Avis sur Hilton Istanbul Bosphorus
Hilton Istanbul Bosphorus
Cumhuriyet Caddesi, Harbiye, Istanbul, Istanbul
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
2 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Tolga Aytan le 5 déc. 2022
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 6 points out of 10, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
Resul
Voyage en famille
24 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Resul
Séjour de 3 nuits en octobre 2022
Réponse de Tolga Aytan le 24 oct. 2022
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
8/10 Bien
Alexandre
Voyage d’affaires
5 sept. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Un "classic" d'Istanbul, bientôt rénové
Alexandre
Séjour de 4 nuits en août 2022
Réponse de Tolga Aytan le 5 sept. 2022
Dear Valued Guest,First of all, we would like to thank you very much for choosing to stay at the Hilton Istanbul Bosphorus and taking the time to express your feedback. We are very happy to read that your overall experience with us was up to your expectation.On another hand, We are very sorry to hear of the disappointing experience you had during your check-in. In order to restore our quality and build back your loyalty, if you send us more details about your reservation via hande.urer@hilton.com, We would highly appreciate your comments. We place great value in your custom, and your continued relationship with Hilton Istanbul Bosphorus; and we would be very happy to welcome you back for all the good reasons. Sincerely, Tolga Aytan Hotel Manager Hilton Istanbul Bosphorus
4/10 Médiocre
Mateo
1 août 2022
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Mateo
Séjour de 1 nuit en juillet 2022
Réponse de Tolga Aytan le 3 août 2022
Dear Valued Guest,
Thank you for taking the time to share your experience about your recent stay at our hotel.
We understand from the score that we have not met your expectations during your recent stay with us and we wish to apologise for any inconvenience. It would be highly beneficial for us to understand when and how we have let our standards down in order to restore our quality and to build back your loyalty. If you send us more details, we would highly appreciate your comments.
It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
6/10 Satisfaisant
Tekin, Bruxelles
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
11 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tekin
Séjour de 7 nuits en avril 2022
Réponse de Tolga Aytan le 12 avr. 2022
Dear Valued Guest,
First of all, we would like to thank you very much for choosing to stay at the Hilton Istanbul Bosphorus and taking the time to express your feedback.
We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team.
On another hand, We wish to clarify that due to hotel procedure we have to get authorisation from guest credit card for their extra services. If they do not have credit card we can have deposit as cash. We are sorry for letting you down in this case.
It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
6/10 Satisfaisant
Hassan Ahmat
Voyage en famille
6 févr. 2022
Les points forts : Confort de la chambre
Hassan Ahmat
Séjour de 1 nuit en février 2022
Réponse de Tolga Aytan le 7 févr. 2022
Dear Valued Guest,
Thank you for taking the time to share your review regarding your recent stay with us.
Our mission is to always offer the finest in services and We are extremely sorry for letting you down. In order to restore our quality and build back your loyalty, if you send us more details it would be highly beneficial for us to understand when and how we have let our standards down.
We truly hope to have the chance to welcome you back , assuring our best service and attention which would turn your recent experience around .
Kindest regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Ozkan
Voyage d’affaires
31 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ozkan
Séjour de 1 nuit en octobre 2021
Réponse de Tolga Aytan le 1 nov. 2021
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Ozkan
31 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ozkan
Séjour de 1 nuit en octobre 2021
Réponse de Tolga Aytan le 1 nov. 2021
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
4/10 Médiocre
Mamadou
Voyage d’affaires
25 août 2021
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Hotel moyen pour un 5 etoiles
Mamadou
Séjour de 2 nuits en août 2021
Réponse de Tolga Aytan le 25 août 2021
Dear Valued Guest,
Thank you very much for your loyalty to Hilton Istanbul Bosphorus and your valuable feedback.
We deeply regret that we were not able to meet your expectations. As we value every single comment and opinion of our valuable guests, we would like to discuss your points regarding the room type you have given with you in more detail at your convenience . If you send us more details(name/last name,confirmation number etc.), We would highly appreciate your comments.
Your kind feedback regarding the condition of your room is much appreciated. We would like to kindly inform you that we continuously carry out improvement and maintenance works to ensure the comfort of our guests.
Thank you again for your feedback and we hope you will consider staying with us again .
Sincerely,
Hilton Istanbul Bosphorus
10/10 Excellent
Ahmad
15 août 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahmad
Séjour de 2 nuits en août 2021
10/10 Excellent
Fuat
Voyage d’affaires
23 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fuat
Séjour de 3 nuits en janvier 2021
Réponse de Tolga Aytan le 24 févr. 2021
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Ozkan
16 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
a recommencer
Ozkan
Séjour de 2 nuits en janvier 2021
Réponse de Tolga Aytan le 16 janv. 2021
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Voyageur vérifié
12 déc. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en décembre 2020
Réponse de Tolga Aytan le 5 janv. 2021
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Fadi
Voyage en famille
1 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Fadi
Séjour de 6 nuits en octobre 2020
Réponse de Tolga Aytan le 6 déc. 2020
Dear Valued Guest,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
4/10 Médiocre
Soso, Paris
Voyage d’affaires
10 oct. 2020
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Soso
Séjour de 3 nuits en octobre 2020
Réponse de Tolga Aytan le 19 oct. 2020
Dear Valued Guest,
First of all, we would like to thank you very much for choosing to stay at the Hilton Istanbul Bosphorus and taking the time to express your feedback.
Your kind feedback regarding the condition of your room is much appreciated. We would like to kindly inform you that we continuously carry out improvement and maintenance works to ensure the comfort of our guests.
It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Arif Bilen
Voyage en famille
23 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas parfait mais très bon hôtel.
Arif Bilen
Séjour de 5 nuits en juillet 2020
Réponse de Tolga Aytan le 18 août 2020
Dear Valued Guest,
We would like to thank you very much for taking the time to rank our property on this platform.
It was a pleasure to read of your satisfaction generally on your last stay with us since it is our intention to see that each and every stay meets or exceeds your expectations. We also would like to apologize for the inconvenience regarding the condition of your room and appreciate for informing us. It has been shared with related department head and the raised issues are to be addressed accordingly.
We look forward to welcoming you once more to the Hilton Istanbul Bosphorus in the near future.
Sincerely,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Karim
20 juil. 2020
Karim
Séjour de 1 nuit en juillet 2020
Réponse de Tolga Aytan le 18 août 2020
Dear Valued Guest,
We would like to thank you very much for taking the time to rank our property on this platform.
It is our intention to see that each and every stay meets or exceeds your expectations.
We look forward to welcoming you once more to the Hilton Istanbul Bosphorus in the near future.
Sincerely,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
23 févr. 2020
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 4 nuits en février 2020
Réponse de Tolga Aytan le 5 mars 2020
Dear Valued Guest ,
Thank you very much for taking the time to let us know about the circumstances regarding your recent stay.
Please be informed that our Management Team is reviewing the fact and your comments will not go unnoticed .
We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
31 déc. 2019
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en décembre 2019
Réponse de Tolga Aytan le 6 janv. 2020
Dear Valued Guest ,
We would like to thank you for your loyalty to Hilton Istanbul Bosphorus and for taking your time to review your last stay.
Your kind feedback regarding the condition of your room is much appreciated. We would like to kindly inform you that we continuously carry out improvement and maintenance works to ensure the comfort of our guests.
We place great value in your custom, and your continued relationship with Hilton Istanbul Bosphorus; We would be very happy to welcome you back.
Best Regards,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Ozcan
Voyage en groupe
30 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ozcan
Séjour de 2 nuits en décembre 2019
Réponse de Tolga Aytan le 8 janv. 2020
Değerli Misafirimiz ,
Hotels.com üzerinden bizi değerlendirdiğiniz için çok teşekkür ederiz.
Genel puanlamanıza bakarak beklentilerinizi karşılayamadığımızı anlamaktayız. Bizlerle daha çok detay paylaşabilirseniz, yorumlarınızı almaktan minnettar oluruz.
Sizi çok yakında tekrar ağırlamak ümidiyle,
Hilton Istanbul Bosphorus
10/10 Excellent
Loredana
Voyage en groupe
10 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loredana
Séjour de 7 nuits en décembre 2019
Réponse de Tolga Aytan le 13 déc. 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Voyageur vérifié
14 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en octobre 2019
Réponse de Tolga Aytan le 15 nov. 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
MOHAMED EL AMINE
27 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MOHAMED EL AMINE
Séjour de 3 nuits en août 2019
Réponse de Tolga Aytan le 8 oct. 2019
Dear Valued Guest ,
Thank you very much for choosing to stay at Hilton Istanbul Bosphorus .
We understand from the scores that we have met your expectations during your recent stay .
It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Istanbul Bosphorus each time you visit Istanbul.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Voyageur vérifié
Voyage en famille
4 août 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en juillet 2019
Réponse de Tolga Aytan le 7 août 2019
Dear Valued Guest ,
Thank you for taking the time to share your feedback following your recent stay with us.
First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your kind comments.
We hope to welcome you back again soon and provide you with the finest Turkish hospitality here at the Hilton Istanbul Bosphorus.
Yours sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
stephane
4 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Génial à tout point de vue
stephane
Séjour de 7 nuits en juillet 2019
Réponse de Tolga Aytan le 7 août 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Voyageur vérifié
Voyage en famille
15 juil. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Tolga Aytan le 19 juil. 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus,during your travels to Turkey. We are glad that overall you enjoyed your stay!
On another hand please accept our sincere apologies that we did not meet your expectations as one of our valued guests and for the disappointments you had encountered regards to the condition of your bathroom. We have passed this onto the departments concerned, as we do take this quite seriously.
Thank you again for your visit and look forward to welcoming you back soon .
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Voyageur vérifié
22 mai 2019
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Tolga Aytan le 22 mai 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Angélique
Voyage en couple
13 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angélique
Séjour de 5 nuits en mai 2019
Réponse de Tolga Aytan le 17 mai 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
It was a pleasure to read of your satisfaction on your last stay with us since it is our intention to see that each and every stay meets or exceeds your expectations.
We look forward to welcoming you once more to the Hilton Istanbul Bosphorus in the near future.
Best Regards ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
6/10 Satisfaisant
Voyageur vérifié
13 mars 2019
Voyageur vérifié
Séjour de 4 nuits en mars 2019
Réponse de Tolga Aytan le 29 avr. 2019
Dear Valued Guest ,
Thank you very much for choosing to stay at Hilton Istanbul Bosphorus . We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.
I understand from the scores that we have not met your expectations during your recent stay and I wish to apologize for any inconvenience caused, it would be highly beneficial for me to understand when and how we have let our standards down in order to restore our quality and build back your loyalty. If you send me more details, I would highly appreciate your comments.
We place great value in your custom, and your continued relationship with Hilton Istanbul Bosphorus; I would be very happy to welcome you back and I will personally ensure that you receive the level of comfort and service you are accustomed to at Hilton.
In the meantime, if I can be of any assistance, please do not hesitate to contact me.
Sincerely,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Voyageur vérifié
15 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2019
Réponse de Tolga Aytan le 1 avr. 2019
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .
Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .
We look forward to welcoming you back in near future.
Sincerely ,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
Voyageur vérifié
8 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en novembre 2018
Réponse de Tolga Aytan le 12 déc. 2018
Dear Valued Guest,
We would like to thank you very much for taking the time to rank our property on this platform.
It was indeed a great pleasure to see your satisfaction during your time at Hilton Istanbul Bosphorus.
We look forward to welcoming you back in the not too distant future.
Warmest regards,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
8/10 Bien
bouchra
23 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bouchra
Séjour de 3 nuits en septembre 2018
Réponse de Tolga Aytan le 25 sept. 2018
Dear Valued Guest ,
Thank you for choosing Hilton Istanbul Bosphorus during your travels to Turkey .
It is our intention to see that each and every stay meets or exceeds your expectations.
We look forward to welcoming you once more to the Hilton Istanbul Bosphorus in the near future.
Sincerely,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
6/10 Satisfaisant
Maria, Paris
23 sept. 2018
Les points faibles : Propreté et confort de la chambre
Sejour decevant
Maria
Séjour de 1 nuit en septembre 2018
Réponse de Tolga Aytan le 25 sept. 2018
Dear Valued Guest ,
Thank you for taking the time to express your concerns about your stay at our hotel on this platform.
We were deeply disturbed to read about your recent experience at Hilton Istanbul Bosphorus and we appreciate the fact that you have let us know so that we can get to the root of the issues and take the necessary corrective action.
We thank you once again for the valuable honest feedback, you are one of our valuable guests and we hope that your experiences will not deter you from choosing Hilton Istanbul Bosphorus on your next visit to Istanbul.
Best Regards
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Souleymane
25 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Souleymane
Séjour de 13 nuits en août 2018
Réponse de Tolga Aytan le 3 sept. 2018
Dear Valued Guest ,
First of all thank you for your continued patronage as a loyal Hilton guest.
We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team.
We place great value in your custom, and your continued relationship with Hilton Istanbul Bosphorus; We would be very happy to welcome you back.
Best Regards,
Tolga Aytan
Hotel Manager
Hilton Istanbul Bosphorus
10/10 Excellent
Ornella
Voyage d’affaires, Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ornella
Séjour de 1 nuit en mai 2024
Réponse de Tolga Aytan le 20 mai 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
8/10 Bien
Javier Eduardo
10 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Javier Eduardo
Séjour de 4 nuits en mai 2024
Réponse de Derya Sonay le 12 mai 2024
Thank you for your feedback!
6/10 Satisfaisant
Raul
Voyage d’affaires
5 mai 2024
Les points forts : Propreté et personnel et service
Raul
Séjour de 3 nuits en mai 2024
Réponse de Tolga Aytan le 7 mai 2024
Dear Valued Guest,Thank you very much for your loyalty to Hilton Istanbul Bosphorus and your valuable feedback.We also appreciate your constructive feedback , especially related to the number of elevators.Please rest assured that our Executive Team is reviewing the fact and your comments will not go unnoticed.We would like to restore your faith in the hotel and hope to have the opportunity of welcoming you back at the Hilton Istanbul Bosphorus in the near future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
Huawei, He Ping
Voyage en famille, Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Huawei
Séjour de 3 nuits en avril 2024
Réponse de Tolga Aytan le 24 avr. 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
2/10 Horrible
Pavni
4 avr. 2024
Pavni
Séjour de 1 nuit en mars 2024
Réponse de Tolga Aytan le 24 avr. 2024
Dear Valued Guest,Thank you for taking the time to share your review regarding your recent stay with us. Since we have received 1 point out of 5, we would like to discuss your points with you in more detail at your convenience . If you send us more details, We would highly appreciate your comments. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
BURHAN, sedro wooley
Voyage d’affaires, Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BURHAN
Séjour de 2 nuits en mars 2024
Réponse de Derya Sonay le 17 mars 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Seda
Voyage en famille avec de jeunes enfants
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seda
Séjour de 5 nuits en février 2024
Réponse de Tolga Aytan le 8 mars 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
QUTAIBAH
25 févr. 2024
QUTAIBAH
Séjour de 1 nuit en février 2024
Réponse de Tolga Aytan le 25 mars 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
Katie
14 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katie
Séjour de 1 nuit en février 2024
10/10 Excellent
Eliahu
Voyage d’affaires
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eliahu
Séjour de 4 nuits en février 2024
Réponse de Tolga Aytan le 14 févr. 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Tolga Aytan le 5 févr. 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
Can
4 févr. 2024
Can
Séjour de 1 nuit en février 2024
6/10 Satisfaisant
Mustafa Kemal
Voyage en famille
31 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Mustafa Kemal
Séjour de 1 nuit en janvier 2024
8/10 Bien
Faisal
Voyage d’affaires
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Faisal
Séjour de 3 nuits en janvier 2024
Réponse de Tolga Aytan le 29 janv. 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
HO SIK
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HO SIK
Séjour de 1 nuit en janvier 2024
Réponse de Tolga Aytan le 29 janv. 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus
10/10 Excellent
Hakan
Voyage d’affaires
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hakan
Séjour de 2 nuits en janvier 2024
Réponse de Tolga Aytan le 22 janv. 2024
Dear Valued Guest,Thank you for choosing Hilton Istanbul Bosphorus, during your travels to Turkey . Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,Tolga AytanHotel ManagerHilton Istanbul Bosphorus