Literie de qualité supérieure, coffres-forts dans les chambres
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Avis sur ANEW Hotel Roodepoort Johannesburg

3 out of 5
ANEW Hotel Roodepoort Johannesburg
Cnr 14th Ave. And Hendrik Potgieter St., Weltevreden Park, Roodepoort, Gauteng

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 39 avis sur 103." "
Note des voyageurs de 8 (Bien), d’après 46 avis sur 103." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 103." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 103." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 103." "

8,6/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

4/10 Médiocre

PAUSE, Ile de la Réunion

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très mauvais car mauvaise communication au niveau des modalités d'umprnt des navettes, prix pratiqués exagérés

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It would be more convenient for your guests if the coffee and tea were available for self service, especially during breakfast.
Séjour de 7 nuits en février 2024

10/10 Excellent

Sheila

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was excellent to a person. Beauty was a breath of fresh air as she prepared our omelettes daily. There was a problem with our AC unit in room 202, but they did provide a fan and we opened the windows, luckily it was cooler at night.
Séjour de 6 nuits en février 2024

6/10 Satisfaisant

Rui

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024

10/10 Excellent

Ben

Séjour de 6 nuits en janvier 2024

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good location. Staff are friendly. There is also a good restaurant next door and another over the road. Would Def recommend.
Séjour de 7 nuits en janvier 2024

10/10 Excellent

Sylvia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

JENNIFER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Austin

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
ANEW,Roodepoort
Although it was just a bed for the night that we needed , the reception was great, the beds super comfy and the room was clean.
Séjour de 1 nuit en octobre 2023

8/10 Bien

charles

Voyage d’affaires
Great staff .
Séjour de 4 nuits en octobre 2023

8/10 Bien

kenosi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Katie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting
What a disappointment. We were so looking forward to our night away. Firstly our room wasnt ready when we checked in. Then we got to our room and the tv was all fuzzy and most channels didnt work. I informed reception and he said he would send someone up. Waited over an hour and nothing!!! Phoned again and they showed us another room but tv was the same. Said they couldnt do anything about it. The brisket was very spicy and peppercorn sauce was watery and lumpy. So dinner was a flop. The waitress was grumpy and i eventually asked her if shes okay cause she was messing with our vibe. Then we got the cot and it was missing a matress and filthy so our baby slept in our bed between us. Maybe time for a health inspection
Séjour de 1 nuit en septembre 2023
Réponse de Charmaine Kotze le 2 oct. 2023
Dear Katie,Thank you for taking the time to rate our hotel. We always appreciate the feedback about your experience.We have taken note of your feedback and will address these matters with urgency. The missing baby cot mattress is a concern as we used it last week for a long stay guest.We sincerely apologise for the disappointing stay. It is never acceptable and always disappointing when we failed in our guest’s expectation as we proud ourselves in creating a home away from home feel.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to this area.Kind regards,Charmaine Kotze (charmaine@anewhotels.co.za)General ManagerANEW Hotel Roodepoort

10/10 Excellent

Nothemba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Royal treatment on another level
I really enjoy my staying in Anew hotels the room was super clean and welcoming..I would definitely recommend to my family and friends
Séjour de 1 nuit en septembre 2023
Réponse de Charmaine Kotze le 2 oct. 2023
Dear Nothemba, Thank you for taking the time to rate our hotel. We always enjoy feedback about your experience and appreciate the thumbs up. We love that hear that you had an "awesome" stay.Happy traveling’s.Kind regards,Charmaine Kotze General ManagerANEW Hotel Roodepoort

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly Recommended
The room was spacious and clean and the bed comfortable. Food was out of this world as well.
Séjour de 1 nuit en avril 2023

8/10 Bien

Lucinda JH, Watford

Séjour de 10 nuits en mars 2023

10/10 Excellent

Viloshinee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Malebabo

Séjour de 1 nuit en septembre 2022

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, confort de la chambre
Good room, small bathroom.
One small criticism was that the luggage rack is too small. Couldn't place a normal large suitcase (smaller than airline regulations) on the rack, so had to move it out of the way, and place the suitcase on the floor. The bathroom is too small - cannot close the door unless you are out of swing path. The handbasin is too high, and is blocked by the open door. The staff were absolutely tremendous! Well done.
Séjour de 7 nuits en septembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREAT STAY
GREAT
Séjour de 3 nuits en juin 2021
Réponse de Seithati Rakhabotlane le 25 juin 2021
Dear Valued GUEST, Thank you for staying with us at Protea Hotel by Marriott Roodepoort and for your great review. We are happy that you enjoyed your recent stay with us and looking forward to welcoming you back to our hotel. Kind Regards Seithati Rakhabotlane Sales and Marketing Manger

8/10 Bien

Pam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de Seithati le 21 mai 2021
Dear Valued GUEST Thank you for staying with us at Protea Hotel by Marriott Roodepoort and for your great review. We are happy that you enjoyed your recent stay with us and looking forward to welcoming you back to our hotel. Kind Regards Seithati Rakhabotlane Sales and Marketing Manger

8/10 Bien

Mario

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My protea jhb trip
Fantastic stay, good value for money. We'll located.....
Séjour de 1 nuit en mars 2021
Réponse de Seithati le 21 mai 2021
Good Afternoon, Thank you for staying with us at Protea Hotel by Marriott Roodepoort and for your great review. We are happy that you enjoyed your recent stay with us and looking forward to welcoming you back to our hotel Kind Regards Seithati Rakhabotlane Sales and Marketing Manger

10/10 Excellent

Mario de cruz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay.all round value for money
Séjour de 2 nuits en novembre 2020
Réponse de Alie le 24 nov. 2020
Good Day Thank you for staying with us at Protea Hotel by Marriott Roodepoort and for your great review. We are delighted that you had a pleasant experience on your recent stay with us and appreciate your valuable feedback . Kind Regards Alice Mnguni Reservations Manager Protea Hotel by Marriott® Roodepoort

8/10 Bien

African Frontier

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de alie le 3 nov. 2020
Good Afternoon, Thank you for staying with us at Protea Hotel by Marriott Roodepoort and for your great review. We are happy that you enjoyed your recent stay with us and looking forward to welcoming you back to our hotel Kind Regards Alice Mnguni Reservation Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Great stay. Very safe and close to shops and the highway
Séjour de 8 nuits en décembre 2019
Réponse de Alice Mnguni le 3 nov. 2020
Good Afternoon, Thank you for staying with us at Protea Hotel by Marriott Roodepoort and for your great review . We are happy that you enjoyed your recent stay with us and looking forward to welcoming you back to our hotel Kind Regards Alice Mnguni Reservation Manager

8/10 Bien

SungKi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Zinhle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zinhle
Staff was friendly and accommodating in these tough times of Corona
Séjour de 1 nuit en mars 2020
Réponse de Andri le 24 mars 2020
Dear Zinhle, Thank you for your feedback. We have shared this with our TEAM. Kind regards, Andri Joubert

8/10 Bien

Gill

Les points forts : Propreté, personnel et service, confort de la chambre
The lift did not work and initially there was no parking
Séjour de 1 nuit en février 2020
Réponse de Andri Joubert le 5 mars 2020
Dear Gill, Thank you for your rating and review. We have shared this with the hotel TEAM. Kind regards, Andri Joubert

2/10 Horrible

Rui

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Andri le 14 oct. 2019
Dear Rui, Thank you for your feedback on your recent stay with us. We have shared your feedback and comments with the hotel TEAM. Kind regards, Andri Joubert

10/10 Excellent

Sue

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing staff!!!
The staff was wonderful! So helpful!
Séjour de 6 nuits en septembre 2019
Réponse de Andri le 30 sept. 2019
Thank you for your feedback. We are looking forward to hosting you again. Kind regards, Andri Joubert

10/10 Excellent

Kabelo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Andri le 4 sept. 2019
Thank you for your rating.

8/10 Bien

Rui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2019
Réponse de Andri le 4 sept. 2019
Thank you for your rating.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Andri le 23 juil. 2019
Thank you for your response.

8/10 Bien

Rui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Andri le 23 juil. 2019
Thank you for your response.

8/10 Bien

Rui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Andri le 23 juil. 2019
Thank you for your response.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Well well
The area is quite nice (within the 'compound'), and the best thing about this hotel is the bar next door (which have good food and drinks). Otherwise, the breakfast is awfully expensive (even in Cape-Town, we had a good breakfast at a super-nice hotel for half of the price). The dinner buffet in the evening is quite simple, but the bar next-door serves better food. The hotel is pretty tired, everywhere, and the staff seems only moderately interested in their work.
Séjour de 6 nuits en juin 2019
Réponse de Andri Joubert le 9 juil. 2019
Thank you for your feedback and rating. We have shared your comments with the hotel TEAM.

8/10 Bien

Pheonah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SA Roodepoort experience
The stay was very good though the hotel forgot to pick me from the airport
Séjour de 5 nuits en juin 2019
Réponse de Andri le 2 juil. 2019
Dear Pheonah, Thank you for your feedback. We are terribly sorry for the inconvenience caused. Kind regards, Andri Joubert

10/10 Excellent

Mabel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Andri Joubert le 18 juin 2019
Thank you for your rating.

10/10 Excellent

Kamalsen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Andri Joubert le 18 juin 2019
Thank you for your rating.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de Andri le 13 mai 2019
Dear Anonymous, Thank you for your rating. Kind regards, Andri Joubert

8/10 Bien

Nicholas

Les points forts : Propreté, personnel et service, confort de la chambre
Amazing
Séjour de 2 nuits en mai 2019
Réponse de Andri le 7 mai 2019
Thank you for your feedback.

10/10 Excellent

Natalie Parsons

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value for money
We enjoyed our stay! Renovated rooms are looking great!
Séjour de 1 nuit en mars 2019
Réponse de Andri le 2 avr. 2019
Dear Natalie, Thank you for your feedback, we have shared this with the hotel TEAM. We are looking forward to hosting you again in the future. Kind regards, Andri Joubert

8/10 Bien

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and Neat
Very nice clean hotel, close to shops and entertainment.
Séjour de 2 nuits en mars 2019
Réponse de Andri le 2 avr. 2019
Dear Rebecca, Thank you for sharing your feedback with us, we have also communicated this to the hotel TEAM. We hope to serve you again when your travels brings you back to the West Rand. Kind regards, Andri Joubert

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First of all, it was IMMACULATE! My husband was a Marriott Housekeeping Manager, and it exceeded expectations of most African properties of other brands. The staff at check-in (afternoon) blew us away with their friendliness, courtesy, and attention to detail. I could go on and on here about the comfort of the property, but there isn't enough room! Suffice it to say that we will DEFINITELY be back!!!
Séjour de 1 nuit en février 2019
Réponse de Andri le 5 mars 2019
Dear Anonymous, Thank you for choosing Protea Hotel by Marriott Roodepoort as your accommodation partner for your recent trip. We are delighted to hear that we managed to meet and exceed your expectations and appreciate your providing us with the feedback. We are looking forward to your next stay with us. Kind regards, Andri Joubert

10/10 Excellent

Dan Grønnegaard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019
Réponse de Andri le 1 mars 2019
Dear Dan, Thank you for your rating. We have shared this with the hotel TEAM. We are looking forward to your next stay with us! Kind regards, Andri Joubert

10/10 Excellent

Steven, Essex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for business
Hotel very nice, great service and good food
Séjour de 7 nuits en novembre 2018
Réponse de Andri le 18 déc. 2018
Good day Steven, Thank you for taking the time to give us feedback on your recent stay with us. We are thrilled to hear that we met your expectations and that you had a good stay with us. We are looking forward to hosting you the next time you are in Roodepoort. Kind regards, Andri Joubert

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2018
Réponse de Andri le 26 nov. 2018
Good day Anonymous, Thank you for taking the time to review our property. We are excited to host you in the future when your travels brings you back to Roodepoort. Kind regards, Andri Joubert

10/10 Excellent

Paul, Durban

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was the way it should be, friendly, clean, quiet.Will go back if we are in that area for sure.Breakfast a bit pricey tho.
Séjour de 2 nuits en novembre 2018
Réponse de Andri le 20 nov. 2018
Good day Paul, Thank you for taking the time to give us feedback on your recent stay with us. We hope to host you again when your travels brings you to Roodepoort. Kind regards, Andri Joubert

10/10 Excellent

julian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Andri Joubert le 23 oct. 2018
Good day Julian, Thank you for your review on your recent stay with us. We are looking forward to your next visit. Kind regards, Andri Joubert

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en septembre 2018
Réponse de Andri le 25 sept. 2018
Good day, Thank you for your feedback. Kind regards

8/10 Bien

BONGI

amazing experience
our stay at the hotel was good, liked the cleanliness of the rooms and linens. the staff were friendly.
Séjour de 2 nuits en septembre 2018
Réponse de Andri le 18 sept. 2018
Good day BONGI, Thank you for taking the time to provide us with feedback on your recent stay with us. We are thrilled to hear that you enjoyed the stay and we are excited to host you again in the future when your travels brings you back to Roodepoort. Kind regards, Andri Joubert