Terrasse/Patio

Avis sur Taksim Terrace Hotel

Taksim Terrace Hotel
Aybasti Sokak, Istanbul

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 52 avis sur 120." "
Note des voyageurs de 8 (Bien), d’après 36 avis sur 120." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 120." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 120." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 120." "

8,0/10

Propreté

8,4/10

Personnel et service

6,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Panne d électricité curieuse, pas d eclairage dans la chambre uniquement dans la salle de bains, pas de wifi. Ascenseur en panne. Pas d eau chaude. Chambre minuscule, lit collé sur un côté contre le mur. Rien a voir avec l annonce. Apres 24h d d'attente rien de retabli. Ns avons décidé de changer d hotel. Le propriétaire a refusé de nous rembourser les 2 nuits prépayées Face a cette situation qyi n n'était pas de notre fait mais du sien. De plus payé 77 € une chambre minuscule alors qu a une rue de la nous avons trouvé dzs hoteks a 60 € la nuit avec une qualité de service et d hébergement incomoarable.
Séjour de 3 nuits en septembre 2022
Réponse de Taksim Terrace Team le 4 oct. 2022
Dear guest! we are extremly sorry for unexpected situation that you have faced. Actually that electricity problem was not only in our hotel but also happened every hotel in this aera. After 3 hours later the problem has been solved.

8/10 Bien

Morad

Séjour de 1 nuit en août 2022

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'emplacement est extarordinaire , l'accueil est chaleureux, petit déjeuner varié. Le terrace est magnifique avec une vue sur le bosphore. Le seul inconvénient c'est que la chambre est trop petite malgré ça je suis très content⁴
Séjour de 6 nuits en décembre 2020
Réponse de Taksim Terrace Team le 30 déc. 2020
Chère. Nous tenons à vous remercier pour votre examen détaillé et la note parfaite. C'est un plaisir pour nous de vous entendre et nous sommes ravis de pouvoir vous aider à faire de vos vacances un moment inoubliable. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour chez nous et que vous appréciez particulièrement notre hôtel. Vos commentaires sur le service fourni par notre personnel sont des plus gratifiants et seront partagés avec toute l'équipe.

8/10 Bien

serge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
bon hôtel mais petite chambre
Chambre très petite ,le quartier est animé le soir.l'hôtel est propre et petit déjeuner correcte
Séjour de 1 nuit en avril 2019
Réponse de RİCHARD le 13 juin 2019
Bonjour, Merci beaucoup pour votre commentaire. Nous voulons que vous sachiez que nous allons tout essayer pour résoudre vos problèmes. Merci encore Equipe Taksim Terrace

8/10 Bien

alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien que nous ayons cherché longtemps l’hotel Qui se trouve dans une petite ruelle, Le personnelle nous a bien accueilli. D’ailleurs, le réceptionniste nous a grandement aidé afin d’obtenir un service de transfert vers l’aeroport à un coût très abordable, plus que le service de navette offert par l’hotel. La chambre, bien que très petite, était confortable. Par contre, la propreté de la salle de bain était passable. La terrasse pour le déjeuner nous a plu. Le plus positif du séjour est que l’hotel Est très bien située et est facilement accessible en transport en commun. Le point négatif de notre séjour est le bruit pendant la nuit. Nous prenions un vol tôt le matin et des fêtards ont crié dans les escaliers pendant un bon moment sans que les employés de l’hotel interviennent.
Séjour de 2 nuits en juillet 2018
Réponse de Cemil Budak le 25 août 2018
Dear Alexandra, Thank you very much for your feedback. We are looking forward to see you again the nearest future.

6/10 Satisfaisant

Mariam

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel room was very small. The free breakfast was like an inn and not a regular hotel. The hotel advertised breakfast on the terrace, there was nothing there and it looked like a house more than a hotel terrace.
Séjour de 1 nuit en mai 2024
Réponse de Abdullah KIZILAY le 27 mai 2024
Dear Mariam Thanks by choosing us for your stay . We appreciate your kind review and we will give our best to maintain our service performance and would like to accommodate you here again .Best Regards Taksim Terrace Team

10/10 Excellent

Teigan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was very clean and the beds especially were really comfortable. The soundproofing is great and there is plenty to do and see in the immediate area. Excellent value, will definitely be back
Séjour de 1 nuit en avril 2024
Réponse de Abdullah KIZILAY le 4 mai 2024
Hello dear guest, thank you very much, for your excellent review. We are delighted to receive your positive comments as nothing can be more gratifying than favorable comments from our guests. We hope to welcome you back at any time to provide you with the finest hospitality at our Hotel. Warm Regards Taksim Terrace Hotel

10/10 Excellent

Murat

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aile ile kalınabilecek nezih bir otel
Çalışanlar nazik. İstiklal Caddesi ne, Galata Kulesi ne çok yakın. Haliç manzaralı. Açık büfe kahvaltılı. Yatak rahat. Çarşaflar, oda temiz. Bakımlı. Oda küçük ancak klima, minibar, gardrop, TV, sıcak su var.
Séjour de 1 nuit en janvier 2024
Réponse de Abdullah KIZILAY le 28 janv. 2024
Murat bey ,Sizlerden bu güzel yorumu almak bizleri daha da güçlendiriyor .Bu güzel ve samimi yorumunuz için çok teşekkür ederiz .Tüm çalışanlarımızla bu paylaşımınızı paylaşacağız.Tekrar görüşmek dileğiyle .Saygılarımızla.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Otelin resepsiyonunda duran insanlar gerçekten çok samimiydi. Bize yardımcı oldular. Teras mükemmel, kahvaltı çok keyifli. Oda yatakları pek rahat değil. Temizlik anlamında da kullanılan nevresimlerde lekeler vardı. Ancak samimi bir ortamda konaklamak ve İstiklal Caddesine yakın olmak isteyen (acayip merkezi) herkes tercih edebilir.
Séjour de 1 nuit en décembre 2023
Réponse de Abdullah KIZILAY le 13 janv. 2024
Değerli vaktinizi ayırıp bizlere yorum yazdığınız için çok teşekkür ederim. Yataklarımız ve tekstillerimiz bu ay sonunda değişecektir. Otelimiz köklü bir yenilemeye hazırlanıyor Sizleri tekrar aramızda görmek isteriz.

8/10 Bien

ramez

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The staff was great and very helpful. The property location is great 5 to 15 min walk to different touristic areas like Taksim, Galata tower, Eminonu, the metro and bus station is around the corner. Breakfast was Ok
Séjour de 9 nuits en novembre 2023
Réponse de Abdullah KIZILAY le 17 nov. 2023
Dear Ramez, Thank you very much for choosing Taksim Terrace Hotel. I was delighted to read that you enjoyed your stay and were overall satisfied with the services and facilities offered at the hotel. İt is our dedication to ensure our guests feel welcomed and are taken care you by our colleagues so that they have memorable experiences. Best Regards,TaksimTerrace Hotel

2/10 Horrible

Reza

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing
Séjour de 3 nuits en octobre 2023
Réponse de Abdullah KIZILAY le 19 oct. 2023
Dear Reza, First of all, thank you for choosing us and for your feedback, your opinions are very important to us. We have noted your negative comment. You can be sure that we will quickly take the necessary actions to correct it. If there is a problem with the service or the room, please let us know during your stay, this way your stay will be more enjoyable. We are always here for your comfort and any questions and problems you may have. Kind regards. Taksim Terrace Team

6/10 Satisfaisant

Francesca

Voyage en couple
Les points forts : Propreté et personnel et service
Il personale è gentile e cordiale. La struttura è in una posizione molto comoda e accessibile a mezzi pubblici, ma risulta negli ambienti po' antiquata.
Séjour de 5 nuits en septembre 2023
Réponse de Taksim Terrace Team le 28 sept. 2023
Dear thanks by choosing us for your stay . We appreciate your kind review and we will give our best to maintain our service performance and would like to accommodate you here again . Best Regards

6/10 Satisfaisant

Agnieszka

Séjour de 3 nuits en août 2023
Réponse de Taksim Terrace Team le 26 août 2023
Dear thanks by choosing us for your stay . We appreciate your kind review and we will give our best to maintain our service performance and would like to accommodate you here again . Best Regards Taksim Terrace Team

8/10 Bien

Trinelise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice people, very good placed, Nice view from Roof terras. A small «husbond/vife hotell Edith small rooms
Séjour de 2 nuits en juin 2023
Réponse de Taksim Terrace Team le 15 juin 2023
Dear Trinelise , Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems. Kind regards. Taksim Terrace Team

6/10 Satisfaisant

Christian

Voyage en groupe
Trash but also kinda ok for the price. Never know which room you're gonna get. Wholesome breakfast lady!
Séjour de 10 nuits en mai 2023
Réponse de Abdullah le 4 juin 2023
Dear, First of all, thank you for choosing us and for your feedback, your feedback is very important to us. We have noted your negative comment. You can be sure that we will take the necessary actions to correct it quickly. If there is a problem with the service or the room, please tell us during your stay, your stay will be more enjoyable this way. We are always here for your comfort and any questions or problems. Kind regards. Taksim Terrace Hotel

2/10 Horrible

Aynur

Séjour de 4 nuits en mai 2023
Réponse de Abdullah le 4 juin 2023
Sevgili Aynur ,Öncelikle bizi tercih ettiğiniz ve geri bildiriminiz için teşekkür ederiz, görüşleriniz bizim için çok önemlidir.Olumsuz yorumunuzu not ettik .Düzeltmek için gerekli aksiyonları hızla alacağımıza emin olabiirsiniz. Hizmetle veya odayla ilgili bir sorun varsa lütfen konaklamanız esnasında bize söyleyin,konaklamanız bu şekilde daha keyifli olacaktır. Rahatınız ve her türlü soru ve sorunlarınız için her zaman buradayız. Saygılarımla. Taksim Teras Takımı

8/10 Bien

Voyageur vérifié

Les points faibles : Propreté
hizmetler hakkında ..
otel konum olarak çok iyi, çok merkezi, gezilecek bir çok yere ya çok yakın ya da ulaşım araçları için duraklar çok yakın durumda. ancak bize ayırdıkları ilk odada gardrop duvara sabitlenmediğinden dolayı kapakları açar açmaz üstümüze devrilecekti. daha sonra bize yardımcı olup oda değişimi yaptılar bu konuda çok tesekkür ederiz. otelde 4 gece konakladık odamız temizlenmedi. ikinci gün çöpleri almalarını biz isteyince biri gelip aldı. temizlik konusunda çok yeterli değiller malesef. hizmetlerinde açık büfe kahvaltı yazıyor ancak öyle bir sey de yoktu. kahvaltı tabakları hazır bir şekilde bizi bekliyordu her sabah porsiyonlar küçük ve kısıtlı ayrıca peynir yemediğimden benim için oldukça sıkıntılıydı. çamaşır yıkama, kuru temizleme, ütü, ütü masası gibi hizmetlerinde olduğu yazıyor ancak malesef onlar da yok.. sorduğumuzda bize otel dışında bir kuru temizleme tarif ettiler. bütün bunların yanında terasında oturup denizi izleyip kafa dinlemek oldukça iyi geliyor insana..
Séjour de 3 nuits en mai 2023
Réponse de Taksim Terrace Team le 10 mai 2023
Öncelikle zamanınızı ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Otelimizde kuru temizleme ütü hizmeti var ücrete tabi. Bunu da zaten sitede belirttik. Odanızın temizlenmesi konusuna gelince, kapınızda rahatsız etmeyiniz kartı asılı olduğu için odanıza temizlik için girilmedi. Sanırım asmış olduğunuz bu rahatsız etmeyiniz kartının farkında değilsiniz. Sizleri tekrar aramızda görmeyi umut ederiz.

6/10 Satisfaisant

Yogesh Munjal- Kamini

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pass
Room was old , curtain are dull and rooms are not sound proof. So you can hear the noise from surrounding all night. But Staff was good and helpful.
Séjour de 2 nuits en mai 2023
Réponse de Taksim Terrace Team le 10 mai 2023
The decision to make some changes in our hotel was taken 3 months ago. Our lighting has changed, all sheets and towels in our hotel have been renewed. We will be changing the curtains soon. We would like to host you again with the new version of our hotel

10/10 Excellent

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place with very convenient location. Just a few steps to the M2 line, and a few blocks to Istiklal Caddesi up the hill. Down the hill to Karaköy neighborhood and just a few block from the Galata Tower. View from the Terrace is nice and we ended many nights on the terrace with a night cap. Staff was very friendly, breakfast was delicious. If you are looking for a great price for a good location, then we highly recommend.
Séjour de 3 nuits en avril 2023
Réponse de Milad Majidi le 1 mai 2023
Dear Alıson:thank you so much for your good comment and nice recomandatıon we apprecıat ıt hope to see you agaın and agaın BEST REGARTDS

6/10 Satisfaisant

Shabir

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad experience at hotel .
Hotel was different than advertised pictures. My room was too small, one double bed,very small space to steo down bed hardly walk in room.there was no table and chair in the room.Tv was not working. Tiny bath room.owener of hotel was not helpfull no guidence and try to over charging on buying sim card.only assistant manager abdul malik was better guy.same price way better hotels available arround there.
Séjour de 7 nuits en mars 2023
Réponse de Taksim Terrace Team le 12 avr. 2023
Dear Shabir,All our standart room same size. You stayed about 10 days you did not us aynthing. We checked your room Tv was working. Please next time if you need table and chair, you should make reservation as a Deluxe room. It is much more bigger and comfortable. You were talking about sim card; You bought from our reception toruist sim card for 10 gigabyte for 7 days. After 7 days you want to new one. Sorry but if you need another sim card of course you need pay money. I only invite you to be honest

8/10 Bien

Britta

Séjour de 1 nuit en mars 2023
Réponse de Taksim Terrace Team le 4 avr. 2023
Dear Britta,Thank you very much. Hope to see you again .

8/10 Bien

Harald

Séjour de 4 nuits en mars 2023
Réponse de Taksim Terrace Team le 26 avr. 2023
Dear Harald,Thank you very much for the kindly feedback.

8/10 Bien

Selin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Otel çalışanları çok ilgiliydi. Rezervasyonumuzu standart odaya yapmıştık ama yer olduğu için bize deniz manzaralı odayı verdiler. Oda çok geniş bir oda değil fakat 1 gece için yeterliydi. Çarşaflar, havlular, yastık kılıfları lekesiz ve temizdi. Oda ve banyo da temizdi. Kombi çalışmıyor sandığımız için klimayı açtık. İkisi de sorunsuz çalışıyordu ve hiç üşümedik. Konum olarak da metro ve tünele yakın olması artı bir puan.
Séjour de 1 nuit en février 2023
Réponse de Abdullah KIZILAY le 22 févr. 2023
Merhabalar selin hanım, Bu konaklamanızda otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimiz hakkında kıymetli vaktinizi ayırarak değerlendirme yaptığınız için teşekkür ederiz. Bu değerlendirmenizi tüm çalışanlarımız ile paylaşacağız.Sizleri tekrar otelimizde görmeyi umut eder iyi günler dileriz.

8/10 Bien

Mustafa

Séjour de 4 nuits en février 2023
Réponse de Taksim Terrace Team le 21 févr. 2023
Dear Mustafa, Thank you very much for choosing Taksim Terrace Hotel. I was delighted to read that you enjoyed your stay and were overall satisfied with the services ad facilities offered at the hotel. İt is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. Best Regards..

10/10 Excellent

David

Séjour de 1 nuit en février 2023
Réponse de Taksim Terrace Team le 19 févr. 2023
Dear David , Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems. Kind regards. Taksim Terrace Team

10/10 Excellent

Cansu

Séjour de 1 nuit en janvier 2023
Réponse de Taksim Terrace Team le 29 janv. 2023
Cansu hanım, Geri dönüşünüz için teşekkür ederiz.

10/10 Excellent

Cansu

Séjour de 1 nuit en janvier 2023
Réponse de Taksim Terrace Team le 29 janv. 2023
Çok teşekkür ederiz...

8/10 Bien

Sam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice family breakfast in the morning. Very nice staff. Room is tiny, but that's ok. Good location. Staff was very nice and helped me with everything. Very friendly. Really nice rooftop to chill at and look at the Bosphorus. Overall, I recommend this place!
Séjour de 1 nuit en janvier 2023
Réponse de Taksim Terrace Team le 23 janv. 2023
Dear Sam, Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems. Kind regards. Taksim Terrace Team

10/10 Excellent

Abdul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 minutes walk to galata tower 1 minute walk to metro 10 minutes walk to taksim square Friendly staff at reception and at the kitchen and a nice cleaner safe and enjoyable just the room wasn’t lit enough for me but I guess that’s there style.
Séjour de 7 nuits en janvier 2023
Réponse de Taksim Terrace Team le 17 janv. 2023
Dear Abdul, thanks by choosing us for your stay . We appreciate your kind review and we will give our best to maintain our service performance and would like to accommodate you here again .Best Regards Taksim Terrace Team

6/10 Satisfaisant

Mehmet

Voyage d’affaires
Les points faibles : Confort de la chambre
Beklentiyi düşük tutun
Otel odası o kadar küçüktü ki sadede yatak sığmış. Fiyat performans açışımdan kalınabilir. Yeri ideal.
Séjour de 1 nuit en janvier 2023
Réponse de Taksim Terrace Team le 17 janv. 2023
Mehmet bey öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz. Rezervasyonunuzu incelediğimde, otelimizin fiyat olarak en uygun odası yani standart odamızı almışsnız. Bir sonraki konaklamanızda müsaitilğimize göre size oda yükseltme sözü veriyorum :)

10/10 Excellent

Esra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Taksim Terrace Team le 7 mars 2023
Esra hanım, Görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Sizleri tekrar aramızda görmek umudu ile ....

8/10 Bien

Meryem

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Für dieses Budget sehr gut. Das Personal war sehr freundlich. Die Lage war perfekt
Séjour de 6 nuits en décembre 2022
Réponse de Taksim Terrace Team le 25 déc. 2022
Dear Meryem, Thank you very much for choosing Taksim Terrace Hotel. I was delighted to read that you enjoyed your stay and were overall satisfied with the services ad facilities offered at the hotel. İt is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

4/10 Médiocre

Zahra

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Small rooms Smells bad Very small breakfast area Expensive for what condition Everything was falling apart The bathroom The tv not working It was cold room The heater was working one minute and next minute was cold I was not happy but I had to stay , cause they wouldn’t refund my money This was the last time I use Expedia It false advertising
Réponse de Taksim Terrace Team le 23 déc. 2022
Dear Zahra,We have already upgreated 2 of your rooms to Deluxe room. Tv was working just there was no iranian channels.Our hotel heater started 8 pm otomaticly you know that. Almost you stayed in our hotel more than 20 days. When you checked time you were so happy and smiling. We are sorry we couldn't make you happy

8/10 Bien

abubakar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed for 2 x nights and 3 x days. It was closeby Istiklal street just 7-8 mins walk and a small property. The staff was very hospitable. The rooms were compact with a queen size bed, a cupboard and a small closet. Washroom was kept clean by room service. They were prompt in maintaining & related to any queries. Room was just walkable to Istiklal street. Economical. Breakfast menu was acceptable with 8-9 basic items like Omelette egg, boiled eggs, Bread, a small platter comprising Butter, Nutella, Jam, cheese strip, olives and fresh salad. Besides that, basic items like corn flakes, bran flakes, juice, and some other dishes were also present. My checkout was at 1200 hours but they were considerate to keep the luggage till 1500 hrs at lobby reception. Kitchen was run by a Palestinian lady & she was very hospitable,gentle and full of manners. Lobby receptionist was a Bangladeshi & very accomodative and considerate too. A great experience for 3 x days.
Réponse de Taksim Terrace Team le 19 déc. 2022
Dear Abubakar ,Thank you so much for your great review:)We are so happy to know you:) and glad to know that you enjoyed your stay with us as a solo traveller.All of our team sends you their special regards. We hope to accomodate you here again for your future visits to İstanbul :)

8/10 Bien

Parviz

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2022
Réponse de Taksim Terrace Team le 12 déc. 2022
Dear Parvız, We would like to thank you for your detail review and the perfect rating. It gives us great pleasure hearing from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. With warmest regards, Taksim Terrace Hotel

8/10 Bien

karas

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
it was good
Séjour de 6 nuits en novembre 2022
Réponse de Taksim Terrace Team le 21 nov. 2022
Dear Karas We would like to thank you for your detail review and the perfect rating. It gives us great pleasure hearing from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. With warmest regards, Taksim Terrace Hotel

8/10 Bien

MARTA GIL

Voyage en couple
Les points forts : Personnel et service
Lo qué más me gustó fue la terraza del hotel, y lo que menos es que el desayuno era muy pobre y que en la habitación la iluminación era escasa
Réponse de Taksim Terrace Team le 11 nov. 2022
Dear Marta , Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems. Kind regards. Taksim Terrace Team

10/10 Excellent

Mehmet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Personal war freundlich und hilfsbereit, Aussicht war super und die Umgebung ist sehr gut. Kann es weiter empfehlen.
Réponse de Taksim Terrace Team le 2 nov. 2022
Dear Mehmet , Thank you very much for choosing Taksim Terrace Hotel. I was delighted to read that you enjoyed your stay and were overall satisfied with the services ad facilities offered at the hotel. İt is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. Best Regards..

10/10 Excellent

Ivano

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Albergo pulito e confortevole; in posizione comodissima per raggiungere diversi mezzi di trasporto (funicolare, metropolitana, tram). Le camere sono abbastanza piccole, ma pulite e funzionali. La colazione a buffet è ottima e può essere consumata anche su una splendida terrazza con vista sul mare. Una nota particolare per il personale, sempre estremamente disponibile e gentile.
Séjour de 6 nuits en octobre 2022
Réponse de Taksim Terrace Team le 31 oct. 2022
Dear IvanoThank you so much for your great review:)We are so happy to know you:) and glad to know that you enjoyed your stay with us as a solo traveller.All of our team sends you their special regards. We hope to accomodate you here again for your future visits to İstanbul :)

6/10 Satisfaisant

Alan

Les points faibles : Personnel et service
The first day there was no water
Séjour de 3 nuits en septembre 2022
Réponse de Taksim Terrace Team le 11 oct. 2022
Dear Alan,Dear , Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems.Kind regards. Taksim Terrace Team

2/10 Horrible

Tiziano

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pulizia nella norma (asciugamani cambiati su richiesta), camera doppia con armadio che non si poteva aprire a causa della presenza del letto. Colazione tipica turca, dolci trovati solo il primo dei tre giorni di permanenza. L’ultima sera non c’era la corrente elettrica, dal rientro in struttura (ore 23) fino alle 05.30 (orario di uscita dall’albergo) non c’è stata la possibilità di poter fare doccia (acqua fredda), ho dovuto sistemare le valigie con le luci del telefono e fare 3 piani di scale. Ovviamente anche il Wi-Fi non era disponibile. Ho contattato l’assistenza Expedia che si è dimostrata disponibile e gentile, mentre l’albergo ha negato quanto successo. Probabilmente tornerò ad Istanbul, di sicuro non in questo albergo.
Séjour de 3 nuits en septembre 2022
Réponse de Taksim Terrace Team le 25 sept. 2022
We are truly sorry for what happened. But that night, there was an electrical problem not only in our hotel, but also in all the hotels and buildings around. Rest assured that we will do our best to prevent such incidents from happening again.

2/10 Horrible

Selin

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Hotel ist schrecklich! Absolut nicht zu empfehlen! Das Hotel ist nicht wirklich sauber. Das Personal ist sehr unfreundlich, außer die Reinigungskräfte. Das Frühstück ist ein Witz. Man kann es sich nicht mal selbst aussuchen. Es werden Teller bereits vorbereitet. Das Essen darauf ist minimal. (Eine Wurst, bisschen Käse, 2-3 Oliven). Zudem befindet sich der Frühstückssaal im Keller! Das Hotel ist an sich in einer guten Lage (man ist schnell im Galataturm oder in der Einkaufsstraße) aber die Straße des Hotels ist eine Gosse. Sehr dreckig und dunkel. Für Frauen alleine sehr unheimlich. Man kann zu Fuß an sich vieles erreichen, aber es ist anstrengend da das Hotel sehr weit unten liegt und die Straßen steil nach oben gehen. Die Terasse ist sehr klein. Der Preis ist auch viel zu hoch. Preis-Leistungsverhältnis stimmt mal gar nicht.
Séjour de 3 nuits en septembre 2022
Réponse de Abdullah KIZILAY le 24 sept. 2022
Hello dear Selin ,We are very sorry that we could not satisfy you. I remember you. You are our Turkish family guest from Germany. We are ready here for you, our valued guests, to leave more satisfied and happy. Our hotel price was high at the time of your stay due to the season. Unfortunately, we do not agree with you on the price benefit point. I wanted to accompany you personally and make a presentation about the breakfast, but you did not accept it. (You didn't give us the opportunity to make a presentation) Our breakfast is served daily in the form of white cheese, string cheese, cheddar cheese, salami, butter, chocolate, olives, tomatoes, cucumbers, and pastries. In addition to this ready plate, omelette, boiled egg, potato, sausage, pastry, melemen, eggplant and zucchini fries, honey, jam and fruit presentation are served in our open buffet, and coffee, tea and fruit juice are served as drinks. You could add these products to your plate. Apart from these, we are ready to help especially if there are products requested by our guests.Our breakfast room is served in the basement of our building. Our guests can have breakfast in this lounge or, in the second option, on the terrace of our building (there is an elevator) accompanied by the sea view.If we consider the Taksim region, our building is located at a very strategic point. Our hotel is very close to the famous istiklal street, metro Şişhane stop, galata tower. There are many touristic places around our building. You can reach all of them by walking in 5 or 10 minutes. In our hotel comments, you can't see a comment like ''there was a lot of noise, we couldn't sleep, there were bad-looking people wandering the streets''. Because of this feature, our sapphires generally prefer us for a good sleep.We would love to see you again and make a presentation.Best regards.

4/10 Médiocre

Ibrahim

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Die Bilder von Zimmer stimmen nicht ein mit dem wirklichkeit. Sehr enges Dusche und WC kommt man kaum rien. Das Zimmer ist für zwei Personen sehr eng.
Séjour de 3 nuits en septembre 2022
Réponse de Cemil Budak le 20 sept. 2022
Dear İbrahim,We are sorry, we could not make you happy. But we do not agree with you. When you book the reservation you could not check room pictures. I thought you saw the general hotel pictures. You booked the cheapest room which is name Standart room. All details was writing on Expedia web site. We were busy on September , But i promissed we are goint to upgreate your reservation to our best room even if you book the cheapst room

10/10 Excellent

Louay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view from the terrace of the hotel was magnificent. It is 1 minute away walking distance from the metro station and istiklal street. The hotel staff are very helpful, thank you very much to Mr.Abdullah, he’s very professional and very nice.
Séjour de 1 nuit en septembre 2022
Réponse de Taksim Terrace Team le 9 oct. 2022
Hello dear Louay, we are glad to have a nice review from you and glad for the amazing time which you spent in İstanbul. We hope t hat we will see you again in our hotel which you will wellcomed anytime. Please just contact us for your next unforgettable trips in İstanbul. Thanks for everything. Best regards.

6/10 Satisfaisant

Genci

Séjour de 5 nuits en août 2022
Réponse de Taksim Terrace Team le 2 sept. 2022
Dear Genci,Thank you very much kindly feedback. Hope to see you again the nearest future.

6/10 Satisfaisant

Andrea

Les points forts : Personnel et service
Les points faibles : Propreté
la posizione dell'albergo è buona la stanza ha bisogno di una rinfrescata troppo vecchia e logora
Séjour de 6 nuits en août 2022
Réponse de Taksim Terrace Team le 20 août 2022
Dear Andrea, Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems. Kind regards. Taksim Terrace Team

10/10 Excellent

Abir

Séjour de 1 nuit en août 2022
Réponse de Taksim Terrace Team le 11 août 2022
Dear Abir, Firstly thank you for choosing us and for your feedback, your opinion is very important for us. If there was some problem with service or about room, you could tell us. We are always here for your comfortability and for your any questions and problems. Kind regards. Taksim Terrace Team

2/10 Horrible

James

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juillet 2022
Réponse de Taksim Terrace Team le 11 août 2022
Dear James You have not made any comments. But frankly, we would love to know the reason for your rating here. We are very sorry to disappoint you.

8/10 Bien

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good and very convenient place to stay
Clean and "close to everything" hotel. Walking distance from metro station,restaurants, supermarkets. The owner is really nice and welcoming, same as the lady that prepares the breakfast in the morning. Rooms are small, more than enough for solo travelers, but might not be convenient for couples. My room on the first floor didn't have any view(facing the other building wall, but for me was OK as it was less noisy) The terrace upstairs is the strong point of this place, the view is amazing and so relaxing Breakfast is decent, Overall, It's a good value for the money you pay.
Séjour de 4 nuits en juillet 2022
Réponse de Abdullah KIZILAY le 2 août 2022
Hello dear Laura , we are glad to have a nice review from you and glad for the amazing time which you spent in İstanbul. We hope t hat we will see you again in our hotel which you will wellcomed anytime. Please just contact us for your next unforgettable trips in İstanbul. Thanks for everything. Best regards.

8/10 Bien

Zana

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fiyatına göre güzel otel
İstanbul şartların da tam bir fiyat performans oteli parasını fazlası ile hak ediyor
Séjour de 2 nuits en juillet 2022
Réponse de Abdullah KIZILAY le 26 juil. 2022
Merhaba , Güzel yorumlarınız için çok teşekkür ederiz.Sizleri tekrar hotelimizde ağırlamaktan memnuniyet duyarız.