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Avis sur Sleep Inn Jacksonville Airport

2.5 out of 5
Sleep Inn Jacksonville Airport
14585 Duval Rd, Jacksonville, FL

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 314 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 160 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 114 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 143 avis sur 1004." "

7,2/10

Propreté

7,8/10

Personnel et service

6,6/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Michel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Manque de propreté dans la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Umesh le 12 janv. 2024
Thank yo for taking time and review us. We will try our best keep up our service.

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent rapport qualité/ prix
Séjour de 1 nuit en décembre 2023
Réponse de Umesh le 29 déc. 2023
Thank you for taking time and review us. We will try our best to keep up.

10/10 Excellent

Caroline

Séjour de 1 nuit en novembre 2023
Réponse de Umesh le 10 déc. 2023
Thank you for taking time and review us. We appreciate your business. We will try our best to keep up.

8/10 Bien

Jacques

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre facile d’accès. Si vous prenez une chambre avec 1lit grand format, celle-ci est très petite mais le lit est confortable
Séjour de 1 nuit en novembre 2023
Réponse de Umesh le 10 nov. 2023
Thank you for taking time and feedback us. We will try our best to keep up.

10/10 Excellent

Tinah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good quality
Séjour de 1 nuit en juillet 2022
Réponse de Front Desk Jax Plaza le 26 juil. 2022
Thanks for staying with us. We appreciate your feedback!

4/10 Médiocre

René

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Rien
Séjour de 1 nuit en février 2022
Réponse de Front Desk Jax Plaza le 9 févr. 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2020
Réponse de FD le 1 févr. 2020
Thank you for staying with us.

8/10 Bien

mathieu

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2019
Réponse de FD le 28 déc. 2019
Thank you for staying with us.

8/10 Bien

Jon

Voyage en couple
Les points forts : Propreté et personnel et service
Clearly an older hotel recently renovated. Not amazing but nice, clean and comfortable. Airport shuttle running 24hrs.
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Kylee

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

WILLIAM

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Room smelled like an ashtray, used fabreeze on the carpet twice a day to no avail. I stayed a week and each night those around me were loud, continually banging the floor and opening and closing doors, housekeeping was average, never felt safe the entire time. Proprietors were nice.
Séjour de 3 nuits en mars 2024
Réponse de Umesh le 25 avr. 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

2/10 Horrible

Shamus

Voyage d’affaires
Les points faibles : Propreté
I didn't take a shower because the shower was dirty around the border near the tile border. The room smelled so much like cigarette smoke. It was disgusting.
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 21 avr. 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 21 avr. 2024
Thank you for taking time and review us. We try our best to keep up.

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service. Always top notch.
Séjour de 2 nuits en avril 2024
Réponse de Umesh le 21 avr. 2024
Thank you for taking time and review us. We try our best to keep up.

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I rent from them because they are the best choice.
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 21 avr. 2024
Thank you for taking time and review us. We try our best to keep up.

10/10 Excellent

OMAR

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great stay for great price and very safe area
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 21 avr. 2024
Thank you for taking time and review us. We try our best to keep up.

8/10 Bien

Charlene M

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Convenient
Séjour de 2 nuits en mars 2024
Réponse de Umesh le 21 avr. 2024
Thank you for taking time and review us. We try our best to keep up.

8/10 Bien

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The woman at the front desk was very friendly and helpful. She must work long hours because she checked us in at 10:30ish and she was setting up and maintaining the breakfast in the morning. Room was nice but smelled a little funny and there was a problem on the ceiling....paint was bubbled and some had chipped away. It looked very nice as long as you didn't look up (haha) Perfect for our needs. Just a quick stay before heading on our way in the morning.
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 15 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

4/10 Médiocre

Kaden

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Small Lobby, extremely small room, bed was advertised a queen but was MAYBE a full size at best. Bed was hard as a rock. Will not be back,
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 14 avr. 2024
Thank you for taking time and review us. We are very sorry for your bed experience. We will try our best to improve our service. Thank you for your business.

6/10 Satisfaisant

Kim

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The carpet and floors were dirty.
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 8 avr. 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

8/10 Bien

cristina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Desayuno acaba muy pronto 9 de la mañana
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 8 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

10/10 Excellent

Mable

Voyage en famille
Everything was good
Séjour de 1 nuit en avril 2024
Réponse de Umesh le 8 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

10/10 Excellent

Dora

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to airport and shopping center
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 8 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

8/10 Bien

Kadiatu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was in better condition than another property I stayed in in another state. The sink had a backup that needs to be fixed.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 2 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

10/10 Excellent

Brenda

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 2 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

10/10 Excellent

sherrill

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
quiet
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 2 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

10/10 Excellent

Ki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tuyệt vời
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 2 avr. 2024
Thank you for taking time and review us. We will try our best to keep up.

8/10 Bien

Clinton

Voyage en famille, Voyage d’affaires
Hotel could use some TLC
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 30 mars 2024
Thank you for taking time and review us. We will try our best to improve.

10/10 Excellent

cristina

Séjour de 1 nuit en mars 2024
Réponse de Umesh le 30 mars 2024
Thank you for taking time and review us. We will try our best to keep up.

6/10 Satisfaisant

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The price was good but you can tell the property has aged without much upkeep. When entering the lobby you could tell it was not like the pictures. The breakfast area is very, very small. The staff were very friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 29 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

10/10 Excellent

Mitchell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very much so worth the value
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 26 mars 2024
Thank you for taking time and review us. We will try our best to keep up. Thank you for your business.

8/10 Bien

Hui Qiong

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was good and ataff was great. Some customers were not so respectful of others gueats one woman broke front door as she atormed out screaming obscenities at someone on the phone
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 25 mars 2024
Thank you for taking time and review us. We will try our best to keep up. Thank you for your business.

4/10 Médiocre

Ralph

It was near the airport. That's good.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 24 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

6/10 Satisfaisant

Cathy

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Elevator broken. Room was dingy and just ok.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 23 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

2/10 Horrible

Kevin

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is dirty nasty. The back door was propped open, and the window in the door was shattered. Very unsafe.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 20 mars 2024
Thank you for taking time and review us. We will try our best to improve our service.

8/10 Bien

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the price it was exceptional. Breakfast was basic but they did have eggs and yogurt so better than the real cheap continental options.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 24 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

4/10 Médiocre

Alexandra

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Had to clean bathroom it was dirty
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 19 mars 2024
Thank you for taking time and review us. We will try our best to improve our service. Thank you for your business.

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Customer service
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 19 mars 2024
Thank you for taking time and review us. We will try our best to keep up. Thank you for your business.

10/10 Excellent

Ankit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 18 mars 2024
Thank you for taking time and review us. We will try our best to keep up. Thank you for your business.

6/10 Satisfaisant

Julianne

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Older property. Needs some Reno.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 17 mars 2024
Thank you for taking time and review us. we will try our best to improve our service.

8/10 Bien

Chonnikan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
its convenient
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 17 mars 2024
Thank you for taking time and review us. we will try our best to keep our service.

2/10 Horrible

Paul

Séjour de 1 nuit en mars 2024
Réponse de Umesh le 8 avr. 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

6/10 Satisfaisant

Fred

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room Was Dirty Bathroom and bed sheets dirty
Séjour de 2 nuits en mars 2024
Réponse de Umesh le 16 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

8/10 Bien

Deborah

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The property seemed old and run down also roach was crawling up wall.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 15 mars 2024
Thank you for taking time and review us. We will try our best to improve our service. Thank you for your business.

8/10 Bien

Larrie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient, clean, courteous staff.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 15 mars 2024
Thank you for taking time and review us. We will try our best to keep up. Thank you for your business.

8/10 Bien

Leonard

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent manager and warm and friendly staff
Séjour de 1 nuit en février 2024

4/10 Médiocre

Karen

Les points forts : Personnel et service
Les points faibles : Propreté
Staff was super helpful can’t complain. However the rooms were not clean. The shower was dirty, soap scum and hairs were in it. The sink had a lot of hard water stains in the handles and sink itself. The toilet had a good amount of tar. We arrived at 1 am and didn’t stay to say we didn’t want our reservation anymore because we had had 2 delays in our flight. We stayed and we aren’t going back.
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 14 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

6/10 Satisfaisant

Elizabeth

Les points forts : Propreté
We were by door to stairs and it was slamming loudly
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 13 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 12 mars 2024
Thank you for taking time and review us. We will try our best to keep up. Thank you for your business.

2/10 Horrible

Mikelle

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I hate leaving negative reviews but this was unacceptable. The lobby, hallway and elevator all looked like they hadn't been vacuumed or wiped down in months. The rooms were the same, with major crumbs and debris across the floor and in every corner, stained sheets and bathroom fixtures, huge gap under the door and I had to laugh at a lamp that had been poorly duct taped back together. Possibly not a fault of the facility but more the location: I woke up to an altercation in the parking lot that ended in someone screaming that something was stolen and peeling out of the parking lot with a destroyed bumper. Needless to say due to the cleanliness issues I skipped the breakfast offering. To top it all off I left quickly and later found my rental car had been damaged at some point in the less than10 hours I was parked there. The staff was nice enough but I only saw them in passing and did not have the energy or time to address any of this during my short layover
Séjour de 1 nuit en mars 2024
Réponse de Umesh le 12 mars 2024
Thank you for taking time and review us. We are very sorry for your bed experience at our hotel. We will try our best to improve our service.. Thank you for your business.