Hello Jeremy,Thank you for your recent visit to the Chateau. We apologize for the inconvenience caused by the noisy corridor. Our front office team in cooperation with our security is always available to make sure every guest has an enjoyable stay with us. Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

Hello Bernard,Your time to leave us with your feedback is appreciated. We are pleased to read that you enjoyed our convenient location, the parking and overall organization of the Chateau. Thank you for your business and for staying with us. Kind regards,Florian Vogt Guest Services Supervisor

Bonjour Jean-François,Thank you for joining us at the Chateau Jasper on your recent trip to the national park. I hope you enjoyed your time exploring the mountains. Your time to leave us a prefect review is much appreciated. I hope we can welcome you back on your next stay in Jasper!Kind Regards,KassidyAssistant Front Office Manager

Bonjour Daniel,Merci de rester avec nous. I appreciate the time you took to leave a perfect review and feedback. I am happy to see you enjoyed your stay and got to see Jasper's local residents up close! I am glad your family got to enjoy the pool while they were here. Thanks again for the feedback. I hope we can welcome you back on your next trip to Jasper!Kind Regards,KassidyAssistant Front Office Manager

Bonjour Veronique,Merci de rester avec nous! We appreciate the time you took to write us a review. I hope you enjoyed your time in Jasper National Park. I hope we can welcome you back on your next trip to the Rockies!Kind Regards,KassidyAssistant Front Office Manager

Dear Patrice,We are thrilled to read you had an excellent stay with us and enjoyed every aspect of our property.We look forward to welcoming you again when your travel brings you back to Jasper.Warm regards,Pavel MyskaGuest Services Manager

Dear sylvie,Thank you for taking the time to leave us with your rating. I hope you had a great time in Jasper, and we appreciate your business.Kind regards,Pavel MyskaGuest Services Manager

Hello Stephane,Thank you for taking the time to leave us with your feedback. I am glad you found our hotel's location convenient, and we appreciate your 5-star rating.Kind regards,Pavel MyskaGuest Services Manager

Hello Jean,Thank you for the rating you gave us for your recent stay with us in Jasper. We're happy that you found your room clean. We think that we're a great location too! Only 15-20 minutes to downtown Jasper.We hope to that you'll come back again!

Bonjour Caroline,Thanks for joining us at Chateau Jasper on your recent visit to the Rocky Mountains. Your feedback is very important to us. I appreciate the time you took to provide us with a review. I am happy to read that you like the location of the hotel. Thanks again for the feedback. I hope you choose to visit us again soon!King Regards,KassidyAssistant Front Office Manager

Dear Steve,Thank you for taking the time to leave us with your review. I am happy to read that you had a comfortable stay with us and we hope to welcome you back in the future.Sincerely,Pavel MyskaGuest Services Manager

Dear Jean-Francois, Thank you for the time to leave us with a great rating. We appreciate your business and hope to welcome you back in the future. Best regards, Pavel Myska Guest Services Manager

Dear Catherine, Thank you for taking the time to leave us with your review. I am happy to read that you found our hotel's location convenient and the rooms clean, and spacious with comfortable beds. I was disappointed that we missed the mark on your stay regarding the value. I hope you had a good time in Jasper and that you will consider one of our hotels in the future. Kind regards, Pavel Myska Guest Services Manager

Dear Monique, Thank you for your recent visit to Chateau Jasper. I am happy to read that had a great stay with us and we look forward to welcoming you back! Best regards, Pavel Myska Guest Services Manager

Bonjour Charles, Thank you for joining us at the Chateau Jasper on your recent visit to the national park. Your feedback is important. I appreciate the time you took to leave us a review. Breakfast is not included in your stay but guests do receive 15% off at our F&B outlets. It is mentioned online that onsite parking is limited. It is available at a first come first serve basis but street parking is also an option. Thanks again for your feedback. I hope to welcome you back to one of our properties in the future! Sincerely, Kassidy Front Desk Supervisor

Dear Isabelle, Thank you for taking the time to leave us with your review. I am pleased to read you found our rooms spacious and took advantage of our underground parking. I hope you enjoyed Jasper and we look forward to welcoming you back in the future. Kind regards, Pavel Myska Guest Services Manager

Dear eric, Thank you for taking the time to leave us with your review. I appreciate your feedback as it is very important to us. I was disappointed to read your stay with us was not optimal. We don't provide daily housekeeping service at this moment to keep our staff and guest safe. There is a rapid increase in cases all over the world and we prefer to provide a safer working environment. All our room amenities are available upon request should you need some throughout your stay. Our restaurant is open for breakfast only due to the current business levels and we will be offering dinner service again in the second week of May. There is a few restaurants just under 5 minutes of walking distance from the hotel which are open for dinner service most of the evenings. Please accept my sincere apologies for the issues you faced during your stay. I hope you enjoyed Jasper and that you will consider one of our hotels in the future. Best regards, Pavel Myska Guest Services Manager

Chère Jessica, Merci pour votre avis. Votre retour sur votre séjour à l'hôtel Chateau Jasper est très important pour nous. Nous sommes ravis que vous ayez profité pleinement de la piscine. Je suis désolée au sujet du spa. Je vais transmettre votre retour au département concerné. Merci d'avoir choisi l'hôtel Chateau Jasper pour votre escapade à Jasper. Nous espérons vous revoir lors de votre prochaine visite. Sonia, Agent de réception

Dear Francois, Thank you for a 5 star rating. We sincerely appreciate your positive feedback and are so glad we could be apart of your trip to Jasper. We hope to welcome you back in the future! Kind Regards, Bronson Albano Guest Services Manager

Dear Richard, Thank you for joining us at the Chateau Jasper upon your recent visit. Your feedback is important to us and we appreciate the time you took to write. I was pleased to read that you enjoyed a quiet, clean, and comfortable stay with us. We hope to welcome you back in the future. Kind Regards, Bronson Albano Guest Services Manager

Dear Margot, Thank you for your review. I was disappointed to read that we did not meet your expectations during your stay with us. Please accept my sincerest apologizes regarding the issues that you faced. Unfortunately, at this time we are not providing a stayover service in order to keep you and our staff safe by limiting the contact. I'm sorry this has caused you grief. We do however, have someone available at the front desk 24/7 should you need any additional amenities. The underground parking was temporarily unavailable due to a maintenance issue. It has since been fixed. Parking is at a first come first served basis due to the large amount of domestic travel we have been experiencing. The restaurant hours have been reduced due to the pandemic and staffing levels. Were are currently happy to be serving breakfast for our guests. We appreciate your understanding. Our swimming pool rules are posted in the pool area and it is labeled that they are unsupervised and at a use at own risk. I'm sorry if other guests in the pool area caused you discomfort. However, the pool area is for all vaccinated guests, including children. We truly appreciate your constructive feedback and your business. Thank you for taking the time to write. I hope you enjoyed your time in Jasper. Kind Regards, Bronson Albano Guest Services Manager

Dear Guest, Thank you for your rating. I am pleased to see that you enjoyed your stay with us! We hope to welcome you back again soon. Kind Regards, Bronson Albano Guest Services Manager

Dear Patricia, Thank you for your rating. I am pleased to see that you enjoyed your stay with us. We hope to see you in the future! Kind Regards, Bronson Albano Guest Services Manager

Dear Julie, Thank you for your review. I was disappointed to read that you were not happy with your room. I hope you were able to address your concerns with the front desk. Your comfort is of our utmost importance and we are always happy to help. Thank you for choosing the Chateau Jasper as your Mountain escape. We hope to welcome you back in the future. Kindly, Bronson Albano Guest Services Manager

Dear Roger, Thanks for joining us at the Chateau Jasper on your recent visit. Your feedback is very important to us and we appreciate the time you took to write. I am happy to read that you enjoyed your stay with us. I will be addressing your comments with the hotel manager for future endeavors. We sincerely appreciate your feedback and I hope you choose to visit us again soon! Kind Regards, Bronson Albano Guest Services Manager

Thanks Robert! Hope to see you again soon.

Dear Francois, Thanks for joining us at the Chateau Jasper on your recent visit. Your feedback is very important to us and we appreciate the time you took to write. I am happy to read that you enjoyed a quiet stay with us. We sincerely appreciate your feedback and I hope you choose to visit us again soon! Kind Regards, Bronson Albano Guest Services Manager

Dear Maryssa, Thanks for joining us at the Chateau Jasper on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a guest rating. We hope to see you again in the future! Sincerely, Bronson Albano Guest Services Manager

Dear Keven, Thanks for joining us at the Chateau Jasper on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a guest review. I hope you choose to visit us again soon! Sincerely, Bronson Albano Guest Services Manager

Dear Guest, Thank you for you review regarding your recent stay at the Chateau Jasper. We take reviews seriously and read everyone. Your feedback is important to us. It helps us better understand our guests needs. I sincerely apologize and deeply regret the issues you faced during your stay with us. Please be confident that I will be discussing your concerns with the appropriate departments to improve our guest experience for the future. We sincerely appreciate your feedback and your business. Thank you for choosing the Chateau Jasper as your Rocky Mountain getaway. We hope you will give our hotel consideration in the future. Kindly, Bronson Albano Guest Services Manager

Dear Nathalie, Thank you for your rating. I am disappointed to read that we did not meet your expectations during your stay with us. We are committed to continuous improvement of our operations to serve you better. I sincerely apologize for any issues you faced and I hope that you were able to address them with the front desk while you were in house. If you would like to further discuss your stay please let us know. Thank you for choosing the Chateau Jasper as your Rocky Mountain getaway. We hope you will give our hotel consideration in the future. Kindly, Bronson Albano Guest Services Manager

Dear Guest, Thanks for joining us at the Chateau Jasper on your recent visit. Your feedback is very important to us. I appreciate the time you took to write. I am pleased to read that you enjoyed a spacious room with all that you needed during your stay. I apologize about your garbage not being taken away in a timely manner. At this time we are currently not offering a stayover service to keep you at your staff safe. However, should you had needed anything, we are available at the front desk 24/7. Thank you for choosing the Chateau Jasper as you Rocky Mountain getaway. Please come back and see us again next time you’re here! Thanks again for your feedback. Kindly, Bronson Albano Guest Services Manager

Dear Anne, Thanks for joining us at Chateau Jasper on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a guest review. At the Chateau Jasper, we strive to exceed our guests' expectations by providing excellent services and hospitality. Our goal is to make each and every experience enjoyable and to help you make great memories. Regarding your comment about the restaurant hours, we have had to adjust our hours due to the current pandemic situation. I apologize if this has caused you any grief. We appreciate your understanding. Thank you for choosing the Chateau Jasper as your Rocky Mountain getaway. Please come back and see us again next time you’re here! Kindly, Bronson Albano Guest Services Manager

Dear Laurie, Thanks for joining us at Chateau Jasper on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a guest review. I hope you choose to visit us again soon! Sincerely, Bronson Albano Guest Services Manager

Dear Melanie, Thank you for a lovely review. I am happy to read that you got to take advantage of our hotels favorable location close to the downtown area. We appreciate your feedback and are so glad we could be a part of your trip to beautiful Jasper National Park. Thanks for staying with us! Best Wishes, Bronson Albano Guest Services Manager

Dear Bernard, Thanks for joining us at the Chateau Jasper on your recent visit. Your feedback is very important to us. I appreciate the time you took to provide a 10/10 guest rating. I hope you choose to visit us again soon! Sincerely, Bronson Albano Guest Services Manager

Dear Guest, Thank you for your review. I am pleased to read that we were able to provide you with a comfortable experience. Thank you for taking the time to write. We truly appreciate your feedback and your business. I hope to welcome you back to our hotel in the future. Kind Regards, Bronson Albano Guest Services Manager

Dear Sonia, Thank you for a 10/10 rating! I am pleased to see that you enjoyed a wonderful stay with us. We appreciate your positive feedback and are so glad we could be apart of your trip to the iconic Canadian Rockies. Thank you for choosing the Chateau Jasper for your holiday. We look forward to welcoming you back in the future. Kind Regards, Bronson Albano Guest Services Manager

Dear Guest, Thank you for a 5 star rating! I am very pleased to see that you enjoyed your stay with us. We appreciate your feedback and your business. Thank you for choosing the Chateau Jasper as your Rocky Mountain getaway. We look forward to welcoming you back in the future. Kindly, Bronson Albano Guest Services Manager

Dear Guest, Thank you for your review. I am happy to read that you enjoyed your stay with us and our hotels location, close to the downtown area. We appreciate your feedback. If there is anything that could have made your stay more memorable please let us know. We are committed to continuous improvement of our operations. Thank you for choosing the Chateau Jasper as your Rocky Mountain escape. We hope to welcome you back again soon. Kind Regards, Bronson Albano Guest Services Manager

Dear Guest, Thank you for a 5 star review! We truly appreciate your feedback as it helps us better understand your needs. Thank you for choosing the Chateau Jasper as your Rocky Mountain escape. We look forward to welcoming you back in the future. Kind Regards, Bronson Albano Guest Services Manager

Dear Guest, Thank you for your rating. I am happy to see that you enjoyed your stay with us and we are glad we could be a part of your trip to beautiful Jasper National Park. We sincerely appreciate your feedback and your business. Thank you for choosing the Chateau Jasper as your Rocky Mountain getaway. We look forward to welcoming you back in the future. Kind Regards, Bronson Albano Guest Services Manager

Bonjour Samuel, Nous vous remercions pour votre excellent commentaire. Nous espérons vous acceuillir à nouveau dans le future. Meilleurs salutations, Anik, Superviseur de la reception

Hello Xiaojian,Your time to leave us with your review is appreciated. I am glad to read that you enjoyed the quiet location, the cleanliness, and the short walk to the Town Centre. Thank you for your business and for staying with us.Kind regards,Florian Vogt Guest Services Supervisor

Hello Ksenia,We appreciate your time to leave us with your review. I am glad to read you enjoyed your quiet room with mountain view. Thank you for your business and for making the Chateau your place to stay in Jasper.Kind regards,Florian VogtGuest Services Supervisor

Hello Tera,We appreciate your time to leave us with your review. Our breakfast is available at an additional charge which is mentioned online.Your business is appreciated and thank you for staying with us.Kind regards,Florian Vogt Guest Services Supervisor