Bar (sur place)

Avis sur Brits Hotel Puri Indah

3 out of 5
Brits Hotel Puri Indah
Jl. Kembang Abadi Raya Blok A1 No.1, Kembangan Selatan, Jakarta, Jakarta

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 37 avis sur 117." "
Note des voyageurs de 8 (Bien), d’après 58 avis sur 117." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 117." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 117." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 117." "

8,2/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Isabelle, Montpellier

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fave
Une nuit pas davantage

10/10 Excellent

thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Iswanto le 6 mars 2024
Dear Thomas,We are absolutely thrilled to receive your glowing review and perfect score of 10 out of 10 for your recent stay at favehotel Puri Indah. Thank you sincerely for taking the time to share your feedback with us.Your generous praise and recognition mean the world to us. It's truly heartwarming to know that every aspect of your experience, from the service provided by our dedicated staff to the facilities and amenities, met or exceeded your expectations. We take great pride in ensuring that each guest feels valued and has a memorable stay with us, and your feedback reaffirms that we are on the right track.Receiving a perfect score from you is the highest honor we could hope for, and we are deeply grateful for your support and appreciation. It inspires us to continue striving for excellence in everything we do.Should your travels bring you back to Puri Indah in the future, we would be absolutely delighted to welcome you back for another exceptional stay. Until then, please do not hesitate to reach out if there is anything we can assist you with.Thank you once again for choosing favehotel Puri Indah and for your wonderful review. Your satisfaction is our ultimate reward, and we look forward to the opportunity to serve you again soon.Warmest regards,Muhammad IswantoHotel Manager

10/10 Excellent

thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
heaven innJkt
After how many stays it must be obvious how great the hotel is..From owners,to Dept heads to Housekeeping, to Resto to Wonderful.Marsela 🤗🤗 and Marcela and Tommy and EVERY SINGLE EMPLOYEE I SAY YOU DO A WONDERFUL FANTASTIC JOB..I only come a few days a year and am just a normal guest..no VIP or fancy corporate person and am treated wonderfully.. Every single person is great, my room is clean, bed comfortable, bathroom nice and clean. perfect place to stay..they all care and it shows in what a good place it is..thank you very much for all you do for me 🙏🙏🙏 see you soon and Marsela when I come back the 4 of us, Didi 1, Didi 2,you and I will go to Tony Roma's for dinner..
Séjour de 10 nuits en janvier 2024
Réponse de Iswanto le 18 janv. 2024
Dear Thomas, Thank you so much for your incredibly heartwarming review! Your kind words mean the world to us, and we are truly grateful for your continued support.It's incredibly rewarding to hear that our entire team, from the owners to department heads, housekeeping, and restaurant staff, has contributed to making your stays memorable. Special shout-outs to Marsela, Tommy, and every single employee who has made a positive impact on your experience.We are thrilled to know that you feel valued and well-treated during your visits, despite being a regular guest. Your appreciation for the cleanliness, comfort, and overall ambiance of your room warms our hearts. Our team genuinely cares about providing a welcoming and exceptional experience for every guest, and it's fantastic to see that reflected in your feedback.Once again, thank you for your kind words and for being a part of our favehotel family. We can't wait to welcome you back soon!Warm regards,Muhammad IswantoHotel Manager

10/10 Excellent

Magi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Goed hotel
Geweldig, vriendelijke mensen, goed sevice. De kamer is netjes, schoon. Die badkamer ik vind het okay behalve die handzeep box is leek. De ontbijt menu's beetje saai en zijn te weinig keuzen. Maar overal voor mij is geweldig.
Séjour de 7 nuits en octobre 2023
Réponse de Iswanto le 24 oct. 2023
Dear Magi,Bedankt voor uw feedback! Wij zijn blij om te horen dat u onze vriendelijke service waardeert en dat u tevreden bent over de netheid van de kamer. Onze excuses voor het lekken van de handzeepdoos in de badkamer; wij zullen ervoor zorgen dat dit opgelost. Wat het ontbijtmenu betreft, nemen we uw opmerkingen ter harte en zullen overwegen om de variantie uit te breiden en interessanter te maken. We stellen uw positieve feedback op prijs en hopen u in de toekomst opnieuw te mogen verwelkomen voor een nog betere ervaring.Bedankt,groetenMuhammad IswantoHotel Manager

10/10 Excellent

Tio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staffs are friendly and kind.
Séjour de 3 nuits en juillet 2023
Réponse de Iswanto le 23 juil. 2023
Dear Tio,We are thrilled to hear that our staff's friendliness and kindness made a positive impression on you. Providing exceptional service and creating a welcoming atmosphere are top priorities for us. We will make sure to pass along your kind words to our team members. Thank you for choosing us, and we hope to welcome you back soon for another great experience! If you have any further feedback or suggestions, feel free to share. Have a wonderful dayKind regards,Muhammad IswantoHotel Manager

10/10 Excellent

Cecilia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel location is very convenient to Puri Market, Restaurant & shopping Malls
Séjour de 2 nuits en avril 2023

10/10 Excellent

thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2023

10/10 Excellent

thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A TRUE OASIS
i walked in the door and knew i was home.. evenif only for 1 night. immaculate. not one thing out of place. room nice, clean, comfortabe. bathroom, new ckean, modern.. staff at front desk excellent! Last night ordered Gojek car.. after waiting for 1/2 hr and car still not arrive they took my phone calked and texted the driver.. with no reply tbey just started,trying to get me a, newcar and did not give up. greatfully aprecciated. the Restaurant on roof was also great. very nice and clsan and well staffed. had the chicken wings and iec tea.. both perfect. very enjoyable stay. next trip to Jakarta, i would defieately stay here again. Furst class.
Séjour de 1 nuit en janvier 2023
Réponse de Iswanto le 9 janv. 2023
Dear Thomas,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Kind regards,Muhammad IswantoHotel Manager

8/10 Bien

Muhammad Aqmal Zaqwan

Les points forts : Propreté, personnel et service, équipements
It's a nice place to stay, i hope they improve their lift service
Séjour de 3 nuits en juillet 2022
Réponse de Iswanto le 4 août 2022
Dear Muhammad Aqmal Zaqwan, Thank you for choosing favehotel Puri Indah on your last visit, we do apologize for the lift service delay due to the dumbwaiter lift installment to improve lift service better, the project has been done and we do believe there will be no more delays in lift service during your stay in future. Hoping to see you in the near future Kind regards, Muhammad Iswanto Hotel Manager

10/10 Excellent

Cecilia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel location is very convenient to walk everywhere, Puri Market, Restaurant & small store to buy water & snack. The room & lobby is clean. The staffs are very helpful, I’ll stay at Fave Hotel again if I’m going back to Indonesia.
Séjour de 3 nuits en juin 2022
Réponse de Iswanto le 21 juil. 2022
Dear Ibu Cecilia, Thank you for taking the time to share your experience during your stay at favehotel Puri Indah, glad to hear; that your recent stay was enjoyable, highly appreciated your compliment for its service and cleanliness as expected. Please do stay again with us. Regards, Muhammad Iswanto Hotel Manager

10/10 Excellent

ALSEN

Séjour de 2 nuits en juin 2022

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good
Séjour de 4 nuits en mai 2022
Réponse de Iswanto le 19 mai 2022
Dear Joseph, Great review and thank you for staying with us! Please do stay with us again. Kind regards, Muhammad Iswanto Hotel Manager

10/10 Excellent

Joseph F

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the staff attentiveness and prompt response to the shower overflow in room 510
Séjour de 5 nuits en mai 2022
Réponse de Iswanto le 12 mai 2022
Dear Joseph F, Thank you for sharing your experience during your stay, our rooftop has been done for its renovation for a better view of Jakarta city please do stay again with us to enjoy it. Kind regards, Muhammad Iswanto Hotel Manager

10/10 Excellent

Rahmat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pelayanannya ramah dan baik.
Séjour de 2 nuits en février 2020
Réponse de Iswanto le 3 mars 2020
Dear Rahmat, Thank you for taking the time to write a review about favehotel Puri Indah. I am personally delighted to learn that your stay was satisfactory. Please do stay with us again. Warm regards, Muhammad Iswanto Front Office Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ビジネス用途
二度目の利用ですが、変わらず快適です。
Séjour de 2 nuits en février 2020

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel at Puri/Kedoya area. Room was clean and spacious, breakfast range was decent for the size. A lot of good food around the hotel.
Séjour de 1 nuit en février 2020

8/10 Bien

Keita

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
出張に最適
コスパの良い清潔なビジネスホテルです。朝食も充実していました。
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient and Affordable
It is a very affordable and convenient location in West Jakarta. The mattresses are more firm than I prefer. It’s a clean hotel with friendly service.
Séjour de 2 nuits en décembre 2019

8/10 Bien

Rudi

Les points forts : Personnel et service et confort de la chambre
Staff is nice. Food wasn’t.
Séjour de 2 nuits en janvier 2020

8/10 Bien

Jan Tjen

Séjour de 1 nuit en décembre 2019

10/10 Excellent

akira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
空港とジャカルタ市内の間の閑静な新しい清潔感のあるホテル
空港から近いですが、ジャカルタの郊外にあり、静かな場所です。まだ新しいホテルなので設備は清潔感があり、目的次第ですが、おすすめのホテルです。ジャカルタ市内に入ると渋滞に巻き込まれるので、その手前で泊まる為に選択しました。タンゲラン方面へのアクセスは便利です。朝食もナシゴレン、トーストなど普通のインドネシアスタイルでデザートも果物もあり問題なしです。部屋のシャワーも温水は問題なし。
Séjour de 1 nuit en décembre 2019
Réponse de Iswanto le 11 déc. 2019
Dear Akira, Greetings from favehotel Puri Indah....!!! Thank you for taking the time to write a review about favehotel Puri Indah. I am personally delighted to learn that your stay was satisfactory. Please do stay with us again. Warm regards, Muhammad Iswanto Hotel Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort
Clean and comfortable room
Séjour de 1 nuit en novembre 2019
Réponse de Iswanto le 11 nov. 2019
Dear guest, Thank you for staying with us, We do look forward to the opportunity in welcoming you back to favehotel Puri Indah in the very near future. Regards, Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Good stay but no free parking for hotel guest even if it is just a pick up driver
Séjour de 2 nuits en octobre 2019
Réponse de Muhammad Iswanto le 5 nov. 2019
Dear Costumer, Thank you for your review, for free parking you may get by mentioning room number to reception and they will give the free parking ticket. Regards, Muhammad Iswanto Hotel Manager Incharge

2/10 Horrible

Anonim

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Handuk bau, tidak nyaman krn handuknya bau dan tidak layak digunakan
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near mall, great places
Séjour de 2 nuits en septembre 2019
Réponse de Iswanto le 11 nov. 2019
Dear Guest, Thank you for your review, favehotel Puri Indah near to 2 biggest mall and also other great places, shuttle also available to reach there/mall. Regards, Management

6/10 Satisfaisant

Marlita

Les points forts : Personnel et service
Open Fire Escape Staircase - Emergency Escape
I often stay in this hotel, due to its location nearby my family's residence. On the last day when I checked-out, there was a black-out when I was about to go down the lift (I stayed on 5th floor). The lift was stucked at about 2-3 minutes - still on 5th floor. It was a total black inside the lift car. No signal on my mobile phone, no emergency button on on the lift car. It was a horrible frightening! 2-3 minutes I had experienced! Luckily the door was opened. I saw a housekeeper, I asked if i could take Fire Escape Staircase in case of taking the lift down. His answer was: "the fire escape was locked" I left with no choice but to take the same lift, and hoping that the power would not tripped again. Fire Escape Staircase was locked? ?!?? Fire Escape Route supposed for Emergency. How can the hotel locked it up? I think the hotel should do something about it. Fire Escape Staircase must be open at all time for any emergency. If security is an issue (the ground floor hotel is close to the residence area surrounding it), perhaps the hotel need to take additional measure to ensure the safety and comfort of the guests. I seriously hope the hotel is doing something about Emergency Route. Emergency Staircase is needed for Emergency situation. Thank you.
Séjour de 2 nuits en septembre 2019

8/10 Bien

kyaik juan, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good
Séjour de 2 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff. Clean rooms. Good breakfast. Nice lobby.
Séjour de 1 nuit en juillet 2019

8/10 Bien

Samuel

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good location, not that far from a big mall ie. Lippo mall Puri.
Séjour de 2 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good 3 Star Hotel
I stayed for 3 nights with a family member. Staff members of Favehotel Puri were polite and friendly. Service is good. Cleanliness in the room I stayed need a little improvement, but i will still rate as ok. Not sure if cleaner missed the stained on the floor or its aged. Perhaps its aged thats why the stained was not able to be clean off completely. I will stay in the hotel again.
Séjour de 3 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value for money , clean and safe
Very clean rooms and check in staff were efficient and polite. Have stayed there before and this was a repeat stay. That speaks volumes itself
Séjour de 2 nuits en juillet 2019
Réponse de Melania Wibowo - Hotel Manager le 8 juil. 2019
Dear Traveler, Thank you for becoming our loyal guest, appreciate. I hope the whole stay was excellent and we'd love to see you again soon.

4/10 Médiocre

Voyageur vérifié

Séjour de 2 nuits en juin 2019

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel.
Very friendly, and polite. Enjoyed my time there. Only thing missing was no cups, water heater for making coffee, and blow dryer for your hair.
Séjour de 3 nuits en avril 2019

8/10 Bien

Uei Hwa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad at all
Séjour de 2 nuits en mars 2019

8/10 Bien

Lee, singapore

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
third time stsy at this hotel, very good hotel, will stay hete when come again
Séjour de 1 nuit en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
快適なホテル
友人宅のそばなのでジャカルタ市内から離れたこの地域で探しました。まだ新しいホテルなので清潔感があり、このところ地域ではお勧めのホテルです。場所が少し分かりにくく、ナビがないと少し厳しいけど、慣れれば快適です。
Séjour de 1 nuit en février 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice small hotel. Friendly staff. Close to airport.
Séjour de 1 nuit en novembre 2018

8/10 Bien

Jessiee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2018
Réponse de Melania Wibowo - Hotel Manager le 22 nov. 2018
Dear Jessiee, Thank you for the 4 star rating given to us. I hope you had an excellent stay and would like to visit us again in the near future. Please follow any of our social media and get our latest information. facebook: favehotel Puri Indah IG / Twitter: @favepuriindah Thank you and see you soon!

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel close to many restaurants. Cozy room n clean Nice rooftop
Séjour de 1 nuit en novembre 2018
Réponse de Melania Wibowo - Hotel Manager le 22 nov. 2018
Dear Sandra, Thank you for the review. I'm so happy because you enjoyed the hotel, especially that you're so excited about the location. Yes, the hotel is surrounded by many restaurants where you can pick your favorite. We also have our restaurant in 2nd floor just in case you're too tired to go out. Also, having light snacks from our kitchen to the rooftop is not a bad idea. Once again thank you and I'll see you again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Conmy Hotel good design for short stay
good,.fast.check in, comfy room
Séjour de 1 nuit en novembre 2018
Réponse de Melania Wibowo - Hotel Manager le 22 nov. 2018
Dear Traveler, Thank you for the 5 star rating and positive review. I'm glad that you experience a great stay and I hope it is the fabulous one. Meanwhile, please follow any of our social media and get our latest information. facebook: favehotel Puri Indah IG / Twitter: @favepuriindah Thank you and please come back soon!

4/10 Médiocre

Mario, Melbourne

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Car parking must pay even only enter for 1 minutes, that’s so cruel for small people like taxi driver or grab driver who only drop us to the hotel and exit with cost Rp 5.000 for only 1 minutes.
Séjour de 4 nuits en octobre 2018
Réponse de Melania Wibowo - Hotel Manager le 11 nov. 2018
Dear Mario, We apologize for the parking procedure that dissapointed you. Actually inhouse guests can redeem the parking ticket to the receptionist, or ask for a stamp so the driver can easily leave the hotel without paying. Please ask our security guard or front dest agent so they can assist you. Thank you for your feedback and we look forward to welcoming you again in the near future.

8/10 Bien

ALEX, SINGAPORE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice hotel, clean and beautiful. near airpirt.will come stay on Jan 2019
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Arvin, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel at Puri/Kedoya/Meruya area
Quick check in and clean room. Room size was nice, not small or large, bathroom was clean. Some of the flooring shown signs of bit wear and tear but not much of an issue. Location quite close to Puri\Kedoya\Meruya area. Next to a busy road but peaceful at night.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Jin Ngee

Les points forts : Propreté, personnel et service, confort de la chambre
No frills and good
Still the same as my last visit. Things might do better with a bit more dedicated to maintenance.
Séjour de 4 nuits en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean hotel
Very clean hotel and good breakfast
Séjour de 2 nuits en septembre 2018
Réponse de Melania Wibowo - Hotel Manager le 13 sept. 2018
Dear Sir/Madam, Thank you for giving positive review about our hotel and breakfast. I hope to see you again some time and please stay in touch with favehotel Puri Indah.

6/10 Satisfaisant

Wibie, Singapore

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Good location in the west part of jakarta. Water heater is not warm enough tend to be cool. The bed have a noisy sound anytime you move. Limited of choice for breakfast. The staffs are polite and very helpful. Would be better if the hotel provide a kettle and coffee bar. Overall is good hotel except for the price is still too high for the service their provide, can get better service in Thailand, vietnam and Malaysia with this price range.
Séjour de 3 nuits en septembre 2018
Réponse de Melania Wibowo - Hotel Manager le 6 sept. 2018
Dear Wibie, Please accept my apology for the not-so-good experience during your stay. We will make some improvement for each case that you brought up and hopefully our service will meet your expectation when you come back here. Thank you for such a good review and look forward to welcoming you again soon.

8/10 Bien

Voyageur vérifié

Hotel near airport with no frills
No frenzy hotel near the airport. The bfast is not so nice
Séjour de 1 nuit en septembre 2018