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Avis sur La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd

2.5 out of 5
La Quinta Inn & Suites by Wyndham Jacksonville Butler Blvd
4686 Lenoir Ave S, Jacksonville, FL

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 205 avis sur 1105." "
Note des voyageurs de 8 (Bien), d’après 157 avis sur 1105." "
Note des voyageurs de 6 (Satisfaisant), d’après 199 avis sur 1105." "
Note des voyageurs de 4 (Médiocre), d’après 225 avis sur 1105." "
Note des voyageurs de 2 (Horrible), d’après 319 avis sur 1105." "

5,2/10

Propreté

7,0/10

Personnel et service

5,6/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 Horrible

claude

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lavabo was block ..cool water the carpet was very dirty the filter the air conditionny was dirty...nyce pool..waffle good...the exterior dyrty...I am sorry... but never I am going there ...
Séjour de 1 nuit en mars 2024

10/10 Excellent

Onil

Voyage en groupe
Correct
Séjour de 1 nuit en février 2024
Réponse de GM le 22 févr. 2024
Thank you for your review of our Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the opportunity to be at your service on your next visit to Jacksonville! Josette Smith, GM

6/10 Satisfaisant

Pierre

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
L ascenseur fatigue. Les dejeuners passable.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Jean-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

puterson

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en août 2023
Réponse de GM le 30 août 2023
Thank you for your review of our Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the opportunity to be at your service on your next visit to Jacksonville! Josette Smith, GM

6/10 Satisfaisant

Natacha

Séjour de 1 nuit en mai 2023
Réponse de AGM le 27 juin 2023
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, AGM

8/10 Bien

André

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Son seul défaut est d'être un peu vieillot. Déjeuner super. Bien situé près de l'autoroute pour l'arrêt d'un soir.
Réponse de AGM le 22 févr. 2023
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, AGM

10/10 Excellent

serge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’emplacement
Séjour de 1 nuit en novembre 2022
Réponse de AGM le 26 nov. 2022
Thank you for taking a moment to provide us with your honest review. As a valued guest, your feedback is extremely important to us and will be used to make improvements to our hotel and team. I want to express to you my sincere apology for the issues that you encountered during your stay. We hope that you will give us another chance in the future to provide you with the level of service you deserve. Josette Smith, AGM

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quinta
Parfait rapport qualité prix
Séjour de 1 nuit en janvier 2022
Réponse de AGM le 16 janv. 2022
Thank you for your review of our Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the opportunity to be at your service on your next visit to Jacksonville! Josette Smith, AGM

2/10 Horrible

Britny

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I own a short term rental cleaning company and when I say that the most basic of cleaning isn’t even done inside this property..this place needs to burn to the ground and all refunds issued. I went and bought my own sheets to use because I didn’t trust that even those were cleaned. This was by far the most disgusting hotel I’ve ever seen.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Juan

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is in bad shape. He asked me for extra $25 deposit!!! Not coming back
Séjour de 1 nuit en mai 2024

8/10 Bien

Daffenee, Jacksonville

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

8/10 Bien

JEAN WISLY

Les points forts : Personnel et service
Some kind of clean up has been: That’s a good start compare to the last time I were there. And the staff is available as soon as you get to the front desk. I appreciate that very well.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Ashlei

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were initially surprised to find out upon our arrival around 7pm that one elevator was broken and that we were placed on the 6th floor with a special needs teenager. Once we got to the 6th floor we were greeted by the potent smell of marijuana as well as a mold smell. It was too late in the evening to find other accommodations so we stayed the night. The next morning we were even more so disappointed in the fact that now BOTH elevators were broken and we had to carry our bags and such with a special needs child down 6 floors of stairs that reeked of wet dog. This place should be inspected and shutdown!!! To sum it up... Run away from here ... Don't be fooled by the photos online... It is NOTHING like the actual place !!!!
Séjour de 2 nuits en mai 2024

8/10 Bien

James

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Close to dinning
Séjour de 1 nuit en mai 2024

2/10 Horrible

Melinda

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is by far one of the dirtiest places I’ve ever stayed at and the elevator was broke not to mention the ice maker is broke the carpet is filthy and nasty odor we checked in the first room the room was not cleaned properly hair in the tub and on the floor the sink and the tub was stopped up Matience came to fix it and told us to wait at least 40 minutes before we use the tub how inconvenient
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kayla

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

MIGUEL

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sucia
Séjour de 3 nuits en mai 2024

2/10 Horrible

Ginger

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

2/10 Horrible

Katherine

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The entire hotel was grody. Starting with the elevator- filthy walls like liquid splattered all over the for & walls inside the car, slimy carpet all down hallways, unidentifiable matter all over walls of room, filthy doors in bathroom, like great hand prints around door handles, dust all over lamps and filth around mattress on headboards. GROSS!!!
Séjour de 2 nuits en mai 2024

2/10 Horrible

Leigh Ann

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This plase was disgusting! The floors and walls were dsigusting and my sons room had blood on the floor!!
Séjour de 1 nuit en mai 2024

2/10 Horrible

Larissa

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sink would not drain. Tv wouldn’t work. Door would not open (had to have security let us in the room every time we needed to get in!) were not allowed to change rooms
Séjour de 2 nuits en mai 2024

2/10 Horrible

Jesse

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was dirty
Séjour de 1 nuit en mai 2024

2/10 Horrible

Michael

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment you walk in you see disgusting carpet everywhere. Walls chipped, elevator looked very scary and gross, wallpaper falling off, sing didn't work in the room, missing soap in room, TV was broke, thermostat in room did t work. Breakfast hot food only consisted of hard-boil eggs and waffles. Worst La Quinta I've every stayed at by far. Stay stay far away. GROSS
Séjour de 1 nuit en mai 2024

10/10 Excellent

Saboor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly
Séjour de 1 nuit en mai 2024

2/10 Horrible

Corsandra, Fayetteville

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
After walking pass the front desk all you could see was filthy carpet, dirty walls, and the room was just as bad. The door to the bathroom was scratched up and chewed up from animal bite. It was the most filthiest hotel I have ever stayed in. I’m not prejudice but that motel appears to be owned and operated by East Indians.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Cassandra

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very old dirty everywhere, keys don't work for door. This place looks like something out off horror movie. The elevator As used by staff while clear rooms i cant even say clean because nothing and i mean nothing is clean. This place reminds me of a cheap motel. Where the drug users and night workers come. They should charge by the hour.RUN RUN DONT Book!!!
Séjour de 7 nuits en mars 2024

2/10 Horrible

joel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Dwayne

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had reservations for a king room. Put in a room with two small beds. Front desk person didn't say anything to us. Went back to Front desk and told nothing they could do other then refund and go find something else. No apologies or anything. Will never stay at La Quinta again. This place is nasty, carpet is nasty.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Sue E, Mount Vernon

Séjour de 1 nuit en février 2024

4/10 Médiocre

LUCELIO DE

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
From the outside the hotel is beautiful. Inside is terrible
Séjour de 1 nuit en mai 2024

10/10 Excellent

Elisha

Les points forts : Personnel et service
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Pradeep

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was a bit rude
Séjour de 2 nuits en avril 2024

8/10 Bien

Tim

Voyage en couple
Les points forts : Personnel et service
Very nicely renovated.
Séjour de 1 nuit en avril 2024

2/10 Horrible

ashit

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Wrost hotel
Séjour de 4 nuits en avril 2024

8/10 Bien

MARTHA LUZ

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Jonathan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rugs and shower were dirty and some stains on the walls
Séjour de 1 nuit en avril 2024

2/10 Horrible

Marie

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Read the reviews. They are true. I did not read them.We tried to stay 04/12/2024. The entrance is very dark and we could not did the hotel at first. The location to what I needed it for was great but it was nasty and dirty. Elevator was horrible, floors were nasty and it overly gross. We checked in and checked out back out and got out of the area completely. The lady at the front desk was friendly and that is all it has going for them. We called for a refund from Expedia that same night. We are waiting for the manager to approve it.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Jose

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The flooring needs replacement, aside from displaying stains and absence of maintenance. Staff was not very friendly. The hallways and rooms are in state of disrepair.
Séjour de 3 nuits en mars 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was nice and clean. Staff was really nice and professional.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Nisa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Probably one of the worst experiences besides the nice staff. Elevators broke, whole hallway is stained everywhere from the walls to the floors, the room didn’t have my soap, the sheets and bed skirts had stains, there was mold and there was a bad patched hole in the ceiling of the bathroom, rust on the chairs, smelt like dog, & worst of all Expedia wouldn’t provide a refund even after hotel was disgusted themself and offering a refund. I will never book through this site again especially since they didn’t fix their mistake. As for the hotel you need a lot of improvements. The breakfast waffles were my fav part of the stay tbh. My mom worked for this company 22 years and not one hotel I’ve been too looked like this one. Looked more like a motel…
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

victor

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Muy deteriorado
Séjour de 1 nuit en avril 2024

2/10 Horrible

Francesco

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Presencia de Mold en todas las habitaciones, tengo asma causado por el Mold en las habitaciones DEBERÍAN CERRAR ESE HOTEL
Séjour de 4 nuits en avril 2024

2/10 Horrible

Franklyn

Séjour de 1 nuit en mars 2024

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great
Séjour de 2 nuits en mars 2024

2/10 Horrible

Alberto, Las Vegas

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is terrible tore up paints and walls! Needs! A complete renovation! We came in with a staff full attention on the cell phone! This is a ghetto! Not the way it was preCovid! Laquinta was always comfortable and clean! The elevator is a like a scene from Walking DEAD! and also the hallways. This location is unsafe for travelers with Children. There are a lot of weird looking Meth…people and Oh my God! their towels aren’t the best! We have to buy our own towel! Anyways enough said AVOID! this place
Séjour de 5 nuits en mars 2024

10/10 Excellent

Raiza

Les points forts : Propreté

4/10 Médiocre

Pedro

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgusting
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Benjamin

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was ok, with a comfortable bed. The facility, however, needs an update. The ice machines are. Rosen, water was dripping from the ceiling in the lobby men’s room. The e.evator walls were stained and dirty, the hall carpets were worn and dirty looking. The location was convenient to rte 95 south of Jacksonville
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Iris

Séjour de 2 nuits en mars 2024