The resort is always lovely during the holidays. However, as an overnight guest, I expect to be given preference over walkins for breakfast seating. We arrived at 10am and were told they could not take us for breakfast, although breakfast was to be served until 10:30 and there were open tables available. Apparently they had a noon lunch event for the public and prioritized that seating over their paying lodging guests. Even after speaking to the front desk manager & the food & beverage director, we still were not seated. Not good customer service in my opinion for someone who is an annual patron to the hotel and also hosted a large wedding at this property. Disappointed to say the least.
