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Avis sur Istanbul Airport Express Plus Hotel

Istanbul Airport Express Plus Hotel
Gölhisar Sk. 1, Arnavutkoy, Istanbul

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 223 avis sur 468." "
Note des voyageurs de 8 (Bien), d’après 107 avis sur 468." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 468." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 468." "
Note des voyageurs de 2 (Horrible), d’après 45 avis sur 468." "

8,2/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Line

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was nice and the bed was confortable. The staff was frendly and help us to find transport and a tour to visit Istanbul. Breakfast is available at a raisonable cost but not lunch or dinner. However other options are suggested near by.
Séjour de 2 nuits en mai 2024
Réponse de Team Express Plus Hotel le 6 mai 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 Excellent

Yassine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel est très agréable et professionnel
Séjour de 1 nuit en septembre 2022
Réponse de Team Express Plus Hotel le 1 oct. 2022
Cher notre invité, tout d'abord, nous voudrions vous remercier d'avoir pris le temps de partager votre point de vue avec nous. Votre aimable évaluation et votre satisfaction ont été une source d'honneur et de bonheur pour nous. Nous nous réjouissons de vous accueillir dans notre hôtel pour vos prochains projets de voyage. Salutations

6/10 Satisfaisant

Zeynep

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Trop d’humidité dans les chambres
Séjour de 1 nuit en août 2022
Réponse de Team Express Plus Hotel le 25 août 2022
Cher notre invité, Merci d'avoir partagé votre opinion. Nous examinerons vos réclamations et les résoudrons dans les plus brefs délais. Salutations

4/10 Médiocre

samir

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Eviter si vous pouvez
hotel indigne de sa catégorie je déconseille pas d'internet, ni eau chaude et surtout sale, sinon personnel sympa mais cela ne compense pas
Séjour de 1 nuit en janvier 2022
Réponse de Team Express Plus Hotel le 29 janv. 2022
Cher notre invité, Merci beaucoup d'avoir pris le temps de partager vos expériences. Les problèmes que vous avez identifiés ont été immédiatement résolus. De plus, ces enjeux sont partagés avec notre équipe et nous aident à nous améliorer. Merci encore pour votre approche sensible et vos avertissements, et nous nous réjouissons de vous revoir lors de votre prochain voyage. Cordialement

10/10 Excellent

Salah-Eddine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Nelly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
La chambre était propre. Le personnel était très gentil et les plats proposés sont bien garnis. Rien à dire sur le séjour et l'hôtel est a moins d'un quart de l'aéroport.
Séjour de 1 nuit en septembre 2021
Réponse de Team Express Plus Hotel le 20 sept. 2021
Cher invité, tout d'abord, nous tenons à vous remercier d'avoir pris le temps de partager vos points de vue avec nous. Votre aimable évaluation et votre satisfaction ont été pour nous une source d'honneur et de persévérance. Nous nous réjouissons de vous accueillir dans notre hôtel lors de vos prochains voyages. Cordialement

10/10 Excellent

Ilyas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Accueil adorable Personnel aux petits soins Chambre spacieuse et hyper confortable je recommande
Séjour de 1 nuit en septembre 2021
Réponse de Team Express Plus Hotel le 12 sept. 2021
Cher notre invité, Tout d'abord, merci beaucoup d'avoir pris le temps de partager votre merveilleuse expérience. La satisfaction et le confort de nos clients resteront notre objectif le plus important. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour. Salutations

4/10 Médiocre

Eda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de Team Express Plus Hotel le 16 sept. 2021
Saygıdeğer Misaifrimiz, Öncelikle zaman ayırıp değerlendirmede bulunduğunuz için çok teşekkür ederiz. Görüşünüze göre otelimizde memnun edici bir konaklama gerçekleştirmediğinizi anlıyoruz. Deneyimlerinizi ve tespitlerinizi iletebilirseniz, kendimizi geliştirmemize ve daha iyi hizmet edebilmemize çok yardımcı olacaktır. Saygılarımızla,

10/10 Excellent

Zahira

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
J’ai passé un très bon séjour dans cet hôtel. Les employés sont très aimable et sont à l’écoute. Je le recommande vivement
Séjour de 1 nuit en août 2021
Réponse de Team Express Plus Hotel le 9 août 2021
Cher invité, tout d'abord, nous tenons à vous remercier d'avoir partagé votre point de vue avec nous. Votre satisfaction et votre confort resteront notre priorité absolue. Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour. Cordialement

10/10 Excellent

Gabriel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in staff was very nice and helpful. Especially Bilal and Huseyn. Hotel is not very far from airport only about 10 minute drive without traffic.
Séjour de 1 nuit en mai 2024
Réponse de Team Express Plus Hotel le 21 mai 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 Bien

Jack

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great lighting in the room, delightful staff, very nice breakfast, excellent shower. This is a perfect place to stay for a quick overnight stay near the airport.
Séjour de 1 nuit en mai 2024
Réponse de Team Express Plus Hotel le 9 mai 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Robert, Birmingham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very courteous and professional. Excellent breakfast. Very nice room with all the amenities. Nice deck. Very convenient to airport.
Séjour de 1 nuit en mai 2024
Réponse de Team Express Plus Hotel le 9 mai 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

2/10 Horrible

Ogagaoghene

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
They are not friendly at nice , you ask them for something they get angry
Séjour de 1 nuit en mai 2024
Réponse de Team Express Plus Hotel le 8 mai 2024
Dear Our Guest, Thank you for taking the time to share your views. We will immediately examine your findings and provide a solution as soon as possible. regards,

2/10 Horrible

James

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The air-conditioning did not work. Room was much warmer than the hallways and common area. The room was hot at check in and we were told they would adjust it at the desk. An hour later as we went out we again asked at the desk for them to check the air. When returned 7 hours later it was still hot in the room. Went down stairs to ask again. A young man said he would check on it. He went behind the desk and did something at a control board. The room still was not colling. I asked again and the man who appeared to be the manager said the young man took care of it and turned the air-conditioning off. I told him again we wnated the room to cool down. He said there was nothing he could do there was just one system and if the room was not cooling he could only turn it off. I asked if he had a room that would be cooler. He just said no. If you want a comfortable stay this is not the place. Avoid this hotel!!
Séjour de 1 nuit en mai 2024
Réponse de Team Express Plus Hotel le 8 mai 2024
Dear Our Guest, Thank you for taking the time to share your views. We will immediately examine your findings and provide a solution as soon as possible. regards,

6/10 Satisfaisant

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely friendly and helpful staff. Bathroom sink clogged and would not drain. Annoying traffic noise just outside window.
Séjour de 1 nuit en mai 2024
Réponse de Team Express Plus Hotel le 6 mai 2024
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

4/10 Médiocre

Nimira

Voyage en couple
Les points faibles : Équipements
To be honest we were not happy with our stay. When we first got into the room the heating was on 26 and very hot. We had to call 3 times to get someone to turn on the AC. Apparently the only solution was to completely turn off the system. The windows were stuck and would not open, The bathroom was still in renovations with parts looking very gross, the faucet is old and stained. And the bed was very hard. Also your hotel is rated 4 stars on Expedia and I would give it a much lesser rating.
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 3 mai 2024
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

10/10 Excellent

Allan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Short stay and received great hospitality. Lovely people.
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 2 mai 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 Satisfaisant

Marian

Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 20 mai 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 Excellent

Kathleen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient to the airport. Staff is very accommodating
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 29 avr. 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 29 avr. 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

2/10 Horrible

Liyu

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The sheets were not clean. Room overall was not clean.
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 29 avr. 2024
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

8/10 Bien

HAI JIN

Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 17 mai 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 Satisfaisant

Inga

Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 16 mai 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 Bien

David

Voyage en couple
Les points forts : Propreté et personnel et service
good
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 19 avr. 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 Excellent

BEN

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good place to stay near airport
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 12 avr. 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Tailisa

Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 29 avr. 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 Bien

Sudhir, Webster

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The staff were pleasant and very helpful. The hotel is close to the airport relatively but a 10 minute taxi ride was necessary to get there The area around the hotel did not have many conveniences .
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 9 avr. 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 Bien

Rusheeda

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very near to the airport, we loved that as we had a very early flight. The room was very clean, the beds were bigger than expected. I loved that even though it was two beds they had like three different power outlets near the bed.
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 6 avr. 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 Satisfaisant

Jim

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Team Express Plus Hotel le 5 avr. 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

6/10 Satisfaisant

Penda

Voyage en couple
Dirty bathroom
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 3 avr. 2024
Dear Our Guest, First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified. Regards

10/10 Excellent

Yulia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and affordable price. Rooms are nice and clean. I really enjoyed my stay at the hotel.
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 1 avr. 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 Bien

Carlos

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Mejor arreglar las cosas ventana y limpieza
Séjour de 2 nuits en mars 2024
Réponse de Team Express Plus Hotel le 1 avr. 2024
En primer lugar, nos gustaría agradecerle por tomarse el tiempo de opinar sobre nosotros. Intentaremos encontrar soluciones rápidas investigando los problemas que haya identificado. saludos

6/10 Satisfaisant

Phil

Les points forts : Personnel et service
Convenient near airport but shower could be cleaner… Ok for a layover.
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 1 avr. 2024
First of all, we would like to thank you for taking the time to review us. We will try to find quick solutions by investigating the problems you have identified.

4/10 Médiocre

caroline

Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 15 avr. 2024
Thank you for sharing your opinions. However, it would be more helpful if you could explain what is going wrong or what is causing negativity.

10/10 Excellent

Rusheeda

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 20 mars 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Sofia

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 22 mars 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 Satisfaisant

Douglas

Les points faibles : Équipements
Good inexpensive room.
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 16 mars 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 Bien

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What I expected. Easy for overnight layover
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 13 mars 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 Excellent

Aleksey, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport, good price, 200 hundred meters good place to eat, breakfast available on site.
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 9 mars 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Peter, Wentworth Falls

Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 29 mars 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the airport
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 6 mars 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

8/10 Bien

Paulo, DPO

Les points forts : Propreté et personnel et service
Too far away from the airport to be called an "airport hotel".
Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 6 mars 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. In addition our hotel is 3.64 miles from Istanbul Airport. Regards

6/10 Satisfaisant

Zinaida, Cotati

Séjour de 1 nuit en mars 2024
Réponse de Team Express Plus Hotel le 25 mars 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

10/10 Excellent

Tapiwa

Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 1 mars 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

6/10 Satisfaisant

Alexander, long island city

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I gave the taxi driver the address of the hotel, and he could not find it on his GPS. He drove us to the city and asked for direction. That is how hard to find this hotel. On our way back to the airport, another taxi driver charged us 100 lira more. He said that is for the hotel because they called the taxi for us. I don't know if this is a deal between the taxi driver and the hotel, or this is a scam. But be aware!
Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 1 mars 2024
We were also surprised by the experience you had. Our hotel is equipped with all GPS and navigation systems. Moreover, we are in a very easy and open position. We will examine your problems regarding taxis and forward them to the relevant institutions. regards,

6/10 Satisfaisant

AYAH, Chtaura

Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 20 mars 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

8/10 Bien

Talib

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice and good price but theere is no isolation of sound you can hear people talking after midnight till 2 am
Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 28 févr. 2024
Dear Our Guest, first of all, we would like to thank you for taking the time to share your views with us. Regards

4/10 Médiocre

Mafalda

Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 26 févr. 2024
Thank you for sharing your opinions. However, it would be more helpful if you could explain what is going wrong or what is causing negativity.

10/10 Excellent

Chenxin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is overall good. Thanks a lot for the help of Bilal!
Réponse de Team Express Plus Hotel le 24 févr. 2024
Dear Our Guest, First of all we would like to thank you for taking the time to give us your opinion. Your kind recognition and satisfaction has been a source of honor and happiness for us. We look forward to welcoming you to our hotel on your next travels. Regards

2/10 Horrible

Amal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a good experience for me, not conducive for international visitors many issues, we are comfortable bed needs a lot of improvement. I should get a full refund. I complain to the management and they did nothing. Only one thing was a young gentleman, youngest employee there. He was very kind to me very helpful.
Séjour de 1 nuit en février 2024
Réponse de Team Express Plus Hotel le 23 févr. 2024
we would like to thank you for taking the time to share your views with us