2 piscines extérieures, parasols de plage
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Avis sur Munyonyo Commonwealth Resort

5 out of 5
Munyonyo Commonwealth Resort
1047, 1049 Wavamunno Road, Kampala

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 28." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 28." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 28." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 28." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 28." "

9,2/10

Propreté

8,8/10

Personnel et service

9,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Guillaume

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Confortable mais un service déplorable
On est très loin d’un standard cinq étoiles international. La chambre est confortable est propre mais la qualite de service est loin d’être à la hauteur. Le personnel doit être mieux formé et le middle management mieux encadrer et cesser son approche coloniale. Quant à l’impolitesse de ce middle management, passons...Service absolument pas client oriented.
Séjour de 5 nuits en février 2018
Réponse de Deepak Mshra le 21 mars 2018
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards

10/10 Excellent

ANNET, ISTANBUL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay
Séjour de 1 nuit en mars 2024

10/10 Excellent

Adrienne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I attended a conference here for 5 days. It was very comfortable and well set up for this purpose. The grounds are beautiful and you can see Lake Victoria. The staff is pleasant and every need was cared for. Aisha in particular at the front desk was helpful as I had to check out before my conference duties were finished. I would definitely come back!
Séjour de 4 nuits en mars 2024

10/10 Excellent

Peter

Séjour de 1 nuit en octobre 2023

8/10 Bien

FARUK, ISTANBUL

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service needed for more effort
Séjour de 2 nuits en février 2023

10/10 Excellent

phiona, Portland

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The most beautiful hotel and views .. the service was exceptional I should mention Abraham the butler was so nice and kind !! Will visit again !!
Séjour de 1 nuit en juin 2022

4/10 Médiocre

andrew

Séjour de 2 nuits en décembre 2021

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en novembre 2021

10/10 Excellent

Giovanni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ottimo servizio
Ci sono stati dei problemi all'inizio perche non gli risultava la mia prenotazione incluso pagamento. Ma poi, per ringraziarmi della pazienza, mi hanno dato una stanza suite che valeva almeno il doppio di quanto avevo pagato!
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Edmond

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect.
Séjour de 3 nuits en septembre 2021

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2021

10/10 Excellent

samir

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Rahul le 6 févr. 2020
Dear Guest, Greetings! Thank you for rating us and we look forward to welcoming you back to our beautiful resort. Kind Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Ajit Singh le 31 mai 2019
Dear Guest, Greetings! Thank you for rating us and we look forward to welcoming you back to our beautiful resort. Kind Regards,

8/10 Bien

Pravin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
experience
The stay at Munyonyo was good but the Hotel.com confirmation email stated that the total price paid included Airport Transfer including other facilities but the resort denied that and said it was not included thus costing me extra $30 for the Taxi. I think the confirmation was misleading.
Séjour de 1 nuit en janvier 2019
Réponse de Deepak Mishra le 21 janv. 2019
Dear Guest, Greetings and Thank you for the feedback. We pride in ourselves in meeting our guest expectations. Valuable feedback from our guests prompt our team to continue with positive service delivery. We look forward to welcoming you back to our beautiful resort in near future.

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en janvier 2019
Réponse de Deepak Mishra le 12 janv. 2019
Dear Guest, Thank you for your review and we assure you of looking into the point raised by you. We look forward to welcoming you back to our beautiful resort. Best Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
A TAD DISAPPOINTED OVERALL
Was actually expecting a little more in terms of the overall experience, the room was ok but I had to ask a number of times to get it cleaned.
Séjour de 2 nuits en août 2018
Réponse de Ajit Singh le 12 sept. 2018
Dear Guest, Thank you for your review and we assure you of looking into the point raised by you. We look forward to welcoming you back to our beautiful resort. Best Regards,

10/10 Excellent

Brett

Extraordinary hotel
This was by far the best stay of our trip! The hotel and grounds were beautiful, as was the room. The staff were very friendly and helpful, the bed very comfortable, the food was fantastic, and the location on Lake Victoria couldn't be beat. It is located about 30 minutes from Entebbe Int. Airport, which was convenient, but we felt like we were miles away from any city. I couldn't recommend this hotel more.
Séjour de 1 nuit en septembre 2018
Réponse de Ajit Singh le 12 sept. 2018
Dear Guest, Thank you for the review and we appreciate the time and efforts taken in updating us of your valuable feedback. We are committed towards achieving as well as exceeding the satisfaction level of our valuable guests. We look forward to welcoming you back to our beautiful resort. Once again thank you very much for your time and review. Best Regards,

8/10 Bien

Beverly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Munyonyo resort experience
The staff were very friendly and respectful. The rooms were clean and had a very good view of the lake I loved their al acarte menu, especially the fish dishes. Would visit again.
Séjour de 3 nuits en juillet 2018
Réponse de Ajit Singh le 7 août 2018
Dear Guest, Greetings and Thank you for the feedback. We pride in ourselves in meeting our guest expectations. Valuable feedback from our guests prompt our team to continue with positive service delivery. We look forward to welcoming you back to our beautiful resort in near future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
beautifil resort
Absolutely great food. clean hotel. friendly staff. Felt like being home
Séjour de 2 nuits en juin 2018
Réponse de Ajit Singh le 9 juin 2018
Dear Guest, Thank you for sharing your views on our services and facilities. Its a great feeling to know that you enjoyed the stay with us and we look forward to welcoming you back to our beautiful resort. Kind regards,

8/10 Bien

H. Ugur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2018
Réponse de Deepak Mshra le 21 mars 2018
Write your comment.Dear Guest, Thank you for your feedback, our entire team strives to get things right the first time and are well pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to our beautiful resort.

10/10 Excellent

M.Z, Chicago, Il

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience, this is my home away from home, courteous staff.
Séjour de 5 nuits en août 2017
Réponse de Deepak Mishra le 10 sept. 2017
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Totally recommended
Very well looked after by all. Beautiful part of the world!!!!
Séjour de 5 nuits en juillet 2017
Réponse de Deepak Mishra le 23 août 2017
Dear Guest, Thank you for your overwhelming review and we look forward to welcoming you back to our beautiful resort. Kind Regards, Ajit Singh Rooms Division Manager

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel in Uganda
Everything here is amazing! We loved our stay -- the rooms are supremely comfortable, the grounds are beautiful and the staff are all really nice and helpful. We heard that when foreign presidents come to Uganda, they stay here and we can understand why. There's a lot to do, the food is great and the area is gorgeous. If you're lucky, you'll even see a family of monkeys passing through.
Réponse de General Manager le 8 mars 2017
Dear Guest, Greetings from Munyonyo Commonwealth Resort! Thank you for your kind words of appreciation, our team really feels proud in knowing that our valuable guests are enjoying the hospitality we have on offer. We look forward to welcoming you back to our beautiful resort. Kind Regards, Ajit Singh

8/10 Bien

Daryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 17 janv. 2017
Write your comment.Dear Guest, Thank you for your feedback, our entire team strives to get things right the first time and are well pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to our beautiful resort.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 10 oct. 2016
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards, Deepak Mishra. DutyManager.

8/10 Bien

Rohit, London

Les points forts : Propreté, personnel et service, confort de la chambre
Perfect hotel, except for the Internet.
This hotel was perfect in every sense of the word, except for the Internet service, which was pretty much non-existent for the majority of my stay. If it weren't for that, my experience would've have been very positive. Hopefully, they'll resolve it the next time I'm there.
Réponse de Deepak Mishra le 10 oct. 2016
Dear Guest, Greetings from Speke Resort, Munyonyo! We thank you for staying with us and for your feedback. We assure you to look into the matter positively . Thank you and Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ww had a great experience. This is a great resort near many attractions.
Réponse de Deepak Mishra le 12 sept. 2016
Dear Guest, Thank you for your feedback, our entire team strives to get things right the first time and are well pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back to our beautiful resort.

2/10 Horrible

Katarvia

Terrible wifi
Had to switch hotels. No wifi
Réponse de Deepak Mishra le 1 juil. 2016
Dear Guest, Thank you for your feedback and we appreciate for your time you have taken in informing us of the issue you faced when staying with us. We have made note of your concerns and assure you that we will look into it positively ensuring that this doesn't repeat with our valuable guests. Your feedback is very important to us without which we would have not known as what our valuable guests want. We look forward to welcoming you back to our beautiful resort.