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Avis sur Jaisalmer Marriott Resort & Spa

5 out of 5
Jaisalmer Marriott Resort & Spa
Jaisalmer-Sam-Dhanana Road, Police Line, Jaisalmer, Rajasthan

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 72 avis sur 103." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 103." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 103." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 103." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 103." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jean-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très propre. Personnel super gentil. Ils vous demande toujours si tout est bien. Je recommande cet hôtel sans hésitation.
Séjour de 2 nuits en février 2020
Réponse de Pragya le 14 févr. 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa. Thank you for sharing your feedback about your stay experience with us.The entire team is delighted to learn that you had an enjoyable, comfortable stay with us and your compliments on the attention to detail is a source of motivation for the team who continue strive for higher standard of services and care. We look forward to welcoming you back in the future. Sincerely, Pragya Rathore

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres beau séjour
Magnifique hotel avec un service à la hauteur de ce type d'établissement Tout est parfait pour un tres bon rapport qualité prix
Séjour de 3 nuits en août 2018
Réponse de Jaisalmer Marriott Resort & Spa le 21 août 2018
Dear Elite Traveler, Thank you for sharing the wonderful review about our hotel on this forum. Being a hospitality establishment, it brings us immense pleasure to read that the hotel's services & facilities along with the warm hospitality showcased by Priti and the team members made your stay comfortable and enjoyable. We look forward to welcome you back soon.

10/10 Excellent

beatrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une oasis au milieu du désert du Thar
Jaisalmer est la dernière grande ville avant le Pakistan. Si la ville reste très touristique, cet hotel permet de se ressourcer grâce aux standards internationaux d un très bon niveau. La seule remarque et qui n est pas que du fait de l hotel, les pigeons sont très, trop, nombreux ...mais en Inde, on protège tous les animaux ! Le personnel est professionnel, prévenant. L hotel est neuf et merise d être recommandé

10/10 Excellent

Luba

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stunning property with great vibe. A respite from the central chaotic fort area but still a 5 min rickshaw ride.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sarveswaran

Voyage en famille
The stay was excellent. Would like to make a special mention of the staff who were courteous and very pleasant. The dining staff Suraj and Delawar were very good and introduced us to Rajasthani dishes. Very nice, pleasant and hard working individuals. Highly recommend staying at Marriott in Jaisalmer
Séjour de 2 nuits en mars 2024

8/10 Bien

Keval

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service, only let down was check in. Which the manager quickly sorted and apologised for. 9/10
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Abhishek

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bathroom too small
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Swarupa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very traditional and comfortable
Very comfortable stay. Excellent courtyard with traditional programs. Really enjoyed the live Rajasthani music with the folk dancing!
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Arun

Séjour de 2 nuits en janvier 2024

4/10 Médiocre

abhishek

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Vinay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is a very good property with a welcoming staff and good local touch. They offer good cultural programs during high Tea and Dinner. Their breakfast and dinner menus have tons of options giving multiple cuisine choices . Their staff is very accommodative to make your stay comfortable.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Chung-Da

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Vikas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Experience at Marriot Jaisalmer
We recently had the pleasure of staying at Marriott Jaisalmer, and I must say that the experience was exceptional. From the moment I arrived, we were greeted friendly staff that made us feel truly Royal The check-in process was swift and efficient, and the concierge was more than happy to assist with any requests or questions I had throughout my stay. The room itself was luxurious and impeccably clean, with all the amenities one would expect from a 5 star! What truly set this hotel apart, however, was the outstanding service in the dining and restaurant areas. The food was exquisite, and the staff were attentive and knowledgeable about the menu. They accommodated dietary preferences with ease, and the presentation of each dish was a work of art. Ms Jagriti surprised us by celebrating our Marriage Anniversary in the evening with Music and Fab Chocolate Truffle Pastry. In summary, my experience at the Marriott Jaisalmer, was nothing short of extraordinary. The exceptional service, luxurious accommodations, and attention to every detail made my stay truly memorable. I highly recommend this hotel to anyone seeking a top-notch hospitality experience. During checkout Mr Naveen (Chef) made sure of a great send off with special pastry. Looking forward to visit this property again with family!
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Yap

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Big name but extremely poor service
Worst Marriot I have stayed in. No one cares about anything. I can walk into the lobby, no one at the door greeted me. No one at the Front Desk bothered to ask me anything at all. I was early and i managed to sit at the lobby, with my luggage and no one attended to me. When I checked out, I asked if anyone can get a tuk tuk for me to go to the bus pick up point. I was told to go out of the hotel and call one myself. For Marriot, this is the worst service I have experienced.
Séjour de 1 nuit en juin 2023

10/10 Excellent

anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Albergo confortevole e a livello della categoria
Séjour de 1 nuit en juin 2023

10/10 Excellent

Anders

Séjour de 2 nuits en mai 2023

8/10 Bien

KIRAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing stay at Marriott Jaisalmer
This is a great place to stay.The warm and friendly people make it special. We traveled with a shy 4 year old but he made friends with Abhinandan, Hitesh and chef Pratap Singh as they made him feel comfortable and loved. They prepared food for him (he is a very picky eater) with genuine affection. On the side of condition and amenities, there is still some work to be done - the swimming pool isn't in great condition and we did stumble on planks coming out of the ground, the water was freezing and in general the pool area wasn't Marriot level. Seems they are going to renew it in March but I feel it needs a larger space to make it attractive. The game room was great, restaurants were fantastic. Priti in housekeeping kept our room impeccable. The evening high tea program is fun and inclusive. There are no tennis courts and the managers were genuinely concerned that they were listed on hotels.com and asked me for screenshots so they could get it fixed. I would definitely visit again.
Séjour de 4 nuits en février 2023

10/10 Excellent

Pranav

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Ashok Kumar

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A property that creates a self-contained world for holidayers!

10/10 Excellent

Pradeep

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Mala H

Séjour de 1 nuit en décembre 2022

8/10 Bien

Parmod

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Vikash

10/10 Excellent

Sanjeev

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing experience
The overall experience was excellent. The courtyard and pool were beautiful with various activities to just chill and relax inside the hotel. The hotel housekeeping decorated our room for our marriage anniversary beautifully. Only one suggestion, the hotel should have a good coffee machine in the restaurant for breakfast.
Séjour de 2 nuits en décembre 2022

8/10 Bien

michael

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Balmukund

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was wonderfull experience
Séjour de 2 nuits en octobre 2022

8/10 Bien

Amit

Séjour de 4 nuits en août 2022

10/10 Excellent

Bruno

Séjour de 1 nuit en juin 2022

8/10 Bien

Thawani Kamal Kumar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location & absolutely peaceful, more important a remarkable staff
Séjour de 4 nuits en mai 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
While overall experience was average,Got impressed with high level of service commitment from Avinash of Jaisalmer Kitchen restaurant who made our dining experience very satisfying along with chefs .
Séjour de 3 nuits en mars 2022

10/10 Excellent

Tushar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
STAY AT MARRIOT
The stay was excellent and Specially the Staff members, Amina the Lady was very nice and gave warm welcome and made our stay comfortable.
Séjour de 1 nuit en janvier 2022

2/10 Horrible

siddharth

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
horrible stay - regrettful to visit marriott stay
This is the one of the worst hotel i stayed with muy family , during my check - in i was made to wait in the lobby for 35 mins , afetr confirmation, as the rooms whcih was mentioned was not available , during my check-in process the staff who collected by documents was not friendly at all. i felty uncomfortable , doesnt look like marriott property. i did informed marriott bonvoy & hotels.com via twitter but no steps were taken . i was very regretful booking this property with my family , i paid 1lakh plus amount and was expecting greater comfort etcv , which later turned out to be horrible , secondly breakfast buffet was horrible - stale food , low quality ,rotten tea & othr beverages like cooked long time back & poor staff service . third-ly : - rooms service were bad , we ordered sugar free sachets - came after 4-5 calls . is this even marriott ??????????? so bad
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2021

10/10 Excellent

Sumathi

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Chirag

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021

8/10 Bien

Nikhil

Séjour de 2 nuits en octobre 2021

8/10 Bien

Vivek

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 2 nuits en décembre 2020
Réponse de Pragya le 6 janv. 2021
Dear Valued Guest Greetings from the Jaisalmer Marriott Resort & Spa! Thank you for sharing the positive rating of our hotel. We are glad to read that you had an amazing experience. We look forward to welcoming you back soon. Best regards, Pragya

10/10 Excellent

Navneet

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2020

10/10 Excellent

Anand

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Séjour de 5 nuits en mars 2020
Réponse de Pragya le 16 mars 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive rating of our hotel. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en février 2020
Réponse de Pragya le 11 mars 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive rating of our hotel. We are glad to read that you had an comfortable stay with us. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

8/10 Bien

Atika

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Pragya le 11 mars 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive rating of our hotel. We are glad to read that you had a comfortable stay with us. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

10/10 Excellent

Vinay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Pragya le 24 févr. 2020
Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive rating of our hotel. We are glad to read that you overall you had a wonderful experience. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
service was worst, they do not know what is their duty and no proper instructions from the seniors
Séjour de 1 nuit en janvier 2020
Réponse de Pragya le 27 janv. 2020
Dear Guest, Greetings from Jaisalmer Marriott Resort & Spa! We are indeed apologetic that you have had an occasion to share such feedback. I would also like to thank you for the time taken to share your views. It is also through guest-feedback such as yours that we are able to assess and continually improve upon where necessary the services we provide to our esteemed guests. May I request you to share your contact details for better understanding of the whole issue. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

8/10 Bien

Rahul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Amazing stay except small nigle during checkout to move out the luggage.
Séjour de 1 nuit en janvier 2020
Réponse de Pragya le 23 janv. 2020
Dear Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive comments and rating of our hotel. We are glad to read that you had an amazing stay. Your comments regarding the check-out have been noted and shared with the front office team. We look forward to welcoming you back in the future. Best regards, Pragya Rathore

10/10 Excellent

Shalin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Sridhar Thota le 7 janv. 2020
Thank you

10/10 Excellent

Sreyashee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay ...both the property and the people
It was an amazing stay ... we were well taken care of and the property and room was just fantastic (being a Bonvoy member we got a complementary upgrade to a suite)... would definitely come back here if we ever come back to Jaisalmer ... special mention to the girl who checked us in ( forgot her name ) ... the gentleman at the conceirge who explained in detail the best places to visit and Indrani at the restaurant were extremely helpful
Séjour de 2 nuits en décembre 2019
Réponse de Sridhar Thota le 7 janv. 2020
Thank you for staying with us and sharing your experience. We are delighted to know that you had a wonderful stay. Warm regards.

10/10 Excellent

Jigarkumar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was an excellent property in Jaisalmer city. Rajasthan style welcome, and comfortable check-in were impressive. It has food menu range from local to continental with good taste.
Séjour de 1 nuit en décembre 2019
Réponse de Sridhar Thota le 7 janv. 2020
Thank you for staying and sharing your experience. We are delighted to hear that you liked your stay. Warm regards.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de General Manager le 6 nov. 2019
Thank you for staying with us and Top rating us. Warm regards.

10/10 Excellent

Rakesh Behari

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Sadaf le 29 sept. 2019
Thank you for the feedback.

10/10 Excellent

Carlotta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Sadaf le 29 sept. 2019
Thank you for the feedback.