Matelas mémoire de forme, coffres-forts dans les chambres

Avis sur Wyndham Garden Jacksonville

3 out of 5
Wyndham Garden Jacksonville
4660 Salisbury Road, I-95 Exit 344 (Butler Boulevard), Jacksonville, FL

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 462 avis sur 1452." "
Note des voyageurs de 8 (Bien), d’après 329 avis sur 1452." "
Note des voyageurs de 6 (Satisfaisant), d’après 257 avis sur 1452." "
Note des voyageurs de 4 (Médiocre), d’après 213 avis sur 1452." "
Note des voyageurs de 2 (Horrible), d’après 191 avis sur 1452." "

7,0/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Fernande

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ease of access.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 13 janv. 2024
Dear Fernande,Thank you for being our guest at Wyndham Garden Jacksonville. We're pleased our convenient location worked well for your trip. On behalf of our team, we hope to see you again. Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

Dominique

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Alexandre

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Humidity, smelly and dirty
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 6 oct. 2023
Dear Alexandre, We genuinely apologize for the discomfort you experienced during your stay. Certainly, this is not our standard of service. Our team is already looking into the matter to ensure situations like this are promptly addressed and avoided in the future. Our goal is always 100% guest satisfaction, and we deeply regret that we missed the mark on this occasion. Please consider giving us another opportunity to better serve you in the future.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Serge

Séjour de 1 nuit en février 2023

8/10 Bien

Pierre-Alain

Séjour de 1 nuit en novembre 2022

8/10 Bien

Ginette G

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre propre salle de bain propre mais besoin de renovation
Séjour de 1 nuit en janvier 2023
Réponse de General Manager le 19 janv. 2023
Dear Ginette,Thank you for staying with us and taking the time to share your thoughts. We're glad our attention to cleanliness impressed you, and we appreciate your suggestions for improvement. The next time you're in the area, please come see us again.Safe Travels,Jason Penkacik,General Manager.

2/10 Horrible

Olivier

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Lise

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
L’hôtel est bien mais…..prise électrique salle de bains ne fonctionne pas… passage miroir, penderie,…aucune lumière et salle de bains sombre.
Séjour de 1 nuit en décembre 2022
Réponse de General Manager le 10 déc. 2022
Dear Lise,It was a pleasure to welcome you during your recent visit. While we're pleased you had a pleasant experience, we're sorry to hear that we fell short of meeting all of your expectations. Please accept our apologies for any issues you encountered with your room and for any inconvenience this may have caused; we encourage our guests to notify our front desk of any problems as soon as possible so we can find a solution and ensure you have a comfortable stay. Thank you for your feedback, and we hope to provide an even better visit the next time you're in the area.Safe Travels,Jason Penkacik,General Manager.

2/10 Horrible

Robin

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Plein de coquerelle dans les chambres
Séjour de 1 nuit en décembre 2021
Réponse de General Manager le 23 déc. 2021
Dear Robin, We follow a rigorous pest control schedule in order to keep unwanted guests at bay, so it is surprising to hear about your experience. Nonetheless, thank you for bringing this to our attention. We engage Massey Services, a nationally recognized pest control company, to provide service to our hotel and this issue is being addressed by them. Thank you for your feedback, and we hope you enjoyed your time in Jacksonville. Safe Travels, Jason Penkacik, General Manager.

4/10 Médiocre

Edward

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Room was not cleaned. Bathroom toilet ran. Shower Faucet handle was very tight. Low water pressure in the sink. Broken door at the back of the facility.
Séjour de 3 nuits en mai 2024

8/10 Bien

Sing

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall is good stay, the door to back parking lot was broken, it takes little walk to access.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Sing,We're glad you had an overall good stay with us, and we thank you for your feedback. Our goal is always 100% guest satisfaction, and we will have our maintenance team look into this issue. We hope to welcome you back soon to Wyndham Garden Jacksonville.Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Sheena

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It was ok
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Sheena,Thank you for sharing your feedback with us. We're glad you had a satisfactory stay. Should you have any suggestions for improvement, please reach out to us. Your input is valued and we hope for a chance to make your next visit even better.Yours in hospitality,Jason Penkacik,General Manager

8/10 Bien

Myriam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 27 mai 2024
Dear Myriam,Thank you for choosing Wyndham Garden Jacksonville. It was a pleasure having you stay with us, and we hope to welcome you back and further elevate your perception of our service and accommodation.Yours in hospitality,Jason Penkacik,General Manager.

4/10 Médiocre

Robert

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I had Room 307. The bathroom lights were dim with one of the lights not working at all. The shower head was old and crusty from sediments. The sink had to be unblocked. The seat at the desk was broken. The Pole lamp nearby leaned over and was not stable. There was mold around the baseboard around the AC unit. Bed was clean.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 25 mai 2024
Dear Robert,We appreciate you sharing your thoughts regarding your recent stay at our property. While we're glad you found the beds to your preference, it's disappointing to hear we were unable to meet all of your expectations. Please accept our apologies for any problems you encountered with the bathroom lights and sink, as well as the showerhead; we will certainly address the issues you raised internally to ensure these are resolved and improvements made going forward. Our front desk team is always available and happy to help with any concerns that may arise during your time with us, and to ensure you have a positive experience. Thank you for your valuable input, and we hope to have the opportunity to impress you the next time you're in the area.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

SYLVIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Jasmin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay, no issues
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Jasmin,We're so happy to hear this! Thank you for being our guest and taking a moment to share your experience. We look forward to welcoming you back!Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a good first time experience would be coming back soon
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 23 mai 2024
Dear Michael,Thank you for being our guest at Wyndham Garden Jacksonville. Our team is happy to learn you had a pleasant stay. We'll see you again soon!Yours in hospitality,Jason Penkacik,General Manager.

2/10 Horrible

Mariah

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mai 2024

10/10 Excellent

Todd

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ms, Valerie at the frknt desk is always super nice and pleasant. I stay there about once a week when im in town for work. Very convenient location and great staff.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Todd,We are so pleased to have been able to welcome you back to Wyndham Garden Jacksonville! Familiar faces are our favorite, and we appreciate your loyalty. It's wonderful to know our fantastic location suits your needs well, and we'll be sure to let Valerie know how much you appreciate her hospitality. Thank you for your perfect rating, and we look forward to your return!Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Levon

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et équipements
The walls are really thin and the towels and sheets were not clean.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Levon,We genuinely value your input and would welcome the opportunity to host you again in the future. We aim to demonstrate that we're fully capable of meeting your needs and providing an even more satisfying experience during your next stay.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Kenneth, Union

Les points forts : Propreté
Séjour de 1 nuit en avril 2024

8/10 Bien

Kenneth, Union

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Kenneth,Thank you for your review! We're glad you enjoyed our property overall, and if you have a moment, contact us and let us know what we can do to add that extra star to your next visit. We hope you'll visit us again soon.Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The elevators beep LOUDLY every time they move one floor. You can hear the beeping at every floor all day and all night. Our room was pretty far down the hallway, away from the elevators. I can’t imagine how loud and annoying the beeps must have been in the rooms right near the elevators.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Sarah,Thank you for your review and for choosing to stay with us. We are disappointed your experience was not as expected, and we apologize for any inconvenience concerning the noise from the elevator. Your feedback is invaluable, and we will review this with our team to ensure that this matter is resolved swiftly. It was a pleasure having you as a guest, and we hope you will consider returning to see us the next time you visit Jacksonville. Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Orville

Voyage en couple
Les points forts : Personnel et service
Satisfactory stay.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Orville,Thank you for sharing your feedback. We're glad your stay was satisfactory, but we aim to exceed the expectations of our guests. If there are specific areas you believe we could improve upon, we would appreciate your insights to help us enhance our service for your next visit. We look forward to providing you with a truly unforgettable experience in the future.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Mark

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and clean but we had very loud neighbors
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Mark, Guest feedback is always appreciated and welcome, so thank you for taking a moment to share your experience. While we're happy to hear that your room was comfortable and to your preference, we're very sorry that you were disturbed by some external noise. In the future, please know that our friendly team is always happy to address any concerns that may arise to ensure a seamless and relaxing stay. If your travels bring you back to Jacksonville, we hope that you'll join us again. Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Jossy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was pleasant. Would stay here again
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Jossy,Thank you for choosing Wyndham Garden Jacksonville for your recent stay! Your satisfaction is our top priority, and we're delighted to have met your expectations. Our team looks forward to welcoming you back for another enjoyable stay.Yours in hospitality,Jason Penkacik,General Manager.

4/10 Médiocre

Tayler

Les points faibles : Propreté
Séjour de 1 nuit en mai 2024

2/10 Horrible

Caren

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arrived in the evening and immediately did not feel safe w some of the guests walking around. The African American front desk woman had an attitude as it seems I was an inconvenience yet she was all smiles w the African American guest after. Bathroom in room had mold in the toilet, floors were dirty, elevator was dirty. Loud beeping going off all night as well outside my room If you are a single female, I do not recommend this place at all. Other guests look like they came straight from prison
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Caren,Thank you for taking the time to leave a review. We're sorry to hear your experience fell short of expectations, and we will be sure to address the concerns you encountered with cleanliness and service internally for improvement. We hope to have the opportunity to welcome you back for a more pleasant visit in the future.Yours in hospitality,Jason Penkacik,General Manager.

4/10 Médiocre

David

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff was great but the room wasn’t clean enough.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 mai 2024
Dear David,We appreciate your feedback and are glad our friendly staff made you feel welcome. However, we apologize for any concerns about cleanliness and will pass your comments along to our housekeeping staff. Should you be in the area again, please come back to see us.Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Taylor

Voyage en couple
Bar was great
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Taylor,We appreciate your feedback, and we're glad you enjoyed the bar. If there's anything we can do to improve for your next visit, please let us know. We hope to see you again soon.Yours in hospitality,Jason Penkacik,General Manager.

4/10 Médiocre

Pam

I would not stay here again
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Pam,We regret that you didn't have a good stay with us. Please never hesitate to bring your concerns to us while you are here, as we are always happy to help and ensure our guests have a positive experience.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Alai

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
great stay
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Alai,We're proud you had a great stay at Wyndham Garden Jacksonville and hope to see you again!Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Emma, Fort Myers

Voyage en famille, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The door of bathroom is noisy to open . The A.C in our room 226 does get warmer during days time and it is not totally cold even at night. So far, the bed is good, comfy. A bit nosy neighbors. The door needs more safety lock.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Emma,We always appreciate hearing from our guests, and we're glad our comfortable beds added to your experience. However, we apologize for any issues with noise and the AC, as well as for any concerns about the doors. We'll pass your comments along to the appropriate staff members, and we hope to see you again soon.Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

Dee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not enough soap in the room, only one bar.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 10 mai 2024
Dear Dee,Thank you for taking the time to provide your review of Wyndham Garden Jacksonville. Your feedback is appreciated, and we will address this with housekeeping to make sure rooms are adequately stocked with supplies. We look forward to you staying with us again. Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

Randy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was overall pretty nice, but a little worn. The t.v. had some issues, but eventually worked.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Randy,Thank you so much for your review. We want each guest to have a five-star experience, and we're sorry to hear we didn't hit that mark for you this time. However, we appreciate your feedback, which we will utilize to ensure a more comfortable and refreshing stay for future guests. We hope you'll consider staying with us again soon.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Raven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked ho it was close to eating spots and that the staff were very respectful and helpful.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 7 mai 2024
Dear Raven,Thank you for choosing Wyndham Garden Jacksonville and for sharing your five-star review! We are thrilled to hear that our friendly service and location added to the enjoyment of your recent stay. It was a pleasure to host you and we look forward to welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager

8/10 Bien

Mathew

Voyage en famille
Les points forts : Propreté
Affordable and convenient to downtown.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Mathew,It brings great satisfaction to our team to know that you enjoyed your stay with us. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future!Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

CC

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was nice overall. Clean and service was great. We were going to a concert and the front person very kindly let us check in early for our convenience, excellent customer service!!!!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear CC,Thank you for choosing Wyndham Garden Jacksonville for your recent stay and sharing your positive experience with us! We're delighted you found our hotel well-kept and received excellent service from our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay!Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I hesitate to write this review because we always get such a great deal here and I feel like it is overlooked because of the hotels nearby. The building is a little older but the rooms have been remodeled and everything has always been clean. The only downside is sometimes the elevators take a few minutes, but if you are getting a room so you have somewhere to sleep and aren’t looking to hang out at the hotel all day, it is nice. We visit family and the location is a quick drive to their house. With the price and easy access it is perfect for a quick visit once or twice a year.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 7 mai 2024
Dear Mary,Thank you for your review, from all of us at Wyndham Garden Jacksonville. We always love to see a familiar face, and we are pleased to know you enjoyed your stay again. We look forward to seeing you again when your travels bring you back to Jacksonville.Yours in hospitality,Jason Penkacik,General Manager

10/10 Excellent

Whitney

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a great stay there
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Dear Whitney, We're thrilled to hear that you had a wonderful experience at Wyndham Garden Jacksonville. Our team is dedicated to ensuring each visit is memorable and comfortable, and we can't wait to welcome you back for another fantastic stay!Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

Diana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Nanette

Séjour de 1 nuit en mai 2024

8/10 Bien

Horace

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Housekeeping ran out of face towels one day of stay.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Horace,Thank you for choosing Wyndham Garden Jacksonville. Our goal is to keep our accommodations well-equipped, so we apologize that we ran short on fresh face towels at one point during your visit. Despite this, we hope you otherwise had a comfortable stay. If your travels bring you back to Jacksonville, we hope to see you again. Yours in hospitality,Jason Penkacik,General Manager.

6/10 Satisfaisant

Renee

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et personnel et service
It was a busy time when we checked in and the 2 front desk representatives were busy helping customers. The one who checked us in did not look or act professionally. She had side comments for everything with everyone she helped. The bathtub was dirty and had hairs from previous occupant. The walls are so thin you can hear the tv from the next room. During the night, I had to put towels under the door to keep the smell of smoked weed out. The beds and pillows are comfortable though. And the Red Gill diner next door is great.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Renee,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our comfortable bed, we are sorry you had a few concerns. Please know that our team is always ready to provide assistance and address any issues that may arise. We are constantly working to improve and will be sure to review your comments with our team to ensure we are always offering our best. We look forward to welcoming you back and impressing you with our improvements.Yours in hospitality,Jason Penkacik,General Manager.

4/10 Médiocre

Jose, Miami

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nice bed very clean
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Jose,Thank you for staying with us! We're delighted you found our beds comfortable and appreciated our commitment to cleanliness. Your satisfaction is our priority, so please let us know if there are any ways we can make your next visit even better.Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Luis

Ok
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Luis,While we are delighted you chose to stay with us, we are concerned that your experience did not meet your expectations. We are committed to ensuring your next visit is even better; just let us know how we can.Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

2/10 Horrible

Christine

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Police knocking on doors. Looking for someone in an altercation. Yelling in the hallway. I couldn't sleep the rest of the night. Very unsafe hotel.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Christine,Thank you for your review. We regret to learn of your disappointment with your recent stay. Please know that the safety of our guests is of the utmost importance to us, and what you have described is not a typical instance for our hotel. We work with the location authorities to ensure the safety of our guests and a secure environment on our property. We hope you do not allow this isolated incident to prevent you from returning for a seamless experience worthy of a perfect rating.Yours in hospitality,Jason Penkacik,General Manager.