Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,2/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
29 août 2019
Séjour de 1 nuit en août 2019
10/10 Excellent
Martine, France
5 juin 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bonne adresse
Martine
10/10 Excellent
Patrick, Tahiti
23 mai 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel, ne pas hésiter à y aller.
Patrick
10/10 Excellent
Richard D.
30 août 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement parfait pour profiter de Jackson Hole
Richard D.
10/10 Excellent
Karen
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 4 nuits en mai 2024
6/10 Satisfaisant
Kimberly
24 mai 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 3 nuits en mai 2024
6/10 Satisfaisant
Karen
Voyage d’affaires
20 mai 2024
Karen
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Rodney
Voyage en couple
9 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Rodney
Séjour de 4 nuits en mai 2024
10/10 Excellent
Sheahahn
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sheahahn
Séjour de 6 nuits en avril 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.
8/10 Bien
Jose
27 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 3 nuits en avril 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write such a wonderful review, so glad you enjoyed your stay a second time around. We can wait to make your next stay just as great! Once again thank you and we look forward to seeing you again very soon..
10/10 Excellent
Viktoriia
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Viktoriia
Séjour de 1 nuit en avril 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.
10/10 Excellent
Luke
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luke
Séjour de 3 nuits en avril 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.
8/10 Bien
Shannon
Voyage en couple
8 avr. 2024
Les points forts : Propreté et personnel et service
Shannon
Séjour de 1 nuit en avril 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write a review, we appreciate your feedback. We take great pride in our property and the service we provide. I apologize for any inconvenience you may have experienced and hope it does not deter you from staying at The Alpine House in the future. Once again thank you and we look forward to serving you again in the near future.
10/10 Excellent
MARIA
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MARIA
Séjour de 2 nuits en avril 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.
2/10 Horrible
Troy
13 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Troy
Séjour de 2 nuits en mars 2024
Réponse de Chris le 9 mai 2024
Thank you for providing feedback about your recent visit to The Alpine House. I have shared this feedback with our team so that these issues do not happen again in the future. However, we would still like to make up for your disappointing experience. Please see your direct messages so we may continue our conversation and hope to win you back as a guest.
8/10 Bien
Ben, Aragon
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ben
Séjour de 4 nuits en mars 2024
Réponse de Chris le 7 avr. 2024
Thank you for taking the time to write such an excellent review. We are glad you enjoyed your stay and found our property comfortable. Once again, thank you, and we look forward to seeing you again soon.
10/10 Excellent
Michael
Voyage en famille
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 8 nuits en mars 2024
8/10 Bien
Victoria
1 mars 2024
Les points forts : Propreté et personnel et service
Victoria
Séjour de 5 nuits en février 2024
Réponse de Chris le 7 avr. 2024
Thank you for choosing to visit The Alpine House. I am thrilled you had a wonderful experience and felt well taken care of throughout your stay. We look forward to welcoming you back soon.
10/10 Excellent
Karl, San Diego
24 févr. 2024
Karl
Séjour de 1 nuit en février 2024
Réponse de Chris le 9 mai 2024
Thank you for taking the time to write such a wonderful review. We are glad you enjoyed your stay and found our property to be comfortable. Once again thank you, and we look forward to seeing you again in the near future.
4/10 Médiocre
Ronen
21 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ronen
Séjour de 1 nuit en février 2024
Réponse de Chris le 23 févr. 2024
Thank you for taking the time to write a review. Your feedback is important to us. We apologize for any inconveniences you may have experienced during your stay and hope you consider us on your next visit. We would like to have another opportunity to improve on your past stay.
8/10 Bien
Ray
Voyage en couple
21 févr. 2024
Ray
Séjour de 6 nuits en février 2024
Réponse de Chris le 23 févr. 2024
Thank you for choosing to visit The Alpine House. I am thrilled you had a wonderful experience and felt well taken care of throughout your entire stay. We look forward to welcoming you back soon.
8/10 Bien
Gary
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great central location in Jackson
Gary
Séjour de 7 nuits en février 2024
Réponse de Chris le 23 févr. 2024
Thank you for choosing to visit The Alpine House. I am thrilled you had a wonderful experience and felt well taken care of throughout your entire stay. We look forward to welcoming you back soon.
8/10 Bien
Tammy
Voyage en famille
26 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en janvier 2024
Réponse de Chris le 23 févr. 2024
Thank you for choosing to visit The Alpine House. I am thrilled you had a wonderful experience and felt well taken care of throughout your entire stay. We look forward to welcoming you back soon.
8/10 Bien
JoEllen
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JoEllen
Séjour de 4 nuits en janvier 2024
Réponse de Chris le 23 févr. 2024
Thank you for choosing to visit The Alpine House. I am thrilled you had a wonderful experience and felt well taken care of throughout your entire stay. We look forward to welcoming you back soon.
10/10 Excellent
Ben, Aragon
Voyage en couple
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ben
Séjour de 5 nuits en janvier 2024
Réponse de Andrea le 14 janv. 2024
Hi Ben! We are thrilled to hear you enjoyed your stay at the Alpine House. We agree the breakfast is fantastic! If there is anything we can do to make your next stay even better, please do not hesitate to reach out!
10/10 Excellent
John
9 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en janvier 2024
Réponse de Andrea le 14 janv. 2024
Hi John! We are thrilled to hear you enjoyed your stay at the Alpine House. If there is anything we can do to make your next stay even better, please do not hesitate to reach out!
10/10 Excellent
Natalie
Voyage en famille
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnighter
Natalie
Séjour de 1 nuit en décembre 2023
Réponse de Andrea le 14 janv. 2024
Hi Natalie! We are thrilled to hear you enjoyed your stay at the Alpine House and that you had a great customer service experience. I will share your review with my team! We also appreciate your feedback and will pass your suggestions about the bed along as well. If there is anything we can do to further improve your next stay, please let us know!
8/10 Bien
Jarod
Voyage en famille avec de jeunes enfants
20 nov. 2023
Les points forts : Propreté et personnel et service
Jarod
Séjour de 1 nuit en novembre 2023
Réponse de Ally le 22 nov. 2023
Thank you for your feedback, Jarod. We appreciate your honest review of your stay at the Alpine House and are glad that you had a good time. I will pass along your feedback to housekeeping regarding the room. Overall, we are glad you enjoyed your stay with us. Our breakfast program is one of the things that sets us apart from other hotels. We hope that you choose to stay with us again on your next trip to Jackson Hole!
10/10 Excellent
Teresa Hayles
19 nov. 2023
Teresa Hayles
Séjour de 3 nuits en octobre 2023
Réponse de Andrea le 14 janv. 2024
Hi Teresa! We are thrilled to hear you enjoyed your stay at the Alpine House. If there is anything we can do to make your next stay even better, please do not hesitate to reach out!
6/10 Satisfaisant
Patrick
Voyage en famille
16 nov. 2023
Les points forts : Personnel et service et confort de la chambre
Great location, needs a little work.
Patrick
Séjour de 2 nuits en novembre 2023
Réponse de Ally le 16 nov. 2023
Thank you so much for your feedback, Patrick! We will absolutely take these comments into consideration, and are glad to hear that you recognize the charm of our little hotel! We hope to see you again in the future.
10/10 Excellent
Fred
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Took a chance and it paid off. Nice place.
Fred
Séjour de 6 nuits en octobre 2023
Réponse de Ally le 16 nov. 2023
Thank you, Fred! We standby our Alpine House breakfast program as one of the best in the area, and will absolutely continue to offer this! We are so happy you enjoyed your stay with us and look forward to your return.
10/10 Excellent
Shelley
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved it
Shelley
Séjour de 1 nuit en octobre 2023
Réponse de Ally le 16 nov. 2023
Thank you so much for your great review, Shelley! We are so happy to hear that you enjoyed your stay with us. At the Alpine House, we take pride in our staff and our breakfast! Thank you so much for staying with us and we look forward to your return.
10/10 Excellent
Chris
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 3 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
Thanks for taking the time to share your experience at the Alpine House! We can't wait for your next visit!
10/10 Excellent
Gregg, Houston
Voyage en couple
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregg
Séjour de 5 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
Thanks for sharing your experience at the Alpine House! We are so glad to hear that you enjoyed our charming little property. We would love to have you back in the future!
8/10 Bien
Voyageur vérifié
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice 3 day stay
Voyageur vérifié
Séjour de 3 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
We are so happy that you enjoyed your 3 nights with us! We hope that you come back and join us again soon!
10/10 Excellent
Mark
Voyage en famille
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mark
Séjour de 4 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
Looks like you had a wonderful time at the Alpine House, Mark! Thank you so much for staying with us and we look forward to hosting you again next time you find yourself in Jackson Hole!
10/10 Excellent
Robert
Voyage en famille
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 1 nuit en octobre 2023
Réponse de Ally le 29 oct. 2023
Thanks for this great review, Robert! We take a lot of pride in what we do, and aim to provide excellence service in all aspects and are so glad to hear you enjoyed your time with us.
4/10 Médiocre
Mary
Voyage en famille
15 oct. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
SKIP THIS ONE
Mary
Séjour de 5 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
I am sorry you were disappointed with your stay with us. We do not turn our fireplaces on during the summer season because it causes the rooms to heat up too quickly. The process for turning them on in winter season requires us to shut down the property for one day to ensure all fireplaces are in safe operation, so it is not a simple process to turn a fireplace gas on. The room type you booked is clear that it offers either a balcony or a Juliet balcony. While we know you requested a balcony, it is processed as a request and not confirmed. We stand behind the quality of our breakfast program, as it compares to a lot of breakfasts as much better in town.We delivered on what we offer during your stay, and have discussed more specific details via email.
10/10 Excellent
Paul
Voyage en couple
15 oct. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en octobre 2023
Réponse de Ally le 29 oct. 2023
Thanks for the wonderful review, Paul! Our team greatly appreciates the positive feedback, and hope that you stay with us again on your next trip to Jackson Hole!
6/10 Satisfaisant
Lee
14 oct. 2023
Les points forts : Propreté et personnel et service
Lee
Séjour de 2 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
Thank you Lee for your feedback regarding the lighting in the room. We will definitely be looking into this further. The room you stayed in is actually one of my favorite in the hotel, and I hope that despite the lighting issue you were still able to soak up some of it's charm.
10/10 Excellent
Patricia
Voyage en couple
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en octobre 2023
Réponse de Ally le 29 oct. 2023
Thank you so much for taking the time to share your experience, Patricia! We appreciate your acknowledgement of our common/sitting areas. The property is gorgeous and we want to encourage guests to spend time in our library by the fireplace or out in our garden in the summertime. We look forward to having you back next time!
4/10 Médiocre
William
Voyage en couple
8 oct. 2023
Les points faibles : Équipements
William
Séjour de 3 nuits en octobre 2023
Réponse de Ally le 29 oct. 2023
Hi there William. Thank you very much for your feedback regarding your stay. The room you booked did have a Juliet balcony, as displayed on our booking site. It looks like Expedia does have that listed as a balcony, so we appreciate you bringing that to our attention so we can have them correct it. Otherwise, we do not advertise to have refrigerator's or coffee in the rooms, and the differences between each room type are displayed through both our booking site as well as Expedia's. Irons and Ironing boards are available upon request from the Front Desk. Our breakfast program is ranked well above most others in the area, so we are disappointed to hear you considered it "underwhelming." We want all of our guests to get the most of their experience, and really enjoy what makes our bed and breakfast so special. In order to do so, we always encourage our guests to contact us with questions prior to booking so their is no confusion upon arrival. If you'd like to discuss more details regarding your stay, please don't hesitate to reach out. We hope with a better understanding of what our property has to offer, you may consider giving us a second chance.
2/10 Horrible
Garry, Bellaire
Voyage en famille
6 oct. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Garry
Séjour de 1 nuit en septembre 2023
Réponse de Ally le 29 oct. 2023
Thanks for your feedback Gary. I have reviewed the photos on Expedia's site and I actually do not find them to be at all misleading. The photos displayed are all labeled with the appropriate room types. We do have rooms that are off the garden area, displayed as our Garden Level King Room. It looks like you had booked a Grand Two Queen, and actually were checked into the same room that was photographed for the website. I am sad to hear that you will not be giving us a second chance, but perhaps you might consider our sister property, The Anvil, in the future.
8/10 Bien
Dana
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dana
Séjour de 1 nuit en septembre 2023
Réponse de Ally le 29 oct. 2023
Thank you for your feedback on the room size, Dana. We will definitely take that into consideration. I am happy to hear that you enjoyed the breakfast! The crew works really hard to make sure every guest wakes up each day to a delicious meal.
8/10 Bien
Amy
Voyage en couple
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 3 nuits en septembre 2023
Réponse de Ally le 29 oct. 2023
Thank you, Amy! We are really proud of our breakfast program, the crew works really hard to make these delicious meals for our guests and we couldn't be more grateful. Glad you enjoyed!
8/10 Bien
Marcia
26 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marcia
Séjour de 4 nuits en septembre 2023
Réponse de Ally le 29 oct. 2023
Thank you for your feedback, Marcia! We will definitely take that into consideration. We are so glad you enjoyed your stay with us, and hope we are able to host you again in the future!
8/10 Bien
Gerald Max
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gerald Max
Séjour de 5 nuits en septembre 2023
Réponse de Ally le 29 oct. 2023
Thanks Gerald! We're happy to hear that you had a good time here at the Alpine House. If you have any additional feedback for us, please don't hesitate to reach out!
10/10 Excellent
Voyageur vérifié
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en septembre 2023
Réponse de Ally le 29 oct. 2023
Looks like you had a great stay with us! Thank you for choosing our charming little bed and breakfast for your trip to Jackson Hole. Hope to see you again soon!
10/10 Excellent
Jennifer
20 sept. 2023
Les points forts : Propreté
Jennifer
Séjour de 2 nuits en septembre 2023
Réponse de Ally le 29 oct. 2023
Thanks for the review, Jennifer! We are so happy to hear that you had a great stay with us, and hope you consider us the next time you're back in Jackson!
10/10 Excellent
Robert
20 sept. 2023
Robert
Séjour de 2 nuits en septembre 2023
Réponse de Ally le 29 oct. 2023
Looks like you enjoyed your stay with us at the Alpine House! We are so glad that you picked our cozy bed and breakfast for your stay in Jackson and hope to have you return!