feedback and we are grateful that you enjoyed

8/10 Bien

mats

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
NIce service , personal, excellent , hotell getting old
Séjour de 1 nuit en décembre 2019
Réponse de Reservations Team le 8 déc. 2019
Good morning Sir/Madam Thank you for the Feed back We shall be looking forward to hosting you again

6/10 Satisfaisant

broc

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Marginal Service for Relatively High Cost
Hotels.com listing showed “airport shuttle.” Did not say “available.” Gave impression it was a courtesy shuttle. After I arrived at the hotel, I was charged $50, an amount I later learned was one hundred to two hundred percent the “going rate.” Juice offered (and unfortunately consumed) was delicious, but made me sick within 30 minutes and for the next 24 hours. Elevator didn’t work consistently with room cards and attendant was unable to help. Staff never called back (despite assurances they would) when we called to inquire about a left behind personal item.
Séjour de 1 nuit en août 2019
Réponse de Sheraton Kampala Hotel le 9 févr. 2021
Dear Guest, we apologize for missing this communication, we regret to hear about this bad experience during your stay. We have shared the feedback with the respective Teams. We do look forward to host you in the future and once again, thank you for bringing all these concerns to our attention as they help and enable us to serve our guests better. Kind Regards, Sheraton Kampala Hotel Team

6/10 Satisfaisant

broc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de brian le 24 oct. 2019
Dear Valued Guest kindly note that we always strive to give the best stay experience to all our clients. we hope to make your next stay memorable.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor room service - not thoughtful
All was great except room service was slow and they almost always forgot to bring something - which would then take time to bring up and by then the food was cold. E.g. pancakes without syrup, or food without ketchup etc.
Séjour de 7 nuits en août 2019
Réponse de brian le 24 oct. 2019
Dear Valued Guest we always strive to offer the best stay service to all our valued esteemed clients at all times. we apologise for falling below that standard but we look forward to rectify our short comings upon your next stay.

4/10 Médiocre

Voyageur vérifié

Séjour de 5 nuits en juillet 2019
Réponse de Sanyu Nakayita le 6 août 2019
Dear Anonymous, We have received the feedback and seems like something went wrong; please give us more information about your stay experience to enable us look into the situation. We look forward to hear from you. Kind Regards, Reservations Team.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed for long time then feel like staying at home
Séjour de 2 nuits en juillet 2019
Réponse de Margret le 6 août 2019
We thank you for your feedback we Hope to have the opportunity to host you again

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kept awake every night until 1 or 2 by live events at the hotel.
Séjour de 3 nuits en juillet 2019
Réponse de Reservation Team le 22 juil. 2019
Dear Guest, Thank you so much for choosing to stay at Sheraton Kampala Hotel. We sincerely apologize that you did not have a pleasant stay previously. We are working on soft room renovations which will close by putting double glazing all our windows but in the meanwhile we shall allocate a room on the quiet side of the Hotel. We once again thank you for your patronage and look forward to hosting you again.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Liked: Good pool and trainers in the gym, nice grounds and security, comfortable bed and rooms Disliked: Room had a mold smell, asked to change rooms for that reason but the second room also had the same problem. It's not the hotels fault but the noise coming from the "Rock" bar and grill across the street made it very difficult to sleep. It was every night (out of 4) until after 1am. A room on the quiet side wasn't available.
Séjour de 4 nuits en mai 2019
Réponse de Sarah Namusisi le 23 mai 2019
Dear Valued Guest, We thank you for your feedback. We sincerely apologize about the noise from the Rock bar at night. The hotel management is working closely with the Rock bar to ensure that the music is minimized to avoid inconveniencing guests here at the hotel. We believe this will ensure a better stay next time you are back at the hotel. Kind regards.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, staff, and facilities were great. The bar was noisy until late hours, and I was staying in the 8th floor..
Séjour de 1 nuit en avril 2019
Réponse de Sarah Namusisi le 6 mai 2019
Dear Sir/Madam, Greetings from Sheraton Kampala and we thank you for your feedback. We sincerely apologize for the noise and the inconvenience this may have caused you during stay. We will work closely with the bar supervisor to ensure this does not happen again and ultimately have a better experience next time. Kind regards.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019
Réponse de Sarah Namusisi le 15 avr. 2019
Thank you! We look forward to welcoming you back to Sheraton Kampala Hotel.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 3 nuits en août 2018
Réponse de Sarah Namusisi le 15 avr. 2019
Thank you! We look forward to welcoming you back to Sheraton Kampala Hotel.

8/10 Bien

Hermann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel good rooms very nice personal good service
Séjour de 2 nuits en janvier 2019
Réponse de Sanyu Nakayita le 8 janv. 2019
Dear Hemann, Thank you for visiting Sheraton Kampala Hotel, we value your feedback and we are glad that you enjoyed your stay. We look forward to hosting you once again. Kind Regards, Reservations Team