Coin salon dans le hall
Vérifier la disponibilité

Avis sur Devi Ratn, Jaipur - IHCL SeleQtions

5 out of 5
Devi Ratn, Jaipur - IHCL SeleQtions
Jamdoli, Agra Road, Tehsil Ballupura, Jaipur, Rajasthan

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 26." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 26." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 26." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 26." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 26." "

9,0/10

Propreté

9,2/10

Personnel et service

9,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Satinder

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing experience
Séjour de 2 nuits en avril 2024
Réponse de Sriesthi Gupta le 30 avr. 2024
Dear Guest,Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write a review on your experience.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral Manager

10/10 Excellent

Sukhpreet

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de Sriesthi Gupta le 14 févr. 2024
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

yash

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Santosh Shetty le 16 janv. 2024
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

yash

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Santosh Shetty le 16 janv. 2024
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

tabinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Santosh Shetty le 27 déc. 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,

6/10 Satisfaisant

Amit

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Sriesthi Gupta le 27 déc. 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Santosh Shetty le 25 oct. 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

Saraswatee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Santosh Shetty le 25 oct. 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

Pankaj

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is like luxury living in the foothills of mountains. The staff being it the general manager, restaurant manager, staff and others were very courteous and diligent. If one wants to live slightly away from the hustle of Jaipur this is the place to be! The sustainable buildings, EV, and greenery around is breathtaking. The high tea, musical artists and performances were awesome. The whole family loved it.
Séjour de 1 nuit en juillet 2023
Réponse de Santosh Shetty le 22 juil. 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

mehede, corning

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
we loved our stay , its unique architecture and amenities, lotta stuff for kids , they have special evening cultural program with horse riding, snacks , local arts staff was very courteous and professional they should provide property map as part of their welcome kit also if they could provide liquid soap for hand wash in restroom would be great Property is so huge that we had to use cart to go to Lobby or Restaurant or cultural event overall it was awesome stay we plan on coming again
Séjour de 1 nuit en juin 2023
Réponse de Santosh Shetty le 28 juin 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

Markus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Santosh Shetty le 24 janv. 2023
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.Positive referral from our esteemed guests is of immense value to us as you share your personal experience at the hotel. We are grateful to you for being lavish in your praise regarding the facilities and services at the hotel.Your kind words of appreciation will be shared with the entire team. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to ensure our guests leave the hotel with fond memories.Look forward to welcome you back soon.

10/10 Excellent

Hemant

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very courteous staff, excellent food - Breakfast, drinks and buffet options. Courteous driver - on-time, pleasing and knew the route to attractions and went out of the way to satisfy our needs/wants.
Réponse de Santosh Shetty le 30 déc. 2022
Dear Guest, Greetings from Devi Ratn Jaipur, IHCL SeleQtions !!!We would like to take this opportunity to thank you for taking the time to write such an amazing review on your experience.It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.I have noted your valuable feedback and on behalf of my entire team I sincerely apologize for the inconvenience faced by you during your recent stay with us. Our customer feedback has always been an integral part of our learning curve, understanding and catering to the needs of our guests and I am thankful to you for highlighting the deviations.Please be assured from my side that your feedback is being personally addressed, I have taken this up with the concerned and you will find a marked improvement during your future visits.Look forward to welcome you back soon.Warm Regards,Santosh ShettyGeneral ManagerDevi Ratn Jaipur, IHCL SeleQtions

10/10 Excellent

nicholas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We chose the Devi Ratn to celebrate our 40th wedding anniversary. I arranged for a unique dining experience for the evening of our anniversary. The resort pulled out all the stops. We had a table set up on the roof just for the two of us. We had a five-course meal that was tailored to our diet. Everything about the experience was unique and special. Our room was spacious. My wife enjoyed her spa experience. The best part about the resort is the staff. They couldn’t have been more kind and helpful. The morning after our dinner it seemed like every staff member asked us if we enjoyed our evening. I think the entire staff knew The resort is quite a ways off the beaten path. If you want to go into Jaipur, it’s going to take you awhile. We would definitely come back here if we make it back to Jaipur
Séjour de 2 nuits en octobre 2022
Réponse de Sriesthi Gupta le 10 oct. 2022
Dear Nick, Greetings from The Devi Ratn IHCL SeleQtions JaipurThank you for your feedback. Our endeavour is to keep enhancing the experience of our guest and ensure a memorable stay.We look forward to welcoming you back in the near future.Warm Regards

4/10 Médiocre

Harmeet singh

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very scary location in the middle of no where , ran from the hotel
Séjour de 1 nuit en septembre 2022
Réponse de Sriesthi le 16 sept. 2022
Dear Mr. Singh, Namaste!We would like to apologize for the inconvenience. As discussed on the very same day, the location is in sub urban area however if you enter the resort, the feel is entirely different. Looking forward to welcome you again

10/10 Excellent

Yohji

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hugely overpriced
Splurged on a suite, fabulous service, nice big room, big shower and bathtub, but there was a massive crack in the tub, the door leading to a bamboo garden directly off the bathroom didn’t close properly, so we were being eaten alive by mosquitos while we slept. On our final night, my husband got food poisoning from the food at the restaurant and he’s still struggling two days later. We could have stayed at a more well-known brand of hotel for half the price and had a better time, but we took a chance. Huge waste of money — live and learn — stick to hotels you’ve heard of. Do not recommend.
Séjour de 2 nuits en avril 2022
Réponse de Sriesthi le 12 avr. 2022
Dear Guest, Namaste from Devi Ratn IHCL SeleQtions. Thank you so much for sharing the feedback and we are extremely concerned about your husband's health. We promise to look into the product concerns shared by you and the same shall be addressed with immediate effect. Looking forward to welcome you again.

10/10 Excellent

BANKIM

Séjour de 2 nuits en mars 2022

10/10 Excellent

Ramesh Rewachand

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staycation
it was amazing stay.
Séjour de 3 nuits en décembre 2021
Réponse de Sriesthi le 27 déc. 2021
Dear Guest, Thank you so much for your review. We shall look forward to welcome you again.

10/10 Excellent

Hyun kyu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Sriesthi le 25 déc. 2021
Dear Guest, Thank you so much for your review. We will look forward to welcome you again

10/10 Excellent

Mandeep

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best resort with grand luxurious rooms offering great views. Very good staff (front desk, restaurant,house keeping,lawn) Loads of activities for all ages Good food great taste multiple options
Séjour de 2 nuits en octobre 2021
Réponse de Sriesthi le 22 oct. 2021
Dear Guest, Thank you so much for your review about the services and facilities. We look forward for your continued visits.

10/10 Excellent

Tasha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was the highlight for us. Overall the property, since it’s fairly new, was well maintained and clean.
Séjour de 2 nuits en septembre 2021
Réponse de Sriesthi le 4 oct. 2021
Dear Guest, Thank you for your review and complimenting our facilities and services. Looking forward to welcome you again at Devi Ratn IHCL SeleQtions Jaipur. Thanks & Regards,

10/10 Excellent

Vineet

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
we were given a free upgrade on a simple polite request despite property being fully booked! amazing food, lovely ambiance since it was raining throughout our stay. we were given a tour of the property in the golf cart and really enjoyed our time.
Séjour de 1 nuit en juillet 2021
Réponse de Sriesthi le 2 août 2021
Thank you Mr. Deopujari for your review. It was our pleasure to have you stay with us. We will look forward to create more memorable moments in your next visit. Thanks, Sriesthi

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel access is not easy and one has to rely on google maps. The property is very good though with excellent interiors and large rooms. The hotel is pet friendly (chargeable) and our dog loved it. They had a pet treat, bed and a special pet menu as also a designed pet play area. The restaurant and bar were excellent and the service staff was very courteous and focused. We found that the check in process was rather slow. The parking is open air and can really heat up the car as we travelled towards end of March’21. On request car wash (inside & outside) was arranged. Overall a superb experience.
Séjour de 1 nuit en mars 2021
Réponse de Sriesthi le 6 avr. 2021
Dear Guest, Greetings from The Devi Ratn IHCL SeleQtions Jaipur!! Thank you for taking out your precious time for posting your valuable feedback . I am grateful for your note complimenting the services and facilities of our hotel. We would also like to apologize for the inconvenience caused to you while finding the route and during the checkin. We assure you a memorable experience when you visit us again. Thank you once again and we look forward to welcoming you back in the near future. Warm regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, really pleasant and clean rooms, . All the staffs are incredibly helpful and generous with their time and advice.
Séjour de 2 nuits en février 2021
Réponse de Sriesthi le 3 mars 2021
Dear Guest, Thank you for your review. Looking forward to welcome you again at Devi Ratn IHCL SeleQtions Jaipur. Thanks & Regards,

6/10 Satisfaisant

SK, Delhi

Voyage en famille
Les points forts : Personnel et service
Hospitality of taj is unmatchable. Food and beverage section was great as usual. Location of suite not proper - no view Senior level staff need to be more upto mark. They should not be confined to their rooms but look after the guest as well, it is becoming very difficult to talk to the staff above duty manager in taj
Séjour de 2 nuits en janvier 2021
Réponse de Sriesthi le 27 févr. 2021
Dear Mr. Kapur, Thank you for your review. I am grateful for your note complimenting the services of the hotel. We apologize for the inconvenience caused to you. We have kept a note of your feedback and we assure you that we will take corrective course of action. Look forward to welcome you again in future. Many thanks,

10/10 Excellent

Kishan Kumar

Séjour de 1 nuit en janvier 2021
Réponse de Sriesthi le 12 janv. 2021
Dear Mr. Kumar, Thank you for feedback and we look forward to welcome you again. Thank you!