Vue de la chambre

Avis sur Fraser Residence Menteng Jakarta

5 out of 5
Fraser Residence Menteng Jakarta
Jl. Menteng Raya No. 60, Menteng, Jakarta, Jakarta

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 109 avis sur 175." "
Note des voyageurs de 8 (Bien), d’après 47 avis sur 175." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 175." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 175." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 175." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good quality / price ratio
Séjour de 2 nuits en mai 2019
Réponse de Gary Loke le 10 mai 2019
Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.

10/10 Excellent

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel
Hôtel absolument parfait ! Les produits proposés au petit déjeuner sont de bonne qualité mais pourraient comporter plus de fruits frais.
Séjour de 3 nuits en juillet 2018

10/10 Excellent

Michel, Lyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une bulle de tranquillié.
Hôtel épuré. Une bulle de tranquillité dans une ville en pleine effervescence.

10/10 Excellent

Anna Maria

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Quiet, near my venue, spacious, big fridge.
Séjour de 2 nuits en mai 2024

10/10 Excellent

derek

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Me and my fiancé had a lovely time. The staff was very friendly and eager to help schedule transportation
Séjour de 5 nuits en avril 2024
Réponse de Suzanna Permatasari le 10 mai 2024
Dear Derek,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

julia

Séjour de 4 nuits en avril 2024

10/10 Excellent

Kevin

Les points forts : Propreté et confort de la chambre
Excellent Stay
Séjour de 7 nuits en février 2024
Réponse de Suzanna Permatasari le 1 mars 2024
Dear Kevin, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta

8/10 Bien

Dennis

Séjour de 2 nuits en février 2024
Réponse de Suzanna Permatasari le 21 mars 2024
Dear Dennis,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Hyeonji

Séjour de 3 nuits en février 2024
Réponse de Suzanna Permatasari le 21 mars 2024
Dear Hyeonji,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Marc

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Suzanna Permatasari le 1 mars 2024
Dear Marc, Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again. Kind Regards, Management of Fraser Residence Menteng Jakarta

8/10 Bien

susanti

Séjour de 1 nuit en janvier 2024
Réponse de Suzanna Permatasari le 30 janv. 2024
Dear Susanti,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Warm Regards,Management of Fraser Residence Menteng Jakarta

8/10 Bien

Guojie

Séjour de 2 nuits en janvier 2024
Réponse de Suzanna Permatasari le 16 janv. 2024
Dear Guojie, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage.From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Monita

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Strategic location and great amenities
Séjour de 2 nuits en décembre 2023
Réponse de Suzanna Permatasari le 5 janv. 2024
Dear Monita,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Dingeman

Les points forts : Propreté et confort de la chambre
Convenient accommodation with kitchenette
Séjour de 4 nuits en novembre 2023
Réponse de Suzanna Permatasari le 19 déc. 2023
Dear Dingeman,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

6/10 Satisfaisant

Markice

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Would recommend to anyone visiting Jakarta
Séjour de 2 nuits en octobre 2023
Réponse de Suzanna Permatasari le 27 oct. 2023
Dear Markice, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Jee hong

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Excellent service!
Absolutely satisfactory. Every single person at hotel were 1. Smiling constantly 2. Friendly I enjoyed my time at this place for sure and I highly recommend to anyone! Thank you once again for great memory!
Séjour de 2 nuits en octobre 2023
Réponse de Suzanna Permatasari le 16 oct. 2023
Dear Jee Hong,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Sanghoon

Les points forts : Propreté et confort de la chambre
spacy, luxuary and good for price
spacy, luxuary and good for price
Séjour de 1 nuit en septembre 2023
Réponse de Suzanna Permatasari le 1 oct. 2023
Dear Sanghoon, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

KENSHI

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
部屋が広々としてゆったり過ごせました。 朝食ビュッフェも美味しく、フロント対応も良かったです。
Séjour de 2 nuits en septembre 2023
Réponse de Suzanna Permatasari le 1 oct. 2023
Dear Kenshi, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Andrew

Séjour de 2 nuits en juin 2023
Réponse de Suzanna Permatasari le 1 oct. 2023
Dear Andrew, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Renee

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great hotel for the price. Very safe. The room was extremely clean and comfortable. Dining was available and better yet, available for in room dining. Very pleased with my experience. I would definitely stay there again when in the area.
Séjour de 1 nuit en avril 2023
Réponse de Suzanna Permatasari le 14 avr. 2023
Dear Renee,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Bismo AviantoResident Manager

10/10 Excellent

FIFI

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Suzanna Permatasari le 29 mars 2023
Dear Fifi, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

8/10 Bien

Lam

Séjour de 2 nuits en février 2023
Réponse de Suzanna Permatasari le 29 mars 2023
Dear Lam, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

8/10 Bien

Yenal

Séjour de 6 nuits en février 2023
Réponse de Suzanna Permatasari le 29 mars 2023
Dear Yenal, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

8/10 Bien

Michael, Matsudo

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff were incredibly nice and helpful. Location is ok if you don't mind getting in a taxi every time you want to go somewhere as you can't really walk anywhere from where the hotel is located.
Séjour de 8 nuits en janvier 2023
Réponse de Suzanna Permatasari le 29 mars 2023
Dear Michael, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

10/10 Excellent

Issam

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excelent employee services , so kind and always available to serve us
Réponse de Suzanna Permatasari le 26 déc. 2022
Dear Issam,Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. Thank you for your valued feedback.We look forward to welcoming you again.Kind Regards,Duty Manager

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté
Séjour de 2 nuits en septembre 2022
Réponse de Suzanna Permatasari le 15 sept. 2022
Dear Anonymous, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

8/10 Bien

JC

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en août 2022
Réponse de Suzanna Permatasari le 29 mars 2023
Dear JC, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

10/10 Excellent

sudarsono

Séjour de 1 nuit en février 2022
Réponse de Suzanna Permatasari le 15 sept. 2022
Dear Sudarsono, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

6/10 Satisfaisant

Sports N

Voyage d’affaires
Les points faibles : Propreté
No good breakfast. .
Séjour de 10 nuits en novembre 2021
Réponse de Suzanna Permatasari le 23 nov. 2021
Dear Anonymous, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us, at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again. Kind Regards, Duty Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The hotel its really nice, clean and the staff are humble, I was styes 2 nights.
Séjour de 2 nuits en mars 2021
Réponse de Suzanna Permatasari le 17 mars 2021
Dear Anonymous, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

10/10 Excellent

xavier

Les points forts : Propreté et confort de la chambre
Perfect location. Quiet place. Very well furnished. Comfy bed. Absolutely nothing to say negative. Will come back for sure.
Séjour de 7 nuits en août 2020
Réponse de Yuri le 24 août 2020
Dear Xavier, Thank you for the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019
Réponse de Suzanna le 6 avr. 2020
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

10/10 Excellent

Kenneth

Séjour de 5 nuits en mars 2020
Réponse de Suzanna Permatasari le 19 déc. 2023
Dear Kenneth,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The staff were all super friendly. The room could be better. The washing machine detergent cover came off.
Séjour de 6 nuits en février 2020
Réponse de Suzanna le 6 mars 2020
Dear Anonymous, Thank you for taking the time to write this review. We appreciate your review of our service and facilities and hope to welcome you again. Regards, Duty Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
部屋が清潔で冷蔵庫や洗濯機があり、朝食の種類が豊富で毎日変わるため飽きません。
Séjour de 6 nuits en février 2020
Réponse de Suzanna le 2 mars 2020
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Duty Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et équipements
Great play to stay - highly recommended - staff were very helpful and professional
Séjour de 5 nuits en février 2020
Réponse de Suzanna le 2 mars 2020
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Duty Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Yuri le 13 févr. 2020
Dear Value Guest, Thank you for your constructive feedback and look forward to welcoming you not in distant future. Thank you!

10/10 Excellent

Christiane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great family hotel in central location
Plus: Centrally located, clean, safe, very comfortable, suite layout excellent for family, excellent breakfast options, friendly service Minus: none
Séjour de 3 nuits en décembre 2019
Réponse de Yuri le 10 janv. 2020
Dear Christiane, Thank you for your valuable feedback. Your constructive comment surely will share to all team member. We look forward to welcoming you not distant future. Thank you. Kind regards

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy apartment and friendly service. Breakfast needs to be improved.
Séjour de 6 nuits en décembre 2019
Réponse de Yuri le 27 déc. 2019
Dear Valued Guest, Thank you for your constructive feedback and look forward to welcoming you not in distant future. Kind regards

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice choice for all purpose
Nicely stayed Cozy place and kinda modern Nice Staffs Good Service minded
Séjour de 1 nuit en novembre 2019
Réponse de Suzanna Permatasari le 9 déc. 2019
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

8/10 Bien

Gurmeet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2019
Réponse de Suzanna Permatasari le 9 déc. 2019
Dear Gurmeet, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

10/10 Excellent

Ella

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely apartment, very roomy and airy. Great kitchen and living room. A great place to get together with family or friends.
Séjour de 1 nuit en novembre 2019
Réponse de Suzanna Permatasari le 9 déc. 2019
Dear Ella, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Great, elegant and stylish business hotel
Great hotel, have stayed here before. One hiccup is that I had to make two reservations due to a mistake by my travel agent. The two bookings were in slightly different classes but the hotel was happy to accommodate me in the same room over the course of my stay, which was much better for me. One slight disappointment was a smell in the bathroom - apparently from the soil pipe, but discernible from a drain in the floor and in the toilet, which gave off at times an unpleasant smell of sewage - This was not present at all times, but would come and go, presumably due to usage by other residents in floors above. The hotel staff made the smell go away on a few occasions but it kept returning, so I would advise the management to due some maintenance work. Also while the rooms are well-appointed and stylish, there is a great deal of wear and tear inside the rooms and bathrooms, which show signs of repair rather than replacement of broken tiles. The windows have not been cleaned on the outside of the building in some time and this obscures what would otherwise be fantastic views from upper floors.
Séjour de 2 nuits en septembre 2019
Réponse de Suzanna le 30 oct. 2019
Dear Anonymous, Thank you for staying with us for your visit to Fraser Residence Menteng Jakarta. We value your feedback and candor as this allows us to improve our standards and service and inspires us to continue the pursuit of the perfect stay. Please accept my apologies for the disappointing aspects of your stay. It is clear that although close we did not hit the mark on this occasion. We are now in an investigation to following up all your marks such as do the maintenance work of the property and rooms that need to retouch up. We will ensure that our property maintenance will be our priority as it is to ensure the guests comfort during their stay with us. I look forward to the opportunity of welcoming you back and serving you in the near future. Please feel free to contact me when next planning your next visit and I will see to it that we make your next stay a comfortable one. Sincerely, Duty Manager

4/10 Médiocre

Beijing, Beijing

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Like the food and facilities. But the apartment was dated and worn out for its relatively new age. Bedroom door couldn’t shut fully and there were leakage stains on the walls.
Séjour de 3 nuits en juillet 2019
Réponse de Daliyanto le 1 août 2019
Dear Beijing, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Kind Regards, Daliyanto Soebandy General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
숙소가 깔끔하고 좋았어요. 근데 주변에 뭐가 없어서 계속 차를 타고 나가야하는 불편함이 있어요. 그거빼고는 관리가 잘되어있는 호텔이라 추천합니다.
Séjour de 10 nuits en juillet 2019
Réponse de Daliyanto le 31 juil. 2019
Dear Anonymous, We are glad that you had an enjoyable stay and will share your compliments with my team members. Thank you for sharing your experience and look forward to welcoming you again. Kind Regards Daliyanto Soebandy General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Less than we expected, but still a doable stay.
We intentionally selected a newer hotel (~5 years old) but it was very worn out with poor design (water in bathroom splashes everywhere into the doors etc, and so does the rainshower splashes horizontally), aircon was very weak. Beddings were clean, but the mattress was very 'sunken' and needed to be replaced.
Séjour de 1 nuit en juillet 2019
Réponse de Daliyanto le 29 juil. 2019
Dear Anonymous, Thank you for your recent feedback. We do apologize for the inconvenience caused, and have shared this to our Engineering team to be follow up. We look forward to welcome you back in the nearest future.

10/10 Excellent

Akinobu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
フロントのサービス、設備は大変よかった。部屋も広く、キッチンもあり、冷蔵庫も大きなものが設置されていた。洗濯機もあり便利。朝ご飯も品揃え、味ともによかった。ただし、周りにコンビニやショッピングモールがないので少し不便。
Séjour de 3 nuits en juillet 2019
Réponse de Daliyanto le 26 juil. 2019
Dear Akinobu, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming back. Regards, Daliyanto Soebandy General Manager

6/10 Satisfaisant

Reynold

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Internet is very dissapointing, im prefer use my mobile
Séjour de 7 nuits en juin 2019
Réponse de Sally - Asst. Operation Manager le 9 juil. 2019
Dear Reynold, Thank you for your recent feedback. We do apologize for the inconvenience caused, and we will make sure it would not happen again in the future. We look forward to welcome you back in the nearest future.

10/10 Excellent

KA YUNG KEVIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must recommend!!! Valuable price
Traffic jam is a normal in this area. The room was excellent with full facilities. I reserved the standard room but it was specious enough for me and my boyfriend. Very cost effective. I will be back if I come to Jakarta again.
Séjour de 1 nuit en juin 2019
Réponse de Sally - Asst. operation Manager le 9 juil. 2019
Dear Ka Yung Kevin, Thank you for your good review and we are very happy that you had enjoyable stay with us. Awaiting for your next visit in the future.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Daliyanto Soebandy le 27 juin 2019
Dear Brian, Thank you for choosing Fraser Residence Menteng as your accommodation, we are glad that you had enjoyable stay with us.