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Avis sur Hotel Savi Regency

3 out of 5
Hotel Savi Regency
S-6, Shree Gopal Nagar, Gopalpura Bye Pass, Jaipur, Rajasthan

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 9." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 9." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 9." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 9." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 9." "

7,4/10

Propreté

7,0/10

Personnel et service

6,8/10

Infrastructures et conditions de l’hébergement

Avis

4/10 Médiocre

Sidharth

Séjour de 2 nuits en septembre 2023
Réponse de Vijay le 4 oct. 2023
Dear SirWe are extremely sorry that we are not able to meet your expectations. we would like into the matter for your discomfort. we will look at how could we improve so that you or any other guest does not face such an issue. I hope you will give us another chance thanks and regards

4/10 Médiocre

emelie

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Smutsigt rum och underlig personal
Hotellet ligger en bra bit utanför city så man måste ta metron för att komma in till stan. När vi kom på kvällen så var det mycket pappersarbete att fylla i och personalen betedde sig konstigt och fick oss att känna oss obekväma. Rummet var i bra storlek men det verkade inte ha blivit riktigt städat eller att det hade stått utan gäster under en längre tid för det låg bös på golven. Lakanen var fläckiga och hade hål på sina ställen. Handduken på golvet utanför toaletten var helt brun/röd på undersidan och gråfläckig på översidan. Antingen hade de glömt att byta den vid städning eller så har personalen använt rummet efter förra hotellgästen. Under våran första morgon åt vi frukosten som ingick men när vi kom tillbaka till hotellet efter en dag ute i staden så kallade en personal på oss och sa att det inte ingick frukost i våran bokning och jag visade honom mitt mail som bekräftade att vi hade frukost och han lät oss gå tveksamt. På morgonen därpå kom en annan anställd fram till oss igen och påstod återigen att vår frukost inte ingick. Jag blev irriterad och visade återigen mitt mail och berättade för honom att vi specifikt hade sett till så att det ingick frukost när vi bokade för att det var ett krav ifrån vår sida för bekvämlighetens skull. När jag blev upprörd så menade han att det måste ha varit en miss ifrån hotel.com och att vi skulle glömma det. Rekommenderar inte detta hotell om man förväntar sig att få bo på det vis som bilderna visar och få fin service.
Séjour de 2 nuits en juillet 2018
Réponse de Vijay Jharwal le 15 avr. 2019
Dear Guest Thank you for rating and reviewing us as your response motivate us to perform better and help us in providing a great service and experience during your stay We will definitely look into the suggestion to enhance your stay experience. Hope to see you again

2/10 Horrible

Mohammad Rafi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meget dårlig service
Séjour de 2 nuits en mars 2018
Réponse de Vijay Jharwal le 15 avr. 2019
Dear Guest We are sorry for unable to make your stay a wonderful experience. We now there was some communication problem relating to the language. If there is anything except this please let us know. We would look forward to serve you again and hope to provide you better experience of stay

8/10 Bien

Chetan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Hotel was amazing, we spent 3 days and services offered by Hotel was amazing. Breakfast meal was included in our package and found Okay. Food at hotel was excellent and reseaonable..
Réponse de Vijay Jharwal le 15 avr. 2019
Dear Chetan ji Thank you for rating and reviewing us as your response motivate us to perform better and help us in providing a great service and experience during your stay Hope to see you soon

6/10 Satisfaisant

kku, lucknow

Les points forts : Propreté et confort de la chambre
On the main Riad, easy to get Taxi
Hotel front staff is not well trained about online prepaid bookings, furniture is run down and old. No chair in room. Room size was big. Restaurant expensive. Overall slightly above average..
Réponse de Vijay Jharwal le 9 mars 2017
Dear Guest Thank you for rating and reviewing us as your response help us to perform better and help us in providing a great service and experience during your stay. We definitely will work harder on your suggestions

6/10 Satisfaisant

Shailesh, Delhi

Les points forts : Personnel et service
Budget Hotel
Purely a budget hotel with limited facilities, located is okay as most of the tourist places are 5-10 km radius.
Réponse de Vijay Jharwal le 4 mars 2017
Thank you for rating and reviewing us as your response help us to perform better and improve upon. We definitely will work on your suggestions and improve

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is a constraint,else nice small hotel
Nice staff, rooms and service was also good. Had breakfast in the Hotel and the preparations were delicious. Would highly recommend it specifically royal rooms
Réponse de Vijay Jharwal le 4 mars 2017
Dear guest Thank you for rating and reviewing us as your response motivate us to perform better and help us in providing a great service and experience during your stay Hope to see you soon

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Nothing exceptional...
At check in the guy took about 20 mins to figure out the reservation...later also the reception guy Rohit caused too much confusion and was asking for Rs 1000 more than what was decided for a cab that he arranged. Otherwise hotel is OK.. but beware of people trying to fool u in d hotel....
Réponse de Vijay Jharwal le 9 mars 2017
Dear Guest Thank you for rating and reviewing us as your response help us to perform better and help us in providing a great service and experience during your stay. There is no Rohit in our staff butl anyways we definitely will look into the matter and work on your suggestions Thanks and Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was very fabulous experience. It was very cozy nice to stay. Staff was very cooperative.
Réponse de NARENDRA SINGH le 10 déc. 2016
Dear Guest, Thank you for taking time out to write about your wonderful experience at Savi Regency Jaipur. I'm glad that we succeeded in creating a memorable stay experience for you and am delighted by your kind acknowledgement of the same. Your positive comments are a great motivation for the team. We value your patronage and look forward to welcoming...Regards Narendra Singh